after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

i liked the lobby and the pool, our room was fine as well.

charged pet fee for my service animal haven't received a refund yet

large parking lot with no fee

breakfast was more than adequate

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

was in a convenient location and the pool was a decent size

very nice place. the bar had a great dinner. the room is clean.

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

excellent facilities, gym, laundry, parking

inconvenient for those guests who rely on their being laundry

laundry did not dispense fabric softener and the ice machine on my floor stopped working

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry room needs upgrade, doors closing too noisy like most hotels

laundry easy to use and heated pool open till late

was surprised the had a handicap lift for the pool

close to pool and very affordable

the pool was divine

neighbors upstairs when kids running and neighbors next door smoked too much outside the door

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

of the staff the lady at breakfast was very accommodating although there was no more turkey sausage not everyone

needed towels for the kitchen area.

asked for extra linens and received a whole 8 extra for kids

breakfast was comprehensive

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

it has a mini laundry room, which was

wi-fi, t.v., aircoditioner,laundry

the most modern, but great staff, great breakfast, surprisingly great large pool (i like to swim laps)

no service and the wifi sucks

big screen guest coin laundry

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

smokers in close proximity to building making it difficult for my wife to get to and from the parking lot

kids had fun in the pool and we all slept comfortably

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

clean rooms, clean lobby, hallways are bright, breakfast is good

breakfast could use some work and more variety.

the full kitchen in the room.

the guest laundry facility had no lighting the night i was there

staff awesome,pool is great,lots of restaurants nearby, and they have laundry room on 1st floor

my room, laundry, fitness, lobby, pool and parking lot area was very clean

lost money in the laundry center told to call the third party company

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

there was laundry but it was paid

parking was kinda tight.

the bonus is free drinks and breakfast the pool was lovely and i would definitely come back

the bar was pretty awesome, and the whole environment was cool

paid wifi

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

coffee bar and food in bar were amazing

location is right off the interstate. great restaurants close by. free parking, free internet

ordered room service twice

there could be umbrellas by the chairs near the pool.

the staff was amazing and very helpful to me my wife and kids !!

comfortable room and easy parking

clean rooms, clean common area. lots of parking. onsite restaurant. private balcony.

then i got 2 wine glasses from the bar and got to room to find that on base of one,it literally looked like

no amenities in the hotel available such as room service or laundry

very nice room, pool, location, value

early check in

room smelled like cigarettes. also couldn't connect to wifi for some reason.

i would extend the bar hours to at least 2am

pool water cold laundry only one (not enough)too many people

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

no laundry service

clean, well equipped, nice pool

the breakfast was incredibly delicious and i loved the different varieties of food

i was even more happy to find out they have free laundry services, this was perfect for

and laundry was free

great place, free laundry, and yessenia at the front desk is awesome, goes above and beyond

very clean great staff but i tell you the most wonderful part about the whole thing was that the laundry was

staff possible to open window for fresh air very comfy sofa lot's of daylight in the room free laundry

laundry room offered tap to pay and you could monitor the status of your wash/dry on your phone

laundry room update is a must

the rooms and bathrooms were updated. there is also onsite laundry.

laundry room clean

stench of dirty laundry is embedded in the room

laundry area only has one washer and one dryer and they broke while we were staying there

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

could use more than one washer & dryer in the guest laundry

laundry room was a little dingy and the hot tub was not working.

the staff stuck us allll the way at the end of the hallway near the laundry and utility closet

elevator broke pool and spa broke

booked the hotel specifically because it has a hot tub but there were a bunch of kids and someone hit the

s not enough parking

loitering in the parking lot with load music playing

the cafe is inviting and cozy. it was easy to check in. parking is not an issue.

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

pool and the staff gabriel made us feel like we were his only guests and made our stay memotable

the staff and clean rooms. breakfast could be healthier with better food.

pool, grill, laundry facility, staff and room size

laundry services didn t work

only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

the pool was great

clean, nice pool area, friendly staff. my burger at the bar was delicious

lighting to hide the wear and tear of the room, also the kids for the coffee cups did not fit properly and when

breakfast was great

we stay here when we visit our kids/grandkids in orlando/ocoee area and it is best in the neighborhood by far

great breakfast also spacious rooms

the gym

the bed was very comfortable as well, and the breakfast had good choices, including hot options

no free breakfast and no laundry bag

i had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging

the laundry.

no gym access currently, not laundry facilities although indicated on web site

comfortable stay and we really enjoyed the included breakfast

great free breakfast and a really nice kitchen set-up in the rooms

spacious suites with full kitchens

very nice hotel room. nice breakfast.

they had a pool, hot tub and basketball hoop

clean and had a great breakfast

wish there was a laundry

location, nice hotel, quiet rooms even with kids running around, restaurant staff was attentive even for to-go

we were pleased how friendly everyone was, and so surprised there wasn t a pet fee at this location

very clean, very nice gym and pool area

our room service that we ordered did not arrive as expected (saturday) but we were able to get some

having laundry facilities accessible on our floor was helpful

it was very clean and i liked the gym equipment

full bar with happy hour in the

excellent breakfast

nice selection for breakfast as well

i didn t like that the room smelt like dirty laundry it was very stuffy.

has laundry facility was easy to use and helpful

a circulating fan (in addition to the a/c) would be a value-added feature for the gym.

touches at the breakfast buffet like whipped cream for the waffles and sprinkles we watched kids faces

were loud people and kids running up and down the halls, slamming doors after 10 and 11 pm

the hotel does not have a restaurant or bar but as it is situated right in the centre and surrounded by

noisy (based on location outside bar with live band playing until midnight)

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

very comfortable rooms, good wifi, the place that just ticked all the boxes

a great wine bar across the street

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

the room was nice breakfast excellent will stay again

pool was great. hot tub didn t work.

wifi was good

although i understood no room service due to covid i do think some accommodations could have been

room furnishings were dated looking, the carpet was dirty (spotty), decor was dated, room service hours not

grateful for the lobby coffee loved the pool

very happy with the pet friendly atmosphere

the pool area and exercise facility were beautiful

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

loved the pool

nice breakfast. the room was quiet. lots of restaurants and shopping near by.

excellent breakfast. very nice staff in the breakfast area. hard workers!

i had two young kids that stayed with me,

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

no laundry room, paying for parking.

comfortable beds, seating area in the room, microwave in the room, coffee maker in the room, gym 24h available

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

room space itself kitchen bathroom nice view overall a great stay

i loved the free laundry

the pool was amazing! the bar food was great

facilities other than the pool were excellent

great gym and a warm and friendly staff.

the shuttle bus was readily available and the driver was exceptional as well

no one clean my room for tome came til leave not clean laundry no trash thrown out

breakfast was very good sadly the afternoon social was not available

staff is great. nice downtown location. enjoyed the complimentary breakfast.

available however when requested front desk they were very helpful to provide for us from the kitchen (my ice

liked that they have an indoor pool

only one washer that worked in the laundry room

be sure to let others know that you have laundry facilities & you may purchase soap at the desk

also the complimentary breakfast and laundry

laundry room had 2 washers and 2 dryers very helpful for me as we are traveling the whole month

great stay, breakfast and comfortable beds

loved location easy in and out room service did great job

the pool was under construction and not available. 04-19-18

room service they would for utensils and

comfortable beds and pillows delicious room service

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

the roof top pool and gym were also nice

pool and the gym

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city

wifi was difficult to connect to. required valet parking but they charged for it.

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

also there is a laundry room to do your own washing with washing machines and dryers

laundry detergent

the laundry is modern and clean

this is also where their laundry facilities were for the guests

great location. modern facilities. good gym. amazing rooftop bar view.

great location, great rooftop, clean and updated rooms, good gym

good views, nice gym.

i liked the sky bar very nice!

the rooftop bar and restaurant is superb

everything except wifi.

parking lot is small, but don't let that discourage you.

very cute and the perfect location for like a romantic night walk around the lake and nice little breakfast in

breakfast was really great and thought out for a continental style morning

parking

the hotel offers guest-operated laundry which was really helpful

the rooms were a great size and the laundry room was very handy

the laundry room is super convenient

laundry washing machine was out of service

enjoyed most the hotel having a laundry room on each floor

repeated request for laundry bags not answered

was not attentive so we ended up leaving and going elsewhere but everything else including the pool was nice

boyfriend and i stayed for my birthday and the hotel staff wrote a nice card and left rose petals hbd across

brunch was outstanding, as was room service

i ordered room service and the food was amazing!! very comfortable bed as well!

after getting to the 8th floor to do laundry, i found out you had to purchase soap from the lobby, and with no

location,pool,room size $ staff

the pool and bar area was modern and comfortable

having a bar in the lobby was very convenient

lounge, pool and bar area

there was access to a fitness room, laundry room and conference room, as well as a business center with computers

the dryers in the laundry needed fixings

laundry service

laundry room had new washers but the dryers were old/one door was off

not enough early morning shuttles

pet friendly and we had our dog with us

the kitchen was well stocked, there was even a corkscrew

the salt water pool! the gym is also open 24 hours!

salt water pool-grills and full kitchen in every room

the pool and lounge are was gorgeoussssss and the fire pit was an awesome bonus

laundry room was a bonus too as we had been traveling for a couple of days

laundry machines kept my money twice, it wouldnt work.

could hold our luggage after check out aswell and the breakfast was yummy we were also able to do laundry which

amenities included a business center and laundry room

attentive to customer we had emergency at a hospital near byit was only a five min walkalso have laundry facilities

the laundry room

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till

as far as the laundry room price, how about $1 to wash and 50 cent to dry

had a reach in my room and the laundry room closes at 9 and i got there after and i couldn't wash my

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags

liked the pool, the ample space in the rooms, laundry and the location

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

however, the room was just across from the laundry room

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

also i liked ice machine and laundry for guests, it was so essential

it was a great stay, just wish they had a laundry room

absence of a laundry room.

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

guest laundry

lovely free breakfast included and incredibly close to