was very spacious, breakfast options great, amenities such as laundry facilities and fitness room were great

the breakfast included also the edmonton journal provided and laundry can be done anytime and anything you need

was a nice, quiet hotel that had a great laundry facility for guests

actually the smoking room and area ud83dude01 and kitchen

it was pet friendly and the front desk staff were very helpful.

we used the hot tub and also the gym facility on site

and pool and breakfast were awesome and staff were super friendly and

nice newer clean hotel with pool and hot tub

beautiful hotel, friendly staff,huge variety for breakfast, pool and gym were great

also, the lack of sufficient parking was extremely annoying

good proximity to millenium place for kids to swim

nice building, quiet friendly staff. ample parking. everything was relatively clean.

it was good that i wasn t very dependent on tv watching or wifi because they both froze up and cut out often

location was great. lots of things for the kids to do at millenium place.

simple, honest breakfast, easy parking

sink was plugged, mirror was hanging off the wall, dirty laundry in a dresser drawer

room, laundry availability, air conditioner, parking.

the room location because of my pet, they gave us a room on the first floor right across from the laundry

side note - we stayed in a regular kitchenette suite last time (as opposed to the soak tub suite) and that was

nice design, cool atmosphere and great restaurant bar next door

very clean and lots of parking

its pet friendly and the pet friendly rooms are super nice

amazing kitchen staff, very friendly and

the non express location so didn t think much about it but it s very bare bones and even the gym had like

could do with a pool, but otherwise hotel was great.

backed to the kitchen and was extremely noisy

breakfast could have been better

the breakfast even though there wasn t a lot that they served but some of it were dry

breakfast variety and quality was great. shower was fantastic.

love that it s pet friendly

the location was great, i noticed there was laundry for the guests and the staff were friendly.

the pool was warm, and the hot tub was hot

no wipes or spray in the gym to clean the machines. no safe. lacked daily garbage removal.

underground parking a bonus when it hailed

the hotel restaurant and bar were quite lacking.

laundry machine was broken but repaired promptly, and they recommended a nearby alternative

excellent delicious hot complimentary breakfast, great location next to costco!

booked this place because of the gym facility and their breakfast

loved that since i was there with my dog to go to the pulse veterinary hospital, they waived the pet fee, which

clealness,friendly staff,breakfast & location

close to major highway, comfortable beds, very clean, affable staff, nice pool & exercise facility, good free

breakfast on paper plates with plastic cutlery. poor outlook onto parking lot and vacant block.

t have the greatest parking lot for large vehicles with trailers, but we were able to park in a vacant field

little family enjoyed our time at the pool, the staff was very friendly and helpful

plenty of parking. clean, close to a few choices to walk to eat.

having laundry facilities were an added bonus

-staff -restaurant -room service -pillows

apparently, the pool was open during covid but no kitchen

hotel with lots of parking was first impression

pub 76 if its slow, say they will close the kitchen early so check to make sure before you

had to wait for them yp do ther laundry before theyd return deposit

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

no on site laundry

they should have laundry service or coin laundry, we had to suffer because of this

had a pool and fitness room but

there is no laundry. needs also renovation

no laundry faciallies.

the front desk taking cash money for laundry and stihl charging it to my room

i loved the coffee bar every morning at the reception. the staff was friendly. good location.

so with tired kids and our stuff one of us had to go back and get it fixed

the property was clean and very quiet. there was also a pretty view from the pool area.

very soundproof, kids running and screaming in hallway, hot tub should be open later for adults only 240 plus

stayed in a hotel that wont give complimentary water- found it very weird, especially with kids when they can

the room service was great, amazing staff, comfortable bed, beautiful room!

wish there were a pool.

no late night room service

nice modern rooms and room service

liked the location and room service

wifi did not connect with laptop

no basic amenities were provided. no water, no wifi.

there was no slippers or disposable bags for our laundry

late opening of pool and gym area, not accessible to the early risers.

for a family with kids, this was not very convenient pushing a stroller around

nice, fancy, clean and very beautiful. spa and sauna was excellent. excellent food!!

hotel has a lovely bar and restaurant with views over the river

it s also pet friendly which is also nice since dogs are people too

the pool was nice and the selection of gym equipment varied and clean

convenience..the fact that it was pet friendly, the location

great rooms great view and friendly staff. the morning breakfast buffet was amazing as always!

really liked that you made arrangements with another hotel for the use of their pool while yours was under

the public paid parking fees. no onsite laundry facilities.

perfect location pool abd hot tub where great

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

the gym is quite limited, could get more dumbells, barbells etc.

was able to get early check in and great location

room had no microwave, and no laundry room in the hotel

the breakfast

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

i requested for late check out and they approved and its complimentary

wish there was gym on site

hotel bar was awful

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had

location. the valet staff are excellent! room service excellent!

the gym and pool area is top tier

felt very personable, loved that they put a a little dessert for my kids birthday

the gym was new and good equipment

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the pizza we ordered from room service was delicious

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

good gym, awesome staff.

it was handy having the laundry room to catch up on laundry

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

laundry dryers need to be calibrated

very clean and seemingly freshly renovated interior, laundry facilities, good location.

breakfast is limited to a few items. the laundry room was in poor condition.

excellent value and i didn t have to do laundry to avoid fees.

laundry detergent used was strong and caused reaction and itching of skin

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

there was a coin laundry, which was convenient

no restaurant or room service

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

fireplace was broken

the breakfast

food excellent, staff amazing, breakfast buffet awesome

laundry machines were dirty inside

kids enjoy the pool

i don't like the fact we had to pay extra for wifi

very friendly staff, great breakfast. lovely pool.

we waited for a bit but had to get going so my kids just had some cereal

our kids loved the pool and slide

at least room service is provided upon request.

if you go to the pool early you ll get there before all of the screaming kids

parking lot was not designed with pick-up trucks in mind

they don't give a kids menu in room

they also do not have laundry facilities open on the weekends

there was a strong smell of gas coming off the fireplace

area for pet to walk or relief.

breakfast was excellent

breakfast is great like the late check out at noon

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

it also had laundry which we used twice

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

when we arrived, all you noticed was the laundry hanging over numerous balconies

not clean, poor laundry, homeless issues

in the laundry room there were two washers and two dryers, but only one each was functional

no water bottle available in the building when the restaurant is not open and laundry room is out of service

of the dryers in the laundry room wasn't working properly

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

i couldn't connect to wifi and there were lights burnt out in my room.

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

no laundry on site

i wish they had a laundry room on site.

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

the bar was closed

helpful staff, free laundry, ample parking, perfect location for our needs.

long wait for laundry

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

the laundry was free and everything was very clean

room as an apartment, 2 tvs, very good kitchen & laundry available

kitchen allows one to stay for a few days

kids found 2 condoms in the room

kitchenette is a real kitchenette, not a microwave and a coffee maker, on the university campus,

we had a one bedroom with couch and kitchen

breakfast/laundry.

across the hall in the laundry the floor had soap powder on the floor

the laundry

very easy parking with ample space for a large vehicle

the breakfast was great

we got a late check out due to power outage

pool and no breakfast offered

also, it's great that the hotel has a gym on site

the food from room serviceg

the carpet was lifting in the rooms and floors didn t seem clean

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

i didn t had the breakfast, but the hot tub was amazing and the view from thr room was also amazing

booked a room for 2 adults and 2 kids

no breakfast

the beddings are clean and smells good. its fresh from laundry which is nice.

maids helped with laundry

it has onsite laundry which we used while there :) we had

the laundry room needs to be open by staff ,

is different colors like old and new curtain was tear swming pool is not working and also laundry

when i arrived, only one of two washing machines in the guest laundry was working, by the time i left they were

time i would ask to be on the opposite end of the hotel closet to breakfast room, facilities, laundry room etc

i also did a load of laundry & the drain/spin cycle didn't work, my clothes were still soaked

real glass glasses in kitchenette

had to use the wifi for a presentation and had extreme difficulty getting on

friendly staff at the desk, room service and food and beverage restaurant and bar.

love the location, the fact it is pet friendly, has a heated garage for our pets and car (when we eat out) and

pool, hot tub , starbucks , gym, bar, restaurant

also outstanding service in all areas: front desk, restaurant and room service

they could do not even something we could put on the floor,they didn t care that i had two kids

like doing my laundry and using the fitness center at the same time because it's right next to each other

the free laundry and the gym

free laundry

when i went to the laundry room in the basement, i found that there was no detergent

clean, good value. home away frome home. laundry!

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

great breakfast options

friendly staff, hot tub, pool and restaurant facilities.

salt water pool and hot tub

parking lot was very icy

bathroom could be cleaner, lighting in parking lot not working

could do with improving the laundry system.

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

music was too loud. i couldn't sleep. packed my belongings and slept in my car in a parking lot.

parking area

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

complimentary laundry was very helpful

price was a little higher than we hoped but was manageable and the food/laundry options helped offset that

staff were exceptionally friendly and obliging and they provided free detergent for use in laundry and replacement

an outdoor pool ;-)

breakfast buffet could be improved upon, eggs and hash browns were sitting too long.

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

they have a laundry room for guest use

no water bottle in a room. mini bar is empty

dinner from the bar left a lot to be desired.

i enjoyed a after work pint bar staff and prices good also

very clean hotel... . great staff, breakfast available at good times. good parking. great value.

breakfast offered a wide choice of items and was very tasty

breakfast was really good, the staff cooked it fresh when we arrived since the hotel was not fully

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

my biggest complaint is the amount you charge people to do theyre own laundry

laundry price per load

i feel paying $8 for a load of laundry is a little excessive.

parking lot was very icy & had not been sanded

very clean great breakfast safe quiet location

good location. breakfast was good.

great breakfast, clean room, comfy, quiet

to top it off the breakfast was delicious

pool is closed the whole day

first one was their pool was down for maintenance and the second one was they didn't have an electric car

the staff was friendly, and the breakfast was good

great location, great staff, comfy beds and pet friendly.

breakfast was great! they offered a variety of foods which was great.

the bar & patio need a makeover

free 'continental' breakfast is an added bonus

loved having the laundry facilities, and no charge at that.

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

super clean, friendly staff and good breakfast.

it smells much too strongly for me so we had to go out and buy shampoo and bar soap

pet fee was a little higher than for other hotels we stayed at but it was still reasonably priced

a very noisy room next to elevators, ice machines, and a laundry drop-off room

they have free laundry

it is neat and tidy with nice breakfast

good breakfast and pool/ gym facilities

lack of parking

i liked the gym and the swimming pool.

there were a lot of teenage kids running around late at night banging on doors, but someone opened their door

little kids running down halls while trying to sleep!

underground heated parking lot.

i liked the gym and the swimming pool.

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

great breakfast, guest laundry, clean, and friendly staff.

exceptional staff. breakfast bar was good too.

turned us away at 10 pm because their page does not inform anywhere only some rooms are pet friendly and that

sofa is very nice, desk is great, love love love the laundry en suite

massive room with king bed, kitchen and laundry facility. it was a suite.

lovely staff, great location, loved having kitchen and laundry.

were on 2nd floor that overlooked vent from laundry

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

the circumstances at this time, i wish the gym was allowed to be open even creating a scheduling for guests

parking ( not enough)

parking space was very limited

clean, friendly, excellent breakfast, pool with slide for children, hot tub for adults

there is coin laundry onsite

the pool was nice, and the breakfast had many options

the housekeeper was upset because we had a pet, the hotel receives pets so we did not

good parking

during the week the breakfast dining area was not cleaned and unsanitary (messy kids)

breakfast, laundry, clean

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

pool, gym and laundry facilities are good and convenient

the pool and laundry facilities were great for our multi-night stay

had minor issues with the wifi at various stages, though it didn't discomfort me too much and my room didn't

i was charged $16 extra to do one load of laundry

advertised free laundry,we paid 3

laundry room

on site laundry was a bonus

some guests were hanging their laundry on the fence at the boundary of the motel

pets can stay here

breakfast in the morning, and lots free parking and felt pretty safe ourselves and our vehicle

free wifi is kind of slow and my husband had difficulties connecting his iphone to the internet

maybe the price could be a little lower midweek and the parking lot is a little tight for larger vehicles

all the rooms we stayed in had a strong odour, similar to the smell of a wet pet/fur.

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

also it was nice to be able to do laundry in the hotel

the laundry, the pool, the room everything was perfect

long wait for laundry housekeeping did not come to clean the room

the laundry facilities were a great bonus

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

great room layout, included breakfast vouchers, friendly staff.

gym - no free weights -very crowded weird if you want to walk the stairs you have to fo threw pool

parking lot was very icy.

coffee was weak at breakfast.

kids liked the pool.

pool

i ordered room service twice and both times and i was greeted with a smile

access to parking lot

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in

the laundry facilities

level was low first answer was no we can't (book all nights on same bill) or we don't have that (laundry service

laundry facilities were not available the dryer was not working when i try to use the laundry room

no laundry facilities

to the hotel all in a row, right next to each other, on the north west bottom floor, by the laundry room and

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

the coin laundry was very handy too

enjoyed having laundry facilities on site

no laundry room

wish it had laundry facilities.

the room we had, def had issues with hearing laundry and a broken pop machine

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

no laundry facilities......

trynna make my hunni move like gonna run him over with his cart of laundry

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

location, laundry, friendly staff

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

parking by the window on the bottom floor

excellent hot breakfast

only 1 laundry room , 2 washers and 2 dryers which are quite old

the laundry facilities were cheap and siap and dryer sheets were complimentary

on-site laundry is only $1

operated laundry was fair price and the front desk supplied detergent and dryer sheets

no pool, no spa, no microwave

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

food,pool

parking spaces very small

appreciated the coffee machine in reception and also the complimentary breakfast

the whole pool area was well equipped as was the gym (one of the best we ve seen as a hotel)

laundry facilities available

pool, breakfast and laundry

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

laundry has a token of $2.50

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee

room service. food

best place for the kids

my daughter loved it and said it felt like a small swimming pool the beds were clean and comfy and everything

valet parking well worth the

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

know the hotel is pet friendly, but they need to do something about owners picking up after their pets

clean, comfy and pet friendly.

more for kitchenette room that didn't have any kitchen utensils

i like the price location beds and the pool. close to west edmonton mall.

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

breakfast variety laundry room

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

had a pool and hot tub as well as laundry services

the place is clean and has laundry room on each floor. close to wem.

on site question laundry

pool was great for 2 small kids

kids running in the hall coming back from the waterslides

kids loved the pool and waterside

usually hotel breakfast is yuck lol but the egg and cheese ready to go omlets were boss and my kids enjoyed

also liked that it had a laundry facility

the cleanliness, the breakfast, , the parking, and the friendly staff

i couldn't see a change room at the pool

my kids had lots of fun

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

breakfast was terrible. laundry was broken. a lot of questionable clientele.

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

was on the first floor and required your room access card to gain entry which was also the laundry room

we had to turn the heat on at night in june (it was raining and cool when we stayed), the laundry facilities

it has nothing to do with the kitchen, but i ve been here for a month and a half and the laundry services

eating at the restaurant downstairs and have a couple drinks, but there were kids running everywhere, some wet

we get there i think it was too early check in and they forgot the to out the table in the proper place and

pool was small but great.

the pool is a little bit small

pool makes my kids had irritated skin and eyes.

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

location, free laundry , rooms well maintained

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage

they even have laundry machines available

laundry room, good

staff was helpful with figuring out laundry

how wonderful it was, indoor parking , gym , pool and breaky was excellent room was

the wifi is unstable, shower water is hard to adjust to the right temperature.

chlorine smell was very powerful when we went to the pool

pool and gym are great

, clean space for the family, staff very nice, and accommodation perfect, location easy access, pool, exercise

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

kids enjoyed the pool

also sounded like we were right beside the laundry room

i would also highly recommend the guest laundry be cleaned

liked the underground parking option and guest laundry facilities

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

they offer you an omelette in the morning because a food bar would not be acceptable during covid and it was

used laundry facilities which was great for not having to find separate laundromat

the laundry room was a bonus

breakfast variety

the gym was a nice size though

very clean. very efficient staff.great breakfast. would stay again.