maintenance team then at 7am on the same sunday we were right next to the loading bay for the laundry truck

corriors littered with laundry at

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

i used room service for dinner both nights i was there and the food/service was great

the food is excellent with a good range of bar and restaurant options

the food in the restaurant was lovely and i even requested a slight change to a breakfast order which wasn

the spa though small has everything a pool, a hot tub and a gym with a good variety of treatments available

only other issue was the noise from below, not sure if it was the kitchen, which started a bit early

food excellent ( surprisingly good as i had room service) nice location, great view at breakfast, wifi easy,

kids not been allowed in the pool after 6pm

nice pool and gym area

the fact that we were downgraded due to having a dog and still had to pay pet fee

the gym and pool were not massive but very sufficient

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

very nice decor - comfy but not stuffy - relaxing vibe; free and convenient parking

the snug was a great room to keep the kids entertained

the snug was a great room to keep the kids entertained

was huge nice choice of tea s and coffees in the room and we had our own little patio area the bar was lovely

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

good quality breakfast but the food could have been a bit warmer

impressive restaurant and room service

wifi failed and couldn t be reinstated during our stay, the bar was busy and only one member of

excellent location. excellent room service and breakfast.

continental breakfast was spot on and you could upgrade for very small fee to full breakfast, early check in

there's a kitchen area inside a cupboard,

it was pet friendly but surely should be deep cleaned

£10 for parking for 24hours £10 early check in £10 late check out

were friendly and helpful, parking was very straightforward, bed was very comfortable and the early check in

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

service doir all left open showing dirty laundry

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

plus the food in room service was

very strong wifi

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

my room situated i stayed in petaluma room do i need to say any more overall enjoyed stay but i can't see a

the kids bed was way too soft so my son ended up sleeping on the sofa

room service menu limited

could not order room service from the room, had to go to the bar

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

wifi did not cover the room

we didn't realise there was a pool and spa deal. we didn't see it on the website.

access to the local gym's swimming pool which was very well kept, complementary with your booking

friendly staff, lovely room, great breakfast.

as pet friendly, but when arrived at reception, staff advised that dog was not permitted to stay

it's a 25-minute walk to cheltenham spa train station

they were great with the kids

swimming pool was not available to use, we had a fitness fanatic in our group and wanted to use the pool but

wifi good

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

room service was very disappointing

but we do not particularly mind since we are contented with regular tv programmer and the wifi is good

couldn t park onsite as only 5 spaces so had to drop kids off and go and find a spot on side roads, raining

i also went thinking i could get a room service meal at 1930 on a monday evening only to be told the kitchen

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

didn t seem to know if they had a laundry service or not

beautiful, clean, access to the pool, tasty food we enjoyed our stay there wonderful ud83dudcaf

good spa and gym, free parking and plenty of it.

room wasn't as booked and outside room was laundry bins and noisy

heating noisy , floor boards in room and corridor loose and noisy , noise from kitchen and laundry staff,

had a view of the bins at the back, and i was awoken at 7am to the laundry cages being dragged past

view from room was awful, a load of laundry trolleys

view overlooking water tank and laundry area was not the best

being next door to the on site laundry room. it was really loud.

like being kept awake by the banging of the door as i was next to the cleaning/laundry room

room too close to laundry room

laundry facilities in the room

was good, room was good enough for the 3 of us, comfy bed, wifi was good

room was above gym so could hear running machine when being used

comfy bed. excellent breakfast.

contact with room service or reception quite a few times and a few items were missing from my breakfast

pet wash area , very cute and useful

spa and outside pool were great

plenty of parking

really nice place. friendly staff, comfy bed, easy parking, great breakfast.

boutique hotel, bar & restaurant

and has exposed beams and rafters, as well as dado boarding all round, a beautiful edwardian fireplace, a large

the hotel s restaurant area was on the chilly side and it was a shame that there fireplaces weren t laid

had a room next to where the laundry was delivered and it was a bit noisy on occasion

the spa jacuzzi

we were allowed into the pool before checking in which was great for the kids. much appreciated.

staff and friendly nature of all of the staff especially the bar manager who made my girlfriends birthday extra

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

the carpets were filthy, the place smelled, the laundry was dirty and the plumbing was impossible it was

wifi inconsistent in room

could do with more parking as there was a wedding on that day and we struggled to park.

pet friendly and very nice to roam around the grounds with the dog

there's no room service as best i could make out but on other hand they leave you sachets of ground coffee and

laundry facilities always welcome

off road parking spaces available, just a little tricky when lots of cars.

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

breakfast was excellent freshly made to order and served in a delightful conservatory

and the hosts provided a laundry service which was really handy for us

a sign at the breakfast bar stating -take a seat and someone will take your order

saves money for those away with kids

very comfortable bed and room. great location. free parking. good wifi. knowledgeable staff.

it was the perfect location for the town centre and for a private party we were attending, with parking

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

i didn t eat in the restaurant , but it looked good i was offered to have some breakfast packed for me

the wifi requires log in through a website, and this is not allowed by my company's it administrator,

room service was prompt and professional

water pressure in the shower wasn t great but manageable, and the wifi sometimes cut out in the room

location was excellent. good parking, spotlessly clean, and friendly staff.

options throughout the day, ample parking, friendly staff, comfortable beds and pillows, free wifi, the extra

electricity and wifi could have been better.

beautiful decor, very comfortable beds, friendly staff, a family atmosphere, and a delicious breakfast

great location, excellent staff, kitchenette and laundry facilities excellent

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

could have had internal laundry facilities.

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

fantastic location, great spa facilities, lovely staff

hotel bar had live music

checking in to checking out, the owner was friendly and helpful, breakfast was also excellent

rooms were decorated to a high standard, all the extras in the room were great, breakfast was

beautiful rooms and general decor, bar and outside area is perfect.

breakfast was very good

being woken up at 7am by the laundry van crashing and banging outside our window

i also overlooked where the dirty laundry was stored

cider selection on the bar could be expanded slightly but i did enjoy the cidre.

really helpful and gave us all the info we needed re breakfast and checkout time and wifi etc

location as it is next to a bar resteraunt and the park and ride

foam pillows swapping as i can't have feather went to reception young lady went straight to laundry cupboard

altrough hoted had one ev charging station it was not free so it was a hidden extra cost and it was not cheap

of my favourite hotels, beautiful location - lovely hotel with gorgeous old bar and staff are always very friendly

wifi coverage in our room was non-existent but ok in the public rooms

info pack in the room said food was available till 09:30pm in the bar or via room service

laundry room

on my own so was given no choice of table at breakfast - just a very small table by the chimney and no room

no wifi at location

it has no spa facilities, only in-room massages and a unheated plunge pool but it was great for pool-based

location and quality of product was superb, dinner was very nice indeed and breakfast was also very good, greay

don t iron your clothes when you send them for laundry

room had a view at the backyard which wasn't so nice because had some stuff for laundry/kitchen

special mention to barbara for helping me with the extension and with my laundry

35 and was told that kitchen closed at 9

property, in perfect location, food (room service) was excellent, breakfast was exceptional

inn set right next to the golf course and stunning cotswolds views

a valley that misted up in the morning (if you can, go for kingsize rooms as it's worth the extra)parking just

location, cows walking in the streets, artwork in the hotel, the fireplace when it worked

the staff were lovely breakfast very good

wifi was a little bit patchy.

there was also a laundry area at the top of the stairs, which was quite messy and didn't leave a great impression

laundry was good

and well equipped room and very nice restaurant and bar with a great atmosphere

good car parking

easy to find and park plus great bar and reception areas

room above the laundry so a noise all night.

room was a little dark and looked out over the laundry bins, was okay just as somewhere to sleep over

we were in a room above the laundry area so was quite noisy at times.

no guest laundry facilities

we had to ask for a room change initially as we overlooked the laundry but the staff were quick to act and we

excellent breakfast, allowed to take our time without rush.

it had ample parking

the staff were very friendly, our rooms (2 x pet friendly rooms) were lovely and clean and they had even left

both dinner and breakfast were absolutely delicious an all-around wonderful experience

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

dirty laundry bags in hallway and didn t move for 3 days

no muesli or bircher available for breakfast, which is my main preference

had to go to main hotel to order room service and get milk requested from staff but not delivered 2 hours after

loved the location and that it was pet friendly.

we had an excellent evening meal and breakfast.

had room 27 and opposite this room is a laundry room

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

the kids loved staying in an elegant manor

parking is very easy

wifi in the bedroom only downstairs could you get any reception

that would help future guests using the cooking facilities would be to have a breakfast bar for serving food

parking, very friendly and helpful staff

the location was stunning, and parking was excellent

private parking

a lot, breakfast served earlier than 10