good selection laundry available

laundry facility was free

that the room with the children was directly across from the staff laundry, which was loud

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

we were given a room outside the laundry room &they blasted music at 745am

got to breakfast 20 mins before it closed

limited breakfast options

they had a lot of breakfast selections; i

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

breakfast, while not gourmet, was quite good

they are white so i assume bleach is used to wash the laundry

no room service, like cleaning the room, had to ask for clean towels

wifi and tv service were spotty

we also appreciated the non-smoking casino

no eating, drinking, or smoking on the casino floor, plus mask mandates everywhere was annoying and ruined the

we saw a couple decent sized spiders in the pool area.

room was apparently over the pool it was loud and i could hear screaming kids until midnight even though the

limited breakfast

smallest pool ever and cold not heated

my kids for their birthday to swim

liked that they had coffee at all times of day. had a place to do laundry if needed it.

pool area was nice

room was by the back door so we could go straight to the parking lot and it was quite and the mattress was

decent breakfast, small pool and exercise equipment. clean and friendly staff.

lots of parking spaces

beds too hard, pool closed

parking lot was dangerous.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

group of kids playing and loud at midnight.

the breakfast

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

was ok, but $30 was a lot of money for our pet to stay

we didn t use the gym / pool so cannot comment for those

pet-friendly and hot breakfast offered.

work out area, bar nice scenery

we had small full kitchen in our room with 2 queen beds

a 4 block walk to 4th street, parking was affordable, quiet at night, nice breakfast, very friendly, helpful

modern design, clean, delicious breakfast, friendly staffs

parking and kids running in the halls late into the early morning

guest laundry and gym

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

the floor was so dirty it turned my kids feet black within 20 minutes

the gym was too small and not enough quality machines.

loud neighbors that let their kids run up and down the hallways

be careful with young kids as some of the art is provocative.

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice

our kids particularly liked the interactive exhibit by the elevators

laundry amenities and kitchenette

delicious breakfast

did not have access to free wifi, because i had booked through booking

kitchen area had spoons and knives only

pool was too cold

also - the pet fee is $150

could use a grab bar in the shower

was very dissappointed that the bar and restaurant were not open on monday night

no pool no hot tub pet prices too high for sharing our room with small pet not wirth the monet

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

room service was prompt and friendly

the fresh towels and daily room service are a nice touch

great location. clean and comfortable rooms. nice fitness center.

after all fees and $18 room service $24 per night parking

guest laundry also a bonus

flat sheet wasn t tuck properly, and duvet had a pet smell

we even had an delay the next day with our business in town and they allowed a late check out

noise the whole time it was on, after checking in i discovered it is $22 a day for parking and wifi was not free

i used the gym in the morning, which was clean, easy to access and available 24/7

front desk, valet, bar staff, gatsby morning staff, cleaning and maintenance

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service

i like the bar in the hotel

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

it was very clean employees were very helpful and nice breakfast was awesome

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

wifi a little slow

no hot tub or laundry area for guests. not really really a relaxing place.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

the pool was disappointing, no laundry, no room service.

room service should be available, that would. be cool

where to wash your laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

thing i would recommend is microwaves in the rooms and laundry on-site

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

room service was good too

the music, atmosphere, bar and porch restaurant was 5 star

it is a very busy hotel and the pool was freezing!

pool seemed not that inviting

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

staff loved even the kids that were there

pool and gym are fantastic and the key reason to stay at the hotel

room service when used did a great job

breakfast made to order clean pool the kids enjoyed

they claim to be pet friendly, but they are actually pet opportunist ($$$$)

and the wifi kept cutting out

staff was very nice. hotel was clean. bistro was a good option for breakfast location was nice

web site advertised a bar and restaurant

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the laundry area was ok

bed was very comfortable and the jetted spa tub was amazing

plenty of parking

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

lack of parking

comfortable room, great to have fridge and kitchen

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

bonus: pet friendly

great pool and outdoor areas

they charged me a $75 pet fee after i checked out but did not make me aware of the fee when checking in or

laundry facilities are downstairs with a great-looking fitness area

the location to downtown was great walking to bar ect...

very pet friendly!

everything! super friendly staff and valet, nice, quiet room. clean. pet friendly.

to remind people that comes with pets ,they were moving around the food and bar area too much

this is the weekend fir big basketball tournament and not having the laundry option was

2 nights with 3 kids to visit kentucky kingdom

beds were comfortable. had fun in the pool with the grand kids.

primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely

soak in the bathtub,it was not deep enough it's ok for showers but not taking a bath for an adult kids

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet

great room awesome staff parking was excellent and breakfast was good

breakfast offered a large variety of hot and cold breakfast items

the bar area and the rooms

the restaurant and bar downstairs were outstanding

we loved the decor, the bar area and drinks, and the beautiful quiet room!

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

room service was a little slow i called and order extra towels it took over an hour and a half to

pool wasn t open, and only had muffins for breakfast.

swimming pool was small and the sink in the bathroom with the toilet was too small as well

had no issues or concerns the entire time i was there with my wife and 3 kids

only thing to complain acout would be the wifi

good location breakfast was average

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

pool was closed for maintenance

breakfast was great

the gym - one of the two treadmills was broken and the one machine was missing many attachments.

we did not use the pool or anything like room service or laundry

cracker barrel is the adjacent parking lot

coffee was terrible, i was hoping there would be a true coffee bar downstairs

kitchen for dinner was horrible

the shuttle driver was great and this saved me a parking fee at the convention center

free shuttle service to anywhere within 5 miles of the property. clean room and large.

the pool was nice and big for the kids and other guest

pool was clean and great for kids with nice outdoor furniture for adults

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

breakfast was good, nice to have kids eat free.

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

parking, quite room.

limited breakfast options. other than that, nothing negative here.

was very clean, breakfast every morning

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

the breakfast was a big plus for the kids as well

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the

the room is gorgeous and full kitchen

he would have shared if they asked, but these girls waking down the street showed up in the pool area

would be helpful to have a roll of paper towels in the kitchen

there was a fireplace none there manager said he would refund 200

the rooms were spacious and the kitchen contained all the utensils required to cook meals in our room

the kids had fun in the pool the water was excellent

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

my granddaughters loved the indoor pool

thus, the kids couldn't swim

other marriot property were shuttled so since our hotel did not did this it cost us $15 a day for parking

the breakfast was great

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

shuttle was convenient to take to amusement park. breakfast was very good.

it also has a nice outdoor pool

pool was great

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

lack of parking. there was a car show in town.

friendly staff , clean facility, good breakfast selections, shuttle service was very convenient

the free wifi was easy to access

i had an issue getting my laundry cleaned, it was never sent out.

the bar/kitchen was way understaffed. so you had to wait a long time to be served

kids meals were priced well

luckily we had wifi or my kids would have went stir crazy until bedtime lol

loved the free wifi

my room, the pool, and laundry room was clean

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

great breakfast room spacious will definitely book again

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming

didnt get to use the pool. it was closed by the time we got in.

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

loved that it was so close to the venue i was going to and i loved the late check out and the early check in

very noisy tons of kids roaming the halls being very loud well into the night

shuttle service was amazing

pet friendly

bar was incredible

it s right across the street from a 3 am bar and it was very noisy and woke me up.

petty but

i wish this hotel was pet friendly.

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

pool was nice

pool was clean with a great workout facility

small parking lot

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

there was no shampoo or laundry bag in room

the internet was terrible; only the inner dot of the wifi symbol ever lit up, and we lost connection frequently

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

front desk needs change for the laundry room.

on site laundry and 24 airport

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

laundry facilities are good

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the

awesome breakfast, very friendly and great location

didn't have hot tub and phones in room didn't work and pool water wear too cold

wifi vending machine

no quarters available for laundry facilities.no vending machines.

was a great location, convenient to everything, close to the interstate, and has a indoor pool

not get any sleep, was very noisy with several buses of high school kids banging on our doors

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

i wish the pool was open, but i understand why it wasn't.

quiet and comfortable, good breakfast choices and clean

otherwise, the room was great, loved the kitchen/dining area

the pool closed at 10

air was off when we got there so room was hot. pool area was dirty from the night before.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

laundry and gym has a faulty card reader

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i also like the laundry room

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

needed to do laundry and it was no charge, wow, this was very good, never ran across this

there was a laundry room or storage room nearby

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

outside fire doesn t work and pool water is not too clean

the breakfast was wonderful

no silverware. kitchen staff were rude.

pool was not very nice could have been better if it was ready for us before we got in the chemicals

facilities: laundry room as very satisfactory

for those pet owners out there the facility is pet friendly even the staff and an area out back with bags

the fact that people let their kids run up and down the hall.

a little lackluster gym

having the breakfast, we stay because granddaughter has to see the doctor

the bar and the staff

loved the pool and cleanliness of entire hotel. close to interstate.

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

price was good, pool was fun and great for the kids

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

everyone from front desk, laundry to housekeeping felt like family

said pet friendly and was priced accordingly then front desk tried to charge an additional $100 for our

room has a kitchen but no pots or pans for cooking

was a huge swimming meet in louisville for kids 8 -14

parking was not secure but very close to the hotel