laundry service was terrible

the desk clerk told us there was no laundry facility nearby and that they only had take out cleaning service

wonderful pool and great gym!

really nice bar food the chicken wings are some of the best i ve had

location large spacious accommodation - room 113 comfortable bed quality pillows and linens great wifi efficient

thought we could do laundry here as the listing noted a laundry service, this was not the case which had us

the bathroom sink was clogged and took ages to drain. you can t order room service

bar food was delicious

breakfast was good and location excellent

breakfast was included and was a lovely

we finally found a back door, through the laundry to get back in to our accommodation

breakfast- wow

the absolute best food in the uk. dinner and breakfast were incredible.

the breakfast was absolutely delicious

free parking was available in their carpark, and i think in front of the hotel

were banging until the early hours, i believe the sound of the vent system, and vans collecting laundry or

guys started doing laundry loudly outside our window around 5 am, but we were able to ignore it.

breakfast was great rooms very comfortable

spacious contemporary rooms, good service in the bistro, great spa facilities

comfortable, quiet, undercover parking, great service, with an excellent pub/bistro doing great food with amazing

the noise coming from the laundry room above us each mormon around 9am.

although we could walk (and we did) we also drove a couple of times and finding parking was a bit of a challenge

decor throughout lovely pool

food was delicious, & the cocktails & bar were superb ud83cudf78 the staff were extremely helpful

took advantage of the indoor pool and steam room, as well as the outdoor jacuzzi

no laundry bags or robes.

so i trekked with my family through a laundry and a boiler-room (i think) and it all got a bit spinal tap

no wifi

the pool was lovely and the restaurant and the bar impeccable

the bartenders at the bar

when we are leaving the cork for dublin, the receptionist diana said the laundry team did it by mistake, they

could have been closer to laundry. had to find transportation into town costing me $

hotel has a gym which my 13 years old daughter loved it

the room service was excellent as well

games room, cinema room, kids play area and gym all great

no laundry bag in room

room needed laundry bag. bathroom could do with face cloths.

pool was the vet small but that couldn t be helped and the jacuzzi wasn t working.

they offer room service which is always a plus

ice lollies on arrival and kids club each night

loved the complimentary guest laundry room! brilliant.

gymn and laundry facilities are everything you need

they even had laundry facilities and they provide detergent

laundry facilities and super friendly and helpful staff

washroom laundry etc

laundry service also very nice to have 15 euro

laundry services on premises

location and proper bath and good free wifi.

parking facility was great

the location,the welcoming staff and the free parking!

the same day laundry option was really useful and v reasonably priced

bonus was the laundry service dropped if before 9 toured all day and laundry is delivered back to the room

false advertising on the laundry

corridor stacked with maintenance detritus and dirty laundry

room service barged in when we were sleeping and woke us up

laundry bags left on floor 8 until after 10

were charged quite a lot of money for laundry service, it would have been nice if they had quoted us a price

parking was not too far away but it's still 2 blocks away, so with luggage and small kids it's not ideal

perfect, i highly recommend this place if you stay in cork for a while, with kids, relatives or in couple

nice relaxing bar off the reception area

the 3rd floor (walk up, no lifts so pack lightly) was ideal and clean w 2 bedrooms, great shower, laundry in

no laundry on sunday

laundry service was available for a price

it was timely to have a laundry in unit

great location. able to do laundry.

every hotel could use less fragrances in their laundry and clearing products

cost cutting evident by no towels after clean, no fridge laundry bags all along the

we also paid for laundry service, which was a little pricy, but a nice perk

hotel laundry service is very expensive and it is better to use the laundromat down the street

on a saturday, there appeared to be no possibility to do any laundry before monday in neither the hotel or any

and the laundry prices were ridiculous

bar seemed to be understaffed and the staff appeared be under a lot of stress and pressure to get

i would like to mention aideen in the spa who was

swimming pool and room with all facilities eg kettle, ironing board etc.

big clean rooms; very good location; very nice spa center with very kind staff

the laundry service was good - they even sticky taped a coin to our finished laundry bag that they

laundry service was advertised but not available when we were there and there was not self-serve

last review, i metioned that i was waiting a coat and blouse, that was sent, by mistake, to the laundry, when

we did laundry service with the hotel and the service was very affordable and well done

the staff from the reception desk, to the cleaner, to the gentleman bringing the clean laundry up, were all

laundry bags in the the halls ruined the beauty of building

the large room we had was very sparse, and seemed to be disoriented layout and restricting door egress

wifi was poor. bed (mattress) could have been more comfortable.

late check out of 1pm at no extra cost

pots left in the corridors from the room service from the bedrooms for hours!

it takes over 6 hours to wash and dry a load of laundry and it didn't dry completely

clean, big rooms. fast laundry service.

would have preferred an iron in the room rather than a laundry service

the laundry was dirty i asked a woman to change bedsheets and she could not understand english

booked an executive room for a one night stay to escape the mad life running around after 5 kids with my girlfriend

convenient (but unrelated) location for doing laundry close by

on the last night i got very little sleep due to what i could only attribute to night boiler or laundry service

staff went through the diningroom dragging a bag of laundry and a hoover it just didn't look great and also

kids liked it too as the room was really spacious

my only comment is that that wifi didn't work/ stay connected

our room was on the 1st floor and it was a strange smell there, most likely from the laundry

laundry strewn all over the floor

write negative reviews (i actually never have before) but when i got to my room there were some laundry (pillow

laundry and trays left on hallways leading to bedrooms from the time we checked in at 3pm until we

bedroom, bed, bathroom, have an iron, free water, some free snacks, the pool and gym for free

travelling from overseas and have limited clothing so we asked at reception if we could use the laundry

too much moquette expensive breakfast, no chance to take only coffee small parking spots and few laundry out of

no ice machine, elevator was very slow and only had 1. no laundry facilities.

hallways various were littered with laundry bags and cleaners trolleys throughout the stay

15 in the morning collecting laundry on his phone talking very loudly woke us and our children after a very late

both the bar and restaurant were spectacular, and the food was outstanding

i had a great massage after a long days golf in the heat

rooms were lovely, breakfast also very good with lots of choice

the facilities for the kids are second to none

for 2 1/2 for room service and finally went to order in person since no one would pick up

plenty of free parking on site

very comfortable rooms, very clean and excellent bathroom. wifi very good too.

parking is a little limited.

we ordered a lot of room service during our stay and it was always prompt and delicious!

had a good night sleep, breakfast and traveled onward

breakfast was great and location also

great leisure center with pool, spa pool, sauna and steam room

beds good room facilities gym facilities bar - was able to have a drink on my own as a single woman without

room service after 10

kids club at the pool

floor full of room service trays, laundry bags & rubbish

a back of property room where the trucks came to pick up laundry- very noisy 6 am onwards also noise from

laundry left outside rooms carpets in and outside rooms really dirty

room service was great

the room service

chicken wings (room service) to die for and the breakfast had lots of choice and was very enjoyable

staff both at reception and in the bar were very friendly and accomodating

the staff we encountered - from reception to the bar - couldn't have been more friendly and helpful, they really

hotel,lovely staff, friendly bar very busy but accomodated straight away

the bar and restaurant was a great space for relaxing

fees for laundry - almost comical

only problem was the parking

breakfast excellent. sauna lovely.

access to pool, sauna

gym available but we didn't use it

hallway down to room was kept untidy with laundry bags left on the floors

large spacious room. very quiet. good parking. spa and pool excellent too.

gym - functional and not overcrowded

lovely walks, staff very attentive, food excellent, hotel so comfortable and so relaxing, lovely gym and pool

all restaurants and bar food was top notch

we submitted laundry on a saturday morning and it reliably came back in beautiful condition in the afternoon

had laundry done

you had a breakfast bar and then could order off the menu

not realised we would get breakfast included so that was a plus

it s location, ample parking and the friendly staff.

no laundry service was provided they sent us downtown to find washing machines under a grocery store

was at the end of a corridor next to a supplies storage room and there was trolleys and bags of laundry right

had to stream the football of my phone and had to use my data as the wifi is useless

were put next to a family with 2 young kids

gym and staff

the staff very kindly accommodated an early check in for us because we were attendjng a wedding nearby

location for where we wanted to go, easily accessible, easy parking, resturant next door was great also

access and parking

food is very nice, parking was straightforward

somewhere to spend the night on our way home from a cat show in blarney and not many hotels are pet-friendly,

no tea/coffee facilities, complimentary chocolate, bathroom products (moisturisers, lotions), wifi

the view from my room was incredible, and as i slept in for breakfast, they offered to bring some up to the

i was a bit less pleased that i had to pay extra for the kids’ hot chocolate

great bar and lovely room

staff absolutely lovely, super comfy bed, great dinner and breakfast

wifi is very poor the room we had booked wasn t available so we were moved to a cheaper room,

food was very good, staff friendly and helpful, just had some problems with wifi but managed through my phone

room service food was very poor

it's own grounds with plenty of parking

setting, lovely bar area and dinning area

gathering was excellent, room was comfortable though looking a little dated, plenty of free parking available,

big room for 3 adults. clean and tidy and great smell of fresh laundry.

wifi

wifi is good

great breakfast family room very spacious, airy and quite for kids

felt the bar for dinner in the evening and breakfast the following morning, both rooms were too quiet

plenty of parking

there was not rte available in the tv in the room which meant i had to watch the match in the bar

beautiful room and fresh cooked breakfast

breakfast, so fresh and well presented

very nice personel, dinner and breakfast very good, clean and nice bedroom very good wifi

only other negative was that the bar was completely booked out for dinner

my son liked the mini golf and the fish tank in the

charged room service (dinner) on one evening - not ordered

outdoor adventure area with crazy golf was a pleasant surprise

2 kids enjoyed the pool

with sea view over parking lot was v nice; staff lovely; breakfast delicious; dinner served in bar was fine

food and the ambience in the bar was very pleasant

great food, breakfast, bar and restaurant

great food, breakfast, bar and restaurant

pet friendly room. very kind and helpful staff. great food. awesome sea view.