room as an apartment, 2 tvs, very good kitchen & laundry available

kitchen allows one to stay for a few days

we had a one bedroom with couch and kitchen

the bedroom was huge with a kitchen and very clean

such a pet friendly place

they also do not have laundry facilities open on the weekends

good wifi

the kitchen also had problems getting out an item on their 6 item menu

my friend was attending lectures online and the free wifi wasn t quite good enough.

location is awesome. beds really comfortable. love having a fireplace.

no water bottle available in the building when the restaurant is not open and laundry room is out of service

of the dryers in the laundry room wasn't working properly

not clean, poor laundry, homeless issues

there is a guest laundry room, snacks and beverage machines

it was great staff was friendly. it was nice using the laundry machines.

i wish they had a laundry room on site.

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

no laundry on site

bar closed too early and they never advise you

was able to do laundry for only $5 wash and dry

it has onsite laundry which we used while there :) we had

maids helped with laundry

the beddings are clean and smells good. its fresh from laundry which is nice.

pool, no restaurant, no continental breakfast, no laundry service

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

we loved breakfast

and cheese in the evening and an amazing breakfast in the morning plus complimentary parking and wifi make this

beautiful mezzanine where breakfast and happy hour is served

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

also appreciate the laundry machines in suite

with full kitchen and a stacked laundry set

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

excellent value and i didn t have to do laundry to avoid fees.

excellent breakfast variety

love the location, the fact it is pet friendly, has a heated garage for our pets and car (when we eat out) and

room service menu

pool, hot tub , starbucks , gym, bar, restaurant

had trouble with the wifi

rose petals on the bed, a bottle of bubbly etc...

very comfortable beds guest laundry was a life saver!

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

didn t receive a breakfast voucher, but ricky s was there and the food was great!

wifi didn't work most of the time

m assuming our room had a recent pet in the room

breakfast is limited to a few items. the laundry room was in poor condition.

laundry dryers need to be calibrated

very clean and seemingly freshly renovated interior, laundry facilities, good location.

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

liked the location, room with balcony, and laundry room

room had no microwave, and no laundry room in the hotel

the wifi

stayed in a pet-friendly room-- some of the furniture needs replacing

i love the conceriege lounge, nice treat! late check out time was great as well

any way, the room was not for family with kids

the hotel even offers complimentary guest laundry

clean, good value. home away frome home. laundry!

like doing my laundry and using the fitness center at the same time because it's right next to each other

when i went to the laundry room in the basement, i found that there was no detergent

they have a free laundry machine in the basement next to the workout room

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

there was no slippers or disposable bags for our laundry

but i did enjoy hot tubs, gym and steam room and swimming pool the most part

the staff are consistently exceeding expectations especially in the fitness and pool area!

thin walls- able to hear doors shutting from other rooms nearby and down the hall, loudly hear kids and adults

the pool and exercise area was well equipped and comfortable

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

one night kids kept use up to midnight

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

good gym, awesome staff.

were expecting a pool for our kids

the private desk nook was perfect for the kids doing homework and adults in a separate space.

amazing views and super accommodating. we needed and early check in and it was no issue.

the room service delivery was friendly

the bourbon, old-fashioned cocktails in the bar were spectacular

the room service was fabulous

pool was chilly. no hot tub. hotel parking is too expensive so we parked in the parkade nearby.

location, 24 hour gym, pool, tv with netflix and youtube is a plus

bedroom that was available, i told them that i paid for a 2-double as we were travelling with kids

was no room service

not enough furniture no hot water no coffee creamer room service menu was lacking 45 dollars for parking is

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

could do with improving the laundry system.

simple room with a kitchenette

location is good. parking in front of my room.

the gym and pool area is top tier

the staff treated us with respect , from the valet, front desk to the room service.

ordered room service the food was cold for the price definitely should get hot food

was small coffee , maker didn't work, bathroom fan didn't exist, no ice, had to use room service, fridge was

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

the public paid parking fees. no onsite laundry facilities.

i put out the tag for room service on the 2nd of 3 days but did not receive any service

the pool is stunning

early check in and late check out were a necessity for me on this trip and they happily accomodated

helpful, friendly staff. swimming pool was great.

the wifi was atrocious

check in , late check out and that breakfast was included in the rate was awesome

24 hour gym and a huge hot tub

gym and spa facilities. excellent restautant and lounge area.

great rooms. really nice gym.

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

trynna make my hunni move like gonna run him over with his cart of laundry

its sounds like someone is doing laundry or ice machine running for the entire night

wish it had laundry facilities.

the room we had, def had issues with hearing laundry and a broken pop machine

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

room service food quality is poor!

bit misleading when originally booked that there was also a hotel pool inside the building to use because of

various recreational facilities are inside the mall. very convenient! kids had great fun!

the kids had a great time

the gym was good too

our kids loved the pool and slide

the room service are just in the morning and you have to book them, if you miss them so good luck for

they don't give a kids menu in room

kids loved the pool, our room was super comfortable and everything very clean

there is no laundry. needs also renovation

the front desk taking cash money for laundry and stihl charging it to my room

no laundry faciallies.

used it twice but the free weights are missing some, none of the universal gym attachments were there

nice fireplace and sitting area in the ,lobby , close to nice food places

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

the staff were great and friendly, and we were able to go our early check in which was great considering they

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

helpful staff, free laundry, ample parking, perfect location for our needs.

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

long wait for laundry

laundry was free (you just had to

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

to the hotel all in a row, right next to each other, on the north west bottom floor, by the laundry room and

the laundry facilities

laundry and dry cleaner which is important for families

they even had a laundry facility

i also went to the bar to eat

first day of my stay no power and wifi on and off, apparently 2 days of it

lots of free parking

no pool or breakfast but parking was convenient

location was close to where we were going to a medical appt but there is no pool and no breakfast bar etc so

the coin laundry was very handy too

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

love the in suite laundry, lots of room for family of four, close to mall

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

parking. it s very tight

the pool/ sauna area was well maintained, excellent towels were appreciated, and the lounging chairs

the breakfast charges kids so much

no pets allowed.

hard time accessing wifi

the room was excellent and the smoked old fashion at the bar was great.

like about this hotel location and bar it s very specious

no room

very comfy beds, modern room, great bar and friendly staff

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just

only 1 laundry room , 2 washers and 2 dryers which are quite old

the laundry facilities were cheap and siap and dryer sheets were complimentary

on-site laundry is only $1

operated laundry was fair price and the front desk supplied detergent and dryer sheets

good breakfast served

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

the hotel room kitchen had no cutlery or bowls or plates

a room with kitchen, kitchen had nothing; had to call front desk for them to bring a tub of dishes up

the view of a parking lot

wonderful staff, clean, great pool & hot tub (no kids after 10pm and pool was open until 12am), and amazing

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

location, laundry, friendly staff

breakfast is awesome.

room, comfortable beds and good wifi

laundry has a token of $2.50

location, laundry facilities, bed,room, parking all good.

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

pool, breakfast and laundry

laundry facilities available

long wait for laundry housekeeping did not come to clean the room

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

the laundry facilities were a great bonus

every room in the property like fitness centre, laundry room, common washroom need a card to open

also it was nice to be able to do laundry in the hotel

it would be better if there is a shower cap or laundry bag in the rooms

parking, laundry available

bedding smell like fried food not the normal laundry fresh smell i couldn't use the

i decided to use the laundry as advertised which cost $3

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

can hear entire conversations from room above you and next door kids running up n down sounded like they would

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next

was a kitchenet, but it literally had nothing in the cabinets

wonderful location and easy parking

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off

on site question laundry

comfy beds, and such great breakfast, fun water slide the kids could ride on their own

pretty well equipped gym room - and all machines were working

breakfast good, a few more gluten free options would be nice but overall good

the breakfast was great

also liked that it had a laundry facility

breakfast !!!! friendly breakfast staff

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

swimming pool area is awesome water is warm in the big pool, my kids enjoyed the mushroom water falls design

the hours of operation for the pool and gym were exceptional

was fully booked so there was not enough parking

understandably everything seems to be shut down in here because of covid no restaurant no room service and no

the pool is a little bit small

hard to find parking space if you get to hotel late.

gym, spa restaurant room facilities

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

breakfast was terrible. laundry was broken. a lot of questionable clientele.

laundry services

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

cleanliness, laundry room

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

laundry room, good

staff was helpful with figuring out laundry

they even have laundry machines available

the wifi is unstable, shower water is hard to adjust to the right temperature.

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn

i would also highly recommend the guest laundry be cleaned

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

also sounded like we were right beside the laundry room

liked the underground parking option and guest laundry facilities

yout, beds and pillows, delicious breakfast omelette station, organic toiletries), studio kitchen, tv options,

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

the parking lot was very congested. it wasn't easy finding a parking spot.

we arrived at 21:45 - food and bar service were closed at 22:00...

no prior alert to pool and gym being closed for repair.

lots of parking and a good

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

this place staff is so friendly and professional love the pool and hot tub and the beds are so comfy also have

the parking lot was very icey and hard to get around with no sand

lots of parking, friendly staff, had a pool, and there was a restaurant on site

its nice just the parking space no enough space

they have a laundry room for guest use

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

bathroom could really use hooks or towel bars beside the sink grab bar in shower would be great

wonderful hotel for this price. very clean, good rooms, good gym.

dinner from the bar left a lot to be desired.

having laundry facilities were an added bonus

breakfast was phenomenal as always with good coffee

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a

disabled parking was not cleared of snow. pool was down but was not told until arrival.

we had a king room it had a sliding door to separate living/ kitchen area from the bedroom which was really

used laundry facilities which was great for not having to find separate laundromat

the laundry room was a bonus

the gym

swimming pool was not available ud83dude15

and comfortable, my kids had so much fun and didn't want to leave

there is coin laundry onsite

friendly staff, clean rooms and good parking

was a quiet location and they were able to accommodate an early check in and my preference of room

gym equipment are not being maintained well

the breakfast was amazing

were on 2nd floor that overlooked vent from laundry

sofa is very nice, desk is great, love love love the laundry en suite

massive room with king bed, kitchen and laundry facility. it was a suite.

really liked the laundry facilities in suite setup - handy when traveling

lovely staff, great location, loved having kitchen and laundry.

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

pool, gym and laundry facilities are good and convenient

breakfast

little kids running down halls while trying to sleep!

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

i liked the gym and the swimming pool.

pool wasn t open but that s okay cause it s covid!

underground parking for winter and security is a must for the wife and i...terrific

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

flaky wifi connection

i didn t like how the property charged me to use the wifi for $4.95 per night.

the breakfast was good and so was the wifi

parking space was very limited

happy and freindly staff, fabulous breakfast

great breakfast, enjoyed hot tub and gym

park in your parking lot and then go to the pizza restaurant

swimming pool , free breakfast and jacuzzi

loved having the laundry facilities, and no charge at that.

no breakfast

icy parking lot.

were shocked to find out the kids ate free at the restaurant here no matter what meal

the hotel and adjoining restaurant / pub are pet friendly which is very important to us

advertised free laundry,we paid 3

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

i was charged $16 extra to do one load of laundry

laundry room

some guests were hanging their laundry on the fence at the boundary of the motel

the italia restaurant in the casino the manager, shelby, made our entire dining experience unpleasant and

smoke free, good parking

lack of disabled parking.

small pool

i didn t win big at the casino lol.

laundry machines were dirty inside

breakfast was great for that category and better than most i've seen

to major roads and full amenities, employees were polite and welcoming and plenty of well lit parking, we also

whole hotel was excellent the breakfast was delicious and my kids loved the pool

very clean room kids loved the pool

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

great breakfast, guest laundry, clean, and friendly staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

awesome free breakfast, very courteous, cheerful and helpful staff.

was very busy at the hotel during our stay, and parking availability was slim sometimes due to same

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

no on site laundry

had to wait for them yp do ther laundry before theyd return deposit

they should have laundry service or coin laundry, we had to suffer because of this

location felt a little iffy and parking was a little awkward to get to from the road.

laundry machine was broken but repaired promptly, and they recommended a nearby alternative

bonus that it is pet friendly

maybe a little more for breakfast like grapefruit, another type of meat, and options for eggs.

the bps and confetti bakery in the same parking lot are amazing to be near

was hard to get wifi to work with xbox

pool

parking lot was an ice rink

the location was great, the staff were super friendly and the breakfast was also great!

very clean and friendly. lots of options for breakfast

it was nice that the gym had some quality & various equipment

clean ,friendly staff , nice breakfast, and great spa tub in the room

room was very nice - clean - friendly staff - sitting area and kitchen area in the room

gym was small, the stationary bike and the jacuzzi were not working

rooms are a good size and pet friendly

there was no pool and the hot tub was out of order.

nice pool and easy check in

reaching for the remote sounded like there were invisible kids jumping on the bed

booked this room to spend the night with my two little grandkids who wanted to swim

the restaurant wasn t open for dinner and the parking didn t have plug-in s.

location was great. lots of things for the kids to do at millenium place.

the breakfast included also the edmonton journal provided and laundry can be done anytime and anything you need

was very spacious, breakfast options great, amenities such as laundry facilities and fitness room were great

was a nice, quiet hotel that had a great laundry facility for guests

plenty of free parking and close to shops and restaurants

plenty of parking available

approached two separate times in the parking lot by young man asking for money reported it to desk and it was

it was great to still use the gym in a covid safe manner - only booked times so you were alone and it was

comfortable bed at a good level; uncluttered good breakfast friendly staff easily accessible parking lot centrally

breakfast, pool, price, room

no disclosure about pet fees

the pet policy fee went up.

only had one high chair in breakfast area

breakfast was good, lots of options for the different family members.

breakfast could have been better

a suite, it was awesome having 2 bedrooms, the beds were comfy, kitchen was nice size had everything in it we

room, laundry availability, air conditioner, parking.

sink was plugged, mirror was hanging off the wall, dirty laundry in a dresser drawer

the room location because of my pet, they gave us a room on the first floor right across from the laundry

loved the kitchen and bed was very comfortable

pool is great for kids. great hours nice staff very clean high end rooms posh entrance

the location was great, i noticed there was laundry for the guests and the staff were friendly.

of my devices had difficulty connecting to the wifi

clean,convenient location, nice restaurant, hot tub,pool and gym are nice

pool was full when we got there!

good gym

cleanliness, welcoming staff, great included breakfast, kids enjoyed the pool, comfortable beds

was disappointed with the pool for it being new

there was lots of parking available at different times of the day

breakfast is nice too

great breakfast

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

everything! rooms, pool, hottub, montanas, parking, breakfast buffet

the hotel is pet friendly and we met some lovely dogs

they also offer long term parking for a reasonable rate and a free shuttle service to and from the airport

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

laundry, and pool hot tub, and breakfast were all great

laundry is $5

we got the top floor which was great, and we enjoyed the pool, it wasn't overly crowded, had all of the amenities

the pool with waterslide. the breakfast. the price.

wifi was very

also only one hook to hang a towel and a tiny bar that can only hold the small towels

allowed early check in

a staff member kevin was taking room service to a room and shared the elevator

i liked the pool and hot tub and the bartenders

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

on site coined laundry facilities

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

was very clean,continental breakfast included and a shuttle was available to take a person to the airport if