no laundry.

the beach, room with side view to beach, free parking, comfortable clean room, nice shower room

very nice bar with a good selection of beer

convenient parking lovely rooms. great food. friendly staff

breakfast was excellent considering covid-19 restrictions

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

good parking

closing times of the restaurant during the day but, they did have a snack bar that made up for it

no bar service

relaxing spa and pool experience

the sea water spa at the premises of the hotel

extensive wellness and fitness facilities with very friendly and helpful staff members

the parking area.

the property has everything (fitness, spa, pool, direct access to the beach) for great value for money

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

hot or cold breakfast every morning

breakfast good with great buffet selection

the facilities are exceptional we really enjoyed the spa and wellness centre

no room service

extremely competent and friendly receptionists, very helpful with everything golf-related

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

atmosphere extended also to the bar staff, where finding one to dispense a glass of wine sometimes required a

pet friendly free snacks clean rooms

the sauna and gym are definitely a plus

the fitness room/spa was well equipped for its size

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

didn t test but it has a sauna, gym, bar and restaurant

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

however, had only booked the hotel that morning, and as i was travelling with my wife and two kids, elected

friendly staff - what else to ask for good drinks are served at the bar as well

great central location. very friendly staff. nice bar. delicious breakfast.

this is a pet-friendly hotel and our dog enjoyed his stay as well

location excellent. didn t have breakfast as lots of interesting local places nearby

wifi was weak

wifi was excellent

bathroom amenities had to be requested. no mini bar in the room.

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

very small but the noise from the bar around the corner went on all night

the wine at the bar was very reasonably priced and not the usual huge hotel markup

wifi only worked in the lobby

excellent breakfast, nice pool, very clean room and great location for the city centre

we could however order room service and drink it in the bar

secure car parking, pet friendly.

no welcome at the bar for breakfast

the family room was very comfortable and spacious for 2 adults and 2 kids

laundry service was ridiculously overpriced

amazing hotel, great facilities, comfy beds and great pool area

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

we were with 2 little kids (4,8)

at this point i assumed we would just ask for room service as we didn t have any dinner by the time we arrived

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

best bed ever, very clean, professional staff, great room service, amazing location

understaffed, hard to get room service, couldn t get a massage appointment

location, gymnasium.

extremely pet friendly

dog friendly, nice pool for the kids, free parking.

breakfast, staff and spa

easy on-site parking and a fine breakfast before our departure

easy on-site parking and a fine breakfast before our departure

everything except the room service

the room was quite spacious and graciously furnished

on the best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast

water in spa a little warmer please in winter

no place at the spa , tried twice

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

comfy bed, clean room, friendly staff, fast wifi

location, lovely staff, good wifi, good air con.

one of the power sockets in our room was detached from the wall - could be dangerous for kids.

because we were travelling with a pet, we needed a room with balcony

pool not as big as photo

there is no pool outside.

so friendly and super helpful the room was so comfortable and the spa bath was super relaxing the pool on site

my husband was working and they ensured he had good wifi and what he need

nice pool and spa

the food is fantastic, rooms are beautiful and the pool is amazing

sitting room, bar and breakfast room should be air conditioned

the grounds lovely with a heated pool

beautiful pool which was possible to swim lengths in

it was so unique but had a lovely pool and grounds

breakfast was excellent with great variety

hotel is in a good location, just a short walk from the beach, with shops and bars close by

enjoyed the breakfast as well - wide variety, lots of options

seaside, nice breakfast, room

en face de la plage, plein centre, tres propre, literie et chambres agreables, bon petit-dejeuner, service poli

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

some vegetables and fresh fruits at the breakfast would be appreciated

attentive personnel; good breakfast

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very

breakfast and location

the location is fantastic. the bar and the buffet breakfast was very good.

- terrible room service - long delay - poor quality four star

there's no restaurant or room service

a small thing but the bar was closed very early on the friday night.

is basic but good however no room service apart from microwave meals

all staff were really friendly and helpful from reception to bar and restaurant

location and view we didn't used restaurant or bar but they looked nice.

the way they treated my kids! they were super kind!

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

the way they treated my kids! they were super kind!

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient

terrible wifi cover

breakfast was so so but not a problem for me.

breakfast was great location great city great wished we could have stayed longer.

street moody at night 2 small dogs : 2 x the pet charge

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

i needed to register every time i wanted to use wifi. it was a pain.

wifi really bad

location is amazing and it s very nice to have the bar on site

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

the bar area was great too - a lovely place for a drink

was nothing to dislike other than i wish the restaurant and bar were open

comfortable and stylish with a lovely bar area at the entrance

weekend laundry service so no sheet changes and no clean towels unless requested

wifi signal was quite weak in our room and i think it would be better to include breakfast and

we would recommend this property to anyone who is travelling with kids and looking for some additional space

location lovely bar and garden

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended

hopeless wifi

wifi and breakfast was not so good.

only french tv channels, the wifi however is decent

for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could

didn't book it for its wifi but had we known it wouldn't work for the 4 nights we were there we certainly wouldn

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

lovely little hotel. good for kids and families.

good wifi

got early check in for free without any problems

there is a very limited gym

the wifi was irregular

pool & pool area is nice but quite small , so if have kids who like a pool i’d go elsewhere as imagine will

good little gym

the facilities - gym, spa location close to the beach &

cost of room service and food provided for dinner poor standard.

no wifi password was given

bed not comfortable room service very light nobody to handle luggage swimming pool not clean

breakfast was pretty expensive but good. spa was tough to get appointments

had to walk to bar to get a bottle of champagne for room as no room service available