the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

no laundry facilities

had to do laundry, but they didn't have soap and change for the machines

good breakfast. working ice machines! nice laundry services.

heated pool, bit small but keeps kids busy for a bit

there is a little indoor pool with towels provided and there is also a gym with a couple of treadmills and a

pool was too small

lightning in parking lot was very good

i like the location, and the indoor pool area , and laundry unit

no change available for the laundry

pool was small but great and the towels available at the pool was a bonus

the breakfast was well run and we were the only people in the pool when we used it

breakfast was great. the lady over that area does an excellent job and is very pleasant.

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

breakfast and staff

the kitchen in the room had everything you could want

could be a much better breakfast

nice staff, very clean, large rooms, excellent breakfast, very nice pool

kitchen was amazing, beds were comfy, love the shower

pet fee seemed a little high otherwise a good value.

just needs one bigger pan in the kitchen. that is all.

bed, nice & hot shower, very clean, and well stocked/thought out kitchen which made it easy to cook

the kitchen was well equip and beds are comfy

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

breakfast was nice and a late check out is really nice

excellent breakfast.

was very clean, breakfast was good

but if they had the opportunity to add a laundry room

prompt shuttle service too airport

shuttle from airport stayed late since my flight was delayed 2 hours

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

would like a cable machine in the gym

was excellent-- both breakfast & dinner

breakfast was included and and very good

sign at breakfast says

finally the breakfast was great and staff very nice but the service was okay

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site laundry was not available

we had room service every day

breakfast staff were not friendly & didn t speak english in front of us

pool is closed due to broken part

ability to order and pick up food in house, room was clean and bed was comfortable, early morning shuttle to

it had a restaurant and bar as well as an outdoor area where you could have a drink and relax

nice breakfast (not free) and dinner options

the food at breakfast was great

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

no laundry service.

a pet fee of $75 per day was charged for our dog who was excellent

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

was stuck across from laundry room and ice maker

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

have to go off-site to do laundry

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

my children enjoyed the pool and free wifi

the heated pool and free breakfast

were having repairs made to the parking lot so parking was a challenge during my stay

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

pool is open til 10pm, and laundry room was clean

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

no laundry service

breakfast, no laundry facilities, price is overrated.

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

the beds were very comfortable, and the parking lot was well lit

we loved the lobby bar area

handy to have laundry room

laundry facilities

my room, parking & front desk were all 3 within 100 of each other

beautiful pool and great location off of highway

especially liked the fact that they were able to accommodate our request for an early check in

laundry hanging in the top floor front window. characters loitering on property.

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

breakfast

did no have breakfast.

we didn't say anything because, as pet owners, we know it can be difficult to keep pets quiet in a new environment

the breakfast is not included in your stay

beds were comfortable. breakfast was the best i d ever had!

always like this hotel because of the breakfast, pool and spa

plenty of parking

near the hotel and the walls must be paper thin as we heard every conversation in the lobby and parking lot,

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

staff at front desk and the cleaning staff would just park the laundry baskets in walkway and see you coming

everything was great, just wish they had onsite laundry

no laundry we needed wash clothes nearest laundry was 4 miles

wanted to know if there was a laundry nearby

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

exceptional stay. great location and great gym

hot breakfast is good and convenient

the breakfast and the fact that the hotel was quiet. gym was great too

you need cash for the laundry and snack machines so take quarters with you

i was able to use the guest laundry and wash a few things

close to biltmore and biltmore village. also like the laundry facilities.

needed to use the laundry facilities

good guest laundry.

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

pool closed too early.

pool was quite cold but kids did't care

less than 1 day before arrival that indoor pool was closed

no pool or workout facitilies were ready

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

no laundry

wifi

the boys loved the pool and hot tub

did not get a chance to try their spa but it was cozy and the people were so nice

food was gourmet from breakfast, to in-room service, to elegant dinners

a good selection of food and drinks - while we were there we saw a lot of families with little kids

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

the was a laundry and it was clean

pet fee was reasonable and the included breakfast was absolutely delicious

(other than the baseball team of kids that were rampant thru the

hotel is new and sparkling clean, great location with easy parking

were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with

gym and pool

food selection at restaurant, my kids are so picky

the parking was sometimes packed & difficult to find a space at or for this hotel

nice location for touring biltmore. a couple of restaurants within walking distance. nice gym.

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

attention to detail at breakfast

kitchen was nice

had pool and hot tub

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

the breakfast was delicious

the gym and laundry facilities always kept clean

indoor pool, grills, workout room

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

need a bicycle in gym better lights in dressing are for make up applicatio

value, size of suite, cleanliness, breakfast

i did do a load of laundry, $5 plus soap

glad to have the gym

the front desk was taking care of a customer, the bar tender came over and checked us in, that s service beyond

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

the indoor pool.... the water temperature was ok but the air was to cold

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

shocked to learn there was no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

parking is free and ample

only one elevator and it broke down briefly. not many laundry washers and ice machines

reception staff, swimming pool, spacious room, laundry facility

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

clean room, easy access to city and freeways. on-site laundry.

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

safety, cleanliness, comfortable rooms, and a nice breakfast!

clean, comfortable, nice breakfast

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

had guest laundry and hair dryer in room for drying out gear

we also made use of the self service laundry whilst we were there which was a great help

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

breakfast was good also

the breakfast was cold when we came down at 9am.

pulling out of the parking lot & looking to the left there is a tree blocking your sight

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

wifi did not work the entire time. being worked on

small parking lot

the indoor pool and spa was very clean too

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

hotel room, laundry room, parking

parking on site an laundry very useful

kids screaming all day at the pool.

the bar and patio area were also great

location and it was pet friendly

breakfast may not be fitting for kids, so to speak. $30.00 daily for breakfast rate.

there is no room service offerings but great access to amazing restaurants.

bed was extremely comfortable view was nice bar was pretty

the live music in the bar on thursday and friday was wonderful

i could never locate any ice machine, which requires call room service for everything at all hours

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

had an excellent dinner at the hotel restaurant. lots of handicapped parking available.