great location centre of town bar and restaurant in walking distance

great value. bicycle storage. the bar serves great value food.

bar has good prices and you can charge to your room

one person only covering reception, bar and kitchen so service very slow but again very friendly

- pet friendly - location - staff

should have staff who could explain to guests in english all the information about accommodation, wifi and

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good

breakfast was in the bar area!?

breakfast ok but not resupplied from kitchen often enough

apart from not having continental breakfast every other thing was perfect.

do not visit if traveling with kids

breakfast buffet great value and very wide selection of foods

very good breakfast. very kind staff and recepcion.

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

good wifi

the wifi is good for working and they have a nice little desk in the rooms

liked the bar which was also breakfast room frequented by local people evening and morning

quiet at night, beautiful view from my room, good wifi, comfortable bed, central location, moderate price

gym could be better, pool would be amazing parking should be free for guests

due to covid, the only way to get info was through the app which didn't work at all to show room service options

a pool would be great esp when it is 40

for the price, quick response, pet friendliness, breakfast

the gym was closed but in the website they offer it

breakfast is nice but very limited options, no eggs, no fresh fruits

) the pool is a lovely addition

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

the hotel s gardens are beautiful and the pool area is a dream

the salt water pool is fantastic and stays cool even in august

big beds, good and fast service/room service

which was about 1 hour which was really nice and picturesque, food at restaurant was nice we got room service

the facilities are outstanding from the beautiful infinity pool to the serene spa and stylish, comfortable

the pools were beautiful and would definitely recommend a

time of check-in could be 14:00 instead of 15:00 and spa pool works only till 6pm

incredible breakfast, location and host.

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a

the large terrace where the delicious breakfast was served

breakfast was a wonderful surprise, wish we had ordered dinner here too

and the breakfast and routines:absolutely perfect

head was broken, wifi didn't work in either of the bedrooms, 1st & 2nd floor

plenty of parking space

good wifi

air-conditioning, heaters, hot water, wifi, mini fridge, shampoo, bath gel etc - everything is available for

kitchen available, as no restaurant open

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

no wifi access was given and the a/c didn't work

poor wifi signal

for parking place you need to pay extra but just in the corner you can find free parking

the wifi was fast

the room had a mini bar whoes sole purpose in life was as a table for th

wifi worked well

when it says pet friendly , it is most definitely pet friendly

lovely team on reception and bar and super convenient.

she with another member of staff searched the laundry before it left the hotel in the evening

also it was a shame the zen pool had so many kids it would have been better as the adults area

territory was grean and big, there was variety of fun for kids and adults could rest near the pool

the bonsai bar was terrible with a giant screen nightly blasting out a springsteen concert

also it was a shame the zen pool had so many kids it would have been better as the adults area

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

to theme park, ticket option to water park, very clean, entertainment in evening, breakfast lovely, nice pool

a shop just for snacks especially when you have kids

clean hotel , lots of choice for breakfast , spacious breakfast , great view

the breakfast is unmatched and the rooms are perfect.

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

from photo as it was very small mugs were not replaced for tea in the morning cristina the bar lady by the main

:-) - access cards - you will get a bracelet with a bar code (offering access to terra natura and aqua natura

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

mini bar refilled very day

kids slides for my son, kids club, kids club staff and overall a great stay with lovely hard

perfect location to play golf

bar by pools not open

stink was not nice oh and the spa was amazing staff so helpful and kind x brilliant gym great for kids with all

spa is amazing the place is like a village with everything that you need on site you have to

the kids club hours are very short although the people that work there are wonderful

glasses in the room to have a drink out of the mini bar

the golf courses were ok apart from the bunkers

no kids menu on room service no kids menu at all ( so there were a lot of people with kids) the parking machine

more gluten free options or labels on the service at dinner and breakfast.

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

not luxury but clean and nice with a art deco bar area

to get a tea or coffee when bar was shut

the tropic pool is not heated in september but nice enough once you are in, the positive is you can use the

the bar prices were on a par with the local bars

wifi was very poor

the cafe area near the pool. lots of social space. the rooms were great

at the bar where you ordered food by the pool were downright rude

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

in our case, not unpacking with two kids and moving rooms was impossible at a later time so we were hoping for

the kids were kept occupied by going in the pool or the entertainment staff

had halal kebab in the small tropical splash snack bar which was a bonus for us all that we didn t have to go

fantastic breakfast and pool facilities and fun

the beds and keep updating the interior like kitchenettes

kids club was fab open from 11-7 every day they even took them for lunch

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

was small, wifi in our room was so slow was unusable

24hrs, free wifi, and air conditioning, would definitely stay here again

nothing bad about this hotel it even has its own restaurant and bar and the food is excellent

has a great bar with a fantastic view

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

wifi had frequent disconnections, was for long periods completely not working, and even when it did

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with

bar staff helpful and friendly

couple found it very difficult getting to the pool as the lift didn't go up as far as the pool

noise can get sucked up the central stair well from the bar late at night.

breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and food views

good clean hotel, good bar area

to swimming pool is difficult for disabled

exceptional service, my room was cleaned well and the bar staff are very friendly.

swimming pool cramped in

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

clean rooms gym facilities if needed ( i didn't i'm on holiday) taxi rank

dissapointed with small pool. no umbrellas

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

breakfast was amazing for price paid as good if not better than top hotels

friendly staff, especially the barman and the receptionists

hotel in the shade all morning, there is an amazing roof terrace on the 6th floor, there is no bar service as

sausages at breakfast

roof top pool

pool area

we didn't have a balcony food could be better but acceptable larger pool with landscape gardens

very good service, excellent staff and super breakfast.

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

only suggestion to them is to enhance the gym - the kit they have in their is very lacking, but there's room to

great staff great room great breakfast would recommend!

the room , bar , pool , food , staff

the gym ( although it could be updated) the self laundry good selection of food

there was a gym, a nice pool area and laundry

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

no atm available. laundry was expensive

it was like laundry room on top of my head with tumble dryers turning all the time

any entertainment for kids and very poor for adults

to find anything, we couldn t have breakfast on our last day as our transfer was early - wish it started at

the food selection was amazing, really enjoyed and the kids found many things to eat too!

food was lovely , rooms cleaned every day , pool was closed off so was easy to keep a eye on the kids , close

great room, comfortable bed, and great breakfast

of food no shortages, catering for all tastes, all fresh, attention was immediate by the staff at breakfast,

would not recommend for families with kids as no attractions for them

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on

close to the beach, clean and tidy rooms, breakfast was good too. excellent value for money

location staff friendly good breakfast and dinner clean rooms although could do with a spruce up they helped

perfect location, pool was a great way to cool off after a long

breakfast great when we go to old benidorm will always stay there

room to get showered and ready to leave for the airport after spending the afternoon around the pool

the price. the wifi was working well. had enough blankets

great welcome from hotel, friendly staff, cheap drinks in the hotel bar well maintained pool

selection of food for kids and a kettle in rooms for tea and coffee

breakfast very good

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

on the seafront great views nice bar area great roof terrace with a pool

pool area a little small no kettle in room

aircon was poor and wifi on top floor was very weak

breakfast was plentiful for whatever your tastes

a great place & a good location & good swimming pool & bar & breakfast

location in park short walk from old town, comfy foam mattress, clean modern nice small but clean pool

the gym area was disappointing the equipment was limited and quite old.

awesome bar staff in the cafe

one member of the bar staff wasn't very friendly. sorry, didn't get her name

bar let me have hot water as don't drink

there is no room service

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

recommended laundry services

milenie in the bar was so friendly and would always welcome you with such a lovely smile

great location, nice big room, very good wifi.

great location,good breakfast.ample size room.friendly staff.very helpful staffs

breakfast open later

piano bar in the evening bar prices good.

beautiful rooftop pool area. ultra modern

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so

very clean. modern and in a fantastic location. i loved the rooftop pool

lack of sockets, no laundry service available.

who ran the activities was very good at his job and made us feel welcome we enjoyed the swimming pool

modern very clean hotel pool area great lovely choice for breakfast

next to a school so at 9am the music sounds loudly for the kids to start getting in line

breakfast was excellent and location perfect

gym was well equipped although there was a daily fee

staff were friendly and helpful also and plenty for kids to do

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

limited menu on room service

loved the food , good kids area for the little ones to play , friendly staff , great location

good wifi connection

dove products , kettle & mini fridge staff so welcoming & allowed early check in

location. accommodated early check in. nice room. good breakfast. good shower

they have a kettle, fridge and room service

little room for single person, had everything including smart tv, free wifi

early check in was no trouble

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it

wifi signal did not reach room

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

clean , tidy , good breakfast great location for the old town and staff were great.

the location was fantastic, the staff were very helpful, the breakfast was very good.

clean rooms, location, breakfast

excellent location, we were only b&b but breakfast was lovely.

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why

everything staff all ways happy room was great with a sea view great breakfast

there was a pool it would be great , but i understand it s probably not possible for the

there s no pool however the beach isn t far away

no pool,

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

property was incredible, from spacious rooms, beautiful pool, stunning food and amazing staff.

in the evening there was live music and interesting integration games for adults based on common knowledge,

full english breakfast just like mother used to make...

pool is small and usually kids are jumping in

hotel is a perfect choice for families with kids

only complaint is that the equipment in the gym needs to be updated with much more variety there are no weights

pool in the spa is smaller than you think . but spa is very clean

the lady at the spa was amazing .... really helpful and polite

good wifi

a nice reception area and bar with light entertainment in the evenings downstairs

friendly staff, centrally located, very good bar staff

indoor heated pool close to

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

location and clean room and laundry.

lovely staff warm welcome on arrival very helpful the pool is lovely too

amazing location and beautiful surroundings. the pool was out of this world.

stayed bed and breakfast, food was very good with lots of choice, nice and fresh

breakfast yummy pool on rooftop and view of benidorm exceptional will definitely recommend this

bar and entertainment were good for the age of most of the guests

onsite gym is really basic and tiny but i didn't even know it had a gym until i booked so it didn't matter

noisy in the restaurant and bar with children not kept under control

bar and lounge very comfortable

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

reception, bar and waiting staff are all wonderful

great rooftop bar with great views of

everything was fabulous the location and the breakfast was gorgeous highly recommend

breakfast potions too big

breakfast menu has not changed in years, wifi instructions incorrect

room service food previously was delicious

the selection of cereals at breakfast.

good wifi

the roof top bar closed on the 14th nov ud83dude48

you had to pay to use the gym, it didn't state this.

location. late check in and late check out and friendly staff.

pool maintenance, good atmosphere, comfort, and excellent food, brilliant restaurant and bar staff

again but further away from the entrance next time,very handy for traveling around and lots of parking

good location quiet nice pool and reception bar and restaurant nice

the entrance and hallway were lovely. also the bar area and restaurant.

pool area was fantastic

first stay here but certainly not our last the staff from the reception to the dining and bar staff to the

the pool area was nice and relaxed with plenty of space to chill out

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much

very hard small with a metal bar which lies right across your lower back

you want hotel entertainment ,kids disco etc then this isn't the place for you , entertainment is based on the