a couple of days when towels didnt arrive until midday, the staff said here was too much laundry (more dryers

pool needs maintenance.

was with my wife and 2 kids and the block they put us in had an electricity problem

were initially given something of much less quality in an undesirable location (overlooking the parking lot when

lots of options for breakfast, dinner & tea

buffet selection for breakfast, lunch and dinner was incredible

really surprised by how good the wifi was during my stay . the staff and facilities was great

the service it s not good, i called a few time to the front desk and nobody pickup, i payed for room service

apart from the parking and the road, everything was excellent.

staff was absolutely amazing, the rooms were super clean, the pool and the snack bar in the back side of the

not enough activities for the kids

they should have more activities for children since it is very safe property for kids

us in and helping us with a minor situation with the room, josefina, jose ramos, and corpa during breakfast and

kids also have their own activities and entertainment director

breakfast was delicious and the staff, especially the restaurant and cleaning services, were

maybe the breakfast is not bad, i would only do it with more options to choose from.

breakfast is five star

breakfast buffet was very good

covid times hotels understandably scale down on personnel, but kitchen and restaurant service therefore was a

very sleek and modern kitchen and living area

no iron in the room and none to borrow, you have to go to the laundry and they will charge you a price to iron

request it down in the reception, and if you wanted them changed, you had to go ask for it in the laundry

towels unclean rooms bad service cold breakfast wifi wasn't working in the room only worked in the garden

the guy cleans the pool many times a day

the pool

the kitchen was not well stocked: no coffee maker, no toaster, no sharp knives.

to covid-19 understandably the kitchen was closed

not close to the beach and i had to pay cash for room service

was no coffee maker in the room, even though they advertised a stocked kitchen

apartment was perfect, clean swimming pool, unexpectedly cheep bar, maximum security

room service, fist night no pillows phone not working at 7401 room

room service walked in i

the air conditioner didn't work and there was zero room service as the phone in the room didn't work at all

they have to clean the beach all the time, the gym doesn t open for the whole week

casino

wifi had a weak signal but that may be the system in dominican republic.

pool & jacuzzi. antiques throughout the hotel. clean & comfortable.

every time we stay the free breakfast is delicious and even the dinners are excellent, very hospitable overall

staff, restaurant, breakfast, terrace, garden. value for money. close parking area

parking was free and inside the area

our 2 kids enjoyed some evening time in the pool

parking could be better signalled as easy to make a mistake and park in another property's spot

great staff. close to the beach (1 block). 1 block to bar strip.

hot water, cold ac and good wifi

kitchen is only open for breakfast.

be honest i did not have the breakfast

the pool area , the staff was fantastic

it was just. good clean hotel, hot water was good. the pool was nice

pool was cloudy....food and beverages expensive

beach, and parking in a safe public street in front of building entrance, the staff was great, breakfast was

really needed that i need to go for airport at 7am could not even get a coffee never mind a breakfast don't do

- the hotel is right next to the beach, - breakfast is included in the price of the night

the breakfast

no breakfast, no wifi and no there were tv's in the room but no cable service

the pool and clean

fifa and diana were part of the excellent staff, and the free breakfast with good coffee and well-cooked food

power cuts breakfast cats no toiletories unhygienic kitchen

i loved the pool and the staff junior was super helpful

is good, terrace with swimming pool is comfy and breakfast made by a smiling lady is very pleasant

free parking, fruits for breakfast, comfortable room!

i highly suggest this hotel, bar and grill for your stay

bed wifi

rooms are big lots of space. and balcony location was great and pool

no wifi

they also have a pool

pool and restaurant are very nice

they pool they need to fix it because the pool floor is broken

the pool area in specially my living room wow

all the facility and pool and beach clear like water

cleanliness of the whole hotel from the beach to the pool to the restaurant to the rooms

there s lots for everyone to do, from small kids to adults

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

there’s lots for everyone to do, from small kids to adults

the beach and pool are

pool area did not have regular chairs for elderly and/or handicapped individuals

no wifi in room

they advertise a full kitchen with pots to cook in and i dint get that

the employees from the bar at night they are very rude not helpful at all

wifi in rooms but maybe that keeps people out and about

t available in rooms). short breakfast time.

location, staff and pool.

remove carpets wifi must be improved

the staff is nice, the pool is cool, everything is clean and comfy. is close to the airport.

wifi not working in the room

it was clean and comfortable the staff was very nice,also liked the pool.

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

breakfast was good. the room was decent.

best part of my stay was the free breakfast and one of the staff was friendly i don t know her name

they offer tasty breakfast of your choice

not to fancy but they are very clean and they make you feel comfortable like in home, very good breakfast

daily breakfast but limited selection

left my laundry bag in the room and called to have them ship it direct to me, but apparently it was never

it was spring break, so the resort is overloaded with college kids, but our stay was amazing.

enjoyed altos de chavon, beach, pool and especially golf courses

everything was definitely 5star service and the golf carts were an added

back again and got another person on the phone this time and explained that i cannot stay with 4 kids in a hotel

room and hotel were amazing the gym was decent didn't get to enjoy the pool but they did their best to keep it

breakfast could be a bit fresher

breakfast is top local dr food, staff is wonderful, parking is great benefit as you are at the heart of the

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

a clean pool with great bar service

room service is advertised but, they never have available with the excuse of being overbooked

30 am as per the flight , kindly asks if i could check in early- i received astonishing answers that i can if

the loud noise in front of property saturday night from a small club or bar

room overall was a very nice size, included was a mini bar in room for extra expenses

wifi dropped in and out occasionally but wasn't too bad overall

they did my laundry and were very attentive

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

the breakfast was very good, and served promptly

the bar and food

i didn't get the chance to taste the drinks in the bar because there were no one to make them or i have to wait

ac was extremely noisy, we asked about laundry, they told us they charge 1

wifi didn t work for the first day

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

amazing location and very fast wifi

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

doesn t have room service not many options doesn t got restaurant inside

they offered room service and staff was great

beatiful terrace and lovely breakfast. great location. clean. friendly staff

has even very small but gym, breakfasts and nice english speaking

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

the wifi in the room wasn t working properly

wifi was down late at night and in the morning

excellent breakfast, excellent personal at the lobby

lack of room amenities, mini bar, night table lamps, no room service

room i was in was right next to the laundry machine that runs all day and night and is a bit

i booked a studio with separate small kitchen/breakfast area which was super handy

very good breakfast at one of the restaurants in the park

everything! staff, location, breakfast included, comfortable.

great location, great price, amazing breakfast

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

the room was very comfortable - two doubles with our kids sharing one

the kids also loved it

the breakfast was everything you could want from fresh made eggs, smiley pancakes for the kids, yogurt, ham,

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

the bar that holds the shower head fell off the wall, plaster in the ceiling was falling off, stained

pool is abandoned, so it is not clean

the mini bar could have been better stocked with more variety of snacks.

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

nice and friendly staff from check in to breakfast and to check out

it doesn't have a pool but jacuzzi with cold water was a good alternative

breakfast was excellent

the jacuzzi was not very hot/ used as a normal pool, but cannot really complain about that

gave us a choice of breakfast and we were happy with that

parking is absolutely dangerous and disturbing the shower must be changed the room is too

they can increase the quality of breakfast.

and of course the breakfast

the wifi was fast, the air conditioning nice, the location was pretty central.

i especially liked the plaza outside next to the church, where you could sit and have breakfast from the hotel

clean, excellent breakfast, excellent staff.

in the morning starting at 7 you could hear all the noises from the kitchen

now refined as the bar and restaurant staff has improved, is friendly and the service reaches the level the

, the waiter said the kitchen was already closed by 10 p

it s was fully loaded with everything (couches, dinner table, kitchen, electric stove, dishwashing sink,

the only thing they need to change the breakfast menu

the breakfast was good for my taste

there is a lovely inner courtyard and a small pool on the top

breakfast was made with lots of love

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

no laundry in the property

room service improvement

wifi didn't arrive all the way to the room, at times.

staff was very helpful, has a restaurant, a pool and a bar

amazing indoor swimming pool we enjoyed a lot, it so nice to have swimming pool for rest after hot and tiredfull

a recommendation would be to have perhaps liquid soap dispensers in the bathroom and kitchen

the wifi didn't work in the rooms we stayed at

like that you just got a bar of soap

it has an excellent location, good breakfast

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

the staff super friendly and helpful, we enjoyed a lot our stay :) also, they provide delicious breakfast and

room was very nice but we did not have the view on the pool/garden

the pool shared by several rooms in same house

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

ours did not have a pool so we didn t quite get what we saw in the photos

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

food was really good! the pool was not use because it was raining at all time.

the bar and restaurant area is very inviting

everything the location the pool the bar the view the room the comfort

the room was emazing and the breakfast a dream

wifi is excellent.

wifi is horrible

i love eating breakfast and enjoying the view of the city.

i read there was breakfast- i was not offered breakfast. the wifi was poor.