no laundry service,

fireplace was so cozy and nice - all staff were so friendly and helpful - great breakfast and

orange juice for room service and took one hour to get it

wifi didn't extend to room.

the wifi doesn t works in the rooms. you have to go out to the aisle to hunt for a signal

cheap and quick laundry service

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

uncomfortable beds and pillows, no hot water, wifi didn't work

place for few nights, wifi works perfectly, it's very close to the main street with shops and restaurants, the

kind staff. nice place with tons of plants. good wifi.

affordable laundry service

good value for money, nice staff, laundry service.

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

location,laundry

they changed the wifi password for some reason while i was there

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

in fact they forced us to use their laundry service - which was expensive

you had to send your clothes to laundry to get them pressed

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

no room service at the time.

the staff was helpful with setting up a jetski rental for myself to take my kids

they have a small kids that’s my daughter got to enjoy at the end of our day

couldn t connect to wifi properly there s no green are in front of the new building

however you can also benefit from it and enter the hotel's cafe and bar not being a

attention , parking

laundry service

was very nice and helpful with any request from laundry service to transportation

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

quick laundry service

they also have a laundry service

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

also, we took advantage of the laundry service i wish i could take this hotel with me on this trip

i did my laundry with them too; good if you need clean clothes in just a few hours

hostel offers reasonably priced japanese food, laundry and even printing/copy services

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the

i like the location and the view. cheap laundry service.

the kids loved the pool area with the big slider

location, views staff and secure parking.

kids crying in the morning

although i was charged the extra the room service did not respond, because there were left only towels for one

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

wifi connection working perfectly from the room, so could join an online session

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful

there was no fridge even not in lobby and also swimming pool is not real fyi

don t bother with the pool

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our

parking, not like usa accommodations

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

no laundry facilities

the family dinners are a must :) laundry service is good and fast (external lady)

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

wifi was good - just not in the rooms

laundry service, very expensive.

lastly, the laundry service at the hotel was really expensive

excellent wifi

the included breakfast was great

swimming and spa pools both

loved staying in the cabin, having use of the kitchen, free use of kayaks

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

the kitchen is very dirty

the wifi didn't work at all while we were there

kitchen was not clean

although two people are doing their laundry in the lake, it is crystal clear water

early check in

very friendly stuff. great view. kitchen

wifi didn t work in my room (room 14 with the bunk beds), but did in the lobby and some areas of

they alsomhave a big, fully equipped kitchen

free breakfast was plain and it was deliciously filling

good value for breakfast

anything off the restaurant's breakfast menu was included with our stay

the breakfast that is included is great, especially omelette

great breakfast

the free breakfast (eggs, pancakes and banana) was very yummy, and the coffee always hot and fresh

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is

was the cheapest accommodation in town and included a delicious breakfast

too bad the rooftop is only used for hanging laundry as it has a great view

we also had laundry service done for a great price

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

they have a jacuzzi, offer laundry service and help you with tours

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

wifi was good and available in all rooms and public spaces

you'll also get a good breakfast

) breakfast of pancakes, eggs and banana

breakfast is included, and the view from the terrace is incredible

breakfast was very

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

although it wasnt mentioned on the page, breakfast was included

i was to leave very early so they cooked my breakfast the night before to accommodate

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

com had laundry services listed in the facilities however when we asked one staff member they said there

i had my laundry done and they lost 2 of my favorite garments

), use the canoes and there is also a laundry service

a bad experience with the hotel doing laundry

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.