when we came down to check out guy states it s only him working and he was doing laundry

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

facilities such as guest laundry and pool very welcomed

only bad thing about this time around was that the pool was under maintenance the exact week we were there ud

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

there is no laundry room as stated in the on line description

wifi is too slow and disconnects frequently

our spa tub room was completely renovated and we loved the fireplace and smart tv

our spa tub room was completely renovated and we loved the fireplace and smart tv

beauty, pool , room , gym

a saturday morning, early at 9 in the morning, the room service banged on my door and without my permission

accessibility to the parkway. free parking. plenty of restaurants in the area.

no room service now, i think they will back to normal later.

comfortable beds, pool and ample free parking

*there was laundry *overall way a bad

they dont have laundry set up in the hotel.

parking lot was messy broken glass and litter

the people in the room next me were loud, kids running and banging on the walls.

the kids running around and shouting so noisy in the morning

being pet friendly is also very important to us

great rooms, good breakfast.

was a little disappointed that the pool was closed that sunday morning

no towels by the pool. the linen and towels can use a upgrade.

we traveled with a pet and were do pleased that the place was so pet friendly and the pet fee was very reasonable

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

low breakfast variety

hot breakfast

parking is not included. $25/night

the breakfast was awesome, the room was clean and smoke free

everything!!! so clean, so comfy, and they had breakfast!!!

great location, clean hotel with superb coffee and free breakfast and parking.

only issue was the fridge was not working properly in room 101 where my kids were that s all.

the gym and the place is clean

laundry facility was convenient

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

breakfast was decent for the kids

ease of location, good parking and friendly staff and good breakfast

we ask to heat some food for our kids and the answer was the microwave is broken

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

breakfast was good and my family enjoyed the pool

wifi was out for days

has a basketball court for the kids on site they loved the pool i loved the king size bed and the

the breakfast

the bar wasn t finished yet

i skipped the breakfast because i wanted to get an early train

the hotel lobby and bar area are very pleasant and well decorated

beds are soft and plush, the breakfast is fresh, hot and very good

staff was on point with all questions and liked the bar scene.

the laundry facilities were not the greatest

i wish there was more parking.

wifi access could be better but overall, we were satisfied with our stay.

gym was nice space to exercise

also, a decent gym in good working order

was told that the laundry attendants were not at work yet

the gym has old and broken exercise equipment!

free breakfast and pool and comfortable

also plenty of amenities, including a pool that opens at 9am and a great continental breakfast

i like the gym being available for use

i like the laundry use for guest.

the had laundry facilities

it was nice to have laundry facilities at the hotel

customer service the outside seating the laundry and breakfast

laundry options offered onsite

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

paying for laundry

and the laundry room

bathroom is small with lavatory outside of the bathroom. gym is not well equipped.

nice hotel rooms with laundry

laundry facility is good and economical

they should have laundry machines.

the wifi does not work. the hotel is showing its age, needs to be refurbished.

was good but wallpaper was peeling, room service was consistent every day- had to go get towels from the front

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

safe location, useful gym. smell, very musty in lobby and rooms.

and we found a big spider on our bedroom at a little after midnight which freaked out the kids and dont want

the wifi was not secure so i could not use it for working.

the staff helped sort out the wifi problem very nicely and where friendly

booking.com said it had a gym, pool and laundry. none were available whe i stayed in oct 2024

laundry closed

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

laundry unavailable due to

unfriendly and rude eyefuls and a very very unwelcoming attitude i hated the way she interacts no laundry no

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

location is in a great spot and parking was not a problem

that due to covid the pool was not open!! no their fault so i understood.

the bed was comfortable, and the upgraded wifi worked great

i felt really uncomfortable like if i was sleeping on dirty laundry

had both dinner and breakfast

couldn't utilize pool due to covid19

kids loved the pool which was the perfect amount of warmth in the area as well as the water itself

didn't have a whirlpool, spa or sauna

noise level in the morning next to the laundry was loud

only issue was with laundry not functioning.

room weren t clean as before, mold under soap dish in shower, wash my own towels problem with laundry,maybe

was not fancy but it's ok, room was very comfort and clean they have a laundry service and free

since we travelled from so far away it was great that there was laundry available to use

laundry was available for a small cost

location, laundry, gym i just want a swimming pool so it will be perfect.

wasn t informed of amenities such as laundry or vending machines, would have came in handy

breakfast was limited and waffles removed 15 minutes before meal closing time

the breakfast is excellent, the gym is clean

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

free breakfast. free reception from monday to thursday.

the breakfast was far more than we expected

clean and comfortable. nice breakfast set up.

didn t like a pet fee which is $150

free laundry excellent breakfast clean room

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

pool was fantastic and well maintained

the kitchenette. the studio vibe.

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

house keeping did there job excellently v good car parking

on the first floor depending on your upstairs neighbors can get a little noisy and the kids at breakfast were

pool and gym were closed during our stay

no pool, and the gym was not that good

was perfect: friendly staff, clean and comfortable room, ample parking, good restaurant with delicious food,

bed like a cloud. quiet room. great breakfast - restaurant staff very attentive.

cleanliness five star quality complimentary breakfast workout room friendliness ness of staff

did not get free breakfast it was

laundry room

we were relieved there were laundry facilities on site

downtown westfield with so many restaurant options, huge sized room perfect for family of 4, and breakfast

there is no direct access to the parking from the facility

the location and easy access to parking.

laundry machines were dirty

breakfast/coffee. very large rooms and comfortable beds

pool no microwave the bar was never open no restaurant only for free breakfast the jazzy did not

free breakfast was varied and plentiful

stunk like cigarettes (last time i checked smoking in hotels is illegal in ny) very noisy, crying kids and

hotel is under construction so i did not get to use the gym, laundry or vending machines

if you would have airport transfer and laundry services, that would be great

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

parking wad hard to find. had to circle around a few times.

hotel is under construction so i did not get to use the gym, laundry or vending machines

the friendly staff, the comfy bed , laundry service and the breakfast

i used the laundry facility ( two washers and two dryers)

no change available at counter for the use of the dryer at laundry

love the pool exercise room and the tv hooking up to all of my streaming services was a

what my husband and i like best was breakfast was included with the stay.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

i believe the towels in my room were folded without laundry

no guest laundry

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

the laundry room was dirty

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

loved the scenery, the food, the available parking, how close it was to the mall, i loved the experience

breakfast good but average.

smells like weed always. toilet running tiny pillows broken laundry no amenities

it was clean but laundry machine was not working so i spent 4 hours to just do it

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

available for laundry needs friendly

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

laundry

laundry cart also parked infront of the room

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

i didn t like the fact that the wifi was not working

is not pool and is nothing to do only gym and walk

no laundry

no pool or laundry room to wash my clothes.

room was near the laundry and carts were parked in hallway which was kind of unsightly

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

laundry facility not available

onsite laundry is a plus for guests staying for more than a couple of days

salt water pool

was told that open bar was from 5-10pm

don't like hilton charging customer for wifi, everyone wherein the united states there are wifi and its is

is zero sonic insulation between the rooms and the corridors (room to room i don't know) - no bar or restaurant

we didn t have time to do laundry, but the area was very neat and tidy

laundry charges money but does work, tv was not waking had to be replaced, remote not working had

location, room and breakfast. staff was very helpful.

spent the worst night there because the kids wouldn’t stop complaining about the pool

s where the unsupervised kids hang out

no laundry or alcohol available and it is far to get to dinner.

i loved the spa and sauna, as well as the snacks they had for sale downstairs

only has old regular tv, wifi connection is subpar to say the least

spotless rooms, friendly staff, great pool, would definitely stay again

facility: enjoyed the pool and gym areas, lobby is so nice

they have a open bar as well as pool and laundry center

very comfortable stay for our kids and for us

love the pool gym the store the room

i can cook breakfast because the breakfast they serve is kinda trash for the place to be nice a

all the amenities and the room was huge with a vert nice fully equipped kitchen

rooms were very nice & the complementary breakfast was pretty good

breakfast was great.

great location. breakfast was good!

staff is very nice, the breakfast is good and rooms are clean and comfortable.

breakfast was phenomenal

safe in the room, tax on each item of food and laundry facility wasn't working

close to the airport and a mall. the shuttle service 24/7

i love the very professional, punctual free shuttle to air port

bistro and bar is extremely good

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

they also have laundry facilities

shuttle from and to the airport

would have been nice to have free wifi available in the rooms

good room service. comfy suite.

gym: jacuzzi was out of order and pool water was cold

i left a laundry bag, called location 12x no answer, next day it probably was thrown out as trash

had laundry facility but make sure you have enough quarters (4 dollars worth)

continental breakfast and guest laundry

clean and spacious hotel, there are comfortable public places, a laundry room and a good

shady internet connection paid parking below par breakfast unclean guest laundry room

wish that laundry is in each floor.

breakfast was good but i remember having home fries the last time need to bring that back and the

breakfast.... can possibly have bacon.

no waffle maker at breakfast, and evening dinner

the kitchenette saved us on money that we didn't know we would have to spend

no room service, no laundry service, worn out suite

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

laundry was too little

coffee in morning. out at the bar area

air condition, the pool and gym were out of service

i was able to do my laundry while i was there

it also has laundry facility in basement and soap powder you can buy at reception desk

there was also a laundry facility to the basement and you can buy little laundry packets and even softener for

also no laundry service

just a paper bag with a banana,protein bar and a bottle of juice

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

very close to the newark airport, laundry facility on site and free shuttle service

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

also the amenities like the gym and laundry room where excellent

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

housekeeping was too loud. i guess because the laundry room was outside of our door

no laundry service not convenient for a longer stay

location, safety, parking and price

rooms and bed comfortable, great night sleep! staff friendly and helpful. wifi reliable.

also the wifi did not work for a majority of the evening

and the shuttle to the airport was on time

shuttle was frequent and timely. very close to airport. fast check in. comfy bed. perfect night.

ita ? ? s spacious, free parking, super clean, and the gym is huge.

00, did not think that the value was met, at least the kids mentioned that fact

i like their service with the shuttle. on time, clean, accurate.

i also was not happy to hear that the pool was closed upon my arrival as i have four kids and that is their

would have been nice to stay in the hotel for appetizers at the bar and possibly dinner

chose here for the spa and not having to leave the hotel

not free wifi

wifi access was a pain

room i had was next to the laundry room/ice machine

we were counting on being able to use the guest laundry, but we found that the dryer was broken

really clean, staff is awesome plus free breakfast

wifi was up and down all the time.

walls are pretty thin. could hear kids running, babies crying ect. breakfast was chaos.

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

it was clean. the gym was nice.

clean and convenient, lady at the reception gave us a late check out.

the gym was very well equipped and the pool was warm and nice for a relaxing swim

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

nice room - good breakfast included

long walk to room from parking.

complimentary parking and downtown new providence is a 10 minutes waking

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

they would benefit by bringing back laundry service and enhancing their breakfast offering

still had a christmas tree up and decorations - it was very inviting and pretty with the fireplace lit

breakfast was a little better than some continental breakfasts - limited selection.

valet parking, simple breakfast, renovated spaces and guest room were awesome

our family of four did not sleep well even with adults sharing beds with kids, because the sheets didn’t

clean and close to the airport. they have a shuttle that picks up and takes you there

room service food portions are huge good if you're hungry

our family of four did not sleep well even with adults sharing beds with kids, because the sheets didn t

room was very nice and bed was super comfortable. shuttle was prompt

airport shuttle. self served laundry. buffet breakfast.

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

their laundry dryer was bad and they helped dry my stuff

odd odor in room. almost like sour laundry

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

laundry facility, but they don't provide laundry detergent and quarters

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

room. breakfast.

i love the rooms and breakfast here. bar was a plus and staff was friendly and helpful.