pool closed

great location. i drive a large tow truck good parking.

parking was difficult. may have just been due to the soccer and softball tournaments in town.

parking was convenient

like the breakfast and coffee was good

is good but the parking lot can get really full at times

swimming pool area was a bit small

very clean. great kitchen. great beds

the staff was very friendly and the breakfast was delicious and the hotel price match!!!

breakfast had great choices

chlorine in pool and hot tub was very strong

the room was awesome and spacious, the pool was clean, the breakfast was great

hot tub was a bit on the warm side and indoor pool was super cold

i'm very impressed big living room, nice kitchen, nice bathroom it was very clean

the continental breakfast was on point. great location.

i like how convenient the parking lot is. i enjoyed the breakfast.

the breakfast was fine. not exceptional but more than adequate.

wifi

great bed...... room temp was perfect.......the breakfast was really delicious and many options

breakfast food was cold

machine and laundry on second floor was out of order

there was a guest laundry room which came in handy

air conditioner wasn't working properly and the pool had too much chlorine in the water, but other than that

of parking even thought i was traveling with a uhaul trailer

parking area was well lit

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

the breakfast could have offered a better selection.

breakfast was good location was awesome so many stores and restaurants nearby!

pool could have been bigger and breakfast could be a bit better but not terrible

the cleanliness and the breakfast was great and had a variety to choose from.

i also had to ask at the desk for a plastic laundry bag

room was comfortable, great beds, free wifi

clean, staff was so friendly, great breakfast and spacious rooms

backside parking pretty dark. a couple more lights would be great.

the kids liked the pool. we liked the spacious room that we had.

a little noisy as my room was next to the stairwell and guest laundry.

hot tub was dirty, filmy. pool area in general was not well maintained.

great amenities, hot breakfast

didnt like that the pool was broken, and the waffle maker died after breakfast on saturday of our stay

their gym was 24 hours it wasn't much but it was something

downside is pool is not open and laundry room doesn t work properly

when calling down for new towels, was told to call back because they were doing laundry and might have some in

the mini laundry mat they have isn't the best. it works but not very good.

the drapes did not close and had a bright parking lot security light shining in all night

room was spacious, clean with full kitchen jacuzzi

i wasn't completely wowed over breakfast

pool was freezing and one of the main reasons i choose the hotel, was for use of the pool

the pool seemed to have just a bit much chlorine. i'd rather have too much than not enough.

breakfast was delicious, and the beds were comfortable to sleep in

breakfast area is well stalked, great food and drink

wish breakfast would have lasted until 11 am

the breakfast wasn't that good but they are in the middle of a remodel

no pool, no restaurant and bar has limited hours and closed early!

the lobby, ice and vending machine room, free breakfast, parking were all above average

breakfast was not included with the price.

the laundry room dryer can be better.

the laundry machine was old and the dryer did not dry the clothes at all

the pool was cold

the pool was always cold.

gym, pool and breakfast were extremely poor

free laundry machine making drying towels easy

loved how accommodating the property was and how they thought of the little things like a laundry basket and

too much noisy from laundry room and outside

it was all very nice. loved the free laundry facilities!

the room was great and the laundry room was convenient

the laundry boy was innocent and kind

next to laundry on 1st floor to load to sleep after 7 am

so the bathroom floor was covered in puddles our whole stay our room was close to the hotel laundry room and

i appreciated the laundry on-site and the fitness facility

i asked for the last time they said because housekeeping hadn't been in and there was so much laundry they wouldn

there is an indoor pool and jacuzzi, gym and laundry services

very friendly; food services great; laundry services available were convenient and easy.

breakfast and dinner

pet fee is kind of expensive as per night

kids loved the indoor/outdoor pool

no laundry on site. housekeeping doesn't check in unless you have checked out.

i wish the indoor pool was on the property. however they send you to a wonderful gym for free!!!

very pet friendly. decent breakfast and coffee. the room met my needs. second time there.

ev charger for vehicle, breakfast was good, parking lot well lit

ev charger for vehicle, breakfast was good, parking lot well lit

pool was nice and a starbucks in the lobby

the bar was wonderful. he rooms were modern and clean. the bed and pillows comfortable.

pool could have been warmer

access to highway, convenient location, shopping close by, lots of parking, accommodating staff

renovated rooms look great. lobby is well kept and the pool and gym come in handy.

asked for some was provided with more bath gel had a wash a sports uniform that night no laundry soap

was clean and the pool and breakfast were nice

i did not need to use them the rooms was fully equipped with kitchenettes

of (fire hazard), no location of where or when breakfast was or what was included, no mention on wifi (i had to

suite was good for those with kids

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the washer for guest laundry was also out of service

the kitchen staff should not attempt to make them

hotel is in between some apartments and another hotel so the parking was a little confusing sometimes

kitchen staff and breakfast was kind of gross

hot breakfast due to covid but they provided a bagged option with muffin and juice

very poor quality toilet paper in the bathroom. breakfast was average.

breakfast waffles not so good

parking was easy, breakfast was decent, overall a good

room was very nice and loved that it had a kitchen.

you can bring your towels to the laundry room on campus and they ll exchange the towels for you

i travel for work so having access to a kitchen is a must

the kitchen was clean and nicely organized

beds were very comfortable. the fireplace was a bonus. breakfast was a step above most hotels.

gym area is totally inadequate

i love that there was laundry machines

24 hours laundry room, small gym

our room was clean and the pool area was well maintained

friendly staff, clean, delicious breakfast

about the hotel probably one of the best hotel experiences we've had in a really long time the pool was nice

convenience of parking and room accessibility.

the indoor pool was cold that s the only thing!

parking was easy and free

not cancel because of something on our end, i could not risk bringing bed bugs home or having my kids getting

pool closed

the kids got very sick from breakfast with diarrhea

no room service. no utensils with the overpriced continental breakfast

allowed early check in

soccer team in hotel kids running up and down till 11pm screaming slamming doors.

time room mixup which i did not know until i was trying to get on the wifi

the pool, the fridge and the laundry facilities.

was dirty and they were clearly short staffed; ran out of food and coffee during breakfast; pool was

sofa was hard as a rock and the pool is way too tiny to be of much use unless you are bringing kids that don't

breakfast was good. location was great. parking was easy.

our kids loved the pool

what i expected, fitness room good

loved the modern rooms, large tvs in room, made to order breakfast, as well as the free drinks at the evening

did not have any pet free rooms

didn't like that the pool closed so early

pool was very small

comfy, the gym is clean and nice, people used the barbacue grill outside and invited us to join, laundry is

they have a laundry area and it is only

building, good indoor pool, extremely comfortable bedding and beds, decent breakfast included, laundry on-site

cost of pet is extreme

breakfast

the kids had an awesome time and i will most definitely be going back

ample parking

very clean room. also a very comfortable bed. the pool was fantastic and also very clean

would have been nice if the bar remained open past 11 pm

cleanliness, location, and pool

the pool was small, but nice

good breakfast.

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

breakfast was very sparse, fruit and yogurt.

swimming pool didn t look appealing to get into

location was perfect and the property was new and it had a laundry room which was perfect since i stayed for 2

bar and fire pits

there were pet hairs all over the floor

no valet parking

don t offer breakfast or room service

the no parking situation

, no on site parking a you must park up in a nearby parking garage and in the garage you have kids racing their

parking

breakfast very good. gym good

breakfast day was was ok

on the seventh floor set off his smoke alarm fire trucks everyone out in the cold standing in the parking lot

thing was great - love the pool and work out area

pet friendly

there are other chains that include wifi access in the price of the room, we'll choose those over hampton going

the pool was warm and clean

just a breakfast bar and tables

i'm afraid that i was really upset to hear that the pool was closed because i have a toddler who lives for a

parking & breakfast great

the breakfast cold and hot bar were nice

pool was nice even though restrictions due to covid-19

would be nice if we got laundry bags.

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

kids running down the hall knocking on doors at 2 am!

was nice especially the older white lady that works in the kitchen she was so nice to my

there was even guest laundry for 1

the laundry room was modern and clean

tight parking

parking wasn t great

the room also had kitchenware (pot, pan, utensils, glasses and wine glasses)

the breakfast was one of the best ive had from any hotel stay ive had.

the pool was real nice it was nicely heated my daughter loved it

hot breakfast was above average when many hotels have resorted to just simple bag breakfasts

the pool was great for my kids

wish they had an active bar on premises

great breakfast selection, room was very modern and spacious with a little living room and desk.

comfortable beds, free breakfast was adequate

not a varity of breakfast items to choose from

breakfast was dry- cereal and bagels only

breakfast could have had better hours for guest.

laundry machines

there wasnt much hot food for the breakfast.

maybe a heated pool after driving all day to wind down

cleanliness, staff, breakfast and location

the internet wifi is a bit spotty

friendly and helpful staff, the pool, the well appointed room

didn t like that there were kids constantly running around in the hallways after curfew and the snacks in the

pool could be a tad hotter.

i drive a kia and was afraid someone would steal my car from parking lot at motel.

also free parking, and a nice free breakfast to start the day

the staff was nice and accommodating and our kids enjoyed the indoor pool.

the breakfast was above average and the staff efficient and

they have a shuttle service that takes you to and from the conference center

we used the shuttle service both days to go places and not have to drive in the traffic

they also provided shuttle service to and from his dr office and surgery center

location to arena district - just a quick drive over free parking was a big perk and a deciding factor in why

a little expensive for location. bar wasn t open. no one at front desk upon arrival

the pool was not warm, but besides that is a great place!!!

parking is super easy and convenient at this location

the gym water tank was empty

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

the bar area was nice as well as the bartender and the seating both inside and out was enjoyable

my friend and her kids on a short business trip

the amenities, especially the gym was another reason we decided to book our stay here

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the

additionally, i would have loved if there was a place to run a small/quick load of laundry

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

only bad thing is the laundry is in the hotel across the road

we would have liked laundry facilities.

no bar open after 10:00pm when we got back from our volleyball tourney.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the room we are in is bedside the laundry area and it is kind of noisy.

they have a bar and breakfast in the hotel which was convenient

also appreciated the free parking

the hotel was situated approximately 5 minutes driving, perfect for a getting ride or driving and parking in a

smells on second floor by laundry

they had our things in a laundry cart

breakfast was fantastic every day i was there

we had room service one day and they only restocked the towels, did not make the beds

breakfast was delicious

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

the breakfast did not start early enough

snacks and drinks at the mini bar in room were a little on the pricey side.

i love having breakfast in the lobby bar- nice selection

we did not eat breakfast.

bar in the hotel could be a little bigger and better service

there is no guest laundry facility, something that all hamptons usually have

no laundry available.

the breakfast was really good and the area was spotless

00 dollar room wanted me to pay for wifi even tho it says free wifi couldn t understand the

breakfast was very nice and the staff were quick to respond

room service was expensive, but very quick and they had a delicious vegan option

the wifi was laggy as well

even the trush not removed, the floor it's not vacuumed we told them its not clean and i have kids however didnt

the pool was nice and the kids enjoyed it

the pool was nice and the kids enjoyed it

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

the room service was convenient, the brisket sandwiches we had delivered to our room were dry and very

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

clean and spacious rooms and very pet friendly

laundry machine doesn t have timer display.

i am not a pet friendly person and no pets were walking without a leash and i really appreciated that due to

where it was located, the television, the facilities such as the washing room, pool and gym

they say their pet friendly but they never tell you that there's a charge for your pet i called twice before

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

no laundry facilities on property

the pool was full of people drinking alcohol so it wasn’t safe for my kids the staff didn’t speak english

wifi is slow

2nd room ok for air conditioner, but noisey kids running back and forth in front of room, until 10pm

it was close to the concert venue so we could walk and not pay for parking

the description boasted of the many restaurants including kids meals and room service

, room service, shower amenities, etc

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

bar was awesome

the bar upstairs had a fabulous view, was intimate and comfortable, great service

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

my kids also really enjoyed how pleasant they was

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra

staff was very helpful room service was amazing.

did not try breakfast or the gym, my friend and i were on a road trip and only stayed one night

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

fantastic view from rooftop bar with great food and cocktails

the fitness center was adequate

was our 55th anniversary and we were upgraded to a beautiful king suite, rose petals on bed, complimentary bottle

kids loved the constellation projector in the room

breakfast was amazing fast service and good food

no blanket in the room, wifi was at time slow

a laundry list: - an early entry was submitted and confirmed from management on three different

breakfast - eggs were rubber like

we were in a suite and living area an kitchen were cool but bedrooms were too

bed was so comfortable breakfast bar was delicious

the service at their bourbon street bar was very slow!

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

i tried to order breakfast room service the next morning and the hotel front desk person was rude and angry

gym was nice.

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

friendly, helpful staff comfortable beds restaurant and bar on site

the hotel took responsibility for our late room service delivery (over an hour), and compensated us for the

we have three kids would have been nice to have known

price and pet friendly

the bed was very comfortable and gym clothes were available for rent!

the room service was served in brown paper bags, with no style or grace ! terrible!

constant smell of pot from the hotel staff laundry facility

a bunch of kids (13) to be exact were running and jumping in the pool and throwing objects in the pool area

pet friendly, safe

parking

so needless to say my two kids had to sleep on the floor thanks to this apps mix up

the laundry service as my clothes came back with a 'damp' smell

the room our kids got was not very clean

location was awesome-there are a few bars/restaurants within 2 blocks that are amazing

i loved the free wifi and

pool was clean

guest on our floor complained of us being too loud but there were kids running up and down the hallway and

additionally, they had a small bar area on site with a few snacks and drinks for purchase along with some warm

i also enjoyed that there was a pool, gym, and bar that were apart of the hotel

clean lobby to hangout, good breakfast, small but clean gym to workout

driveway into parking lot