i also had a lovely swim in the outdoor pool

staff, location and breakfast. pet friendly.

excellent wifi

wifi does not work very well in the room 415

medium size hotel friendly staff perfect location easy secure parking pet friendly clean, decent sized

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for

excellent service, perfect location, very good wifi, good breakfast

great bar that is open late for a digestif after dinner

bathroom amenities had to be requested. no mini bar in the room.

very small but the noise from the bar around the corner went on all night

the breakfast was right for my needs

the breakfasts were excellent and the breakfast staff was very helpful

gluten free option for breakfast

breakfast was in a gorgeous room with a nice selection

lovely hotel and breakfast was lovely

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

didn t test but it has a sauna, gym, bar and restaurant

no fridge. had to book gym.

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

in other words, the bar was closed, including room service

unique concept of a buffet bar accessible by guests at all hours and free to use

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

clean facilities and bedroom very comfortable bed excellent food nice sauna and gym excellent

a little gym with fair equipments, towels,

great view from 9th floor bar / breakfast room

pool area is nice and the free spa access is a plus

breakfast was amazing, location was great and staff were so kind and helpful with any questions

the room was perfect and as expected, we did not use the breakfast or the pool.

amazing breakfast selection. really quiet and clean. perfect.

the staff were fantastic and always available to help. the shuttle bus service was also great.

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for

they did provided room service, but was a very limited menu

getting served in the bar as there was only one, overstretched, bar staff member working

we love the hotel design and have returned on several occasions . spa is lovely

breakfast was pretty expensive but good. spa was tough to get appointments

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

loved the pool , the breakfast and the staff was very polite

pool area and garden was really nice

our kids hated the fact that the wifi was so terrible too

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

breakfast buffet could have been more inclusive

golf did not have golf carts

no room service

location, secure parking, dog friendly (dog bed and treats provided

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

hotel by the beach walking distance to ice rink, kids playzone and skate park

good for surfing , relaxing on the beach or playing golf

hotel by the beach walking distance to ice rink, kids playzone and skate park

i m a pet lover, but keep the dogs to one set of rooms; some owners fail to bathe as often as they sound

husband enjoyed using the gym

we also had only view to the parking spot

value for money, friendly staff, parking places at the hotel, large tv screen, boiler perfectly clean with tea

2 price/quality: with many additionql payments: for breakfast, city tax, for swimming pool, the price just for

modern hotel and as a spa hotel the atmosphere was sterile

access to the pool required the purchase of shoes and swimming cap

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in

spent a lot of time at the beach, the kids loved it despite the big waves

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

because we were travelling with a pet, we needed a room with balcony

great location, clean and friendly staff. kids loved the lollies in the reception.

laundry service was ridiculously overpriced

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

there was a cute library area with board games which kept the kids and adults alike entertained

the quality of the food whatever we were to try at the pool bar was also excellent

the lobby bar had great food and drinks options but was double the price you would pay outside the hotel

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

i used room service, spa facilities, restaurant and had laundry done

pricey for food and drink and spa prices were ridiculous, but it is a sofitel i s'pose

breakfast was nice

:( hair saloon :( no 24h room service

i am a woman traveling alone, and each time, during all three stays, every time i checked in for breakfast or

the breakfast was grandiose, matching the splendor of la rotonde in which it is set

facilities from the restaurant and bar to the spa and pool were superb

facilities from the restaurant and bar to the spa and pool were superb

everything except the room service

there is no pool outside.

on site parking. great bar staff and reception.

had arranged things the night before only to have no breakfast room service arrive prior

wifi on 5th floor was a bit iffy but it still worked.

kids free time, wasn't kids free

wifi connection to my room was very poor, possibly owing to the elevator shaft blocking off access

they didn't offer any special pet amenities (water bowl, dog treats, dog bed etc) so the charge seems uncalled

could do with a proper bar to relax with a drink in the evening.

the wifi speed was ok, 13/7 approx

location is great and they are pet friendly and you get the option of in - room breakfast

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

good wifi and

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

attentive personnel; good breakfast

breakfast was really good too

excellent breakfast in a super bright and fresh room too

breakfast and location

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

staff very helpful with good english (my french is not) wifi worked well

- terrible room service - long delay - poor quality four star

brilliant location. clean spacious rooms. lovely bar area

of staff, room service quality, no fresh amenities, empty shampoo bottles, broken things and not fixed even

there's no restaurant or room service

easy to find just off motorway outside biarritz and great parking

there is lots of parking if you have a car and dogs were very welcome

easy parking

stunning grounds to walk your dogs if you are travelling with pets

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers

wifi was not working.

it was a great place, there's no restaurant other than breakfast, but that's ok

breakfast was great location great city great wished we could have stayed longer.

breakfast was so so but not a problem for me.

good breakfast

the way they treated my kids! they were super kind!

location and view we didn't used restaurant or bar but they looked nice.

all staff were really friendly and helpful from reception to bar and restaurant

no parking. but got help with the luggage by the bar tender!

the way they treated my kids! they were super kind!

fantastic location, great bar and lovely staff

was nothing to dislike other than i wish the restaurant and bar were open

comfortable and stylish with a lovely bar area at the entrance

pet friendly

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

wifi quite slow

wifi in bedroom is poor and no lift.... but this is a nice small charming hotel

the rooms are very clean and well equipped with fresh towels, soap, a hair dryer and a full mini bar (at extra

loved how close we were to everything-the beach, restaurants, a playground for my kids

weekend laundry service so no sheet changes and no clean towels unless requested

cool vibe. beautiful staff. great back bar and garden

no tea or coffee in room, had to either pay for room service or go out to get coffee in the morning

also very good wifi

excellent location. helpful staff. cute bar and courtyard.

restaurants and market, rooms very nice reception staff very accommodating nice open air swimming pool on the

no gym facilities which were advertised

breakfast overpriced and pity gym was closed without information at the booking.

lovely rooftop restaurant & bar fabulous swimming pool great breakfast

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

wifi is not so easy to be connected. and there are few plugs.

hopeless wifi

wifi and breakfast was not so good.

didn't book it for its wifi but had we known it wouldn't work for the 4 nights we were there we certainly wouldn

getting wifi in my room could be difficult. parking was expensive.

staff were incredible and so was breakfast. pool is gorgeous too.

the swimming pool is delightfully warm and clean

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

parking was practical

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room

villa with gardens, great views and infinity pool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

didn t use the pool, but think it would have be ideal

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels