lovely property, room and enjoyed a great pool area. we would definitely come back!

my wife was more than happy to spend time in the spa while i golfed

parking inconvenience

spa and gym a little far from the main area

i was so happy to be there i had a beautiful walk around a few holes of the golf course around 6 pm and got to

free parking, laundry facilities.

into a room with the bed not made and dirty laundry piled up on the dresser, booked for 5 people and only had

the pool was down

the room was clean, staff were friendly and the breakfast was good.

it was nice; however, i would have enjoyed a waffle maker and chocolate milk for the kids.

breakfast. laundry.

laundry room was broken, staff was rude except for the gentleman that worked there

i believe the towels that were on the floor for laundry was set to be used again and hung back up in the bathroom

not enough parking

that the weather was to cool to enjoy the pool.

did not want to have to download an app to do the laundry the design of the shower door is wrong

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

laundry room was completely inop for the 8 days we were there

breakfast was good

too noisy a lot of kids and families were there for some sport tournament

the price to do laundry was pricey

on site laundry was an extra we did not expect

didn t like that the laundry room closed at 10pm

ramshackle located in front of hotel & the convenience of having multiple restaurants stores & laundry all within

spacious bedroom. pool was nice to start the day in and the gym.

the laundry wasn t working

breakfast area laundry room to noisey to small of a shower.

pool, close restaurants and a very comfy bed to sleep inn. clean too.

everything. excellent accommodations, freshly rehabbed. good breakfast.

did not like that our room had peeling paint mold mildew the carpet was wet the room smelled terrible and i know

they have laundry room and hot tub by the pool

great bed loved the pool after driving all day

disappointed that an additional 74 dollar pet fee was charged for a three night stay

treatment, very tasty breakfast and very good quality cleaning, thank you

know it is a pet friendly hotel

you had to pay to do laundry

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes

there's two grills and one of then was unable and laundry on the first week two machines was out service and

also, the pool was open till 10

has a great kitchen, high ceilings, and everything you need to have a good stay

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served

liked the help from a lady at the breakfast, i think her name was something like sheree or shereen

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the

we arrived to an empty parking lot at 3:30 to be told there would be a $25 charge to check into our room before

great pool in the sun, breakfast is awesome

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

breakfast /service was excellent.

it s quite new hotel. beautiful rooms, comfy bed. really loved gym!

large parking lot with no fee

the parking wasn't the greatest

breakfast was great

breakfast hours were too short for my family to take advantage of.

few too many kids running around, but we get it it s that time of year for sports

breakfast was good and nice variety..

decent breakfast

to access amenities such as pool, laundry and rooms

pool wasnt heated i dint think

breakfast each morning was

breakfast each morning

clean, quiet, friendly, great breakfast, five star all the way!

laundry bins in the hall with dirty towels

the room was all we needed and the laundry facilities were very clean

additional pet fee that was non returnable was not mentioned on the reservation form

i love the surroundings calm atmosphere, pool very accessible to food options

the kids did not enjoy sleeping on it

rude staff member: veronica hotel had run out of bar soap and laundry soap

glad laundry facilities were available

the room was very clean, even smelled like fresh laundry

nice workout facility and used their laundry facilities

the linens on the beds smelled like stale sweat and dirty laundry

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

breakfast was good. location was great!

could use bacon at breakfast

i know the property is pet friendly

pool area was just okay

we needed to do laundry before we left on a cruise and it took us more time than expected

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

no bar or restaurant in the hotel.

cleanliness, comfort, fridge and microwave, breakfast

i wish it had an indoor pool.

excellent staff. quiet, nice gym and laundry facility. nice breakfast

inconvenient for those guests who rely on their being laundry

excellent facilities, gym, laundry, parking

very good staff from front desk to housekeeping. nice workout room and laundry facilities

all the amenities. gym, laundry, meeting room, on site car rental.

comfortable room and easy parking

found out restaurant and bar closed indefinitely

i had the pool to myself and enjoyed dinner and a cocktail and 2 hours of swimming

was some fast food plastic garbage lying around the hotel parking and surrounding area which is a shame as it

liked the place a lot, i would only say that the self-parking is a little confusing; you have to tell the hotel

quiet atmosphere. excellent restaurant. and legendary golf course.

the location and the balcony overlooking the golf course

did not have breakfast. but, lunch was delicious.

breakfast superb location for golfers, could not be better

oh ya, the pool was nice and warm too

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

liked the pool, the ample space in the rooms, laundry and the location

also i liked ice machine and laundry for guests, it was so essential

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

laundry room located in each

i didn't like the beds and when i was there the laundry machine were not working

room was clean and comfortable, plus good laundry facilities

good self service laundry facilities

the laundry room could use some seating

laundry room not taken care of broken machines and no cleaning of area

laundry room to wash clothes

on site laundry is a great amenity and the pool is nice

$8 just to do one load of laundry was kind of a ripoff

absence of a laundry room.

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

it was a great stay, just wish they had a laundry room

guest laundry

pool looked cute even though we didn't use it

excelent, everything good... room, bed, shower, breakfast, gym, laundry,wifi... so good

it has a nice heated swimming pool, jacuzzi, gym, table tennis table, laundry room, etc

friendly staff heated pool breakfast laundry

laundry available

pluses-nice pool, ping pong tables, grills, free parking, close to parks, laundry room,

laundry room a great

room. pool. facilities. location. water taxi. laundry room!

bring back laundry service

we did using the self-serve laundry, which was all in working order and easy to use

not advertised is that there are also self-laundry facilities in each of the 3 buildings

like the laundry which is available for the guest, very good gift shop and super friendly staff

were clean and spacious, staff were friendly and helpful, good facilities for food, laundry and drinks, free

small laundry room for such a large hotel and change machine was not working

would've like to see access to laundry facilities

the laundry rooms didn t have many machines working. long wait.

the swimming pool looked nice and hotel had self operated washing machine and drier

gym being on the outside of the building..

there are no shuttles to take customers to and from the airport.

breakfast

shuttle never came

there are laundry facilities in 3 different floors, and close proximity to the outlets and diseny parks and

there is also self-help laundry onsite for guests

self laundry is good

we also used the self serve laundry room in the hotel, which was very convenient

there were also laundry rooms for our use

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

the location, the kind and professional staff and breakfast. rose was exceptionally nice.

bad wifi

front desk was great they offered us a bottled water when we took the shuttle

- was delightful and helped us out with our towels at the pool), laundry (very convenient and could monitor

hated having a room next to the guest laundry. very noisy when trying to sleep.

laundry on site

laundry is small (we had to wait) and very expensive

the hotel offers a laundry room for the guests so since we were traveling for a while we took advantage of it

we stayed for 7 nights and had the most wonderful time, the pool area, the laundry room, mini putting green,

plenty of on-site laundry machines

the location, the size of the room. laundry room very convenient.

onsite coin operated laundry

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

with the older children gave us a nice stay experience with many self service facilities like laundry, coffee

bar, restaurant, starbucks, convenience store, ice cream store, pool, laundry

there was a game room, laundry room, fitness room and many more

its perfect, location, cleanliness, accessibility... plus a diy laundry is a lifesaver

the self-service laundry is not mentioned in the hotel guide

laundry room, is good but small

waffles were great! laundry on site. staff was super nice. room was large.

laundry facilities were very good

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the

laundry room was out of order the whole length of our stay

loved the pool and that it was open later

to the universal park entrance easy 20 min walk or free shuttle bistro food offering was good for

door slamming and the hallways are too noisey, you hear everything, elevator, ice machine, kids

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

to shopping areas and points breakfast available with basic spread ice available at every level laundry room

laundry could be cheaper. $3 a load and $3 to dry. adds up.

the laundry room facility was satisfactory

24 hour store was very pricey and i had to use my card for the laundry but other than that everything else was

have laundry area

the entire staff had a great attitude and helped me with the laundry area

laundry machines were out-sourced

the pillows! they fold like laundry.

could do 2 large laundry bags with 100 percent drying for 9

the on-site laundry was convenient, the location made getting anywhere easy, and having a starbucks right in

laundry room was easy to use

laundry room on 2nd floor was so handy to not bring dirty washing home

liked the location, shuttle to universal, staff, room, pool, hot tub, access to coffee, food, and laundry

also used the laundry facilities, reception were able

room had no laundry bag or trash can, stole one from some one we were traveling with

one laundry issue where the laundry would no accept payment i used multiple cards all said denied

the hallways and laundry room could have been cleaner

a better room after the front desk told us there was no other rooms when given the first one , laundry room was

laundry a bit hidden.

onsite laundry room was not working

didn't like that we need to pay to use the laundry; and you still need to buy the products to wash your clothes

no laundry

loud next to laundry and ice machine

very noisy at night as we were right next to the laundry room and ice machine

breakfast...too simply.....laundry only 2 washers and 2 dryers...

brilliant location - comfiest beds ever - cheap laundry - big room - clean - good pool - good value for

to upgrade the laundry facilities

the coin laundry available in the facilities is a must

eating area in room, microwave, fridge, nice separation from bathroom and room, nicely decorated, laundry

theres was laundry ,and also a good mini market

guest laundry did not work when we are looking for

the dryer at the floor didn t work for the all 10 days, i went to do the laundry on the next floor

the laundry machines were in disrepai

have a laundry on site but no way to use it because they don't keep enough quarters on site to use it

the refrigerator and microwave. the self laundry room.