the pool is too small and we could use it because there were too many people every time we approached

tournament close by and lots of kids in hotel breakfast sunday

was parking close to our room, the area was clean and so was the room

the room and not able to checking earlier also when i came back after 9pm not enough handicap parking spaces

everything was good and has great breakfast too

poor breakfast, and also they need quarter machine in the laundry room.

laundry facility couldn't be used as the washing machines or dryers we defective and there was no

the staff was awful in the laundry machines did not work. it needs some serious updating.

someone stole my laundry... bad smell in my first room.

jacuzzi and laundry facility not operating during our stay.

were hanging their laundry on the balconty in the front of the hotel and really talking loudly with no regard

laundry and dryer for $1

at 12am and the noise of the dryer was very annoying i had to go out and close the door of the laundry room

guest laundry was superb

the elevator opened up towards the laundry room, i mentioned to the staff and within the hour, new towels

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

in house laundry facilities were great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

mini golf not really there.

room service very confused

able to use the facilities at the beach resort including the shuttle service breakfast was very

the pool for the kids is spectacular

pool is nice for both adults and kids

shuttle to beach ritz carlton very efficient

laundry machine only takes quarters

it has coin laundry available

bag of laundry by stairs

clean rooms, breakfast available, laundry onsite

plus a coin operated laundry

information about the locations of laundry, fitness center, etc

the staff was very friendly! plenty of parking.

everything else. very clean, ample parking and spacious rooms.

enjoyed the pool and the gym

coffee in room good quality. hot tub and pool.

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

he checked the laundry room and behind the front desk

very clean and comfortable and the pool so warm,my daughter love it!!

not the hotel s fault, but between all the construction materials laying around and the dirty laundry in the

great room staff breakfast laundry pool location

had a guest laundry but was a bit expensive

the pool area was very nice and i liked the laundry facilities that were in the pool area

lots of space to park and a laundry room for guests

laundry facilities need upgraded.

breakfast was pointless as a perk. laundry could be open later.

they have a somewhat kitchen set up but nothing to utilize it

there could have been more variety of breakfast foods.

the only thing is we wish breakfast was kept open later than

) and ev fast charging station, 3 laundry rooms with a washer+dryer each), an attached resturant and bar with

small bathroom, lift but no elevator, ice machine and laundry in different building than room

the laundry was below of our room, so you can fill the movement

apartment very comfortable and clean. good laundry.

liked having laundry facilities on sight

bathroom, laundry, nice kitchen, comfortable king bed

everything except the pool bar service.

this place is not good for kids or family

was not so crazy about having to take a shuttle to the pool/lazy river

the pool bar service.

laundry machines only accept cash

i haven't used the gym or swimming pool but looked nice

beautiful pool and fire pit. the lobby is decorated really festive and very welcomingud83dude42

very clean nice pool great location

parking was scarce. the side entries are not wheelchair accessible.

laundry room is very convenient also

dryer did not work properly in the laundry room

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

excellent wifi and in room tv - with access to own netflix/youtube accounts

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

room size and room staff, pool area, gym & laundry

i liked that there was a guest laundry room.

was one guest laundry all the way to the other end of hotel

the pool is amazing, especially for the kids

were helpful and friendly, breakfast was delicious, convenient to have coin laundry available on site

breakfast was different every day. staff was nice. rooms were excellent.

the pool area is fantastic with plenty of beds and clean towels

i think they need to provide more breakfast options.

breakfast was disappointing compared to other hotels on our trip

free laundry on site and all day coffee

clean room laundry breakfast staff was amazing

also they have a complimentary laundry room with tv

rooms, renovated rooms, high ceilings, well-equipped area, delicious breakfast, free laundry room and modern

the laundry area was a +++++

great hotel with amazing pool :) just a short wall from 5th ave rooms great and

clean room, nice pool and jacuzzi, nice view from the restaurant

comfortable room, very florida. great outdoor bar and restaurant, with good live music.

location, fast wifi, clean floors and bathroom

the bar staff

check in was great! it was clean and comfy, the laundry room was clean and nice.

laundry machines were 2 dollars each, i was thinking it would just be 1

and if you need - laundry room in hotel

quiet location. comfortable beds. helpful staff. laundry machines available.

very nice lounge, breakfast and pool areas. the gym was adequate too

brand new rooms , very clean , gym and the rooftop it s amazing

location, new property, clean, modern, super nice and friendly staff, rooftop pool was nice

new hotel. very clean. great roof top bar and pool. good location.

the gym was fantastic

pool are , gym and the brand new rooms very nice

very nice pool and gym

complimentary shuttle to the beach

room service only for breakfast.

restaurant, pool, gym, beach shuttle fit our needs perfectly

charged me for room service that i didn t use or ask for and the air conditioning wouldn t cool the room

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

details such as free use of bikes and supplies in apartment such as complimentary laundry

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

), laundry in the room was very convenient absolutely nothing negative

easy parking

and staff extremely helpful, offered free laundry service and gift of chocolates as we departed

30 am by noise from the adjoining laundry room

also wish there was a guest laundry onsite

they staff was friendly and they had toys at the pool.

quite a small pool with only a few sunbeds. the bar only sells wines and beers.

the wifi hadn t a good reach within our room and the in-dining menu could be more diverse.

very nice and comfortable room with view to the pool

no coffee available mornings without room service

i was lucky to have an upgrade to the pool level which was great

plus, walking distance from the gulf, although having shuttle service doesn t hurt

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

free pool towels, coin op laundry, staff were very freindly

- guest laundry services were awful

laundry area, not used

no laundry facilities to do my own laundry

property announces that it is pet friendly

felt there could be more afternoon/pool activities for kids, since it is such a kid friendly hotel

the pools are clean and spacious

bar closed pretty early, had many private events that specific areas weren't accessible to us

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

laundry facilities in basement with complimentary washing detergent

free guest laundry

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

the staff at the beach bar are very nice.

3 diff charges for room service

bar overcharged our bill, we charged drinks to room and asked for receipt and bartender stated on

location has everything beach, pool bar and restaurant

hotel and restaurant are together and encircle the beautiful tropic pool area

secure parking nearby and a delicious continental breakfast were included at no extra charge

secure parking nearby and a delicious continental breakfast were included at no extra charge

we have family frequently and we re delighted to stay at the escalante the hot tub and pool were lovely

what a way to start the day - beautiful spa like setting

laundry facility was good when traveling

the guest laundry facilities were very useful

the lack of mosquitos (loved it), the laundry room availability, the breakfast variety, the handicap chair

the laundry room is good and they provide quarters at reception for use in the machines

2 coin laundry machines + 2 dryers, complimentary detergent at reception

we were charged for laundry cleaning which we never used

the little shop for snacks and the bar as well as the water in the room was very reasonably priced

loved the guitar music at breakfast

at least for me that have kids is a plus

restaurant or room service

very big and modern room. nice gym.

breakfast can have a wider offer.

breakfast

was clean, staff was five star, breakfast bar was delicious

restaurants throughout resort though they were quite pricey cold water available by beach and pool

the gym is one of the best i've ever seen

the pool area and the lobby were wonderful.

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too

only thing i would suggest to management is a laundry room where we could wash our clothes

place, the rooms were so clean and the pool area so well kept and clean

the pool was warm and perfect size

bar restaurant has delicious food and drinks

the bar inside has decent food

would love to be able to have breakfast at the tikki bar next time

and pools close at dusk

really friendly, good hotel for kids

whist this is a 4* hotel, they charge 5* prices but there are no snacks with drinks in the bar unless you are

staff, especially josh at the pool

first room we had was on the 2nd floor and we were right beside the laundry facility

value for the money; comfortable beds, wonderful complimentary breakfast, and a good gym and pool

pool and gym

we also enjoyed the bar they have and complimentary breakfast

hotel in bonita springs but fairly new, the receptionist was lovely and they had a lovely bar where you could

great location to golf courses, beach and restaurants.

location was good and free parking

wifi was open

room was immaculate. location perfect. parking excellent.

location, all staff friendly, rooms clean and modern, breakfast great, swimming pool off the breakfast area was

no place to do your own laundry

it was really pretty had a nice hot tub and i did utilize the gym.

tv kids on the old out of date style and did not have sports channels

the food was a bit overpriced for a cheeseburger and kids tenders were $55.

rooms, good pool area and the lake house is a great place for a drink, lunch or causal

no computer room, laundry room costs high

loved the mini kitchen, full refrigerator it had!

00 pet fee

elevator was slow. handicap parking was too close to main columns. hard to back up.

elevator and the pool. pool did not look clean and the elevator is very slow.

modern room with full kitchen.

the breakfast was really good

loved the size of the room, hot breakfast buffet and having our own kitchen

loved the size of the room, hot breakfast buffet and having our own kitchen

clean, pet friendly and new. would stay here again.

breakfast and the pool were excellent

room wasn't cleaned for the entirety of my stay, no room service and they charge upwards of $500 per night

in spite of covid they even managed a hot breakfast and great coffee

very nice location; modern hotel, free parking

pool warm

we initially came in very upset over the fact that the pool we booked the hotel for was closed but the front

the hotel had a great little water park

property activities for kids , customer service, cleanliness and coffee bar

water park and all outdoor spaces

pools

staff was amazing, from check in to needed help with the laundry and checking out

left our laundry bag

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

pool closed, only 1 day room service during our 5 days stay.

the wifi because since it is unsecured, my phone would not connect to any apps.

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

no late check out and unsupervised kids in the hot tub splashing adults

gaming hook up was problematic. kids will be disappointed.

i appreciated the early check in

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

) and there is also a guest self laundry

parking a little hectic.

excellent breakfast and the coffee was excellent too.

was clean, nice big room, nice size shower, good breakfast

big room, spacious bathroom, nice stuff, good breakfast

loved the animal show for the kids and the kareoke

loved staying on the balcony through the beautiful sunset then took dinner there from room service

many guests left towels on chairs by the main pool to hold them, but never returned to use them

raul at the bar beach area kept us laughing and enjoying our time at the beach

the location, the beach and the top bar. the kids love the arcade.

it would be nice to have laundry facilities on site

it would be nice if there were laundry facilities on-site

valet parking and lack of laundry machines

construction and bad customer service and room service

no spa or restaurant by the pool any more. it just doesn't have the same vibe as it once did.

no laundry room no room service no bubbles in hot tub

restaurant/room service closing hours

the hotel is nice and provided activities for the kids during our memorial day weekend stay

was spacios and beds were very comfortable activities for the kids in the pool area were very

indoors, for example, which would be nice for a break from the sun; and what did exist, like the gym, was fine

laundry on site which made it easy to bring home clean clothes

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry facilities came in handy

the laundry room needs a major upgrade

nice property overall and we like the theme. nice gym and beach as well.

allow pets

really great drinks and food at the pool bar appropriately named it s 5 o clock somewhere

also you have to book the spa in advance before arrival to guarantee your choice of treatment at your preferred

could have an additional pool on the other building.

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

our room was very quiet even being near the elevator, laundry room and vending machines

nice kitchenette if you need to cook something

very clean, great location, good breakfast!

fantastic location,great parking

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

very nice breakfast buffet. really liked have a garage below for parking car.

resort fee for parking, complementary breakfast and free wifi none of it is free if you must pay $95

need to have rollaways for family of 5 with kids under 12.

was clean, having a laundry room in the hotel was convenient,

laundry room was broken (staff was accommodating and tried to fix it)

could not do laundry

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were