the pool, gym, and laundry facilities were great

room, nice pool and hot tub, close to a shopping area with multiple restaurant options

not sure you could add more accessible handicapped parking. spaces are tight

parking lot could use a bit of upkeep.

the kids had fun swimming in the pool

was nice staff was extra cool great laundry room great place to relax no complaints

everything was very clean, the hot breakfast was delicious and all the staff were very solicitous and helpful

would have like to have a group rate for the workshop i attended on site. no on site gym

clean, comfortable beds, spacious rooms, excellent location, hot breakfast, friendly staff.

you want to park out front get there early as there's only a couple of reserved spaces, the front parking lot

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

our kids enjoyed the indoor/outdoor pool, and that there were towels available in the pool

the staff was wonderful, very friendly and helpful! great location, nice pool and hot tub.

my husband was able to use the gym and they promptly disinfected the gym when he was done

breakfast was excellent, good coffee and a great selection

the pool

adequate available parking and was able to view our car

breakfast was amazing

parking was convenient, breakfast was excellent, staff was awesome and knowledgeable of the

pet friendly for $29 which i think is excessive, and fyi: they do not accept cats

i also loved being able to do my laundry

pool, free breakfast, beds very comfy

too far away from everything. terrible breakfasts, no room service in four days.

our puppies were also happy because there is a pet walking area

location, cleanliness and the design of the room were all very comfortable. breakfast was great.

quiet breakfast laundry large room

pet-friendly

the jacuzzi and indoor pool were the bomb

the breakfast

my truck got broken into, the shower didn't work and the wifi signal was next to nothinng

loved the work out room and the free laundry

a little loud early in the morning but i doubt all rooms have that problem as we were near the laundry area for

guest laundry

free laundry which is a

free laundry which we have never seen before

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

they could use a few more handicapped parking spots near the front.

also, the pool was green

free parking, free internet, free wifi, free business services, great dining recommendations

pool and fitness center was small, clean but needs painted, etc.

thank you for the laundry room

free laundry

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

clean, kitchen with stove top burners and full size refrigerator with icemaker, and dishwasher

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

it would ve been nice to have towels in pool area

we couldn't eat breakfast in the dining area because there were 50 kids running around

plus, the complimentary breakfast was the best i've had

however, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor

single room with two bedrooms and bathrooms and a kitchenette.

too bad just feel like the trash can in the kitchen area in our room should have been bigger

loved we had a kitchen and ice maker in the room.

construction so we were asked to use the pool in the hotel next door which wasn t heated so the kids didn

laundry ate my quarters

parking lot

were screaming kids allowed to run up and down the halls as frequently and as loudly as they wanted late at

the pool was cold the kids got in but to cold for a heated pool.

kids said the pool was really cold

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

i loved the bar hours and the breakfast was great

the location is perfect with a mexican restaurant located right across the parking lot along with a couple

swimming pool with a separate hot tub

the swimming pool and jacuzzi was also a treat

the nice surprise was the big breakfast

great breakfast very friendly staff they make you feel like you are at home.

trouble with the people next door - very loud - kids beating on joining door - staff called twice with no help

the wifi i paid for went out for a hour. and the room was really smelly.

breakfast wasn't fully opened and pool had to make reservations.

clean and comfortable bed. good breakfast

clean, great breakfast

we arrived on late monday afternoon, my 12 yr old wanted to swim but he could not as the pool had not been

parking wasn't as conveniently located by room.

one of my kids actually found the floor more comfortable

parking definitely needs to be bigger

nice breakfast with great

nice atrium and great breakfast

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

good breakfast

the floors were very dirty. parking lot is very crowded.

you will not go hungry at breakfast, and sheila's french toast was outstanding

breakfast was amazing

the host mark made a fresh and delicious breakfast that was perfectly cooked and ready on time

plenty of parking

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

great location and nice amenities... open laundry room facility with seating while you wait.

our room was in the basement, near laundry etc

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

breakfast was excellent i would stay again

no breakfast included no laundry on property

no free wifi for a room or staff didn't bother to explain how to use it

more movie theater, kids quest or decent resturants

the casino was lots of fun

don’t charge you for two rooms when you have 4 kids like all the other hotels do

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

very little in the way of parking for large trucks, except for street parking.

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady

not a lot of parking

laundry room was very convenient

the guest laundry machines were broke also

pool was okay, kids enjoyed it

the pool was nice and warm, and the hot tub wasn’t too hot for the kids to share

love the pool and jacuzzi nice and clean and very safe place to stay

laundry room only had one washer and one dryer so i had to wait a bit to get started

location / breakfast & cleanliness

breakfast was good but sometimes it took long to get food cause of the amount of people but good

it was clean, the breakfast was very good, good room service.

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

laundry room

kitchen in room

the parking is a little tight

the pool was to cold to stay in for long

they provided everything you need for the kitchen area, i was very impressed

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

free internet,cable, fridge, indoor pool, hot water in showers, pet-friendly and was on first floor for access

pool wasn t heated so it was a little cold but nothing too bad

staff, location, cleanliness, price, free breakfast, comfy bed, pet friendly, heated indoor pool

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

my wife and i were extremely pleased and the room service was spectacular

the shuttle to shopping and food was nice as well

the shuttle to the plaza was very convenient

com that the sofa bed be made up when we arrived, for the kids

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

charged me $50 for my pet in addition to $100 deposit

the breakfast could be better, not a big deal though. $75 pet fee seems excessive

also, they have free breakfast which is great when you have kids and want an easy option first thing in the

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

) there was no: room cleaning; laundry service

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

room service was also beyond amazing for the next morning

the staff was wonderful. we had room service for breakfast and it was fantastic!

no pool or hot-tub

excellent laundry service

pool is beautiful but not relaxing when overrun with kids jumping and screaming.

hotel employee behind the bar is a real pro

the breakfast was outstanding and the lounge area is great

food i got for breakfast room service was actually so sad

clean facilities and a nice gym

family friendly the bar stayed open late

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

liked the indoor parking and on site food and bar areas

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

laundry facilities

the breakfast was very tasty, as well

location and pet friendly, staff was very friendly and helpful

room was clean and liked having kitchen.

when i saw the photosof this hotel and realized it had a full kitchen, complete with a dishwasher and stove,

no self serve coffee bar in the casino.

quiet. easy check in and out on site places to eat convenient parking

very kid friendly but to be expected i guess as it's a casino

parking is kinda far if your hauling luggage the parking garage is further from hotel.

casino, food, nice room, nice and friendly staff.

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

pool a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get

nice, open bar with food

no room service

instead i went home and did laundry, and did not make it back

i love the free breakfast for me and my family ! also a great pool and location

the indoor pool was a bonus

to the appointments we had, we were unable to eat the breakfast

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids

car parking and guest laundry are great!

did not serve breakfast

breakfast looked good, but we did not have time eat

the free shuttle was very helpful for helping us get around to the nearby area.

finally seeing the gates installed for the parking lot was great

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

the pool was closed. the main reason i booked this hotel was to swim in the indoor outdoor pool.

thank you for being such a pet friendly hotel

missed having the disney channel for the kids to watch

also, needs better pet area

the fitness facility had all the equipment a gym-goer could desire

pool closes at 10 extra cost at the restaurant a 20% service charge shouldn t be added to my bill

great gym.

spacious rooms and the pet-friendly $0 pet policy!!

i also loved how pet friendly it is

have a laundry room

00 for a single load laundry soap

dripping in kitchen sink and bathroom sink

the gym looked nice, but we didn t use

the breakfast staff was great! immediate to refill anything that was low or running out.

room was spacious, and having an in-unit laundry was a huge convenience

the staff at the front desk and bar were extremely nice

the breakfast was good

the bar could stay open later though than 10pm

liked having breakfast and a bar at the hotel as well

they even met my request to sprinkle rose petals around the room for our anniversary

the price for a pet to stay was not posted in the online booking

also, no information in the room about amenities available in the hotel room service, etc

very clean room and had a good time at the pool. restaurant has excellent food.

hair & pet fur were in both rooms

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

room and staff were awesome! breakfast great!

tv and wifi internet was very good

self-service laundry room

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

room was great. breakfast was great. staff was helpful.

wish the bar stayed open a little later

wifi did not work throughout the hotel

never could find the gym

spacious, clean, free wifi, and very friendly, helpful, and bright staff

searched for a hotel that was pet friendly

indoor pool is small but good for family with little kids who just want some splash time, not for people who

the pool has also been closed down by the hearth department and not in use

breakfast is bad and no free water and small gym

pool closed

don t inform us that the pool was closed until we had our kids in their swimsuits and went downstairs

the breakfast was delicious and hot

location, room, gym

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

more of a pet walking spot

great location! very nice clean rooms! great breakfast!

great location. awesome bar and great dinner.

the candy in the room, we had to hide it from the kids.

the room was great and i enjoyed spending some of the evening at the bar listening to live music

no room service even tho it s advertised that there is 24 hour food room service

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

cool design, big room, great shower, nice gym.

room and gym were both very nice

good bar scene; good meals; good room layout (i think think that's the right word?).

the bar area with dj was an amazing surprise

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with everyone

bar was not open for service

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with

it was clean, comfortable and had free breakfast

only avaiable was a small bar like order area

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

pool, and fitness center

due to covid the breakfast options were limited but there was still breakfast provided.

twic for morning room service, said they were busy and would call us back

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

over priced room service

short staff and no room service due to quarantine so understandable.

worst problem was 3 kids followed me back to the hotel yelling at me