breakfast was great, but i didn't know about the wifi..

great breakfast also spacious rooms

breakfast was great

we stay here when we visit our kids/grandkids in orlando/ocoee area and it is best in the neighborhood by far

breakfast was good and nice variety..

the pool area should open a little earlier.

we loved the quiet pool

pool was perfect, slide was fun, hot tub was just right, lifeguards on duty and it was not crowded

was not aware that the pool was closed for renovationhad i known i would have never booked 10 yr old grandsonbirthday

we had the best room right next to the pool in the garden wing

very ritzy dining but its a golf resort

free parking available right in front of the main building

are golf resorts and then there are golf resorts and this is the later

. breakfast was perfect. location is good free parking nice room.

the pool, room, staff and food were exceptional

enjoyed the pool

reservations system for the spa and the dinners is always full and we had to make in room dinning and is not

it has two pools and a beach and other amazing restaurants like citricos it really doesn't get better than

and morning room service with mickey mouse waffles was fun

the covid protocols removed much of the magic and the spa was

acoustics were terrible, you could hear the people in the next room-and you could hear the kids running and

having a microwave at the room would be better for families with little kids

the pools

proximity to magic kingdom and the pools.

we had cocktails at trader sam s bar and ate dinner at ohana where we could watch the fireworks from our

nice pool, great ambiance.

staff was nice. amenities were nice. golf at tranquilo was great.

the childrens outdoor pool area was amazing... loved the room

breakfast is charged which is not usual for five star hotels.

the room service was top notch

one for adults only and a tru water parks for the kids

clean, friendly staff. great pool and water activities for kids

room service took twice as long as they said it would

new, modern, spacious. great food and water activities. lots of things to do for kids.

clean, friendly staff. great pool and water activities for kids

room service wasn t consistent

location. kitchen.

the location was the best thing. the pool hours were good as well.

room service came once during our 4 night stay and they did not make the beds

wish they provided towels at the pools

bring back laundry service

room. pool. facilities. location. water taxi. laundry room!

3- bill captain we called 3 time for him to pick luggage and waited for 40 min 4- laundry we had to call 4

laundry room a great

we did using the self-serve laundry, which was all in working order and easy to use

would've like to see access to laundry facilities

like the laundry which is available for the guest, very good gift shop and super friendly staff

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines

the laundry rooms didn t have many machines working. long wait.

laundry machine took payment without my load starting had to pay again

self laundry is good

location , transportation to universal ,wide room, and bath room, laundry room

there were also laundry rooms for our use

we also used the self serve laundry room in the hotel, which was very convenient

and it s really clean with lots of elevators and having a laundry room in our floor was amazing

that the laundry was on the 7th floor with only 3 washers and 2 dryers

paid laundry service, location is good 10-15 minutes driving from the parks and malls, shuttles to

since we stayed for a long time like 10 days, we also used the hotel's laundry and were pleased with it, too

the laundry room meant no dirty clothes on the way back and was very reasonable

have flavor cream for coffee. the laundry room could use some tlc.

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the

swimming pool was very small and didn't seem clean

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty

good location. convenient parking.

breakfast was amazing and fresh. there was something for everyone.

the laundry room is a little vague. wasn't sure how long washer/dryer worked for.

the refrigerator and microwave. the self laundry room.

the dryer at the floor didn t work for the all 10 days, i went to do the laundry on the next floor

the laundry machines were in disrepai

guest laundry did not work when we are looking for

i washed some clothes in the hotels laundry and it was quite dirty, for whichever reason

laundry was dirty

facility laundry room is organized

only had 1 dryer and no a/c in laundry.

laundry room needs work

convenience store at lobby laundry facilities swimming pool friendly staff

paid alot of money for a king suite room 2600, the room is located next door to the laundry so every day and

the hotel offers a laundry room for the guests so since we were traveling for a while we took advantage of it

laundry on site

hated having a room next to the guest laundry. very noisy when trying to sleep.

laundry a bit hidden.

restaurants and shopping near by, an arcade, laundry facilities, and food and beverage options on property

onsite laundry room was not working

one dryer of the laundry never function

a better room after the front desk told us there was no other rooms when given the first one , laundry room was

the laundry unit i used was outside and not inside the building.

laundry vending machine was defective

the room is a bit dark. self service laundry is a bit expensive.

laundry location and available use.

expensive laundry door wont close

good self service laundry facilities

laundry room located in each

room was clean and comfortable, plus good laundry facilities

i didn't like the beds and when i was there the laundry machine were not working

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

the hotel had laundry room in their fitness center

of order laundry not labeled so i lost my quarters and there was a small power outage but was fixed very

was great, facilities were great including laundry, pool, gym, and breakfast area

we were able to do laundry in the property while working out at the same time

only thing i can think of was having to pay 4$ to wash and dry a load of laundry

there's two grills and one of then was unable and laundry on the first week two machines was out service and

you had to pay to do laundry

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes

it was nice to have the breakfast buffet available

had great towels and the pool was clean and refreshing

my room was next to the laundry room and one night i had to call because the noise of the dryer was extremely

to upgrade the laundry facilities

there is even a laundry room for your laundry, which is really helpful for longer time travelers

laundry service and other facilities were very good

brilliant location - comfiest beds ever - cheap laundry - big room - clean - good pool - good value for

bedding smelled like sour laundry. so many additional fees above and beyond booking.

you have to pay for parking #2breakfast is $16 per adult and $14 per child #3 laundry facilities are open but

price of food and laundry amenities were outrageously high.

a laundry mat and a little bar

baby crib from the 70 s dirty floors and furniture dirty blankets smelly has coacroaches in laundry room some

the laundry room was alright a little smelly but not terrible, nice bar, pool

lovely swimming pool, laundry room was convenient

the laundry service was easily accessible and the gym was decent

laundry room have no laundry sink

also i loved the laundry room which was super useful

clean, secure guest laundry room

you would like to do laundry, you need to grab lots of quarters

the kids were able to enjoy the pool, the breakfast is amazing

the kids were able to enjoy the pool, the breakfast is amazing

the pool and the pool bar were great

was good but my room was in front of the laundry room and people gather there and talked loud until late at that

breakfast...too simply.....laundry only 2 washers and 2 dryers...

noise from ice machine and laundry room was distraction also during the night

had laundry services too

i used the laundry services and was able to go home with clean and dry clothes; this was a plus

the laundry room could use some seating

$8 just to do one load of laundry was kind of a ripoff

hotel is new and the facilities are great especially the availability of laundry facilities

laundry room to wash clothes

breakfast, resturant, beds, area, hot tub, laundry facilites, workout room, elevator

wasn t clean carpet was very dirty in halls carpet was very dirty in rooms laundry towels were dirty - had to

laundry was a great added facility too

had coin laundry that wad nice

onsite bar,parking, & laundry

only thing but no the end of the world, would be nice to have more laundry s, it s only a few on random

laundry facilities were challenging as some machines didn't work

no channel list, laundry bag, anything like that in the room that is typical with any hotel

made use of terrace pool/bar nice lovely space and laundry really useful too

coin laundry was inexpensive and convenient

the 10 floor laundry the dry does not work

pluses-nice pool, ping pong tables, grills, free parking, close to parks, laundry room,

laundry was $9 in quarters- a little annoying but everything else was perfect!

friendly staff heated pool breakfast laundry

laundry available

there was a pile of laundry at our door in hall unattended

the laundry room was a little dirty so it was inconvenient for folding laundry as i didn't want to put

is a pet friendly hotel and the carpets need more detailed cleaning

location, ambiance could not be beat. pool bar food and service was outstanding.

tried to use the spa to get a massage

room service was horrible

laundry room just have two small washers and dryers.

very small by american hotel standards plus laundry facilities dreadful, one washing machine working for the

laundry did not smell clean

laundry was closed

also they don t clean very well because from whoever stayed previous left a big pile of dirty laundry on the

to rev up their cars and drag race along international drive until 2 am even on weekdays), broken laundry

on-site laundry

i have to say anything, it would be that one elevator was down and no coins slots for the laundry

laundry machine is good

the laundry is expensive

there is not a laundry facility on-site

laundry facilities but you can use the laundry at the other hotel

did not like the carpet of the room lends itself to pick up a lot of dirt they do not have a laundry

laundry room

no laundry room no gym

good for family, breakfast , free parking, laundry and pool

atmosphere, lovely staff and good facilities around including a laundry room, very handy

after visiting the parks for 2 days, we had some stinky laundry

laundry should be better this is great hotel nice rooms i love the staff especially the two ladies

like everything from the pool to the breakfast and i like the laundry room and the fact that they give

did not have a laundry room

no laundry around

the laundry could be better sign posted and maybe a stool or seat for people who are waiting for their

room with bigger beds and it listed coffee pot, microwave, fridge and even a private entry and laundry but

no shuttle for the airport huge pump around the pool making loud noise wifi not reaching the

large room, laundry with 3 wash machines and 3 dry machines, varied breakfast with very nice kitchen staff

laundry facilities dirty and expensive

i suspect they were a little short staffed during my stay as housekeeping/laundry was running quite late

disney, universal and sea world (a massive plus), -really friendly and helpful staff, -on site laundry facilities

laundry room is a boon and well kept

the laundry room didn t have change machine and credit card part didn t work.

property offers so many facilities like laundry machines, pools, and they re conveniently located away from

the laundry room only has 2 working washers

dryer machine wouldn't dry my laundry for $2

access, room was conveniently located near the credit card operated laundry

there was a dishwasher and laundry in the room

the suite comes with everything you need (dishes, utensils, pots, dish washing soap/laundry soap, coffee/coffee

were on the 2nd floor above the laundry facilities

in room laundry was a nice idea, but it was loud and neighbors upstairs ran theirs at midnight

great location, loved that we had two bedrooms, two bathrooms, a sitting room & kitchen- with laundry machines

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and

also i liked ice machine and laundry for guests, it was so essential

liked the pool, the ample space in the rooms, laundry and the location

however, the room was just across from the laundry room

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

the laundry room was sure a

laundry always busy, they only have one washer and two dryers on 3rd floor and fifth floor

we also used the fitness suite and laundry rooms which were easy to use and well maintained

laundry room had clothes that were abandoned and nobody picked them up for our entire 3 day stay

our room was also conveniently located across the hall from the laundry facility

- could get some seats for laundry room

reasonably priced guest laundry

no room service, you must call then come down & pick up

gym lacked bits of equipment.

we loved the pool. the rooms were very clean. loved the location of the hotel

there's self-laundry that you can use

laundry room was alittle unclean.

she could have told me the laundry room was closed in a nicer way and when i asked about a refund for breakfast

the whirlpool was nice and warm also the laundry room was clean and affordable

the pool bar is opened until 10pm or 11pm nightly and good food they offer

smaller queen beds are not suitable for two adults. relatively expensive guest laundry.

on-site laundry was newer machines and in a convenient area

pool, restaurant, bar, laundry, etc etc

hotel is very comfortable and provides all the services you would need on site, including a coin laundry

free business center, books for reading and self service laundry

laundry room available

guest laundry and arcade

the self-service laundry is not mentioned in the hotel guide

the propery has few restaurants starbucks, pizza ,bars, and laundry one the site

laundry room had roaches

the fact that it had a kitchen and laundry room

was able to do laundry and get groceries delivered and the staff was super duper friendly

laundry facilities available

there is a laundry room outside of the room nearby for use by guests, a great added feature

laundry downstairs was great

pool area was clean

the pool was pretty old

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

clean, quite good choice for breakfast, friendly staff close to universal, and free parking

location, nice breakfast, very clean, deserved a higher number of stars

laundry room was out of order the whole length of our stay

loved the pool and that it was open later

no shuttle

i wish there was a shuttle to and from the airport

room size was fine. prize for the room was fine. wifi was fine

it was a great stay, just wish they had a laundry room

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

absence of a laundry room.

guest laundry

breakfast buffet, clean. staff were kind, let me do early check in

there is a laundry room with access to washers and driers, which was really handy

i called the desk and they said they have no access to the laundry room ad their was

they have a guest laundry but no laundry facilities, they at least might have some kind of vending machine or

close to shops and restaurants and the parks. nice pool. bar and laundry facility s.

all the front desk #1 cleaning and rooms #1 laundry #1 breakfast team #1

they have laundry room and hot tub by the pool

the pool was very relaxing and clean

clean, friendly staff, nice complimentary breakfast and coffee bar

know it is a pet friendly hotel

breakfast was good. friendliness of staff. welcoming to me and my pet.

your ice and laundry was difficult to find

there were no plates or cutlery in the kitchen area of the suite.

we even picked up our kids to stay another night and they enjoyed it

the kids having their way at the waffle station. lack of curtesy and also at cereal station.

couldn't have room service but kinda understand why

laundry services was a bit pricy.

was $15/day, self-service laundry machines were $4

the breakfast was awesome and i liked the laundry facilities (just too expensive per load)

the dryer in laundry is not working properly. paid 10 usd but laundry was wet.

guest laundry was handy

plus they left the laundry in the hall

hotel is beautiful, there is activities for the kids and characters meetings

-theming of the entire resort-pool has an amazing slide-activities for kids

there are a few pools that were fairly empty so kids had a great time cooling off with the other kids that were

they didn't even offer hot dogs for kids

laundry room on each

not enough lighting, long walk from the elevator, no seating in laundry room

games room, laundry room, cafe/bistro providing most things, especially the yummy pizzas

there was a laundry room on the premises

free towels are provided at the pool and there is also a laundry room on site

the location, the size of the room. laundry room very convenient.

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

we stayed for 7 nights and had the most wonderful time, the pool area, the laundry room, mini putting green,

plenty of on-site laundry machines

clean, great size rooms, laundry facility on my floor, they followed all the safety protocols with signs, hand

kitchenette, fridge- freezer and laundry facilities all a bonus

shuttle services and a nice breakfast and much more from the swimming pool and leisure area to laundry room

ideally located for any of the disney parks, it involves driving or taxi the laundry was out of commission and

laundry could be cheaper. $3 a load and $3 to dry. adds up.

location- staff minus one at check out-room was perfect - bed was comfy - had coined laundry

the laundry was 3-4 dollars per wash and easy to use in the app so you can keep an eye on when the

great facilities including well-equipped fitness room and a laundry room

same as the laundry, easy to use by a mobile app

the on site laundry was really helpful as well

laundry is working only with coins. i hope they are will install the card terminal.

the cleaning carts and/or laundry carts were very loud and woke us up constantly

tv remote control on check in and did check out and did not get batteries hotel has coin operated laundry room

man was around the laundry area and it seems he was not a guest, we informed security

it had a laundry facility, the gym, and in walking distance to so many places

provide business centre and laundry facilities

the venue has a laundry facility that's easily available

laundry coins available at the property make my life easier

we found the laundry facilities really helpful as well and not too

only comment id make is the laundry accepting quarters only is inconvenient, but reception happily changed some

the laundry room washers and dryers need to be clean & upgraded.

not to mention they have a great mini mart plus laundry

stay; comfortable and affordable; walking distance to icon park and restaurants and a nice size pool

very dissappointented that you have to pay for parking in a public lot

room was very clean, the bed extremely comfortable, smart tv , small useful kitchen, great desk and chairs

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

additionally, the gym was on our floor, and at 7:30 a

had a excellent experience staff was great breakfast was great parking was free and pet friendly

it has a great little gym and breakfast is good

we gave ok because laundry wasnt working n one lift wasnt working n hotel was 90% full

elevator and laundry was broken

we didn't use the laundry area though there is one

another plus was the laundry room, which was convenient and well-maintained, especially helpful for longer

all day fresh water and hot cocoa available for free :) it has a nice laundry room and waiting lounge area

noisy if you happen to get a room near the laundry area.

also used the laundry facilities, reception were able

liked the location, shuttle to universal, staff, room, pool, hot tub, access to coffee, food, and laundry

laundry room on 2nd floor was so handy to not bring dirty washing home

on site self serve laundry if needed

associate in laundry helping us with clean sheets and towels went out of her way the associate at the front desk

the second day we didn t get room service

no room service

room service, did not clean room while we where out saturday morning, had to asked for towels for

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper

rooms were tiny, old looking, bad wifi, but the staff was nice

was immaculate staff were helpful beds very comfortable pool area very relaxing beautiful

fl governor mandate to waived all pet fees for guest of milton hurricane evacuate

pet friendly, comfortable bed, wonderful helpful staff, i was allowed to check in early without a

love all the decor and the pool area