the location is fantastic. the bar and the buffet breakfast was very good.

the reception & bar area are very nice

- terrible room service - long delay - poor quality four star

of staff, room service quality, no fresh amenities, empty shampoo bottles, broken things and not fixed even

brilliant location. clean spacious rooms. lovely bar area

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very

breakfast was really good too

excellent breakfast in a super bright and fresh room too

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

hotel is in a good location, just a short walk from the beach, with shops and bars close by

location is great and they are pet friendly and you get the option of in - room breakfast

close to the beach, comfortable room, nice breakfast

room with a view. very chic. breakfast was fantastic

poor wifi in the rooms

didn't have the breakfast. liked having breakfast outside in one of the cafes.

breakfast was great location great city great wished we could have stayed longer.

we didn t have a breakfast option but it smelled good

breakfast was so so but not a problem for me.

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient

so friendly and super helpful the room was so comfortable and the spa bath was super relaxing the pool on site

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

room 506 is out of reach for the wifi, noisy (window doesn t close properly), humid carpet due to the ac

staff were excellent, reception staff so friendly and the bar staff were and manager were very helpful and very

spa is really awesome!

the way they treated my kids! they were super kind!

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and

no parking. but got help with the luggage by the bar tender!

all staff were really friendly and helpful from reception to bar and restaurant

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

i needed to register every time i wanted to use wifi. it was a pain.

wifi not working in the room

wifi really bad

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

the bar area was great too - a lovely place for a drink

fantastic location, great bar and lovely staff

location is amazing and it s very nice to have the bar on site

plus you can t go wrong with having a cocktail bar connected to your hotel

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant

weekend laundry service so no sheet changes and no clean towels unless requested

wifi signal was quite weak in our room and i think it would be better to include breakfast and

also very good wifi

cool vibe. beautiful staff. great back bar and garden

gorgeous garden and outside bar area

exceptional service, stunning view from the room, wonderful pool area.

facilities from the restaurant and bar to the spa and pool were superb

water in spa a little warmer please in winter

incredibly wide breakfast choice

i am a woman traveling alone, and each time, during all three stays, every time i checked in for breakfast or

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

good wifi

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

wifi in bedroom is poor and no lift.... but this is a nice small charming hotel

got early check in for free without any problems

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

there is a small bar and lounge at the reception which we appreciated

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in

one of the power sockets in our room was detached from the wall - could be dangerous for kids.

comfy bed, clean room, friendly staff, fast wifi

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english

price of food and drink in bar certain parts look tired and worn

breakfast was outstanding, and the views from the outdoor pool were amazing as well

wifi and breakfast was not so good.

poor wifi

getting wifi in my room could be difficult. parking was expensive.

very slow wifi

for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could

room service food was disappointing and expensive

the wifi was irregular

lovely rooftop restaurant & bar fabulous swimming pool great breakfast

during the winter, the pool is not open, but we went up to the bar and walked around the roof patio to take a

wifi was not good , a liitte decorating and update needed to rooms

laundry service was ridiculously overpriced

the hotel accommodates kids and dogs well

the outdoor swimming pool area, with its comfortable lounge chairs and attentive service, was wonderful

were disappointed that the pool is described please note that the heated outdoor swimming pool is open from

there was a cute library area with board games which kept the kids and adults alike entertained

forget about taking your own car as parking is impossible

beautiful pool which was possible to swim lengths in

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

loved the pool , the breakfast and the staff was very polite

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

lovely restaurant and bar area staff were fantastic

excellent dinner and great breakfast buffet

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the

excellent, especially as kids go free with an adult swimming pool lovely monkfish lovely vouchers for ice cream

comfortable room & good parking. excellent and very quick room service for dinner.

and the staff went to lots of effort to make us feel special, with chocolates, flowers and rose petals in our

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough

parking was also good as we were travelling with our dogs

was beautiful , the room the bar the restaurant , we are booked to return in november on our way back from

facilities were lovely and the staff was really nice, the views on the pool were particularly beautiful

loved the charm and character of the little estate the pool area and service was lovely the views were tranquil

to the resort we had to drive in to town but it was easy enough and anne gave us advice on parking

to town 10 min drive to the promenade free parking breakfast was very nice service extraordinaire

friendly staff beautifully restored old mansion nice pool and pool bar beautiful gardens with exceptional

you cannot charge premium rates for this - again on thursday 13th the party noise from the hotel bar was

the gym would be better if there were free weights.

breakfast buffet could have been more inclusive

the facilities are exceptional we really enjoyed the spa and wellness centre

lovely pool

the parking area.

the sea water spa at the premises of the hotel

access to the pool required the purchase of shoes and swimming cap

we also had only view to the parking spot

yes, they say, that fitness centre is included, but the swimming pool is not working and other facilities have

we liked everything from the shady car parking to the fact that dogs are welcome

there is a bar and restaurant that overlooks the beach, perfect for watching the sunset

great location close to beach and biarritz . great to find a well equipped gymnasium as well.

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

the outdoor salt water pool is very nice

happy hour with alcohol or no alcohol drink and delicious food for all guests in rhe club gym ok modern nice

great view from 9th floor bar / breakfast room

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

the sauna and gym are definitely a plus

in the top floor, there is a nice bar area with self service (and free) non alcoholic drinks

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

villa with gardens, great views and infinity pool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

the property as a whole is beautiful with a sea view from the pool and lots of green

some kids were brave though

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

major but l think the flat needs more cooking dishes in the kitchen, and positioning of the dishwasher is

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

great bar that is open late for a digestif after dinner

there is no mini bar but there is free water and tea making facilities; the air conditioning was easy to use

bathroom amenities had to be requested. no mini bar in the room.

the wine at the bar was very reasonably priced and not the usual huge hotel markup

watch tv as the wifi code supplied didn't work

location excellent. didn t have breakfast as lots of interesting local places nearby

breakfast was in a gorgeous room with a nice selection

the breakfasts were excellent and the breakfast staff was very helpful

at 11 pm the bar closes

the hotel staff were brilliant, the breakfast just perfect and the room very comfortable

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

was no dinner (just snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

wifi does not work very well in the room 415

the hotel bar was not open at weekends.

with lovely staff - stayed over on our trip to spain, great hotel and so welcoming if you have a pet with you

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

very friendly and professional staff. great room service.

you had to register at reception to use the gym

the staff: the reception, housekeeping, and room service were five stars

that turned out fantastic because it was by reservation, and therefore it became your own private gym

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

parking was ok

everything clean and tidy, spacious room and huge bathroom, fantastic parking for our car

very pet friendly with dog bed and treat provided.

the spa area outside is a nice touch

free parking

comfortable,close to the best surf spot, parking ,cozy we will come back

maybe clarity as to whether the pool was open in september but then i could have asked.

we didn t have a car but we noticed the car parking was ample and it would be easy to get around

parking on site