free parking, laundry facilities.

into a room with the bed not made and dirty laundry piled up on the dresser, booked for 5 people and only had

there were plenty of towels in the pool area

i used the fitness room in the morning

wifi very slow. out of stock of snack. out of stock on launder detergent

breakfast. laundry.

laundry room was broken, staff was rude except for the gentleman that worked there

i believe the towels that were on the floor for laundry was set to be used again and hung back up in the bathroom

kids running up and down the halls late at night. so i would say noise.

good location and clean. great breakfast

golf courses are great. building are old. staff is very friendly.

is wonderful with an omelette and waffle chef available in a grand ballroom overlooking the golf course and

the views of the garden and golf course were quite peaceful

pool area, the area off the lobby where the fire pit was

the spa was unbelievable

did not want to have to download an app to do the laundry the design of the shower door is wrong

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

laundry room was completely inop for the 8 days we were there

breakfast was good

too noisy a lot of kids and families were there for some sport tournament

the price to do laundry was pricey

on site laundry was an extra we did not expect

didn t like that the laundry room closed at 10pm

ramshackle located in front of hotel & the convenience of having multiple restaurants stores & laundry all within

spacious bedroom. pool was nice to start the day in and the gym.

the laundry wasn t working

breakfast area laundry room to noisey to small of a shower.

pool, close restaurants and a very comfy bed to sleep inn. clean too.

everything. excellent accommodations, freshly rehabbed. good breakfast.

did not like that our room had peeling paint mold mildew the carpet was wet the room smelled terrible and i know

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

the parking wasn't the greatest

charged pet fee for my service animal haven't received a refund yet

had breakfast vouchers

it s quite new hotel. beautiful rooms, comfy bed. really loved gym!

laundry bins in the hall with dirty towels

the room was all we needed and the laundry facilities were very clean

front desk staff, house keeping and the breakfast cook were all wonderful

traveling with kids and a infant we needed the extra room and this place was able to accommodate us

clean nice area kitchen amenities bbq facility swimming pool breakfast was good plenty of parking nice staff

rude staff member: veronica hotel had run out of bar soap and laundry soap

glad laundry facilities were available

the room was very clean, even smelled like fresh laundry

nice workout facility and used their laundry facilities

the linens on the beds smelled like stale sweat and dirty laundry

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

they gym is at another location

was virtually no wifi connection and wifi was advertised

the breakfast was good and the staff was very friendly

wanted access to the pool on warm days, was close due to weather

they have laundry room and hot tub by the pool

the pool area was maintained and had places to sit

the pool was a little bit dirty

know it is a pet friendly hotel

$250 for one night and the kids were upset pool wasn t open to use bc it closed at dusk, the room was not

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes

you had to pay to do laundry

there's two grills and one of then was unable and laundry on the first week two machines was out service and

excellent staff. room was very clean. breakfast had great variety.

friendly staff and breakfast was great

comfortable bed, use of fitness center.

gone across to the street to panera bread for wifi but they lied to me so i had no wifi and my kids were very

the free breakfast is outstanding and very generous

nice hotel very comfortable bed and very good breakfast..

nice pool and generous breakfast selection.

we needed to do laundry before we left on a cruise and it took us more time than expected

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

was incredible and the breakfast buffet was great

the breakfast was varied, hot and plentiful

to be construction going on and the parking lot is full of container for storage

all the amenities. gym, laundry, meeting room, on site car rental.

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry room needs upgrade, doors closing too noisy like most hotels

inconvenient for those guests who rely on their being laundry

very good staff from front desk to housekeeping. nice workout room and laundry facilities

to access amenities such as pool, laundry and rooms

pet charge was higher then average compared to other hotels i stay with

we liked that breakfast was included and there was a pool.

clean, quiet, friendly, great breakfast, five star all the way!

non smoking rooms smell like smoke and the pool was not open and the bathroom needs more

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

breakfast was great, but i didn't know about the wifi..

we stay here when we visit our kids/grandkids in orlando/ocoee area and it is best in the neighborhood by far

pool closed due to covid-folks might want to know that also

the breakfast :)

comfortable room and easy parking

found out restaurant and bar closed indefinitely

i had the pool to myself and enjoyed dinner and a cocktail and 2 hours of swimming

was some fast food plastic garbage lying around the hotel parking and surrounding area which is a shame as it

liked the place a lot, i would only say that the self-parking is a little confusing; you have to tell the hotel

was right next to laundry room for staff and could hear them early in the morning

they had 2 locations for laundry, or more machines

there were construction workers working in the building next door and would come to the hotel parking lot to

easy to access a good free breakfast and rooms are very well kept

small parking

no laundry room, paying for parking.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

kids loved that we were on the 13th floor since so many buildings skip the 13th

for me it was worth it for the area since close to orlando magic game i was going to with the kids

thanks to the staff - nice room, pool

great staff, great food, bar & restaurant offered very good value for money.

has a really great breakfast buffet (20$)

quiet atmosphere. excellent restaurant. and legendary golf course.

we paid for a king golf view and were given a queen queen with parking lot view and an additional deposit had

could not go back to sleep was up all night, do not have room service you have to order it and walk all the

liked the pool, the ample space in the rooms, laundry and the location

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

also i liked ice machine and laundry for guests, it was so essential

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

we also enjoyed the in room service

informed about the amenities like the pool or gym area

not a kids friendly hotel nor area also note: lots of hidden fees, false advertising, etc

comfortable beds and pillows delicious room service

the pool closure, had we known we would have stayed at another hotel

no one clean my room for tome came til leave not clean laundry no trash thrown out

room is clean comfortably bads and they have clean kitchen full staff i like it i book this hotel b/c i didn't

kitchen was clean and stocked with plenty of silverware and dishes

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

very clean and updated. room has a mini kitchen, great size bathroom and nice shower.

i loved the free laundry

pool was small

although i didn't use the gym, it looked good

friendly staff, facilities, pool and location

loved the swimming pool. tv had netflix. nice bathroom and room.

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

guest laundry

absence of a laundry room.

it was a great stay, just wish they had a laundry room

lovely free breakfast included and incredibly close to

good self service laundry facilities

room was clean and comfortable, plus good laundry facilities

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

i didn't like the beds and when i was there the laundry machine were not working

laundry room located in each

clean, quite good choice for breakfast, friendly staff close to universal, and free parking

than the check-in time, but the manager checked us in for free and told us a lot about the free shuttle to

pool

my family enjoyed the breakfast there were options to choose from which is very important as some hotels are

the swimming pool looked nice and hotel had self operated washing machine and drier

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

we liked the location and the pet friendliness.

pool was not the size or layout to do anything but quick dip

was gardens water flood on nights time at the gardens location and near to the surrounding the pool areas, was

there are washing machines available for laundry and the hotel staff were happy to provide change for using

having the laundry close at 10pm was massive inconvenience

laundry detergent

the pool, laundry and gym were all really handy facilities

this is also where their laundry facilities were for the guests

were very comfortable, roof top pool is very nice

pillows were thin and the hotel room i stayed in was right next to the pool and gym

wifi could ve been better

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city

short staffed at bar and food area. out of a lot of menu items.

the location, the size of the room. laundry room very convenient.

onsite coin operated laundry

laundry facilities very clean, beautiful patio with fire place and bbq super comfy furniture

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

laundry room, is good but small

i didn't like that the laundry room was only on one floor.

waffles were great! laundry on site. staff was super nice. room was large.

laundry facilities were very good

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

guest laundry and arcade

the self-service laundry is not mentioned in the hotel guide

with the older children gave us a nice stay experience with many self service facilities like laundry, coffee

the propery has few restaurants starbucks, pizza ,bars, and laundry one the site

its perfect, location, cleanliness, accessibility... plus a diy laundry is a lifesaver

laundry room was out of order the whole length of our stay

room had a keurig, microwave and good sized fridge on a bar so that was nice

good wifi. 24 hours gym services. (though 3 of 4 treadmills were broken).

no shuttle

room size was fine. prize for the room was fine. wifi was fine

i liked the sky bar very nice!

front desk were friendly but just gave a key and no other information like wifi or menu or food places near by

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

my kids cried when we had to leave

great location, great rooftop, clean and updated rooms, good gym

not advertised is that there are also self-laundry facilities in each of the 3 buildings

the laundry machines ate our quarters and there was no microwave to heat up our leftovers.

laundry facilities also onsite

3- bill captain we called 3 time for him to pick luggage and waited for 40 min 4- laundry we had to call 4

room. pool. facilities. location. water taxi. laundry room!

was good to have laundry facilities

would've like to see access to laundry facilities

the laundry room in every block is amazing

small laundry room for such a large hotel and change machine was not working

the laundry rooms didn t have many machines working. long wait.

24 hour store was very pricey and i had to use my card for the laundry but other than that everything else was

have laundry area

the laundry room facility was satisfactory

clean, great size rooms, laundry facility on my floor, they followed all the safety protocols with signs, hand

ideally located for any of the disney parks, it involves driving or taxi the laundry was out of commission and

room had no laundry bag or trash can, stole one from some one we were traveling with

also used the laundry facilities, reception were able

liked the location, shuttle to universal, staff, room, pool, hot tub, access to coffee, food, and laundry

laundry room on 2nd floor was so handy to not bring dirty washing home

laundry room could use some attention appliances we're clean just the room itself needs some tlc

hated having a room next to the guest laundry. very noisy when trying to sleep.

convenience store at lobby laundry facilities swimming pool friendly staff

- was delightful and helped us out with our towels at the pool), laundry (very convenient and could monitor

also, the laundry room in our tower was closed so we had to walk to tower 3 to do laundry

laundry is small (we had to wait) and very expensive

there are laundry facilities in 3 different floors, and close proximity to the outlets and diseny parks and

we also used the self serve laundry room in the hotel, which was very convenient

there is also self-help laundry onsite for guests

and it s really clean with lots of elevators and having a laundry room in our floor was amazing

coworker had laundry lost and was returned uncleaned.

the dryer in laundry is not working properly. paid 10 usd but laundry was wet.

the entire staff had a great attitude and helped me with the laundry area

the pillows! they fold like laundry.

laundry machines were out-sourced

laundry services was a bit pricy.

repeated request for laundry bags not answered

were room service carts with dirty plates left in the hallway for most of the day

provided- that i could find without asking questions- about amenities at the property, including room service,

great staff, location, comfy spacious room, nice gym and pool.

it is stunning beautiful from the lobby to the bar to the bathrooms and bedrooms

the hotel offers guest-operated laundry which was really helpful

the rooms were a great size and the laundry room was very handy

laundry washing machine was out of service

enjoyed most the hotel having a laundry room on each floor

the laundry room is super convenient