there was a laundry service but quite expensive for a family

they no longer provide basic amenities, like washcloths, face towels, lotion, laundry bags, etc

the price and no laundry machines

rooftop views, complementary hours and breakfast, pool, convenient store, bell services, laundry, room service

late check out they charge you $10 per hour the laundry service is ridiculously expensive

has a gym, which is a huge plus for people like me and a free laundry area

the idea of guests can do their laundry is very good.

laundry room,pool

breakfast was good. staff was really nice. i appreciated the fact that we had a gym

the pool doesn t get much sun so can t really pick up a tan.

took a long time to get laundry back had to call several times

laundry that tainted one of my shirts

the bathroom was never cleaned when they do the room service

are too many elevators you must take to get from the parking garage to the actual property

i really appreciate to get the early check in and late check out, this is the reason i am coming back

there is no parking garage, you can park in front of the hotel

free parking, but very limited

wifi doesnt reach 111. breakfast is basic.

breakfast was a very small spread of bread,banana,coffee and cereal

clean place, working ac, wifi, comfortable bed and a lot of things close to the hotel

breakfast menu was good

staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to

the staff was soooooooooo friendly. very good breakfast.

breakfast was great and different alternatives in the buffet.

there is secure, guarded, parking across the road

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

i used the laundry service, it was ok as a laundry service itself, my only comment is that there should be

i wonder were they all in it, scamming a single mother with 2 kids

i love that guests have access to a beautiful gym across the streets

even to go to the gym (free for hotel guests, very good gym) one street away, they will drive you there

very clean. plenty of space. great kitchen corner. laundry on site.

manager went above and beyond to allow me to use the laundry room although the front desk told me i would have

not offer room service or means for deliveries

very confortable bed, good breakfast and quiet. room

breakfast is not the best but a very nice lady is there to prepare eggs for you

do not have room service (to eat) however you can request something from the inhouse restaurants

the rooftop bar has great view and i appreciate rudi s service and fun conversation - pena colada is a

nothing for kids

the staff in the lobby and the bar areas were nice and friendly

the staff is not very efficient, for the laundry it was

we got to the room there was a soap bar in the shower , then the sink looked like it wasn't clean then the sheets

excellent breakfast and location close to the malls and area i wanted

i liked my room and the services of staff in kitchen n hotel

the location, the facilities, the breakfast so delicious and a lot to choose.

they can do laundry if you ask them so

there are many parking spaces

location, breakfast and staff

breakfast was good

the floor wasn t clean, only a showertowel per person, almost nothing to eat for the breakfast

the wifi sometimes drop

i love this place the people were very nice and breakfast was great

parking

had booked an apartment with kitchen and two separate bedrooms

wifi signal it was bad

very high laundry prices, you have to go to reception to pay for the laundry and then they bring the clothes,

there were no fried fish for room service

wifi was weak in my room, and i couldn't make a call to the us from my room to fix bank issues

the staff at the front desk, bellman, bar and restaurant made my stay even more special

and my partner like the hotel,must important is a kitchen staff by the name mathew is the only guy who speaks

also laundry was not delivered into the room - reception insisted it was because of

they also had parking on site which it's pretty nice

to the hotel for my wife's birthday, the bar was closed for the night

room 208, next to the bar and meeting room. very noisy.

breakfast station in the 1st floor can be really crowded between 7 and 9 am, and musgo of the time

great price and location. laundry available for small fee. coffee in morning if you ask.

the room service is very good

breakfast was the same every day

cheap price. breakfast was decent, it was one scrambled egg baguette

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

great price and location. laundry available for small fee. coffee in morning if you ask.

the breakfast

no bar no vending machines no business centre breakfast is not offered but they bring in from outside

because i needed to get to the bus station that takes me to puerto plata, the place was dirty the wifi wasn

no bar no vending machines no business centre breakfast is not offered but they bring in from outside if you

when we asked for our food to be warmed up in the microwave in the kitchen, we were told that the kitchen had

breakfast was great: fruit, coffee, eggs, toast

no fridge nor shower amenities (except a bar of soap), even it was mentioned in the description of the room

staff. window's glasses need to be cleaned. wifi service not enough.

and facility was very good cleanliness was perfect beautiful pool and everything else was great cafeteria in

man that does the breakfast very rude man he put is out at 945 by the pool area and turn the lights off in the

simple breakfast, can get drinking water at receiptionist, 24h friendy receiptionist

in locating area restaurants and services great air conditioning and access to tv programs had a pool on the

breakfast was simple , not enough variety,

hire more people speak english after that everything is alright and also we didn’t receive any breakfast that

new, clean, service, breakfast, room, value, etc

the pool and the view were stunning

poor is gorgeous, but do not accept people who are not staying at the hotel in the pool

nice gym

delicious food at the restaurant, fast room service and delightful breakfast

staff attention and facilities. breakfast was awesome!

the breakfast is very so good and the

the pool. the service

the breakfast was very good as well the personnel always very helpful.

lounge and pool

staff kindness, a beautiful swimming pool, very good bar service, spacious and beautiful room.

from checking in on the room service, to daily check ins by the housekeeping

comfortable rooms , nice swimmingpool with good snacks , free parking

the pool, the gym

it has everything you need, casino, club, good food, cafe, pool and the friendliest staff that i have ever

the room and the swimming pool.

breakfast was fine and the state was oky

i liked the pool & the location the staff was very nice and accommodating

the parking was about it

the breakfast was really good, i liked!!!

no bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service

friendly staff, clean rooms, great wifi, excellent breakfast.

breakfast menu could change more often

pool and the peruvian/japanese restaurant downstairs were the highlights of this place

pool bar service in the evening was slow and they don t pay attention to the customers the

enjoyed the bar in the evening

overwhelmed with the staff hospitality, from the bell person( elias) to the reception( ivan), room service, the

the free vallet parking. like the suites the royalty club acces and the location.

is a bit complicated at night because of the casino

excellent location, nice pool, great breakast and wifi.

the room was cleaned daily, and they had a laundry service (extra fee), which was very convenient since i didn

the leaking and felt like it was excused of the little pool

it needs a bar or restaurant.

it needs a bar on the roof

great breakfast, great price and location. i have stayed many times and always am satisfied

much i did not like, i wasn t crazy about loosing money in the casino, but great hotel and not one complaint

no map or identification of where the pool and gym were

room service was fast and most of the food was, thought slightly overpriced, anyway good

went for the casino and it was under renovation for months which was mentioned when i contacted the hotel

spacious and comfortable rooms and beds, valet parking on site, good location with the old colonial town in

the wifi wasn t working on my floor

reported that there were ants collecting on the bar table in the room and never received a response

has its own parking which is great

new renovated rooms, good price, great location, free hotel parking, nice breakfast

the rooms were fabulous. tv in every room. lots of storage space, nice showers and kitchen.

fantastic dinner in the roof terrace by the pool. great service.

the location is perfect. the pool is great the room is elegant.

room service was quick and easy, as hubby and i both needed our

room service was a little slow.

gym closed on sundays

it s a real home. good ac, stove, fridge, laundry and gym.

breakfast

was very nice and informative, rooms were clean, hotel had nice addmenties such as bar and restaurant on top

it s a real home. good ac, stove, fridge, laundry and gym.

the pool was very small.

chambermaid not replacing the laundry bag and facial tissue

i ate in the dining room a few times during the week of aug 22 - august 29 and used laundry twice which did

i would say everything was perfect except the chamber maid didnt replace my laundry bag over 4 days and didnt

the kids were not allowed in the fitness while they love to sport

i only had one negative encounter with room service she was annoyed that i only spoke english

wifi is excellent.

comes with simple breakfast and has nice decor

breakfast was in general a good continental breakfast; coffee, ham & cheese sandwiches with fried

i read there was breakfast- i was not offered breakfast. the wifi was poor.

the breakfast was excellent. i give it a 20 out of 10.

pool wasn t appealing. not kids friendly

also, the room service people kept trying to come in various times in the morning hours before checkout

parking lot

seeing that it was a family with young kids

parking was easy and secure

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

we went to a smaller property that was very private with a small dipping pool, cute dining room and patio for

really need to fix the process of parking and arrival by communicating in advance what to expect

the design, the breakfast, the location

gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street

service with a smile and great pool area. one of the best you can stay whilst in santo domingo

casino was a plus and the gym was amazing

locations, the gym and pool.

noise of the club and the pool bar at night is a little too loud.

very profesional staff, great location, amazing pool area, casino and night club

the in-house laundry service was also very quick

i had a dress shirt laundered and they do not do their laundry on site

from a hotel operated taxi service to an included breakfast that was fit for a king, it was hands down the best

location and sea view. convenient free parking

to the west are the casinos

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

how i was told about the bar upstairs during my last day.

it has an excellent location, good breakfast

amazing indoor swimming pool we enjoyed a lot, it so nice to have swimming pool for rest after hot and tiredfull

the hotel bar and pool closes too early

very few utensils in kitchen part

no laundry in the property

did not have laundry in the building, i think it should be a most in every location or hotel especially for us

i loved the small boutique vibe love the details of the flooring and the pool

the place was super comfortable, clean and equipped with air conditioning, wifi, small pool and great rooftop

wifi works well (can be an issue in dr)

cluded in my rate for prob total the whole stay, and i had a

wifi connection

comfortable & very clean room with kitchen area & good hot shower

the only thing they need to change the breakfast menu

there is a lovely inner courtyard and a small pool on the top

the touchpad for room service or please do not disturb button is also defective

the gym is a bit small, could benefit from relocation to a bigger space and some more equipment

parking is not at the hotel and it is not easy to use or confortable

rooftop pool and bar are great

the gym needed a little work

tasty breakfast included :) thank

the breakfast was yummy

the breakfast was very good too

breakfast should have been somewhat better for the price

the wifi was fast, the air conditioning nice, the location was pretty central.

i was sick at the hospital, she even help me with spanish and the medical staff and even did my laundry

the jacuzzi was not very hot/ used as a normal pool, but cannot really complain about that

is no pool here which is tough in the heat

was exceptional, complementary breakfast was fantastic, and the hotel location was perfect, lots of surrounding

breakfast was delicious ud83dude0b

there is a great laundry service 2 streets away - wash wash

more staff to speak english and laundry could be included in package

breakfast is local

perfect location, friendly staff, great breakfast.

also, the courtyard was very noisy with kids and people talking and yelling very early in the morning

close to supermarket, restaurants and laundry mat

expensive laundry service. we chose another local one instead.

breakfast was great

staff was awesome as was breakfast

breakfast was good

gym was nice with a cable machine, walking machine, some weights and bathroom with one shower

excellent breakfast, excellent personal at the lobby

mr. luis at front desk is a great guy very helpful. the breakfast is toooooo good

lack of room amenities, mini bar, night table lamps, no room service

t get into the small gym

room i was in was right next to the laundry machine that runs all day and night and is a bit

a nice bonus was the breakfast that is included in a close by restaurant

the staff n breakfast

wifi in my room (i had the outermost room though probably because of last minute booking)

did not like that you had to leave the facility for breakfast, but i also understand why that is the case

there were dirty soiled laundry and other cleaning equipment left near my room door the whole afternoon, night

the room great!!,the bar in roof is really incredible, beautiful

beatiful terrace and lovely breakfast. great location. clean. friendly staff

vpn was blocked so couldn t connect well on the wifi

lobby is nice and you can sit and it is very cozy to sit and read the newspaper, watch tv and use wifi

ac was extremely noisy, we asked about laundry, they told us they charge 1

amazing location and very fast wifi

on top of that, very loud latin music banging from the bar below the hotel, from 10 am to 10 pm, non-stop, from

wifi didn t work for the first day

i believe that if you stay in a king bedroom with the balcony & breakfast included : the mini bar should be free

they did my laundry and were very attentive

the breakfast - the environment, typical colonial house - really comfortable room - cosy bathroom -

disinfected, social distancing from other guests and staff, manyl open air spacestereaces, patio, pool, gazebo

staff, beautiful colonial structures, a pool, a jacuzzi and comfy beds

the staff was so nice to us and the kids, i will for sure stay there again when i m in santo domingo

the room was clean, i had good cleaning room service

has rooftop relaxing area with seats and a view over the immediate area, it would be nice if a bar were added

the loud noise in front of property saturday night from a small club or bar

gym right across the street and free cookies!

great hotel, staff, clean, value, location, parking, breakfast, ambience, all great.

the room was spacious and beautiful, and the terrace and pool were so nice

and the free comfy parking directly at the hotel

service at pool bar was very slow

gym needs a little love but nothing crazy!

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

only thing i think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very

clean and they make a nice breakfast

breakfast is quite poor, the price for hotel is very high , there are only some tv channels, no

breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

close to the city center yet really quite in the room, comfortable and spacious room, good breakfast, flexibility

sunday morning no towels available at pool since still in laundry i was told

laundry services overpriced.

the parking is free

the booking went wrong so we ended up without space for our two kids

the booking went wrong so we ended up without space for our two kids

good wifi connection, working ac and smart tv

their wifi password is 30 characters long and not even the staff can remember it

wifi connection/speed was very good

daily breakfast but limited selection

the breakfast wasn t breakfast it was more like bread and banana

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up

and there was something different for breakfast every day fantastic