if i was nit picking the wifi signal could be stronger in 'the stables', but as we don't use the internet much

old style windows are dangerous for kids.

extremely peaceful, pleasant friendly staff, outstanding views, safe parking.

staff were very knowledgeable about the local area and provided advice regarding good locations, parking etc

breakfast was

we may have been over some laundry room or similar as radiator was off whole time and november stay

date pudding was inedible as the sauce had been burnt, 12 pounds for 3 scallops, there was no room service, i

easy safe parking and lovely grounds a real find in the heart of falmouth

it was also a real treat to have the pool and gym to use; the pool was clean and the space had a very relaxed

car parking can be tight, but managed most evenings to get a spot

sometimes an littered with laundry bags, and food deliveries at back

i didn t like the room cleaning and also the facility doesn t have laundry service.

bar and evening bites also excellent

the staff without being too familiar, the atmosphere, the room, the bar, the prices, the ease of parking

parking was busy but at least we were able to find a space quickly.

laundry service. i do not feel it was done by a professional.

no safety box , no laundry bag

laundry services :-) and close to train station.

the room was very small and situated at the rear of the hotel above the laundry room

we were refunded dirty laundry in the fortified

no laundry room

noisy on an inland room with laundry/ kitchen when window open

one and only fault i could find with the hotel was that in the spa there is a snooker table outside of the

24 hr room service seemed a problem (i was told kitchen closed at 8

kids were also in the pool area throwing balls with their family so we didn t have full access to

the room we had was very hot (think it may of been above kitchen or laundry

great food in bar downstairs and very relaxed

room service was amazing and nothing seemed like too much trouble

some of the food options were not as good as they could be in pub and room service

on the day of arrival, there was no space to eat in either the restaurant, or the pub, so we used room service

parking was awkward sometimes but staff was always there to offer help

parking on site

breakfast was lovely and the way it was done to avoid contact worked very well with the separate

room service only bought half the order and did not reappear with the other half

easy to find, friendly staff, warm bar area, breakfast, food, room, views

very appreciated guest laundry room in hotel

dirty laundry in the hallways a lot of the time

a bit short on parking

24 hour room service not working phone just rang out

limited access to restaurant for kids (not allowed at dinner)

wifi for the duration of our 4 day stay - which we appreciate was down to open reach poor service

live music in the bar is a fun added touch as is the secret cinema with fully reclining seats

secret cinema and kids play room

not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff

breakfast on the full cornish or cereal and continental croissants

we had dinner, breakfast and room service and the food and drinks were all top class

excellent breakfast & service from all of the staff.

free parking in either the main council parking (5 min walk), or the limited space car park 1 min away

used the hotels ev chargers, and i have never paid so much as i did here - 1

restaurant was exceptional both for dinner and breakfast

rooms too hot to sleep in, especially the penventon suite situated above the laundry

i say everything because we wanted to do some laundry but there wasn't

some of best staff i've ever seen at any hotel....and so pet friendly.

there was ample parking directly in front of the hotel

the staff we encountered on reception, room service, housekeeping & wait/bar staff could not do enough throughout

laundry service and a team from housekeeping that keep the hotel spotless

laundry service - clothes were laundered but returned un-ironed and creased.

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

delay in laundry turn around time - was in fact greater than promised 24 hour service

i asked for some and was told the laundry hadn t delivered them

great position, dinner and breakfast delicious. staff helpful

competent kitchen

was large and very comfy, and room service included hot chocolate, treats to eat and even a hot water bottle

parking is tight

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

spa facilities were also great, as the pool, sauna, steam room and gym are complimentary we made full use of

there is plenty parking spaces on site, area to play with kids and bar/restaurant also available

we didn’t have tv/internet issues and we have kids

spa was good and kids enjoyed the pool

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

the bedroom look over there laundry.we ask for a quick room but very noisy.

we made use of the swimming pool, sauna and laundry room

this hotel has thought of everything: -there is laundry facilities, -special beach towels to take to the beach

friendly reception staff. laundry facility.

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room

we especially loved and appreciated the free guest laundry, including detergent (one machine, one dryer)

there was a kids club

a receptionist changed our sheets at 2am and promised a full room service the next day but when we returned to

dinner in restaurant was excellent, as was breakfast

free wifi easy to connect

friendly staff; clean bathroom with a powerful shower; good wifi; ideal location; good rate per

from the room (we were expecting a front see view) laundry along the walking area always the beds were two

towel was folded and i would guess the problem was missed by laundry

they also have a laundry service which was fantastic

everything but no one can control the weather breakfast fab

location and the spa was lovely, as we had it to ourselves x

but it was a nice welcome thank you good to find help- yourself laundry

laundry room (4 a wash, 1 tumble

after the first night, some of our laundry disappeared and never resurfaced

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

delicious buffet and choice of freshly cooked hot choices 3 dining venues plus room service options attentive

bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

it's a long walk to the beach and charlestown with small kids

wifi was good

views over the coast were beautiful. bed good size. kids room was perfect. staff very friendly.

close to a golf club which was handy for lunch when we first arrived

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

views, incredible well-heated outdoor pool and lovely spa facilities

friendly and efficient staff, very clean, lovely atmosphere, great food, lovely lounge and bar services

many interruptions from room service and no do not disturb sign

parking was a bit hit and miss but nothing to complain about.