it was a laundry bag hanging with a picture of a suit

secured parking area

location, several restaurance walking distance, gas station was just 3 block a way, breakfast and caffe was very

breakfast has a number of healthy items, though i do wish they had decaf coffee

everything was extremely clean and spotless, breakfast was good

pool closes at 10, bar at 11:30, wish they were open later

the breakfast and coffee were really good.

were unable to actually utilize amenities offered such as gaming consoles and pool table

great breakfast

no room service 24 hrs, no iron or iron table, no coffee supplies.

friendly staff, good breakfast, nice and clean

the breakfast was delicious

gym need to be upgraded

i also liked airport shuttle service

breakfast was good

the location the gps told me wasn't the correct one and the hotel parking, very limited

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

also, free shuttle to the airport, with a good selection of stores and restaurants beside the hotel

pool was under maintenance and they didn't specify that to me before making the reservation, i

top notch free breakfast, the best i had in a hotel in mexico

place, confortable bed, you can access several international and national tv channels, decent breakfast

is free shuttle bus pick-up at the airport which is convenient for travelers

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

i asked for bottled water with my room service and they said they didn't have any but would try and find some

i requested a shuttle from the airport to the hotel and they were there within minutes

the shuttle service was reliable to and from the airport

shuttle to the airport was great

couldn t try the breakfast sadly

did not had a chance to taste the breakfast but it looked good

staffs are very nice and they provide shuttle service after midnight

good shower, shuttle service and swimming pool

the airport shuttle is a plus, including the driver was very nice, also the breakfast was good much better than

as son i exited my car the security was asking if i really needed to park on a handicap parking space

poor shuttle bus service not 24/7

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

i suggest you have a sign up list for the shuttle so everyone can respect their turns.

also the shuttle, was on time

the gym and the pool are nice

food and room service

i liked that there was a bar and restaurant area within the hotel

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target)

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

nothing around, laundry closes on the weekend

was excellent and the breakfast was delicious

there isn t room service

free airport shuttle and breakfast

of covid, breakfast is now served via room service

parking lot could have a roof.

hotel is well located for the airport and the shuttle service is excellent

shuttle was a plus, and the room had everything we needed

rooms where perfect, room service was good.

nice little pool and outdoor area for warm days and a small but practical gym for a speedy workout on

i love this hotel provides us with a shuttle to the airport

attention, service and breakfast

the breakfast was really bad and my laptop wouldnt connect to wifi

pool wasn t working and no parkinf

i reserved, their site said that they had a secured parking lot which was extremely important for us

breakfast absolutely not up to the standards

no free breakfast

location and shuttle services to airport

location, really near the airport and they also have a shuttle to it (every 30m ca

room service was closed at 8 pm.

breakfast options!!

clean great airport shuttle location

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

convenient to the airport and a starbucks next to the hotel was a plus! and the shuttle

contacted the property through the booking messaging system to arrange the shuttle and i never got a reply

bed was comfortable. breakfast was great

airport shuttle more or less 24 hours

shuttle availability could be improved, i did not know we had to get reservation for that even if

very convenient near all terminals of the airport and it includes a very basic but quite decent breakfast

airport shuttle is not available all the time we had to catch a taxi from there to the

parking

wifi is slow

looks like it was going through renovations amenities were not available for example the gym

parking breakfast staff people ac super cooli will be back pretty soon

we were not given any wifi

bed was comfortable, shower was great, tv had multiple channels and wifi was fast

security in parking lot, that was was very reassuring

no swimming pool nor gym. no restaurant

3) beds were very comfortable 4) continental breakfast is good

parking inside the building

so had to walk to go get something to eat from the street and came back and ate it by the pool

pool was close no breakfast price for room was alittle to much asked for king bed was given a

great location and good parking lot

clean facilities, and an included breakfast buffet for all

convenient location, included breakfast buffet and service!! the pancakes were everything!

they did loose my laundry however found it next day

waited way too long for lunch entree and had to signal for coffee refill at breakfast

no food no mini bar goods nothing to eat

and her (better than my spanish) broken english managed to order exactly what i wanted for room service

was no room service for cleaning the room between days

also the room service was great and for a really good price, and the fact that they let you check in before

the gym equipment was in good working order and the poolside was always clean

staff was outstanding. breakfast was delicious

great customer service, facilities and location. i really like their breakfast buffet.

room service was quick

they charged me a laundry service two days after i checked out....

during our week long stay, there were several times we desired room service

private parking area with a guard opening the

ordered extra breakfast and half was not

great breakfast !!! great location !!!

security you had on duty on the night of the 14 was veryvery rude, and i also was charge for my laundry

hotel is great beautiful pool staff is great property is clean and property is close to

i couldn't find the swimming pool, nor signs to lead me there

fitness center is too small and too few choices, and the swimming pool was under construction

room service was also

staff is slow - check-out, getting laundry took way too much

they speak english but the room service didn't speak much english

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so

breakfast and fast wifi

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

nice swimming pool, nice breakfast . clean rooms and clean bathrooms.

gym equipment n pool was dirty, n no heated pool either

excellent service and great location. decent breakfast.

gym equipment n pool was dirty, n no heated pool either

breakfast buffet was excellent!

there is no wifi at all

we liked the parking and security guard

the wifi is so slow and shabby. breakfast is bad and simple.

the pool was not clean

clean and comfortable rooms. nice bathrooms. easy check in. safe parking.

friendly staff, bed confortable. free underground parking.

have a pool, but it's not working

it was super dity, the ac smell like pee, the pillows were flat, and the pool was super dirty, food was good

nice staff, great room, ok pool, terrific food

ser pet frienly was the best :)

breakfast was very simple and not very good. the location is awful.

the breakfast selection was great and delicious

breakfast staff were very friendly

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

they said breakfast start at one hour and they didt have anything ready

no secured parking, no closets, no mini refrigerator to store food, also needs a vault to store personal items

the breakfast in the mornig..good food

need a lot of training are slow and they never make eye contact looks like you re dealing with kids

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

breakfast!!

breakfast is great, free and secure parking

parking could be more secure but they were doing some renovations at the moment

bathroom pretty old, pool was very cold also my eyes get irritated in the pool

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

gym and pool are always very clean

beds were super comfortable, the bar in the hotel is a plus

the gym was under remodeling in all our stay and don't respect schedule of pool.

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

the rooms were nice and the room service quite good.

everything besides the hours of the pool

didn t like the parking

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3

the hotel has not wifi and the staff is rude

breakfast included was not worth the price and the bathrooms were not accommodating

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option

rude staff bad wifi dirty room many cockroaches

prefer a self-serve breakfast.

nothing work, nos did the laundry or the box

te facilities are pretty old , there were not enough blankets, the included continental breakfast it

the breakfast was not that good, it was just okay

great staff clean room simple breakfast

the breakfast was the standard continental and very good.

wifi a bit spotty

breakfast was delicious but could use some protein options like egg, because it was only

wifi wasn't the best in the room, i visited the hotel before and the twin rooms had much better

everything .good price. excellent management. good breakfast i love everything

this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just

bed bugs, we had to shorten out stay and wasted a lot of time and money for laundry!! beware

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

limited parking

wifi was very bad

didnt have breakfast because restaurant opens at 8am --- should open at least by 7am for early travelers like

the bedroom had no view and low wifi

gym facilities is very old and broken, and booking information makes people confused and easily

good location, private parking, free wifi, good breakfast buffet. some restaurants at one block.

where was the pool?

wifi signal was weak not many channels on tv.

laundry service

the laundry service

easy parking, friendly staff and great breakfast.

the gym was very dark; needs more sunlight.

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is

i'm not too sure about the parking rules since i don't own a car in mexico, but the first floor looks like a

wifi was not working in the

the wifi was really fast - i actually regret not checking it - but that gives you enough

breakfast and service availability no laundry rooms was available nor the food was

laundry service was not available too during my

room service was delicious.

wifi did not work at all even though i had to work

bed was comfortable, a/c and wifi worked great, close to bus terminal.

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

location breafast was good nice pool

breakfast included was more of cortesy coffe for two hours

wifi kept dropping all the time

breakfast is very poor, they offered one piece of bread and one (yes, only one) cup of coffee

the breakfast starting at 8 am was very good in an ample dining area

limited parking. no coffee in room.

despite the listing there is no laundry service at the hotel

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

wifi route cofiguaration need update

poor parking

any light in the room wifi didn t work, unfriendly staff, hardly any water from the shower

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

also, they were building the new parking lot all night outside our window, we didn't manage to get any

hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars

parking lot is sufficient

wifi could have been better

pool area and bar are closed, but is not the hotel fault, is the coronavirus status

above ground and underground parking with valet service if you like

we were gifted with cupons for drinks, also fruit was delivered at our room as gifts and room service was

it had a 24hr restaurant and a pool and gym great service from staff

the pool, jacuzzi and gym were better than we expected and the whole interior is peaceful and quiet

parking place is a bit far.

parking space should be free

the indoor pool closes at 10pm. it would be nice if the pool area was open later.

it was clean. pool. treated nice by the staff.

wifi can be a bit unstable sometimes, but overall its great

need to improve room service, no tv remote control, towels and coffe in room.

like the pool, the gym and breakfast buffet

parking lot

restaurant in the hotel is very good, they have a delicios onion soup, ant the breakfast is nice

) pool was small and grimy

the parking was too crowded, making very difficult to find a good spot for regular size vehicles

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we

it s a nice hotel, but the wifi is really slow.

was easy going and the parking was validated(free)

wifi

my laundry ticket was changed and they tried to charge me more than the price of dry cleaning a formal

staff were unable to help me with simple requests (tourist information, laundry services)

gym equipment a bit old

bar closes too early

customer service was not that great except for the bar tenders, they rocked.

the worst, i ordered the laundry service for two white social shirts, they brought me yellow shirts

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the swimming pool is small and is being shared with another hotel.

water in the pool was still freezing cold

acces to parking lot is hide,, it does not have a good sign that shows the entrance

the bar was under construction

very friendly staff, close to restaurants, easy access to parking

the location, the bar and the history of the hotel

staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite

run, careful and safe, valet parking, room service