excellent room facilities and nice swimming pool.

nice staff. great spa treatments that my wife took. good breakfast.

easy on-site parking and a fine breakfast before our departure

comfortable hotel with very friendly reception staff, excellent parking, great pool facilities and comfy loungers

amazing breakfast selection. really quiet and clean. perfect.

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for

why allocate us a reservation time when in fact it was last order for your kitchen

pool area is ok but could be of higher standard

from of the lake, with some enjoyable live music, and were able to relax the following day by the pool

comfortable room & good parking. excellent and very quick room service for dinner.

the food is fantastic, rooms are beautiful and the pool is amazing

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

our kids hated the fact that the wifi was so terrible too

perfect secure parking and great service

beautiful pool which was possible to swim lengths in

wifi worked very well

the wonderful swimming pool. the breakfast.

medium size hotel friendly staff perfect location easy secure parking pet friendly clean, decent sized

the interior design choices and the pool area.

it is a modern building with outdoor swimming pool which however was closed due to the season that we visited

wifi only worked in the lobby

the wine at the bar was very reasonably priced and not the usual huge hotel markup

the location, staff and bar staff were exceptional

very small but the noise from the bar around the corner went on all night

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for

excellent hotel with very friendly staff and services. pet friendly. highly recommend !!!!

unique concept of a buffet bar accessible by guests at all hours and free to use

i like the gym with sauna

pet friendly free snacks clean rooms

gym is small but convenient, with free weights and cardio machines

location, lovely staff, good wifi, good air con.

the extra charge for pets is 20 euros per pet which we feel is rather steep.

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

comfy bed, clean room, friendly staff, fast wifi

wifi was weak

the bar looked like it was getting renovated--progress looked cool

breakfast was in a gorgeous room with a nice selection

friendly staff, pet friendly, big room with high ceiling and beautiful big windows.

would have loved a bar or a coffee shop somewhere to spend some time without being in your

this is a pet-friendly hotel and our dog enjoyed his stay as well

laundry service was ridiculously overpriced

very comfortable pool longes as well

husband & son used the basement gym and we all loved the pool terrace

great pool, friendly staff

the gym was very small and crowded compared to the spa and other facilities

i used room service, spa facilities, restaurant and had laundry done

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked

breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english

loved room service, also loved the gorgeous flowers in the lobby.

service was the best in the class too, and superbness of the spa is completely undersold on their website and

spa area could be updated & hot tub temp could be higher but fine as is.

room service, late at night they only serve cheese and charcuterie

facilities from the restaurant and bar to the spa and pool were superb

the pianist in the bar was brilliant

perfect little bar area downstairs and right in the middle of all the amazing restaurants and bars biarritz

bar made an excellent gin and tonic with a selection of gins available

location clean and welcoming helpful staff good buffet breakfast nice restaurant nice pool though

we were able to use the swimming pool of the spa for the morning swim and were mostly alone at that hour

big bathroom with bath and shower, comfy beds, large tv - good breakfast selection too in a great bar setting

wifi was tricky to get set up & use.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

and on top very pet-friendly

location is great and they are pet friendly and you get the option of in - room breakfast

en face de la plage, plein centre, tres propre, literie et chambres agreables, bon petit-dejeuner, service poli

could do with a proper bar to relax with a drink in the evening.

television network/wifi did not work so could not cast from iphone

the reception & bar area are very nice

brilliant location. clean spacious rooms. lovely bar area

there's no restaurant or room service

is basic but good however no room service apart from microwave meals

- terrible room service - long delay - poor quality four star

breakfast was delicious and staff was super friendly and helpful

excellent breakfast in a super bright and fresh room too

breakfast and location

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

some vegetables and fresh fruits at the breakfast would be appreciated

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

coffee machine in the room was faulty but they replaced it the next day, the room service menu is a bit limited

no fridge. had to book gym.

gym is very small and lacks gear

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

wifi was not working.

didn't have the breakfast. liked having breakfast outside in one of the cafes.

street moody at night 2 small dogs : 2 x the pet charge

like a budget hotel with high prices, no coffee in the room or room service, terrible

room, comfortable bed, great breakfast right in the heart of the city

pool wood surrounds need sanding as they left many splinters in kids feet

chateau with garden, parking space and exellent restaurant with michelin star on territory, polite and always

facilities were lovely and the staff was really nice, the views on the pool were particularly beautiful

we booked it as on the description it said room service, snack bar and restaurant

property have wonderful landscape, nice fountain, good pool

the way they treated my kids! they were super kind!

no parking. but got help with the luggage by the bar tender!

location and view we didn't used restaurant or bar but they looked nice.

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

all staff were really friendly and helpful from reception to bar and restaurant

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

lovely little hotel. good for kids and families.

got early check in for free without any problems

lovely little hotel. good for kids and families.

room was practical with cool bunk beds for the children really nice ambience in the hotel mini bar well priced

fantastic location, great bar and lovely staff

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant

plus you can t go wrong with having a cocktail bar connected to your hotel

location is amazing and it s very nice to have the bar on site

weekend laundry service so no sheet changes and no clean towels unless requested

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended

breakfast views of the sea great parking very central for bar and restaurants good wifi

no tea or coffee in room, had to either pay for room service or go out to get coffee in the morning

we would recommend this property to anyone who is travelling with kids and looking for some additional space

slow wifi in the room.

ground floor bar was closed, the food selection,room service and roof bar was poor

unfortunately there was work on the terrace bar and it was next to the pool

breakfast wasn't hot the first day

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

the facilities are exceptional we really enjoyed the spa and wellness centre

i have stayed several times here as we have a dog and the locality is very pet friendly..

was small, pillows worn and flat, bathroom floor dirty and room service for dinner was almost cold

plenty of parking, good pool and a nice

hot or cold breakfast every morning

wifi is not so easy to be connected. and there are few plugs.

for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could

didn't book it for its wifi but had we known it wouldn't work for the 4 nights we were there we certainly wouldn

only french tv channels, the wifi however is decent

hopeless wifi

be warned that even at this astonishing high price, you are looking over parking lots and thus cars

the beach ++++ facilities: restaurant +++ and pool family: room equiped with all needed baby's

close to the beach, nice surroundings and huge parking

close to beach, nice room, quiet, good tapas bar with sunset views, nice pool.

plenty of parking available next to the beach

the sea water spa at the premises of the hotel

the property has everything (fitness, spa, pool, direct access to the beach) for great value for money

yes, they say, that fitness centre is included, but the swimming pool is not working and other facilities have

modern hotel and as a spa hotel the atmosphere was sterile

the parking area.

staff were incredible and so was breakfast. pool is gorgeous too.

the swimming pool is delightfully warm and clean

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

parking was practical

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room

villa with gardens, great views and infinity pool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

didn t use the pool, but think it would have be ideal

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels