was placed directly next to elevator and guest laundry room

the member of staff who checked us in and helped us with change for the laundry was really helpful and professional

other convenient amenities include a guest laundry and a pool

laundry very soft and clean

pool looked like needed some attention so we didn t go in

the breakfast was very good and i liked that i could do my laundry just down the hall from our room

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

but was able to cut thru parking lots to make it there

we didn t use the pool, but it was inside the hotel

mgr parked a snorkel lift in disable parking ,,, i do what i want and the lot was 1/2 empty

fitness room is very small with minimal, old and nearly broken equipment

they gave me a early check in because we had just got off the road driving

parking does not accommodate all guests and needs repairs

parking was lacking

no instructions for wifi access were provided

height of ceiling, bathroom condition, size of televison, small parking lot

when booking shows it as optional big disappointment my toilet handle was broken never fixed wifi never

indoor pool was fantastic

staff were extremely friendly they have a nice pool and fitness center and a good breakfast as well every

breakfast was great. good options and personnel was great with social distancing

this one: a good motel, nice lobby, good breakfast, self-laundry, not tried the

they put me close to the laundry room.

we are a family of 5 and everything about this place is great, continental breakfast, pool, rooms, location,

it was by a casino and close to beale street. it was easy to find.

to and from my event southland casino -3 left turns and you're in the parking lot

i liked the gym, laundry and spacious room.

its very close to the southland gaming casino. the pool was nice my kids loved the hotel.

very friendly evening staff. very clean and perfect location from memphis and the casino.

nice breakfast, well-lit parking lot

of smoke throughout the hotel none of the gym equipment worked the lift smelt like something had died in

booked there for the laundry, however both dryers were out of action so had to go to a coin operated one a couple

breakfast bar was amazing

great bed, they allow pets

got a decent breakfast & was close to the highway.

desk clerk was friendly, but the 'pet

even with a smoking room, you couldn't smell smoke

simple place to stay on the road, very pet friendly.

did not feel safe in the parking lot at night.

the parking lot seemed a little dirty. there were people partying outside in the lot.

only complaint was the sink was a little sluggish, but we were so delighted with our room and parking that we

none slip pad in shower no wash cloths in bathroom dirty laundry bins in hall not told how to use the room key

laundry bag

not enough parking space for hotel guests .

the design of the entry to the hotel was awkward but the valet parking was excellent.

beautiful, spacious casino. great architecture. spacious modern shower.

the location is convenient and onsite laundry

laundry facilities on site

what they were doing and sadly myself and my spouse were almost starting to argue over the parking for the haul

to nap because i didnt want to make the drive back home after celebrating my birthday at the casino she

it smelled like a casino

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

fitness room was located directly above our room

no laundry facilities

a guest laundry would be nice as

no laundry bags available

no laundry services or a boutique

lovely modern rooms with coffee machine. great location, good gym and pool.

gym, good beds, location

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

the only problem we had was trying to order room service. they did not answer

bad room service hours if your coming back from the game

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

at this price i expected a small kitchen, breakfast pastries in the back lobby and patio to the trolley stop

- i loved the gym facility and the equipment they had

i chose the moxy, because the website states that the moxy has ev charging stations on premises

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in,

the wifi was not very good.

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

top bar never opened

they have a small gym which is a good bonus

staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

laundry facilities

having a laundry room on the same floor

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

street but you can t access them there and the other set ends in their back area of offices and laundry)

free laundry facilities were a bonus

laundry facilities need some attention

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

the wifi was spotty. the elevators were slow.

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

this is my #1 pet peeve

we had desserts for our kids and drinks for us

i was surprised to see full laundry service and room service which you don't always see at hotels these days

they did not have laundry bags

homeless around and no laundry facilities but hotel does offer shuttle to take you to

bed and pillows very comfortable. self serve guest laundry was very handy.

garbage left by elevators, bags of dirty laundry left and it was past 6pm

a guest laundry would be good.

we would have liked a laundry there.

quieter air conditioning. no on site laundry facilities

i did enjoy using the laundry room at the weekend when laundry service was not available

lack of guest laundry

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free,

were not as friendly or as attentive as i would have liked apart from the room service staff who were

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

kids were in the hot tub splashing like a pool and the fire pit didn t work

staff cleanliness laundry to wash clothing

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

no room service

the breakfast was a kids bag lunch horrible

paulette s room service was excellent

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few

the area there is very crowded, so parking can be an issue at times.

great breakfast included! quiet. great location!

have liked the option of coffee in the room since i slept through breakfast and also potential room service that

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

restaurants and room service are great

my kids loved the bubbly tub

bar/restaurant up at the lookout were not very attentive

i especially loved that they had a place for the kids to hang out and play games

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

everything about the hotel from the decor to the bar and the staff even valet was amazing.

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

they may want to figure out a new way of doing laundry or order enough linens to go around

everything was great staff helpful breakfast delicious

the price of drinks at the bar very pricey

pet fee $60 thin walls - can hear all the highway traffic & neighbors expensive parking $22 bed is

gym was great

event if listed in the available features there was no laundry service available

parking was available with great lighting and the breakfast was hot and very delicious

i had an issue logging onto wifi when i got to room

pool said closed due to sharks being seen in it

so much so that my kids even said they would miss him when we left

nothing it was great. we could have used 2 chairs in the laundry room

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

guest laundry out of order

a little more softener in the laundry would be nice as well

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

no laundry service for them to be tied to the wedding venue next door

would be nice to have guest laundry or laundry service available.

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

of the drinks at the bar could of been a bit cheaper other then that it was amazing i wouldn t change

laundry room dirty need attention you go to was but washer and dryer need some attention with

it also has a laundry room facility for hotel guests to use

room was next to the laundry and people were doing laundry late at night

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

the smell of the washing coming from the laundry

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

clothes had been left in the washer in the laundry room

laundry facilities are worthless

up and drop off services by the staff, laundry was available for use, complimentary

on site laundry and ice

good laundry

the breakfast was awesome and good.the lady that checked us in and out was so nice and helpful.

i requested a non-smoking room, and it smelled like somebody has smoking in it in the past or are on the balcony

parking area was gated and secure, no problems

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

wifi was a little weak.

location and 24 hour shuttle service to the airport.

the swimming pool looks nice but i didn't use it because it was still cold

the pool and court yard was beautiful

breakfast could have been better

to go to office to change rooms, new room door handle was so hard to open, couldn't connect to wifi and, the

room was clean love that they had breakfast will be coming back

the breakfast and pool clean room

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

breakfast had much to be desired

breakfast had a good variety of items to choose from

they didn't have a pool.

easy access to parking

were comfortable, breakfast included, no hidden fees, friendly staff, pool, free parking, plenty of

breakfast was terrible

breakfast was delicious

need more handicap parking space

of ball teams there wished they had a larger laundry area

parking lot hard to access from highway

the breakfast was more adequate than any other that i have experienced.

great setup after a long day out and you need to get the kids something to eat back at the hotel

pool is small, and was always over crowded with a lot of rowdy kids.

the pool was closed

this location was great and the breakfast was great......

quality bedding and more pillows would be nice, some of the kitchen supplies seemed to be missing, but we didn

ran out of breakfast food on sunday.

we enjoyed the small kitchenette and total design of the room

everything was great bar just closed early

pool was closed

no complimentary breakfast & wish they had better pillows.

said that i couldn t pay with cash and i stated well to him that the last time i stayed with my kids in july

my kids really enjoyed the indoor pool

a variety for free breakfast: kid and pet friendly

this place doesn't have a free shuttle bus to memphis airport on weekends ud83eudd14 only monday to friday

surprisingly, parking was ample and well lit

kids loved the breakfast in general

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

pool was not maintained the chlorine levels were too high strong smell of weed laundry

no complaints. just wish it had indoor pool but it s nothing major lol

the breakfast was awesome and the whole hotel including the rooms were nice comfortable and clean

the pics on line showed a pool, but it has been filled in

parking

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

there was no parking

was told prior to my visit that the pet deposit would be $50

only thing that i can't say was 'excellent' was the parking

pool was not well maintained and there were no towels in the room we stayed in

and i also liked that i was able to use the laundry facilities to dry

it was all good. easy access, good parking

patient with my kids making noise

great breakfast options

to the fact we arrived late at night and left early (3am) in the morning the outside parking area was a little

their laundry room was down!

service is key and your bar tenders that work the bar( one had braids and the other one had on a wet and wavy

there are too few handicap parking.

and the free shuttle to memphis airport was great

really enjoyed scottie the kitchen manager and his staff of workers tatiana, sheri they made us feel like we

breakfast was a bit scarce not too many options but still good

breakfast was very good all 5 days we were there

we went to our room and started to get out three young kids, who were exhausted, ready for bed

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

parking lot was very iced over. salt at entry way, but not parking lot . slipped

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

staff needs to communicate more. i was double charged for my pet stay

breakfast was good, room was super!!

hallways were way too cold, the noise from the people walking on the floor above us, the pet that was allowed

their gym area 100%

the facility itself is very well kept, you can do laundry for free which was nice, free daily coffee and the

small kitchen so you could cook during an extended stays

rooms are spacious and equipped with full freezer/fridge and mini kitchen

the indoor pool, the room size, and the mini kitchen were perfect

would've love a heated swimming pool.

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

to use the laundry, the machines worked fine but it was not clean on the floor at all

did not work tv did not work in living room smell of gas in kitchen area, at different times

couldn't use the pool main i book there.

young kids standing outside and walking the hall look like they be looking for trouble or something and