and view, you get what you pay for breakfast was only toast coffee and juice pool area didnt have no lounge

the pool and staff were very nice and usefull

remove carpets wifi must be improved

the room was ultra basic, no tv, no wifi in the room

it was clean and comfortable the staff was very nice,also liked the pool.

no wifi in room

leaving this place. bar customer service was good.

wifi in rooms but maybe that keeps people out and about

breakfast was excellent

the bar was very nice and professional they

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic

their wifi password is 30 characters long and not even the staff can remember it

they offer tasty breakfast of your choice

wifi connection/speed was very good

daily breakfast but limited selection

best part of my stay was the free breakfast and one of the staff was friendly i don t know her name

the gym is terrible. broken equipment, little equipment. should be top notch for this hotel.

from terribly slow checkin to room service to breakfast- simply arrogant and unacceptable

wifi did not work and mattress needed changing as there was a definite tendency to roll towards the

wonderful breakfast buffet

wifi limited

private gym

hotel has a little bar & restaurant- delightful

the breakfast was delicious

s in the center of town they have a nice gym great breakfast and parking

30 am as per the flight , kindly asks if i could check in early- i received astonishing answers that i can if

they did my laundry and were very attentive

was exceptional the service is excellent, they serve a dream breakfast

gorgeous spanish architecture! amazing location! staff was incredibly nice. very good breakfast

the breakfast was very good, and served promptly

staff, the historic architecture, the clean and comfortable quiet room, the pool and breakfast

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

ac worked well as well as wifi

we didn't have room service for a day, without an apartment reason

the breakfast is basic but in our opinion it used to be better

the breakfast buffet and the restaurant menu.

ac was extremely noisy, we asked about laundry, they told us they charge 1

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

location is amazing and all girls from the bar at the cafeteria are so friendly and welling to help all guests

juice (we loved their mango juice) - in general very friendly staff at the hotel and restaurant - wifi worked

wifi didn t work for the first day

room i was in was right next to the laundry machine that runs all day and night and is a bit

wifi, ac, hot water, cable, safe, refrigerator always worked perfectly

great location, great price, amazing breakfast

very good breakfast at one of the restaurants in the park

in room 108 on the main floor, wifi was very spotty

poor wifi, poor breakfast, leaking ceiling in the bathroom, tiny rooms, noisy.

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

staff was friendly and the hotel is middle in zona colonial and close to onnos bar nice

us in the wrong room at first, breakfast had very limited options and gym was pretty small, some toilets didn

excellent breakfast, excellent personal at the lobby

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

breakfast was good

the kids also loved it

great ambience. great location. friendly staff. lovely breakfast.

more staff to speak english and laundry could be included in package

there is a great laundry service 2 streets away - wash wash

kids get

did not use the pool but it looked nice too

got in a little late and they left the pool open for me and my kids a little longer

parking is absolutely dangerous and disturbing the shower must be changed the room is too

gave us a choice of breakfast and we were happy with that

they also had a very good breakfast

i really liked the place, the delicious breakfast and a very friendly staff

the breakfast was very good too

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

is no pool here which is tough in the heat

nice breakfast

the restaurant was closed and there was no room service so the concierge offered to order on uber eats

breakfast was really good

sheila and the spa were very relaxing the hotel staff is also very accommodating.

the breakfast was plentiful with a variety of choices to eat

restaurants and old city centre), big rooms; the staff is really professional and friendly, the pool on the top

adrian, sadam, carolina, barbara, francisca, pedro, are just incredible

wine on the menu is not available and roonwarm - gym spacevis a

doesn't take care of wifi complaints, 1 full day wasted on trip because of no water supply, staff is friendly

the television was not working during my stay, but hey, i had my ipad pro and the free wifi was good enough to

the breakfast could have been better, but overall the hotel was definitely worth the money.

the breakfast was good for my taste

cluded in my rate for prob total the whole stay, and i had a

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

no laundry in the property

only thing that didn't work was the wifi, but it doesn't seem to work anywhere in dr

the bar area is amazing

love the old architecture of the building and the pool in the middle of the property

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from

wifi is excellent.

the breakfast is fine, good quality, however, you can find better breakfast options and value at nearby

i did not get breakfast- nor was it offered to me.

the breakfast was excellent. i give it a 20 out of 10.

the pool was a nice bonus

was of very poor quality and the room lacked even the most basic of kitchen items

it has an excellent location, good breakfast

people at the bar and cuisine went beyond my expectations and everyone at the reception area

pool was very small

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

ours did not have a pool so we didn t quite get what we saw in the photos

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

we parked our car in their private parking area and never had to fight for space

room was very nice but we did not have the view on the pool/garden

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

i had a dress shirt laundered and they do not do their laundry on site

the in-house laundry service was also very quick

the bar and restaurant area is very inviting

staff especially front desk, with maybe the exception of the restaurant bar area

the casino wasn't very

pool was dirty.

stayed for 3 days and picked this hotel because it had a small swimming pool

there was no swimming pool

the breakfast also good

man that does the breakfast very rude man he put is out at 945 by the pool area and turn the lights off in the

new renovated rooms, good price, great location, free hotel parking, nice breakfast

it could give value to provide glasses and cups withing the kitchen corner.

great location close to some good restaurants and entertainment for the kids.

good location and parking

wifi was inconsistent, at best. non-existent at worst.

lobby is good but the guy who works in the kitchen name pablo has many brain problems and he is very bad cooker

our 4th time but this time the room was not to clean my sheets very stained and the kitchen staff was not the

better hours in the pool area

wifi at my first room wasn't good, but i request the staff to change room and than every thing been

have to ask for room service which is what i am not comfortable with the room service,which should be given

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

ac, wifi, hot water, fridge in the room, nice and accommodating staff

wifi worked well

the breakfast was simple but good

the breakfast was good for the value.

the parking was about it

parking

i think there should be more variety at breakfast. very few options.

breakfast was fine and the state was oky

was greeted with kindness front desk staff was excellent room service was excellent room clean everyday iove

continue on foot to the 15th floor), one to come to me in the 7th floor and one to get to the gym and swimming

was no room service menu in the room

offer me to fix the wifi, coz it was impossible to conect my computer, they never did, i had to go out and buy

wifi fails too much

the food is amazing, you find dominican and international options in the breakfast buffet, great coffee, and

great price and location. laundry available for small fee. coffee in morning if you ask.

no breakfast, no coffee, nothing is good

breakfast was included, but didn't trust the chef cause he was also the lobby attendant

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

so there was not electricity for many hours and because of that, one day the breakfast was a bread and

great price and location. laundry available for small fee. coffee in morning if you ask.

no breakfast

no breakfast, no coffee, nothing is good

i liked the strong wifi

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

there was a guide from room service that was extremely rude

excellent location, nice pool, great breakast and wifi.

only thing i had recommend is that they place hand sanitizer station in the morning at the breakfast buffet

even the maids were able to keep me smiling with the little notes and rose petals left in the room

the pool was relaxing

pool is huge

the smaller pools are super dirty and moldy

huge and there is a lot of entertainment if you choose to spend the entire day at the hotel - gym, pool, casino

the kids enjoyed the stay

we had a small issue with room service and they did solve it immediately no complain at all

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

the price and no laundry machines

there was a laundry service but quite expensive for a family

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

late check out they charge you $10 per hour the laundry service is ridiculously expensive

has a gym, which is a huge plus for people like me and a free laundry area

the idea of guests can do their laundry is very good.

laundry room,pool

quiet pool area

laundry room,pool

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

the wifi was on and off

it didn't have a casino

was for kids not goo dirty around pool reduced my stay by half check out one day earlier only view was good

bar was empty in the room the restaurant is a little bit more expensive than what it actually

there was not really wifi reception in the room

the room was so good, has free parking and internet.

free parking, but very limited

location ,parking

clean place, working ac, wifi, comfortable bed and a lot of things close to the hotel

breakfast was good and room clean

the services and the breakfast, and the cafeteria was good

limited parking on site

more parking

the complementary breakfast was quite delicious, a printed menu would have been helpful though

they can do laundry if you ask them so

breakfast were good as well as ladies that were preparing them

the floor wasn t clean, only a showertowel per person, almost nothing to eat for the breakfast

very comfortable bed and pillows slept like a baby ud83dude02 breakfast was a little slow and not much to eat

the breakfast could ve been better

breakfast was great and different alternatives in the buffet.

right from check-in, there were several positive signs: the parking was secure and convenient, the staff at

there is secure, guarded, parking across the road

the gym is spare. more gym equipment like dumbells, mats etc. would be great! no swimming pool

i loved the breakfast

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

very clean. plenty of space. great kitchen corner. laundry on site.

better breakfast choices

like that we had the comfort of the full kitchen, since we were there for a tennis competition

very clean. plenty of space. great kitchen corner. laundry on site.

took a long time to get laundry back had to call several times

laundry that tainted one of my shirts

the gym is too small! the team should try partnering with a local gym like the body shop.

the pool was really nice as well

breakfast can improve

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

mini bar very expensive

restaurant and bar could be better

although they dont have gym you can access very easily to a very very good one

the staff is not very efficient, for the laundry it was

room we went to, had dirty sheets, room service didn't even change the sheets

location , early check in

breakfast and service

room is spacious, clear, bed is comfortable, wifi is speedy, staff is amicable, desayuno is good although not

nothing for kids

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

the staff in the lobby and the bar areas were nice and friendly

also laundry was not delivered into the room - reception insisted it was because of

really confortable, amazing staff a lot of restaurant around parking just perfect

the location was good and did not stay for breakfast.

amazing staff, nice pool, fully equipped gym, great room service.

elevador don't go to parking directly

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

chambermaid not replacing the laundry bag and facial tissue

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

breakfast was good it was missing the shaved salmon which my girlfriend loves the kids need more activities

but the porches restaurant was open throughout the day serving breakfast, lunch and dinner

the pool. the service

the breakfast was very good as well the personnel always very helpful.

staff attention and facilities. breakfast was awesome!

room was very comfortable, breakfast 10/10, and outstanding service

lounge and pool

they need to have an employee at the pool bar all the time to serve all guests when they needs services or when

good breakfast and clean hotel rooms.

the pool and the view were stunning

nice gym

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

the hotel also has excellent security and a beautiful pool area, perfect for relaxing

the gym was decent, but in terrible position, especially for a single woman to access

was easy to find and parking was safe and convenient

people not staying at the hotel ,has excess to the pool ,top of the building .

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

room service was wonderful, the staff was always friendly and helpful

pool bar service in the evening was slow and they don t pay attention to the customers the

spa was so so water pressure in the showers

i called room service to fill it up and they said due to covid restrictions we cannot

rooms a bit dated, bar very expensive

the pool was cold

in the evening at the bar area need some attention

room service was quick and easy, as hubby and i both needed our

fantastic dinner in the roof terrace by the pool. great service.

it s a real home. good ac, stove, fridge, laundry and gym.

i like the room, the view and the breakfast very much

i liked the style - very modern and nice gym

facilities, swimming pool were renovated and good looking rooms

the views are incredible from the pool and the room

there isa separate agreement between the pool/bar/restaurant, ( bar seating) & the hotel

location, friendly and profesional staff, beautiful pool area

was good except for 2 things i had no wifi connection and no hot water which they need immediate attention both

have to try the pool for sure

really like the casino,they take care me very good gave me something to drunk when i was playing