reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was not very reliable.

the wifi could be stronger.

t all place settings had mugs, complimentary coffee did not have cream/milk/sugar), and the wifi was irregular

wifi was a little iffy in my room, but a minor issue!

the wifi in our room was not great (but we did get a good signal in the library).

the rooms are very comfortable and offer every facility including a fireplace and wonderful bathroom

little adults only boutique hotel with lots of character

well kept property, spacious room, extremely comfortable bed, amazing three course breakfast included, afternoon

breakfast was outstanding every morning and the staff is very friendly

no bags for laundry service were provided

view, the private beach, the atrium for sitting and reading, pool, breakfast, staff, bathtub, neighborhood

gym

the mineral pools were keep at 90f

the cleaning staff didn't clean up the kitchen how i would expect for the price.

and they left bags of dirty laundry right outside my room for 2 days

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

pool, laundry, parking etc

wifi was weak in rooms at the far end of corridor

), extra cost for laundry to do (3$+2$/load washer dryer one load

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24

room was beside the laundry room and we could hear it

room was above the laundry room, neighbours slammed doors throughout the day and night.

our first room was noisy due to laundry services but they moved us quickly and the second room was very nice

laundry facilities have been out of order for quite some time, i don t think they are planning on

laundry room was a bonus. great swimming pool.

walkability, indoor pool, room service and restaurant and staff.

there were so many different options- our kids really enjoyed the waffle maker

great location. good price for room. nice staff. lovely bar and great room. very comfy beds.

the laundry facility

services daily with laundry facilities & very friendly

coin laundry.

coin laundry onsite was a blessing with a 4 month old infant in tow

was nice to have a laundry room

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

great location, friendly and courteous staff, early check in.

great location, friendly staff. having the kitchenette was super useful for us too.

no pool. gym could be a bit larger.

dishes and bags of laundry sit outside of rooms for along time

great pool, gym, and

we travel with a small dog and the extras to make a pet feel welcome were much appreciated

very pet friendly, our dogs had beds and dishes provided

nothing. perhaps more gym equipment.

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

about this beautiful boutique hotel is impeccable; location, food, rooms and amenities, gym, spa and the staff

we had a nice fireplace and a spectacular bathroom

so we had no access to the restaurant or bar in the hotel the night/day of our stay

poor wifi. rooms a bit small. bathroom needs updating.

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

being near the ocean and getting sandy and dirty the laundry piled up fast

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

only one bathroom and no laundry

friendly personeel and the kids loved interacting with them

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

in hotel gym. though gym with complementary gym pass was available close by.

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

we very much appreciated the pass to use the nearby full-sized gym

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

there is also a guest laundry, which came in very handy

the laundry room is convenient and practical

great to have a laundry available

the gym and spacious room laundry room

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

wish there was a pool and that the staff was more friendly

they provided kitchen items and also washing up liquid and a sponge which was useful

no parking, no pool/jakuzi. no kitchen for breakfast

staff lying to my face saying their laundry facilities broke the day before

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few

laundry machine available - used and worked well

laundry room was in the parking garage, very small space

guest laundry worked well and was easily located

hotel had a laundry which when travelling is a real bonus

laundry facilities for guests to use

laundry on site

clean, friendly staff, good breakfast, laundry facilities on site.

location perfect. very nice breakfast. cozy. nice and clean laundry room.

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

needed laundry facilities and the hotel only provided executive laundry

they have a nice pool and steam room, the staff were very friendly and helpful, they have ev chargers for only

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

cooling system cut off every night leaving the room stuffy 2) wifi disconnected every night meaning that i have

there's billiard room, game room, relaxing area, library, pool, hot tub, sauna, gym and laundry

the pool, hot tub, sauna, games room and laundry are all great, nice size and clean

restaurant, laundry facilities, games room, pool and hot tub

the rooms very comfortable, restaurant was good, onsite guest laundry

she had availability of detergent for laundry as well as postage stamp for a birthday card we wanted to send

had to share with laundry carts

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

(part of the room had been used for laundry chute accessible from hallway

they even called the contracted laundry service

best location, friendliest staff, clean, comfy and a great price. and they are pet friendly.

also laundry facilities on nearly every floor, ours was just outside our room very handee

wish i knew in advance there's coin-op laundry on several guest floors

a nice surprise was the laundry facilities, self-serve washer and dryer

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

laundry room is a plus

finally, the laundry room where we could wash our own items was greatly appreciated, and it - like everywhere

breakfast, laundry service, staff

self serve laundry room on site

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

was a bit surprised the complementary wifi didn't seem to work for me in other areas like breakfast area but it

location, staff and amazing breakfast. michael at the front desk was very helpful.

they even hide an easter bunny surprise for our kids

breakfast was lovely, made us try something different to what we normally choose which is good

wifi was sporadic and so was the tv.

it also has a restaurant and on site laundry

only weak point (and very small) is the laundry situation - you have to use a set of two coin-op machines

there is a guest laundry here, which isnt advertised enough

the coin laundry on our floor was

loved the gym and use of laundry

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

room was next to where they threw the laundry down the laundry chute

probably the most pet friendly hotel in bc

free ev charging in the hotel's parking garage

the hallway to our rooms had piles of laundry at many of the doors

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

was hoping there would be a separate laundry room accessible to guests

the gym in the hotel is supreme for a hotel gym and the indoor pool and hot tub was awesome to swim in

pool benefit for families with children

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

there were plenty of amenities (gym, sauna, pool, restaurant, slippers in room, coffee, tea, etc

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

nice , clean , has laundry options

laundry on site

the amenities (gym, hot tub, swimming pool and laundry) always very clean

kitchen was missing tons of items (pan but no spatula, no forks or soup spoons etc), plug not

good bar / restaurant, great craft beers on tap

only complaint i have is that there was no bar fridge to keep drinks and food in

trouble with wifi

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

wifi was weak

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

did laundry

it would have been nicer if laundry opened longer and they provided soap

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

noisy laundry area

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

to purchase laundry tokens with us dollars

it was noisy! high heels and noisy above and laundry room employees beside

staff are great! like the fact that there was laundry room on the premises.

on-site laundry, breakfast and local pub

kitchenette ... laundry room available

laundry facilities did not work properly

laundry on site

i love that our room had a kitchen, there s a laundry room, and sauna

the elevator doesn't work on the second floor and the laundry room was full of clothing on the ground

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

i had all my laundry stolen there are people in and out all day long they keep people s deposit

not having a laundry room to be able to wash clothing,

was only one washer available for use for laundry facilities

modern and clean, it had a full kitchen, the beds were comfortable, the tv was a good size, and laundry facilities

too high bed and laundry next doors with noisy machines and staff

there is a laundry room which is kept very clean

fabulous kitchen and laundry was beneficial

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

laundry place

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

not enough seats for breakfast, may be better if allocated customers into different slots

if there is 2 beds in 2 separate rooms that would be better for a family with kids

there is no whirlpool, but i love the heated pool

complimentary coffee and tea in lobby pool , gym government employee

pool & spa small but very clean & windows let in morning sun

i very much liked the pool, jacuzzi and the gym

should be a no diving rule in the pool because the kids kept getting splashed on which was not fun for

facilities, has a small swimming pool, good size for kids, only

it was nice to have an on-site guest laundry available when one has been travelling for some time

the hotel was bought from the developers and access to facilities such as swimming pool gym and a short pathway

clean, nice facility. pool area was great, but kids not very welcome there

and very cozy room with two large twin beds, microwave oven in small kitchen

if you have a suite with a kitchen, you'll need to stock up elsewhere before you arrive

we had a puppy with us so we loved the fact that it was pet friendly and we could walk her around

kitchen could be better stocked as they have the full kitchen but nothing to cook with, no wine

wifi did not work

we drove an ev and there were 3 tesla chargers and one standard ev charger in their gated parking garage, which

need a few more kitchen tools

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

front desk service and pet friendly

the did up a scavenger hunt for the kids and had a whole story

lovely breakfast laid out in the mornings in absolutely splendid library

we also loved the big spacious parking spaces

free parking was nice

spending an extra night would have given us more time to enjoy the pool and spa facilities

we were able to find a parking spot in their parking lot, checked in early and ate a delicious dinner at the

i emailed hotel to see if we could get early check in

no pet friendly place to eat except for in the room.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

location and laundry facilities.

liked the kitchenette in the room

free wifi, complimentary juice, yoghurt, packaged fruit for each of us

parking, robes, clean rooms, nice kitchenette with all pots and pans, free use of bikes

laundry room on each floor

on checking in the staff member offered us snacks and water as the cafe and bar were closed

no room service at all

liked the gym and shower facilities

would like an ordinary egg choice for room service breakfast

breakfast yet at a marriott

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

breakfast was very good.

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use

the guest laundry facilities were an added bonus

even provided a guest laundry for a decent price

there was a guest laundry too which was a bonus

was great, was able to book last minute, laundry facility was great

music from bar down below may be annoying if you're in rooms, 23, 24, or 25

ac heat was a portable unit and loud the fireplace was low flames but got the room too hot breakfasts were good

friendly staff, great location, harbor views, free parking

- the free parking was minimal & tight

weirdly our tv and fireplace wouldn't turn on. but staff was helpful.