ice machine on our floor was broken and the parking lot was in need of a clean up.

and the back parking lot is very small

motorcycle noise in parking lot and highway noise all night long

fitness room is very small with minimal, old and nearly broken equipment

no breakfast did not know we had a pet from booking.com dirty

friendly staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

location, that my grown kids were down the hall, and breakfast

lots of light from the parking lot came in the window during the night

good location, good parking l

pool wasn t open

the member of staff who checked us in and helped us with change for the laundry was really helpful and professional

other convenient amenities include a guest laundry and a pool

was placed directly next to elevator and guest laundry room

laundry very soft and clean

i didn't partake this time, but the hotel is close to a pretty nice casino, which will be fun if i get the

the breakfast was very good and i liked that i could do my laundry just down the hall from our room

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

mgr parked a snorkel lift in disable parking ,,, i do what i want and the lot was 1/2 empty

it took a little while for the water to warm up and the wifi kept dropping off

had a pool but no whirlpool

none slip pad in shower no wash cloths in bathroom dirty laundry bins in hall not told how to use the room key

laundry bag

not enough parking space for hotel guests .

clean hotel and casino. well lit.

they can work on the fitness room more.

this one: a good motel, nice lobby, good breakfast, self-laundry, not tried the

they put me close to the laundry room.

pool was shut down but it was an outdoor one & it was unseasonable cold weather

the staff where very friendly and helped us if we had any concerns also the pool was in such great condition

location right across from casino

wifi was slow, no breakfast provided, no one came to clean the rooms while i was there or bought

no problem good area to walk your pets just drive a little fast in such small parking lot.

free wifi

room was smelly a bit, maybe it used to be a smoking room, pricey for a motel

the parking lot seemed a little dirty. there were people partying outside in the lot.

booked there for the laundry, however both dryers were out of action so had to go to a coin operated one a couple

breakfast bar was amazing

pool was nice

lackluster breakfast

breakfast was lacking

i liked the gym, laundry and spacious room.

hotel offers a shuttle to biele street and over to the casino and dog track

there was a nice gym and pool area, plus a pay snack bar

from the shuttle driver that was willing to go above and beyond to the front desk giving me advice on where

wifi was very slow and tv remote and ux was nearly impossible

the location is convenient and onsite laundry

laundry facilities on site

what they were doing and sadly myself and my spouse were almost starting to argue over the parking for the haul

to nap because i didnt want to make the drive back home after celebrating my birthday at the casino she

it smelled like a casino

slept through breakfast, but the menu looked fabulous

wifi. was very poor.

like plenty of free parking available

took lyft all over -city parking is bad

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very

us in room next to laundry

our room 226, shared a wall with the industrial laundry center

i also liked the fireplace

t enough for kids to do and the price was totally different a lot more once i arrived because i booked through

everything; clean, convenience of shuttle bus into downtown. facilities within the hotel.

a guest laundry would be good.

we would have liked a laundry there.

lack of guest laundry

i did enjoy using the laundry room at the weekend when laundry service was not available

quieter air conditioning. no on site laundry facilities

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in,

high fee for pet.

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

one of the two elevators was out of order. the gym equipment was a bit dirty.

laundry facilities need some attention

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

daughter was at the pool got sexually (verbally) harassed by boys passing by the property that was next to an

size of the room, insulation, noisy ac wifi didn t work day 1

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

no laundry facilities

a guest laundry would be nice as

no laundry services or a boutique

no laundry bags available

there was a pool a bar and a restaurant

they may want to figure out a new way of doing laundry or order enough linens to go around

the other nights the kitchen was closed early

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

had to pay for wifi and no free breakfast

staff is rude and lies about their pet policy

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom

breakfast was very good

the friendly, staff, breakfast and great location

they did not have laundry bags

homeless around and no laundry facilities but hotel does offer shuttle to take you to

garbage left by elevators, bags of dirty laundry left and it was past 6pm

bed and pillows very comfortable. self serve guest laundry was very handy.

i was surprised to see full laundry service and room service which you don't always see at hotels these days

everything about the hotel from the decor to the bar and the staff even valet was amazing.

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

the gym smell everywhere

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

i especially loved that they had a place for the kids to hang out and play games

there was no bag for laundry in our room, and we could not get one after lots of trying!

the laundry room soap vending machine was empty and the front desk didn t have any

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

fantastic bar and restaurant

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

no laundry area no refrigerator in room.

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

re-using towels saves the environment from needless laundry

the staff was nice and gave my kids rubber duckies

the lobby bar is a wonderful place from which to enjoy the famous and fun duck walk experience

times there was dirty laundry in the halls

no guest laundry

small room, no available pen and paper or dirty laundry bag and i needed both

and most people when they go to dinner or order room service they have leftovers but because theys no way to

gym was a good size for a hotel and the breakfast was good

guest laundry very affordable and helpful

kept up, messy, the way to the stairs was back through all their offices and laundry room

street but you can t access them there and the other set ends in their back area of offices and laundry)

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

laundry facilities

gym, good beds, location

comfortable beds, just around the corner from beale street. good gym.

lobby bar had excellent live music

asked for an early check in and were told it wouldn t be an issue

could still get food from bar and tons of restaurants close by

also liked having laundry facility

staff cleanliness laundry to wash clothing

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

there is a bar on the main lobby floor which i heard amazing things about and our room was amazing

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

event if listed in the available features there was no laundry service available

parking was available with great lighting and the breakfast was hot and very delicious

i had an issue logging onto wifi when i got to room

pool said closed due to sharks being seen in it

so much so that my kids even said they would miss him when we left

nothing it was great. we could have used 2 chairs in the laundry room

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

guest laundry out of order

a little more softener in the laundry would be nice as well

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

pool was working and

the staff was invading privacy and room service supervisor had a terrible attitude

no indoor pool

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

my laundry was stolen (1of 2); pair of gray sweat pants)

up and drop off services by the staff, laundry was available for use, complimentary

they said they were in the laundry

clothes had been left in the washer in the laundry room

didn't like that we could t do our laundry

have to bring your laundry down in order to get new towels

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

laundry room dirty need attention you go to was but washer and dryer need some attention with

on site laundry and ice

good laundry

great breakfast, great staff.

fenced in parking and price

maybe a few more parking places.

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

no laundry service for them to be tied to the wedding venue next door

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

would be nice to have guest laundry or laundry service available.

friendly staff, room service available plus bar and restaurant

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

no laundry detergent available at front desk. 3rd day towel service but default.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

something (sheets laundry?) caused a rash.

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

parking

majority of parking is on the side of the building away from the entrance.

room service for desert took over an hour plus they charged tip without notification

breakfast was wonderful

the breakfast was great. it's a great location close to shopping and eating places.

needed better parking.

the desk agent about this at midnite, and was told that they had no policy about guests leaving a pet (especially

great customer service, price breakfast cleanness

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

could have some eggs and bacon for breakfast

breakfast

neither the gym nor the pool were open when i went there

breakfast had a good variety of items to choose from

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

yes i didn?t like a hotel guest with a pet and he let him go potty in the lobby.

said it had a pool but when we checked in it had a tarp over it so i was very upset about that cause it should

no breakfast option

no laundry, no housekeepers

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

parking is a little frustrating

the continental breakfast was great

not enough parking

don't have laundry

thing is the property was packed and the parking was limited

parking a little sparse.

we arrived very late with kids front desk was very accommodating!

the pet fee was not refundable

the laundry facilities were broken, no breakfast because it was under construction and the hotel

not have breakfast

was no breakfast available and the gym and pool were closed all because of covid

was no breakfast available and the gym and pool were closed all because of covid

no continental breakfast, doors broke and property cluttered

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

carpet had been tracked with muddy boots at both entrances and up the stairs from parking lot when we arrived

the hotel looks to be extremely unsafe with people lurking in the parking lot, the entire hotel reeks of

it was very clean and quiet the customer service was excellent breakfast was good

the homeless people hanging around outside and the empty parking lot was the clue