of ball teams there wished they had a larger laundry area

pool and hot tub were clean and great to use after five hours in the

to charge an extra pet fee

parking, wifi speed, easy to interstate, proximity to restaurants and stores, and comfort and cleanliness of

i liked the location, cleaness, friendly staff, good supper, and breakfast, & parking.

much parking, side security light out, tv in room didn't work

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

breakfast was great continental with a bit of hot meal the location was very good close to shopping

the parking can be tight, but we had no problems with finding a space.

pool not open

t know where to start-kitchenette, comfortable bed, huge walk-in shower, clean, free showtime & crackle movies

quality bedding and more pillows would be nice, some of the kitchen supplies seemed to be missing, but we didn

they have real breakfast such as waffles, eggs, bacon, ham and much more

room was nice and clean, friendly staff and they have a breakfast bag on the go

the parking and security

pool was not maintained the chlorine levels were too high strong smell of weed laundry

no complaints. just wish it had indoor pool but it s nothing major lol

the pool was closed and the elevator is very slow. minor things.

pool wasn t clean and not ready to use

breakfast had several choices.

location. having a kitchen.

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals

a variety for free breakfast: kid and pet friendly

the breakfast was good

property is pet friendly

the pull out bed was a little small for the kids

pool

the bar closing so early

didn t have any clean towels when i went to get some. didn t have enough parking.

staff members were extremely nice and professional, they had a nice bar set up and the shower was definitely

their laundry room was down!

we needed transportation sooner than the shuttle offered and they gave us 2 recommendations

key card issues were another frustration ours wouldn t work for the pool or gym, and even after getting

after i sat down and ordered because when i was already told it was free with stay no room

plenty of parking and great facilities and staff..

we were in town all weekend for a travel ball tournament so we need access to the laundry facilities to wash

door to outside parking lot by pool did not lock by elevators

was told prior to my visit that the pet deposit would be $50

the beds are soooo comfortable.. the breakfast was great!!!

liked everything about the place. the lady that done the breakfast was super sweet!

and i also liked that i was able to use the laundry facilities to dry

excellent location - close parking

free parking

room was nice, we had a pull out sofa bed for the kids and plenty of bedding, pillows, etc

location n cleanliness didn?t try breakfast

i also didn t like the fact that they said they had laundry, but you had to pay three dollars to wash and

heated pool for the kids. the staff was super friendly. 15 minutes from airport.

pool was very cloudy - couldn t see more than a couple inches into water

and breakfast

clean, friendly staff, the beds were so comfortable, and a really good complimentary breakfast

only tub wasn t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

convenient location, parking availability

breakfast and location

appreciate the outdoor pool being pen at 8am

the telephone in my room did not work at all when i tried to call and get wifi access

the facility itself is very well kept, you can do laundry for free which was nice, free daily coffee and the

rooms are spacious and equipped with full freezer/fridge and mini kitchen

room was amazing if you were staying for multiple nights its a great place the comforts of a mini kitchen was

the kitchen appliances could have used some maintenance.

kitchenette was nice

to use the laundry, the machines worked fine but it was not clean on the floor at all

my daughter was doing laundry and said she seen a housekeeper dump mop water in the pool

couldn't use the pool main i book there.

pool had too much chlorine

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other

there were laundry facilities

we asked for a bag for laundry and they had nothing available

i love that it has a bar and restaurant and nice patio and very good waiters/

thought the breakfast was complimentary, but we usually stay at the fairfield and theirs is complimentary

pool is tiny

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

being woken up at 4 that morning with all the banging and slamming doors on the other side of the kitchen wall

breakfast had a good variety of items to choose from

they allow early check in. important for a night shift worker

was out of order parking area by the swimming pool had broken glass

very comfortable clean room. also pet friendly so we love that

room was in front of the pool so it was a little loud during the evening

room was clean love that they had breakfast will be coming back

parking was good

trash in the parking lot

i didn t get to stay for breakfast, i had to leave early the next morning ..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

would be nice to have guest laundry or laundry service available.

no laundry service for them to be tied to the wedding venue next door

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

pool not opened

everything, staff went above and beyond and helped us with laundry as washer was out of order.

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

wear masks please if you offer laundry self serve, then have soap and quarters available.

a little more softener in the laundry would be nice as well

nothing it was great. we could have used 2 chairs in the laundry room

the dirty laundry room with no seats.

didn't like that we could t do our laundry

laundry room dirty need attention you go to was but washer and dryer need some attention with

room was next to the laundry and people were doing laundry late at night

it also has a laundry room facility for hotel guests to use

on site laundry and ice

good laundry

the front desk to the people taking care of breakfast

gated parking

thought it had indoor pool but ot didnt an it rained whole time we was here

that it has a laundry room for guests to use.

fact that my husband left his dirty laundry in one of the drawers and we never got a call it even though they

up and drop off services by the staff, laundry was available for use, complimentary

laundry facilities are worthless

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

great shuttle service

the swimming pool looks nice but i didn't use it because it was still cold

pool was nice and well-maintained

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

i love the full kitchen in the room

it had a kitchen

pet fee was little high $

arriving the parking felt unsafe - the area was not well lit and people on the corner standing around

staff especially the ladies at breakfast, justin carlos michael, mr

breakfast was adequate

also the breakfast selection was very slim and not the greatest

the pool sign said it closed at 11:00 but made us get out at 10:00

breakfast could be better. the waffles was horrible and not done

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

love the indoor pool it was very comfortable beds very clean and the staff was very nice

didn t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

pool was perfect size for my kids

couldn't get my fire stick to work with the wifi internet connection it just was working or wouldn't allow me

especially maya in the breakfast area

also i dont think they should allow trucks and trailers to take up 4 parking spots when the parking is limited

and breakfast was enjoyable

the juice was like colored water as well as the maple syrup at the free breakfast.

room nd pool breakfast nd the staff

it was a standart breakfast but egg/omlete was smelly

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

to airport and they were pet friendly

no breakfast option

pool not open

no laundry, no housekeepers

parking was good

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

location, convenient to freeway and attractions. excellent breakfast.

beds and free breakfast in the morning

laundry on 3 rd floor

the breakfast was good

breakfast and location were great

parking was adequate

pool

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

was all brick and pretty quiet, even though they had a bar with some nightlife

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

event if listed in the available features there was no laundry service available

like that breakfast bar was open

wifi was down our entire stay.

beyond to make us feel comfortable and made sure we had everything we needed with our 2 little kids (age 1 and

recommended as a place with young kids

there should be a place for guests to stay with pets

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

modern. service was excellent -restaurant staff, front desk, room service.

bad room service hours if your coming back from the game

bar was closed and there was no room service

laundry facilities

had my teenager purchase laundry soap which was listed for sale at 12

there were laundry facilities on site

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

guest laundry very affordable and helpful

no laundry facilities

a guest laundry would be nice as

no laundry bags available

no laundry services or a boutique

loved everything they had to offer from room service at the pool side to room service for simply ice

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

staff cleanliness laundry to wash clothing

less variety in the bar for cold beers.

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

re-using towels saves the environment from needless laundry

no laundry area no refrigerator in room.

the location was great! walking distance to beale street! we got early check in that was great!

the pool was so beautiful and we spent a lot of time there

no guest laundry

small room, no available pen and paper or dirty laundry bag and i needed both

times there was dirty laundry in the halls

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful

lack of room service changing towels etc

they did not have laundry bags

i was surprised to see full laundry service and room service which you don't always see at hotels these days

bed and pillows very comfortable. self serve guest laundry was very handy.

garbage left by elevators, bags of dirty laundry left and it was past 6pm

homeless around and no laundry facilities but hotel does offer shuttle to take you to

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

full kitchen, excellent location to the river and stuff todo.

location, staff is friendly and helpful, room was clean and nice, good breakfast area

spacious rooms with fully equiped kitchen

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

was great however when i first arrived i was upset to find that people were in the parking lot smoking marijuana

we stayed there for 5 nughts and did not receive room service until our 4th night despite requesting it from

i didn t like the fact that the pool was closed

i especially loved that they had a place for the kids to hang out and play games

everything about the hotel from the decor to the bar and the staff even valet was amazing.

the gym didn t have a lot of equipment but it was decent and clean

the gym smell everywhere

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

free laundry facilities were a bonus

laundry facilities need some attention

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

breakfast. eggs were dry.

the visitors and their kids broke the waffle maker. certain people don't respect anything

enjoyed the pinball and bar in the lobby

i love that they have a gym, a computer room for children and the ironing room is very convenient

that works at the front desk and bar was very nice and helpful

one of the two elevators was out of order. the gym equipment was a bit dirty.

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

quieter air conditioning. no on site laundry facilities

i did enjoy using the laundry room at the weekend when laundry service was not available

a guest laundry would be good.

we would have liked a laundry there.

lack of guest laundry

don't have laundry

is the $73 pet fee legitimate? are you guys really doing business ? that was not even mentioned.

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

very standard, comfy, & pet friendly. nice breakfast & super friendly staff!

the breakfast was good