didn't like the fact that a dining table replaced the comfortable chairs in the area where the fireplace is near

gym was not stocked with paper towels or spray that i could use to wipe down the equipment i used

whole place is a full retreat package, sauna, steam, hot pool, indoor pool, excellent food, massages, the

we enjoyed a drink by the pool so that was an added luxury

parking at night was too far from the main building........husband has difficulty walking.

the kids were hoping the pool was open, but we understand why it wasn t

good pool and hot tub

grab and go breakfast was good staff was great

didn't use the pool or fitness facilities so can't comment on those

breakfast more whole wheat bread..

the golf course was beautiful but challenging to play

need updating need wing for adults trying to relax with no kids noisey with kids running

amazing scent welcomes you amazing staff,wants a quiet place with spa,romantic,family friendly,golf, it's

i had to insist on a kids menu option while dining at babo; it's available via room service but apparently not

food and breakfast was great

2) i did not book a pet room initially as the option was not available but upon checking the hotel policy

trucker or large noisy vehicles parking outside the room and leaving very early in the morning petrified us

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

the bed was comfy the breakfast was delightful the room was clean

for a pet friendly hotel, i was surprised to see carpet

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

clean, courteous staff and perfect breakfast area

breakfast is ok selection is limited

even gasoline was nearby and most important for the free parking provided by hotel

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

helpfull staff, wallmart and numerous dining options within walking distance, free parking and wifi, near the

clean good parking good breakfast

very clean, beautiful pool and hot tub and the staff were amazing.

no laundry room for extended stays.

spa tub was not working

good wifi bed very comfortable very clean

free wifi free parking and free breakfast although we always go for the

had to go to front desk myself to grab cutler - no room service

knew i was exhausted and took care of me professionally hotel was exceptionally updated the breakfast was very

tempted to cross the parking lot and buy a cup from tim horton s

when i arrived at the reception desk - personnel gentil et pret a aider a la reception great breakfast including

clean and comfortable. we love the heated pool!!!

staff are friendly,very well located and so clean.they serve a healthy breakfast.

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

the coin-operated laundry was very much appreciated for my 5-night stay

wifi and parking included

no beans for breakfast bar shuts to early 9pm come on

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

parking sucks

everything was perfect, the only thing i didn t like was the pool that had cold water.

they have a few tables in the lobby with a bar that theoretically can serve food, but since it wasn't open,

was looking forward to using the pool, but didn t bother trying to book a time when i saw how many kids were

good breakfast, laundry room very useful and very spacious family suite

they have complimentary breakfast, free parking, self-service laundry and indoor pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

the gym and pool were great as

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i had a great experience. great gym too.

starbucks in the lobby and tim hortons in the parking lot so lots of options for coffee

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

the middle of nowhere and no bar or restaurant all plastic utensils at breakfast - not good for the environment

the pool was closed, but the gym was opened

customer services, long pool hours, good size, clean rooms, great continental breakfast, free parking

also, the hotel has laundry and fitness centre, required for a family

staff was friendly and helpful with parking

breakfast

wifi didn't connect my kids tab, no food, breakfast sucks

good parking

close to a go station and there is coin laundry onsite

guest laundry was great and fast wifi

relaxing atmosphere, free parking, there is also a laundry room in

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

have been a sign in laundry room about cost and where to purchase laundry detergent

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

also, having working laundry facilities on my floor was a bonus

location plenty parking great room very spacious with large jacuzzi thoroughly enjoyed the

inexpensive, huge suite, good wifi

then the property said they would check with the linen/laundry staff

modern, clean, great pool and gym. definitely stay again.

free parking , clean rooms, quiet hallways, quick and free wifi

it is close to toronto pearson airport and has a pool/spa to relax in.

they had so many kids there seems like i was back home

a lot of different amenities available, such as laundry, pool, fitness centre etc

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

laundry room can have a little device to pay with card or with tapping.

laundry procedures, not customer friendly.

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

friendly staff. breakfast has a good set of items.

quiet & clean v.good wifi

breakfast was good every morning, kids loved going to the pool everyday day due to the heat

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

gymn....not working....broken machine

great staff, pricing, general cleanliness, upgrades, breakfast, location, quiet.

the shuttle came right away and i was alone with kids so it was super helpful!

front desk staff had no information us about the pet charge

yummy breakfast and small evening meals

breakfast was fresh and a great selection was offered

kitchen sink was clogged, i told the reception but they didn t do anything, checked in was very

suite room was very nice, we love how there is a kitchen, sotting area and bed

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

pool is smaller than average but less frequently used than other hotels due to fewer children/teens

location ,free parking,complimentary breakfast,staff was great

convenient location and great breakfast

breakfast was good and pool was good for the kids

our kids loved the pool

to airport also long term parking which is a big plus shuttle supplied by hotel which made it so

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached

suddenly wifi service has stopped and didn't come back few hours.

we did take advantage of the workout room and pool-spa

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

there also is a rather small swimming pool plus a hot jacuzzi, which worked well with the kids at the end of

pool was 24

pool is good

breakfast and room

pool very clean

good location, free parking

lots of free parking

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

(like a wet laundry that is not dried well) there s no free bottled water

laundry service

no laundry generally the rooms and all seems older

enough towels (2 for a room for 4+), problems logging on to wifi with my laptop (could be the user

coach left without notifiying us in the bar that they were leaving

free parking was a major factor in my decision

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

first they said it must be your children, i told them we just entered and my kids are still

the attached bar was a nice amenity and reasonably priced compared to other hotels i ve stayed at

the hotel even has a laundry you can use

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

poor wifi

i like the cleaness and quitness in the room. also, i loved the easy connection with the wifi.

the gym was closed for work.

from staff on arrival and we were able to have a very late check out

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

midnight arrival, not near airport, shuttle impossibly inconvenient, surprise extra charge for pet on already

we got to the hotel on account of the unnecessary hour long wait in freezing cold weather, the kitchen was closed

smooth process of checking in, absolutely appreciate the free parking

no laundry service active sat and sunday

the laundry room has sewer smell

the rooms were comfy, the kids enjoyed the pool, it was excellent.

room service was the worst

the fitness centre complimentary parking & wifi

room was very clean, beds were very comfortable. liked the swimming pool and the gym.

location is near 401. kids had a great time

beds, pools, jacuzzi water slide for the kids,

will definitely come back with the kids

had a pet accompany me on the trip and got the room across from the ice machine

the breakfast food. no laundry machine (self-service) which is cheaper

room service was efficient and safe and the breakfast was really

to the airport with free shuttle bus so could get the train to downtown toronto easily

the shuttle service was great for my son to get to his early morning flight

wifi connection was fast

laundry at the basement

the room smelled clean - like fresh laundry

and spa were closed but listed on line as being available

the pool is far and poor

pool was a perfect temperature

there is laundry onsite

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

breakfast buffet was great and family friendly. kids loved the swimming pool

they have a shuttle that runs back and forth from the airport from r3 on the ground floor and departures

late check out

the gym is big and the running belts are in good conditions

the bar serves food, so i went and ate before retiring for the night in my room

kitchen fridge was tiny and did not have a freezer

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

pool area

also, ice maker and drinks vending machine on the landing by the lifts, gymnasium, pool and small bar

early check in awesome

the laundry facilities were out of order for the 6 days of our stay

no laundry bags

has laundry at facility, which is convenient

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

have been close to the laundry as it sounded like machines spinning

the location was central,the hotel was quiet and clean..there is also a laundry

my kids and i enjoyed our stay and will surely be returning again

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

due to the covid19 pandemic, pool and gym were closed

the laundry option is another one

are free laundry services and for the location was good breakfast was very good with a good selection

i m impressed that the hotel has a laundry room

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the clean room, amenities and the complimentary laundry room for guests

comfy beds, very helpful and friendly staff. even guest laundry

our room was next to the laundry but we heard no noise at all

the room was ok (comfortable, clean) but no laundry bag

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

that they had laundry on site

gym, laundry etc. everything we needed and then some.

location is great. only 2 floors, easy to go up/down. has laundry onsite.

laundry and fitness room available which i didn't use

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the hotel has a laundry room for the guests to use, clean and well organized

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

the cleanliness and comfort was fantastic. the great laundry facility was convenient

room was across the hall from hotel facilities (i think it was the laundry)

the gym was good as was the laundry facility

waiting for our shuttle was a bit of a hassle, but it was figured out pretty quickly!

wifi was good

strong wifi signal

free laundry is great to have

laundry and gym access

my kids and i were very jetlagged and they had a pokemon card set that we played with at 5 am in the

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast, amenities, location, service.

also has laundry

facilities, big rooms with sofa and complete with kitchen appliances

loved the open concept room and the kitchen/shower

pool and gym were great

parking was important to me, as many other hotels i researched charged $30 or more per night, plus

pool a nice bonus- it was warm and hot tub was hot

loved that the pool room was open late and quiet

was no safe in the room and our room was right across from the pool so you could hear kids screaming

lack of disclosure of pet friendly facilities there was no mention of a pet fee of $100 especially when our pet

pool is little shallow for 6ft+, but not a bad one

there is everything you need for a good holiday: we used the pool, laundry, bistro

had a bar and small cafe

i am not complaining about the kid as kids sometimes go cranky

we were told when we signed in that their restaurant and bar were closed due to the holidays

the wifi connection was not the best

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

available amenities wifi pool hot tub etc. great location near restaurants and airport.

no room service of any sort and they charge 175$ for

clean, quiet, plenty of free parking

airport shuttle

no laundry machines for ppl staying long

the only dislike was that the wifi was not that great. but everything else was perfect :)

very clean; towels were soft and not crunching (like most hotels); nice onsite gym; room service breakfast was

the water in the pool was on the cold side.

were pet friendly without a pet fee

no laundry service, which should have been there

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

great helpful people, clean room and nice continental breakfast.

parking was abit tight

welcoming, very well appointed and free parking.

felt as if we d been given the kids lunch from last week

the parking lot had plenty of space

was literately 3 cars in the parking lot and 2 of them were ours

- but acceptable for short stay bathtub area could have used grab bar for safety

there is even a do it yourself laundry room

laundry needs more washers and driers

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

spacious room, laundry facilities on site and staff extremely helpful

free laundry was a plus

the laundry room accepted debit or credit cards

having laundry available was

the bed, the breakfast the room,and the laundry room. the elevator lobby.

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

hotel, they didn't offer a nicer room than one on the same floor as the lobby, in front of the parking lot (when

breakfast has very limited selections. needs to be improved.

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

often having to wait due to staff in the elevator with their laundry bins

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

hotel does have a lot to offer with full kitchen and laundry

booked this place because after a certain time of travelling we wanted to do laundry

more than one room (full kitchen, laundry)