from reception, breakfast area, hallways and room, laundry facility - everything was super clean at all times

laundry room

good location. staff was very nice. very clean. good parking. great wifi. laundry room.

stains in tub, no umbrellas for tables in pool area

breakfast very not the best

also didn't realize no laundry on site

the laundry room consisted of one washer and one dryer

were dirty towels both days left by housekeeping that we had to take to the office for clean laundry

washing machine was broken so i couldn't do laundry

was good view was good , parking was easy and accessible, it was close to alot of things for the kids to do and

pet friendly, easy access to outside and spacious area to walk pet. plenty of parking.

the drunks in the parking lot cursing me

pay for wifi? really? it s 2021

property had a pleasant smell throughout - even though it s a pet friendly facility

pool was cold

great breakfast, one of the pools was heatedud83dudc4d nice laundry room

the desk staff was very friendly and helpful. laundry was very reasonable.

and just a little request i would like bacon for breakfast other than that its good qnd i will be back

the kids and i enjoyed our stay to the point we did not want to leave

clean rooms and pet friendly

laundry on one floor and it is terribly hot in there

lady serving the breakfast wasn't very friendly to me

wifi is token, should not be mentioned as a feature/service

location and the breakfast

breakfast was outstanding and all the hotel workers were more than accommodating

they had breakfast every morning laundry and gym to use

i enjoyed having the guest laundry available since we were staying for a week

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

room faced parking lot and it was very bright at night and in the morning despite the blinds

the pool and hot tub were wonderful, and the fitness center had just what i needed to keep on my

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

pool was a little small for the size of the hotel

shortage on morning breakfast

ants in the parking lot

breakfast not good and things ran out frequently

gym was nice, had a laundry area did not see but handy

ordered room service for dinner and it was delicious

pool was great

gym was nice, had a laundry area did not see but handy

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

laundry machines do not take credit cards - needed tons of quarters

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry is four bucks per load plus detergent

8-totally understand people need to travel with their pets, so why aren't they designated to rooms on certain

i kept hearing a dog bark i didn't realize this hotel accepted regular pets.

beds were comfy, rooms clean and spacious, laundry facilities worked great and the staff are always so nice

there was a variety for breakfast and there was a guest laundry room to do your own laundry

there's a coin laundry on-site, a fitness center, and a pool, all very well maintained

pet friendly, heard a few dogs barking but i think they kept the pet rooms on the first floor away

what you call a kitchenette was not

they had laundry room that was kept in good upkeep

the pool, exercise room and laundry room were modest but appreciated

on site laundry facility, great quick breakfast items. rooms were clean

bed & pillows are super comfy, very clean rooms, great tv channels and they have laundry services

the laundry was a great help for us travelling around florida

spread out, lush greenery, free laundry facilities, kitchenette, husband loves the golf courses & practice

loved the fact that there was laundry services in our building

- we had to request things from housekeeping that seemed obvious like replenishing to go cups and kitchen linens

you could drive yourself some little charges like newspaper at breakfast, water in room seemed a bit nickle

the pool area was fun for the kids

laundry facilities could use updates

laundry wasnt working

wasn t much food left for breakfast and we went at 8:00

our kids also loved the lemonade at the front that they provided

that we couldn't get in the pool

other than that the room was very clean and i was able to do laundry which i appreciated

area unacceptable , loud talking at 6 am in morning, no choice in room, placed next to laundry

front staff gave him towels and a plunger, he was told to clean it up and take the towels to the laundry ud8

the laundry facilities were right by the pool

laundry facilities were very outdated-one washer and one dryer weren t working- they did at least

pool was awesome as well as laundry

good heated pool

good location, super clean, very good breakfast, excellent customer service. good price.

it also would be nice to have a hot tub and indoor pool for the cooler

enough parking

they had laundry room as well

the shower & bathroom were clean and the the separate “kitchen”area at the front door was great too

the pool area!

the breakfast was good, some hot and some cold

i also seen there is a gym available on premises

unable to do my laundry on the premises!!!

pool area was run down and needed to be updated and cleaned up

the pool area could use a refresh but we didn t swim during our stay so it wasn t an issue.

my room had a balcony overlooking the pool

bar service when i arrived at 10pm

i even had to use the washing machine there, the laundry room was very well maintained and clean

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

also, when i did my laundry, but i understand the reason for this

it s clean, the breakfast, the pool, and the outside

pool, room, bed, gym, lobby

breakfast was friendly and i loved the fresh waffles during the week

noise/renovation mess on first floor and parking lot

and great breakfast

drug bag in parking lot

i asked for late check out because we did not arrive until very late at night

pool

loved the pool area with the hot tub

good location (near all sorts of placers to eat/drink) and plenty of free parking in a nice room

too many kids at the pool

nice outdoor garden sitting area separate from pool & kids

friendly staff. clean, comfortable parking close,

same breakfast every morning

the wifi seem impossible to connect

rooms very clean, pool clean and breakfast had some good

was never given the wifi code

only issue we had was the lady who worked the breakfast on 4 june was not friendly

the staff, the breakfast staff, and the pool.

proximity to stores, restaurants, pool, breakfast.

the breakfast was great, and the person working breakfast was very friendly and helpful

also loved the long hours for pool availability, and how convenient it was to restaurants, beaches in the

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

clean quiet and new. breakfast was amazing

wifi could have been better, but other than that everything was great, we came to see the mermaids

our room was very comfortable and breakfast was

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast choices were very good, including freshly made omeletts and there was an attendant

desk and breakfast people were amazing and always smiling and helpful

breakfast was great. service was great. representatives were great.

because they had no signs directing were the entrance was so we had to stand literally in the parking lot , not

has pool, gym, laundry facility and business center to print stuff.

the breakfast was good. the facilities were very good workout room, laundry room, etc..

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

needed a bar in the shower because i am disabled.

pool area very plain

pool are was small and no chairs available

the water views and grounds are beautiful and the rooftop bar is awesome

facilities can be basic (example: pool and courtyard)

i needed to use the laundry due to our daughter getting sick in the car

i like the fact they had laundry room gym although i didn t get a chance to go there.

very comfortable and clean room and decent breakfast.

hotel staff was awesome, even allowed us early check in

well situated to where i was going for meetings. ample parking and rooms were spacious.

limited and busy guests laundry facilities

bathroom cleanliness and limited guest laundry facilities

the pool was clean , guest laundry was beneficial , beds were comfortable

laundry room was not working most of the time

the pool was great, even had laundry facilites

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

the wifi

cleaner than most , friendly staff, pool

i personally did not like the sausages but my kids did

proximity to busch gardens and the kids loved the pool

the pool was also great and beautiful, we enjoyed it very much and the breakfast, we loved the variety

hotel, everything exceptional: rooms, breakfast, gym and mostly the staff and

staff & the bathroom size with the shower head with enough water pressure and of course our kids loved the free

proximity to busch gardens and the kids loved the pool

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

parking sometimes not good at times.

parking lot was a bit small.

the only thing that the laundry was out of order but they were really nice and refund my money

, the room was clean fresh towels n laundry facilities took home all my clothes clean

very pretty property. excellent staff. having laundry onsite is a huge plus for us.

laundry on site

rooms with patios/balconies, laundry facilities that accept debit cards so i dont have to spend half the day

so when there are many guests you need to be early (8am), reception could not give us change for laundry

great laundry facility 4 bucks to wash and dry my

and i dont like how the laundry room is upstairs with no elevator, this was very odd & really needs to be

they gave me laundry soap

having a machine to purchase laundry soap and things.

table or additional chairs to sit down and eat in the room which is strange for a room that has a kitchenette

variety of breakfast items

breakfast area had staff circulating to assist guests and to refill food, etcetera

the pool and gym as clean, the grill area was relaxing and you feel an evening breeze

the pool and gym as clean, the grill area was relaxing and you feel an evening breeze

laundry room could use a remodel with updated and bigger machines and more of them.

laundry ud83euddfa room is not air conditioned & the recess in the dryers where the air

pool and hottub were excellent, there was a laundry room, 24 hr access to computers with printers, and 24 hr

we had to take our towels to the laundry room so that we could get new clean towels, and they had no one to

we had to take our used linens to the laundry between 8:00 am and 2:00 pm to swap them out for clean ones, one

get into the laundry room with our room keys and had to go ask the front desk guy every time we needed to get

that is only a problem for those staying for a while needing to do laundry

free parking and breakfast.

kids wanted hot cocoa like other hotels at night.

big parking spaces

room on the 4th floor must have been over their laundry room

the laundry had one dryer out of service and could use updating

the hotel pictures showed a laundry that could be used

the pool is smaller than we thought it would be.

pool is only open till 9pm, kind of inconvenient, i wish it was till 11

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

the kids enjoyed the pool

if you stay by the pool you don t get to sleep in no big deal

when we arrived, the room was very dirty and the laundry didn t work

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

laundry facilities

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

there is a musty odor in the hallway, which gets worse as you get closer to the bins of laundry left by the

just leave in the hallway the whole time, and you have to walk around giant bags of garbage and laundry that

gym equipment, i

best pool for the kids

gym was not very good for the level of the hotel

had to wait for laundry to be done before we received and additional towels had to pay for self

i would have liked a bigger pool but it was still very nice and worth the money

hotel had an amazing breakfast and a free shuttle that was extremely easy to access.

breakfast bar could be a little better with more food choice items

nice, great location near amusement park, delicious breakfast, free cocktails, very nice outdoor pool

and laundry is up on the third floor

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

dog walk area could have been bigger compared to the size of the motel and the fact that it is pet friendly

love the friendly staff and beautiful courtyard/pool area.

liked having laundry on site, even if it was a bit expensive at $2

laundry,

pool areas and gym,laundry and

room service was great and the staff was outstanding

the pool.

laundry machines were all out of whack with the money required to use them

room service been available. i understand the issue was the covid pandemic.

the restaurant and room service offerings were delicious

the bar restaurant was fantastic

if we had kids it could have been bad

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

laundry if needed and was by card which most are still coins

laundry washer issues. only one of them was working.

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

very nice to have laundry facilities on site

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

good guest laundry room

smell of cigarette smoke between the elevators & laundry room

sounds, (maybe laundry machines

this would greatly improve the experience for guests who need to do laundry during their stay

laundry room was out of order.

-elevator was shaky & there was only one -dryer was out of service the whole trip, couldn t do laundry -pop

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance

deception when asked about laundry facility, had to go next door to the hampton

the laundry facility was broken and flooding the first day

$2 for laundry... just include it. the small feel makes the hotel look stingy

laundry area

convenient location with free parking on site

kids and i loved this hotel

great breakfast - oatmel - egg white - bananas

some of the facilities were unavailable, and it would have been great to have room service as an option

the lobby is awesome with a great bar right before the pool area

pool was not heated

the rooftop bar was very cool and had some nice cocktails as well

cleanliness views location pool everything was incredible

laundry room was convenient

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got