didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room was next to the laundry room

room service was efficient and we received a great service at dinner in the ryder grill by our

a little run down. gym was small and spacing not enough. crowded at gym.

the staff/ pro shop the guy that worked there was great nothing was a problem golf courses were great too so

also pet rate is really reasonable compared to other places

the constant shooting sounds are extremely frustrating awful signal around the area - wifi was intermittent

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits

the bar was cosy, and the lush green gardens and pools surrounded the hotel

this was a business stay, wifi was very important

had room service - ordered a bacon burger and a glass of white wine - over 26!!

rooms look recently renovated very clean staff very obliging early check in was no problem

the room was lovely, comfortable and we had a lovely restful sleep and decent breakfast.

the breakfast was very nice, loved the waitress service

laundry bundles left in the corridor

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry bags were outside the bar and restaurant for the while time we were there

the hotel was really pet friendly and we all had a fab time

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

a comfortable bed bathroom maybe needed a little tlc but was adequate, good atmosphere in the bar and excellent

maybe needed a little tlc but was adequate, good atmosphere in the bar and excellent food, ideal parking

wifi needs upgrading

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

there is plenty of parking on site and the rooms are spacious and very clean

free and ample parking

in the room was limited as were the milk pots etc there was a chip in a mug and the hotel offers room service

bathroom great, breakfast great, and wifi strong

we travelled with a small dog and booked a pet-friendly room

facilities, nice tidy clean rooms, spa and pool was a great addition to our stay, friendly

great food fantastic staff great activities eg tennis court, pool, gym and spa

the room was amazing they put flower petals on the bed with a heart and a 25 to celebrate our wedding anniversary

a issue but only a couple of sun loungers at pool side lots of chairs but if you planned to stay there for the

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

the spa was so nice and the massage service

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

expensive drinks very expensive car parking even with the discount only one ev charger for a large

staff were really friendly & good with kids.

maybe a floor for families as some screaming kids work us up at 3am and 5am

clean, comfortable, free fast wifi, good breakfast, not on airport flight path

the hotel claim to be pet friendly and they are.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

good location next to park; playground for kids; free wifi and parking.

enjoyed the facilities of the hotel such as mini golf,arcade room, restaurant and gift shop ud83dude42 we loved

the breakfast was amazing we attended towards the end of breakfast service and staff were sill

kids entertainment was ok kids enjoyed it. breakfast was lovely beds very comfy

room service - order your meal and go down to restaurant, pick it up yourself and take back to your

gym was a nice bonus and was very quiet

original room we had was pokey with dreadful sofa bed for the kids

it is overpriced, for the money i'd paid i would prefer to have more options for tv and at least room service

breakfast was good with choice of continental and full english

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

breakfast great. got it for 52 a night. great price and parking included. well worth it.

good bar service, even able to take drinks back to room

nice and helpfull recepcionist, teasty breakfast, wifi works correct.

will impose a parking fee of 100 pounds if you dont register visitors vehicles, i think that needs to be

service and comfortable bed, clean room, and laundry

did not have time for breakfast as i had a train to catch, but it is in an excelent position so close to the

the free wifi had a few issues connecting but this wasn't that much of an issue

hearty breakfast with plenty of choice

there was no phone, wash cloth or hand towel in the room. room service was not offered.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

the did not take my laundry, never realised i had to take it somewhere myself.

excellent food and service great with kids

breakfast expensive considering what was available

nding availability)

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

free coffee / tea facilities, ironing and laundry available, etc

maybe a safety rail on the kids bunk bed

very poor and intermittent wifi

no on-site laundry facility

laundry room on each floor is a good space

very inviting and pet friend although i didn't bring

the bar was lively in the evening, with a nice atmosphere and plenty of seating

great location, great staff, very clean, allowed early check in as the room was ready

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

can see the runway and jet 2 planes so kids loved it and made them more excited for their holiday comfy beds

friendly staff good rooms excellent breakfast

closeness to airport and rental cars great room and early check in

price of the food and drink in the hotel bar was way too high

good facilities and good parking

thought the room service menu was a bit pricey

room was great, the food was good and the staff were brilliant, there was loads of parking and there are ev

the staff were lovely and welcoming, the breakfast was good with a nice variety, and the swimming pool was

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

we had drinks in the bar on our return which was good

for wifi is outrageous

spa was shut!

the restaurants in the resort including the sky bar as well as the arcade, bowling alley, darts & casino all

it so much that we decided to visit again as a new year treat (our first night away without the kids

lots of shops, a cinema, arcade, casino, bars, restaurants, spas, gyms, it has it all, definitely need to come

we had lots of kids and they were most excited for the pool so it was a big disappointment

dry cleaning/ laundry was prompt and good quality

they went out of their way to retrieve it from the laundry trucks and posted it back to us

a great place for business or with kids

swimming pool and facilities absolutely spotless and well looked after

really great food / room service handy screen in reception where you can check flights and

breakfast was exceptional

nothing to not like tbh apart from wifi being kind of slow but its not an issue

unfortunately the bar did not provide cocktails - unheard of nowadays!

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no

no room service menu , big stain on the cushion on the bed

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

the room didn t have even a plastic laundry bag

room was opposite laundry and staff on first morning were far

room service was satisfactory

room service lady kept barging into our room while we were getting dressed the next morning

no room service

room service was not available

good parking space, staff polite, rooms ok.

friendly staff, clean and tidy environment,free parking, wifi, close to amenities

wifi was very weak

free on site car parking

they communicated well in advance of my stay and allowed me to have a late check out, which is important to me

to supermarket, and 20 mins to city centre by walk -staff are friendly cons: -there is no self-laundry, otherwise

even give an extra hour complimentary late check out as most hotels do

wifi was poor in the room

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

wifi kept saying not connected but annoying

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

the sheets had some scuff marks but well may have been from the laundry press

location, price , good bar in hotel & bars on campus

i waited a long time for a pre-ordered room service meal

the gym was also really good

staff very friendly great location clean brilliant gym and pool

good location for access to the belfry golf course

we stayed as a place to go and watch the golf

no wifi

all the boxes, good food reasonably priced, helpful staff, parking and very clean

easy access good parking and good food

parking was a little limited and when i first arrived, i couldn't get onto the small car park as it

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

has parking as well

location, easy car parking

breakfast good but not available christmas day and boxing day . no room service on these days.

issue with room service at night but it was resolved and apology given.

nothing! although the lounge bar was really warm when working in there in the day.

from the reception to the bar room service

have stayed at this hotel a few times with my kids and each time, they have enjoyed it so much that they didn

also ran out of water at the gym on two days, maybe a water

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities

car parking too

room service excellent

staff are very helpful as we arrived midnight, we had given a favour for late check out with no fee

kids especially loved the pancake machine

room, bar, breakfast

unstable wifi . very disappointing.

they signed me straight up so i could get late check out for free

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

booked it for the laundry services

my boys liked the gym it was small, but all that they needed

helpful staff, clean, plentiful breakfast, newspapers, free wifi which worked really well, can walk into the

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.

rooms and breakfast were great

on the first floor quiet and relaxing, with comfortable bar sefservice always open and free, gym on floor 3

liked the fact that you could get great room service when the restaurant is full

wifi was really weak signal, this was the only issue on a work trip.

clean laundry - both bedding and towels

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

awoken on second night by laundry trolleys being moved in carpark outside my room

stayed as going for a wedding near by, got an early check in and while i got changed, reception called a cab

and the food was really nice and very tasty, also had a few drinks and cocktails in the bar first and again

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service

the ony channels i could watch was 1 or kids programs all the others were jumping

free wifi only available in public lobby areas

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service

balcony doors did not lock and railings on the balcony were low so dangerous with kids.

good location. spacious room. free wifi. good bath/shower.

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

wifi quick enough for work

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could

the standard 'leave laundry in bath if replacement necessary' is a

he went ahead to blatantly lie to me that it was from the laundry

comfy bed!, central location, room service

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the room has been upgraded & has been dressed with rose petals in the bed

one lift working, car park very tight and a number of spaces taken by laundry carts

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely

there is a 24 hour bar and restaurant

buffet breakfast was exceptional

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

lounge and kitchenette perfect with a fridge

crisps, water, juice, pastries-all you d need for a short stay as well as the well appointed kitchen facilities

room didn t have many plug sockets nor a bin for the kitchen area but other than that very nice

lovely room, aircon, kitchen, sofa, bed everything was fantastic

kitchen facilities were minimal but useful for short stay

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having

there is a lack of basic facilities such as printer room and laundry (there is a paid laundry service but the

we ordered room service for our evening meal

she said that they do usually charge for the early check in, but would wave it for us, which we really appreciated

spotlessly clean and gave me an early check in

laundry bag was used to line the bin in the bedroom by staff

we had room service both nights we stayed due to myself feeling under the weather, lively food and very

receptionist was a little odd, and the toastie sandwiches (bar food) were like kids food

room size was great, comfy bed, quiet room, good wifi, nice bathroom freebies! :p

no where to eat with our dog, even though rooms are pet friendly

with 2 very tiring kids… i really don’t know what to do … the hot water finally resume around 10 pm but

room service options but no directions on how to order.

had suite kids had put up beds in the living area at first walk though it looked really amazing

the stuff at the bar lack customer service skills

lobby is so small for a big hotel that checking in and checking out with kids is not hassle

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

be on the breakfast hall on early. make sure you put on the sign for room service.

wifi not so good.

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

good selection for breakfast

shower as i came out of shower the fresh large towel was wet to touch (i assume/hope following laundry )and so

everything about it & the bar staff being so amazing!

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big

jacuzzi in spa was shut. the iron innthe room didn't work.

tea/coffee making)