left my laundry bag in the room and called to have them ship it direct to me, but apparently it was never

a big thanks to jonathans, roberto, johan, mario robinson from the pool bar

the beach but new facilities like pool, bar and restaurant make enjoyable your time around.

the golf carts have wifi but service is so poor that we got lost a lot the first day or two-but then we figured

views and rooms are comfortable. minitas beach is charming and very suitable for kids.

everything was amazing it is worth the price!!!! the kids loved it as well

the water park with its slides and lazy river were a child’s dream

clean & spacious rooms - nice beach and pool area - fun animator activities, beach zumba was a hit

kids menu, crowded beach, cleanliness of main buffet especially children high-chairs.

its in a beautiful location but the hot tub as well as the pool for the private guests needs to be refurbished

did not like that the resort allowed vendors in and around the main pool on friday night.

during breakfast you struggle to get coffee and

8 restaurants to visit for breakfast, lunch

pool tables for adults at the core zone are not enough, however, the pool tables

the old hotel coffee room service is outdated

the check in went super smooth, we were spoiled (car was taken to the parking lot by someone from the hotel,

the room service food was not very good

pools and beach are wonderful and there is a private water park

i think family / adults only is very appreciated but to then segregated areas ( beach , pools , restaurants )

my dietary preferences during the booking, during the checkin and once again when going for breakfast

we loved the tremendous sea views and sunsets from our rooms and the pools

there were some inconsistencies as well, for instance, the bars by the pool charge for bottled waters when the

clean area everywhere, friendly member of the staff hotel, great outdoor gym area, delicious food

the gym was very good

the best margaritas are in the bar located in the lobby

there is no laundry service and no vegan options.

wished even one of the pool was open 24 hours as it's an adult only hotel

they have 4 large swimming pools, a jacuzzi, and a diving beach nearby

we didn't have room service and the snack bar kitchen looks absolutley disgusting

open bar and food for the all-inclusive

wifi was good in the garden and in bar area but the signal was low in the room we missed some place

the breakfast menu had extremely limited options with small portions for the price paid

breakfast quiet room facing an empty lot big bed easy access the staff is really nice and makes

breakfast was great, very nice servise and employees of the hotel were very helpful

great pool, pizzeria, clean and big rooms, excellent location and price.

some staff weren t too friend which were the one who cleans and do laundry

absolutely amazing gym and pool on the roof of hotel

breakfast was amazing

loved the breakfast, i think i had the omelette everyday beacuse it was very tasty, the family atmosphere at

not sure i would recommend the buffet breakfast but all of the a la carte options were tasty and a good price

salads and fruits for breakfast: ginormous seafood paellas, pork, beef, fish entrees for lunch and dinner

breakfast and lunch buffet food was good, but dinner buffet was very plain

cocktail bar staff are unique

bad smell on the bathroom, on the breakfast there wasnt any table to seat

pool only

nice clean pools and gardens there were enough sunbeds around the pool, with shade

was also good but dreams appears to exceed everything people and staff , food ,easy access , the spa , the yoga

alberto in the pool area bar good service and always happy

they offered golf cart rides but between waiting for a ride and walking, we just walked it

we took 2 double rooms, in one of them wifi was extremely poor, it was impossible to have work meetings during

the kids club (mini club) is good for young kids like 5-8

no room service

in the room, the safe not working in the room, the phone not working in the room for ordering room service

good food and options for kids

wifi could only be used in the lobby area unless we paid $9 per day per device

private swimming pool golf cart amazing beach (outstanding customer service, bose sound system, wifi) wonderful

new blue grill + bar (best restaurant in dominican republic) private swimming pool golf cart amazing beach

service at breakfast was not always good...very slow at times

service, facilities, food, location kids club was incredible - samantha and maridaria are natural caregivers -

huge and comfortable bathroom, walk-in closets, and nice pool

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

the rooms beautiful views. the service top notch. food great. spa services excellent.

property is spectacular from the rooms and the pool to every detail throughout the hotel

good wifi speed, very good water pressure, hot water right away

we only stayed late at night and left before breakfast to catch a flight

as i was departing very early, with no time for breakfast, i asked for a discount or packing some food - both

wifi was not working when we were there

at breakfast the only waitress is slowly servicing all the tables

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

the kids loved the pool. the food selection was good.

food, room service, pools, water park, the room was perfect i had a swim up suite my kids loved the direct access

the spa was wonderful to do with our children

also, the room service can be a little slow at times when i needed help with something in my room

special mentions to ludwig (manager), francis (pool) and jeffrin waiter in diamond club beach bar and italian

the beach and the gym do look clean at all

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

not informed about free hydrotherapy spa or other diamond club perks

the breakfast is very bad

you have to paid for laundry, the maintenance and cleaning have to be more in my opinion a lot a hair in my bed

laundry service was good and not expensive

several restaurants- although the buffet is superior, except for the steakhouse, a piano bar, gym, tennis courts

more options at the privilege restaurant and the pool s bar was closing at 5:30pm, too early in my opinion ud

off, maximo and ricardo from the main pool bar are amazing

also drinks by the pool could be

there were many ways to relax, including wonderful pools, a nice beach, and an excellent spa experience

pool, activities, restaurants, food.

room service was an issue our final night there

breakfast could be improved

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

highly recommend to use the spa facilities

no jam or marmalade at breakfast. very strange. resort ambient music awful.

prices at the spa are exaggerated. almost no fresh fruit juices.

a pleasant personality i don t like the fact that they try to tell me what to wear, of course kids are there

from the staff to the food to the properties , pools, bar and beach was phenomenal

the location was beautiful and the main pool was awesome

the pool was amazing

breakfast was really good

wifi still to be improved - slow and not always available

the service is amazing, very respectful, the food is delicious, including the 24:7 room service

good entertaining for kids as well

this is ok for kids but for a 5 star hotel, you should add some classy options here, e

the club access bar by the pool was my place to be

service around the pool area was not that good - they focused more on the people on the beach but the flavor of

the quality of room service food was not good at all

1) add a bar on the adults side that replicates the family side

i stayed on the adults only side as well and there were kids playing pool in the sports bar at 1am

the gym had just about everything- we didn t use it much because we were trying to just relax

great buffet for breakfast

were a laundry list of concerns that were given to the hotel

water park was very fun, steak house toro delicious meat, buffet has unlimited food, tasty, kids loved all

water park was very fun, steak house toro delicious meat, buffet has unlimited food, tasty, kids loved all

loved the gym too

food was good with many choices we really liked the eden pool best casino was fun

they did my laundry for

the wifi wasn t as reliable as i would like

kitchen was good, staff was always there to help

i never got in the pool because it doesn t have a running filtration system.

it was a clean and a full kitchen big room

has a specific smell internet connection often breaks and you need to login again and again laundry service: i

wifi kept going in and out, someone was able to steal my verizon information, from my ip address

too many kids

the room and the breakfast were so under par

pool bar close time. the silent pool bar needs to be open.

breakfast and food were super. good selection, very tasty.

pleasantly surprised by the first-rate gym excellent spa facilities wide range of food and drink

the breakfast was incredible, the staff super friendly.

well organized, clean, many things to keep kids busy , food was good a lot of choices

i saw flies in several of the restaurants which made me think about the conditions of the kitchen

also, the pool and breakfast were fantastic

pool was always clean

too many mosquitoes everywhere, pool are us very cute for meditationand chill day by the pool, no bar you have

shower water pressure, weak wifi

this place is a hidden gem. close to everything and yet secluded. the breakfast is great also!!!

the other day we have called 4 times and asked 3 cleaning ladies to pick up the laundry - no response till we

i needed my clothes washed and melania from laundry got my laundry done in less than 4hrs same day

did not have free wifi.

the spa was amazing i enjoyed it

vacation, from excellent service to a variety of restaurants, a night club, a sports room, a casino, an amazing

didn t like the wifi :( it couldn t connect from the room

no room service and staff member i spoke to on the evening was indifferent to my requests on how to

and the other thing is that you have to pay for use the pool

non parking in the place..

the pool and side bar are great

laundry service returned the wrong items

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service available but theres a charge for every item

wifi was on and off throughout the day

i would like more activities for the kids and for the pool to close later.

service for special requests was unreliable - i had to call so so many times for laundry service

didn t get suit pressed in time from laundry and can back slightly dirty

need better selection for 24 hr room

the staff the pool entertainment

main buffet, seafood, japanese and domincan food all delicious, great room service too

park resort like six flags hurricane harbor has exhilarating water rides, slides, lazy rivers ,kids pools and

the activities for the kids and the adults was exceptional

hotel es away from hotel and casino they accommodate me in another hotel because the big hotel with casino they

my kids enjoyed the pools!

water park is great

water park , pools, beachfront people, almost everything

room, beach, water park.

machines at the casino were outdated lounge was always filled with kids so there was no feel of lounge or disco

parking is very inconvenient, as the distance from the lot to the hotel is a 10 mins walk

the resort could have more areas to rinse your feet, and a wider selection for room service.

more activity at the only adult pool

i enjoyed my time with my husband but i hated that our room service never came, our waiters never came back

everything else was very good loved the room service

division of royalton that allows kids in the same location sharing everything except one small pool area

the hideaway pool bar staff were great

the pool closed at 7.

no enough bathrooms, snack bar and personel

the bowling alley the casino the spa the gym and the stores

room service, breakfast

no kids activities and not kids friendly

the place is amazing the pool party, the beach

staff ever, super professional place, great drinks, great pool, great coffee, huge amount of food

the beach, the pool, the hotel

right on the beach with lots of fun activities, great pools, good food and friendly staff

beach and the vip pool were amazing

wifi was very spotty especially in our room

the gym and swimming pool

no swim up bar which every resort in caribbean has

expected to look better so much construction going on, horrible wifi. beach over crowded

employees in the small pool snack bar handling pizza and other stuff with their bare hands

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

called several times could not get laundry service which was offered

the pools can use a little more cleaning and the golf area has a lot of holes

the water park for kids is a plus

main restaurant where it served lunch and breakfast needs improvements

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

there are plenty of options for activities around the pool or the

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

laundry service was late a full day

laundry service ruined some of the clothes

our room was spacious & comfortable & overlooked the pool and ocean

had a 10-day stay at punta cana princess adults only, and overall, we had a fantastic experience

our room the air conditioning wasn't working well we didn't have a phone in the room to call for room service