friendly people, nice pool area and centrally located.

excellent breakfast.

wifi wasn t the best

wifi messed up my work time couldn t access proper internet connection

free parking on

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

great breakfast, guest laundry, clean, and friendly staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

the beds were plush and comfortable and the breakfast area was very tidy and the food was delicious and hot

the elevator to get to our room, nothing about where breakfast would be, where the pool/gym was, wifi- absolutely

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

they have a laundry room for guest use

pet friendly, good staff

s simple but has great room amenities desk/workstation, more extensive kitchen amenities like a kettle

parking lot

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

parking lot was very icy.

the hotel only provided breakfast vouchers for children, not complimentary breakfast for adults

there was ample parking and rickis restaurant

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

long wait for laundry housekeeping did not come to clean the room

also it was nice to be able to do laundry in the hotel

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

every room in the property like fitness centre, laundry room, common washroom need a card to open

the laundry facilities were a great bonus

the pool was spacious and clean, same with fitness center

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

were not that comfortable, also the bar and restaurant were expensive

the room was excellent and the smoked old fashion at the bar was great.

parking, great staff, efficient check in and out, the room was amazing and comfortable and clean,

laundry machines were dirty inside

kids enjoy the pool

hotel was exceptionally clean, gym was nice and the staff were extremely helpful.

did not get room service for 4 days .

kids enjoy the pool

first day of my stay no power and wifi on and off, apparently 2 days of it

we got a late check out due to power outage

beds were comfy, your meal room service was yukky

would rather have been in main building had room service and food was not

hotel accomendated over night parking for us thank you

the laundry was free and everything was very clean

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

laundry was free (you just had to

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

helpful staff, free laundry, ample parking, perfect location for our needs.

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

i couldn't connect to wifi and there were lights burnt out in my room.

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

extremely hot, parking was not very well

often stay here very clean and great location however lately we travel with a pet and no pets allowed

you could hear kids running up and down the hallways

no wifi and roomed smelled bad

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

was on the first floor and required your room access card to gain entry which was also the laundry room

breakfast was terrible. laundry was broken. a lot of questionable clientele.

laundry services

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

location, laundry, friendly staff

was a sketchy person roaming the back parking lots (this can happen anywhere

wifi is too slow they should provide a faster wifi so that everyone can browse

we notice there is no security bar either in shower at nisku coast and stony plain shower/bathtubs

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

also allowed my pet rabbit in as well

know the hotel is pet friendly but they need to do something about owners picking up after their pets

know the hotel is pet friendly, but they need to do something about owners picking up after their pets

no laundry room

enjoyed having laundry facilities on site

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

love the in suite laundry, lots of room for family of four, close to mall

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

location, lots of parking, good breakfast and nice coffee machine in the lobby

nice and clean, good breakfast, gym room is great.

appreciated the coffee machine in reception and also the complimentary breakfast

had free slushies and free coffee at the front entrance was an extra nice touch for adults and kids

operated laundry was fair price and the front desk supplied detergent and dryer sheets

on-site laundry is only $1

the laundry facilities were cheap and siap and dryer sheets were complimentary

only 1 laundry room , 2 washers and 2 dryers which are quite old

lots of parking with powered stalls

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

the laundry machines that were said to be working but ended up leaving me with soaked clothes

location, laundry facilities, bed,room, parking all good.

laundry has a token of $2.50

on site question laundry

decent little pool and gym area

kids running in the hall coming back from the waterslides

pet friendly

parking

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

the laundry facilities

laundry and dry cleaner which is important for families

laundry facilities were not available the dryer was not working when i try to use the laundry room

no laundry facilities

also liked that it had a laundry facility

the suite, the air conditioning, excellent service, price, free wifi, breakfast, would highly recommend

poor parking.

very clean and comfortable. great location. free parking. the breakfast was great.

bed was great, breakfast excellent and a nice pool

hard to find parking space if you get to hotel late.

the pool is a little bit small

the wifi connection is very low

gym, spa restaurant room facilities

good area, lots of parking, clean, nice staff and good value

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

breakfast variety laundry room

bedding smell like fried food not the normal laundry fresh smell i couldn't use the

the place is clean and has laundry room on each floor. close to wem.

parking, laundry available

on site laundry room was a

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage

cleanliness, laundry room

clean, bright, well equipped room. ability to borrow items, coin laundry, swimming pool.

laundry room, good

staff was helpful with figuring out laundry

they even have laundry machines available

clean comfortable beds pool was nice breakfast was very good variety and well stocked and clean.

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn

t log into wifi, no help from front desk; tv channels were pathetic- we travelled with a child- so quite

pool area was small and couldn t use when we wanted to because it was already full

especially the underground parking even though the door opener was inconvenient ( hard to reach from car

the parking lot was very congested. it wasn't easy finding a parking spot.

pool is small

liked the underground parking option and guest laundry facilities

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

i would also highly recommend the guest laundry be cleaned

also sounded like we were right beside the laundry room

pool and gym still closed, besides that 5 stars all around.

no room service menu in the room

but most of all the staff was out of this world and super helpful with whatever i needed or my kids needed

parking lot was not designed with pick-up trucks in mind

if you go to the pool early you’ll get there before all of the screaming kids

very optimal and very dim in the bathroom - the decor in the room is a teeny bit outdated - kids running around

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

wish it had laundry facilities.

its sounds like someone is doing laundry or ice machine running for the entire night

no laundry facilities......

trynna make my hunni move like gonna run him over with his cart of laundry

room service pricey

the wifi did not allow me to use some of the apps on my ipad that i needed for work.

the location is great. staff got us an early check in which was very appreciated.

also it would be nice if they provided the details for the wifi upon checkin

gym was not part of the hotel but a different location in the mall, not convenient at all

it also had laundry which we used twice

also appreciate the laundry machines in suite

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

felt very personable, loved that they put a a little dessert for my kids birthday

wow stunning beautiful view from the pool & hot tub , best staff & best customer service , modern high quality

has great amenities, like underground parking, restaurants and a pool

the staff treated us with respect , from the valet, front desk to the room service.

trying to find the pool was confusing

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

one night kids kept use up to midnight

good gym, awesome staff.

the pizza we ordered from room service was delicious

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the public paid parking fees. no onsite laundry facilities.

restaurant and bar inside the hotel were super

one of the treadmills in the gym was out of service :-(

room service multiple times, no one picked it up

there was no indication that there was ac in the gym so for our work out we were very very warm

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

i really liked having the fireplace in the suite, as it was relaxing and helped warm us up as we were not used

service well appointed rooms modern / boutique decor very good complimentary breakfast - hot, organic, healthy

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

excellent value and i didn t have to do laundry to avoid fees.

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

windows had some ice build up pool and hot tub area appeared be closed but there were no signs indicating that

it was handy having the laundry room to catch up on laundry

laundry dryers need to be calibrated

very clean and seemingly freshly renovated interior, laundry facilities, good location.

liked the location, room with balcony, and laundry room

breakfast is limited to a few items. the laundry room was in poor condition.

the buffet for breakfast (could if ordered) was varied allowing to eat a traditional english breakfast or a

we enjoyed the bedding and linens in room service in lounge was lovely

room service was wonderful and reasonably priced

couldn't get whole of room service at all 25 minute wait in my room to reach front desk

as a pet friendly hotel, it should have a proper place to dump pets waste

room had no microwave, and no laundry room in the hotel

wifi disconnected on the last day, making checking in on my flight home iffy.

clean, cozy rooms. great breakfast, convenient parking, helpful and kind staff

the gym facilities were adequate to get in a good work out

it was for a night away from the kids and the check in process was seamless and the rooms very

good quality and value. the gym was great.

the under ground parking for extra security, the decor, the view, the staff, cookies for the kids

the room space i s bigger the wifi speed fast

the wifi was atrocious

they only one pool, its heated pool, my kids didn't enjoy because they can't soak in for longer time since its

there was no slippers or disposable bags for our laundry

salt pool was lovely. they have a squash court. very clean quiet room

for a family with kids, this was not very convenient pushing a stroller around

the hotel bar is a sophisticated space, and we enjoyed being able to walk out into the gardens with our

the pool was nice and the room service was good

nice modern rooms and room service

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

amazing views and super accommodating. we needed and early check in and it was no issue.

we had breakfast room service

did not like to have to pay for parking, not being able to order room service, very small bathroom, no towel

they should have laundry service or coin laundry, we had to suffer because of this

no on site laundry

had to wait for them yp do ther laundry before theyd return deposit

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

comfy beds, breakfast was great. friendly staff.

room as an apartment, 2 tvs, very good kitchen & laundry available

the quick gym access and amenities

loots of room and kitchen

having a suite with a small kitchen close to our sale at the butterdome was awesome.

we had a one bedroom with couch and kitchen

pool was not what i expected

the parking.

stayed for the casino

the parking was pretty much full, no where close to park.

small pool

they also do not have laundry facilities open on the weekends

valet service. fireplace. coffee. kitchenette.

area for pet to walk or relief.

breakfast is great like the late check out at noon

good wifi

no water bottle available in the building when the restaurant is not open and laundry room is out of service

when we arrived, all you noticed was the laundry hanging over numerous balconies

it was great staff was friendly. it was nice using the laundry machines.

not clean, poor laundry, homeless issues

laundry facilities, but not the most straightforward

no laundry on site

i wish they had a laundry room on site.

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

convient location, great breakfast, friendly staff, clean recently renovated rooms

the front desk taking cash money for laundry and stihl charging it to my room

no laundry faciallies.

there is no laundry. needs also renovation

a hot tub would have been nice to have in the pool area.

no room service

laundry facilities not accessibly available..

the laundry room needs to be open by staff ,

the beddings are clean and smells good. its fresh from laundry which is nice.

pool, no restaurant, no continental breakfast, no laundry service

it has onsite laundry which we used while there :) we had

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

the food was terrible, terrible gym, terrible service,

ricky s full breakfast delicious with amazing service

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

hot tub was under construction or repairs so it was closed, it's also confusing how to get to the pool, no signs

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

had trouble with the wifi

they put extra effort into making sure kids were enjoying their stay which exceeded my expectations for a

room service would have been great

when i went to the laundry room in the basement, i found that there was no detergent

the hotel even offers complimentary guest laundry

notice the sign saying conserve water for the laundry,then i saw the flush bowl that's as big as a fish

they have a free laundry machine in the basement next to the workout room

clean, good value. home away frome home. laundry!

having laundry facilities were an added bonus

breakfast buffet had plenty of selection and was delicious and the coffee was spectacular

the room service were not available

312 needs a new wifi box

the pool was nice and warm and clean

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

location was good, laundry services were ok.

could do with improving the laundry system.

the wifi wasn t very good so couldn t use the internet

high speed wifi

location. comfy bed, laundry @$2.50 per load. staff were friendly.

very friendly, if you had questions there were people to help you, close to all amenities, laundry on site

lack of laundry machines for the guests use.

the staff were wonderful and patient when i had questions whether it was about the available wifi/computer or

complimentary breakfast had both hot and cold selections

business center - out of serviceice machine on 3rd floor - out of servicehalf of laundry machines - out of

small pool but right beside leisure center which made up for it.

without any signage or warning especially since the hotel was the host hotel for a massive gymnastics competition

comfortable rooms, good price, huge hotel, nice pool area, great breakfast, and decent priced for such a nice

wifi was not working at all during our stay which was very frustrating because we don't have data

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

used laundry facilities which was great for not having to find separate laundromat

the laundry room was a bonus

also liked the underground parking

delicous breakfast,my kids loved

at the gym

there is coin laundry onsite

the breakfast was amazing

complenmentry breckfast was nice great for picky kids

suite comfortable bed availability of kitchen utensils availability of parking with block heater plugs breakfast

the room was huge with a kitchen and a large size fridge so that was helpful and we brought food

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

really liked the laundry facilities in suite setup - handy when traveling

were on 2nd floor that overlooked vent from laundry

sofa is very nice, desk is great, love love love the laundry en suite

the pool and laundry facilities were great for our multi-night stay

pool, gym and laundry facilities are good and convenient

breakfast, laundry, clean

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

the gym was a bit small and lacking

little kids running down halls while trying to sleep!

carpet was old and not clean, the gym had a foul smell

the beds ! the super warm pool is lovely

pool was not so kid friendly

not a complaint but would like to see a bar at the pool ud83dude09

a very noisy room next to elevators, ice machines, and a laundry drop-off room

they have free laundry

able to easily access the handicapped parking

the hotel itself is dated, the parking lot was full of frozen ice making it harder to walk, the pet fees are

lack of parking

fabulous pizza in same parking lot and very close to chops steakhouse

the parking.

swimming pool , free breakfast and jacuzzi

the staff is very helpful and friendly, the room are very clean and comfortable, and the breakfast was great

parking was limited

loved having the laundry facilities, and no charge at that.

friendly staff, clean rooms, yummy breakfast.

when i booked on line with our kids ages

was really good, the rooms were clean and modern, bar made good drinks, staff were very nice

the swimming pool was awesome

the laundry for

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

advertised free laundry,we paid 3

some guests were hanging their laundry on the fence at the boundary of the motel

i was charged $16 extra to do one load of laundry

spa, pool

room service took a long time

liked the pool area, a nice way to spend time with a child when waiting for the flight

fancy hotel. runway view is unique...did enjoy that. pool was decent too.

we had dinner at the bar

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

grandsons love staying at this place and they enjoy the waterslide, pool, restaurant and comfortable rooms

good either but better then the rest, no mention of breakfast that was to be included as well as wifi never had

restaurant and bar inside the hotel building

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

laundry is $5

laundry, and pool hot tub, and breakfast were all great

only think i didn't appreciate was that the parking cost of leaving your vehicle there for a couple of days went

there was a free airport shuttle that left and arrived on time, staff who knew we were checking in after midnight

comfy room, gteat size and shuttle to airport and parking for car..

wifi is not good at all

the free shuttle to air port and ease of parking

more shuttle services to malls, casino, etc. breakfast included.

also only one hook to hang a towel and a tiny bar that can only hold the small towels

checked and the service is great, i had to do laundry did two loads of laundry sent two letters in the ladies

great room, laundry facilities, restaurant

welcome quite clean room great beds, newspapers coffee service in room close to airport, shuttle

swimming pool was for the kids too shallow then normal hotel swimming pools.

staff wonderful outstanding room lovely pool

on site coined laundry facilities

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

i was a little concerned about was that after 10:00 pm if i needed to park my car in the back parking lot, it

friendly staff, coin laundry inside hotel

the swimming pool and gym were clean

enough parking with plug ins

towels at the pool could have been stocked better.

great location, if you are trying to catch a plane out off the airport. breakfast was good.