no pool or spa

bed was comfortable and wet bar was handy for coffee/tea, but otherwise room is very dark, and in need of an

wifi in our villa was not working while in others it was ok

the breakfast was your regular gallo pinto with the sides of your choice, plus juice and coffee

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

the breakfast was amazing and the fruits were perfectly ripe.

excellent food restaurant and breakfast

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

wifi weak the owner ignores the neccessary investments

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

the wifi only worked in the lobby, which is a biggie if you consider that everything is so disparate

wifi is only available in common areas. the breakfast could be better, with more options.

expensive restaurant , food quality not worth the price , breakfast was ok ( one could choose between different

nice restaurant in the hotel and free breakfast was delicious

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

at end of day, having a bar to sit at is better than restaurant seat

private parking

breakfast wasn’t the quality we were used to in costa rica

really weak breakfast

nice view. nice people. made breakfast to take away

cold, even though we used 2 heaters. not very good breakfast, but fair.

great breakfast and awesome views of the valley

very close to volcano. beautiful view. good breakfast. everything was great

so far the best breakfast we got

they offer a great breakfast and dinner and from the rooms you have a great view of the valley and volcano

breakfast, included in the stay, was excellent, with plenty of locally grown coffee

beautiful property, delicious breakfast

they need better pool and bathroom towels

that we really liked like the disposition from the staff and some of the facilities like the pool and the grounds

the breakfast was amazing

grounds, spacious and well designed rooms, friendly staff, refreshing pool, fresh fruit and squeezed juice at

great location. beautiful surroundings. great breakfast. friendly staff

the pool did not look clean and my mom had to asked for the pool to be clean

staff at the reception and the breakfast lady were a bit rough the property has a luxury style but it s

breakfast could be better, and choice of food for dinner a little bit more extensive.

the spa uses products that are full of chemicals and brands that can be purchased from the grocery

pool service was non existent

location, great breakfast.

i really appreciated the comfort of the bed and the breakfast was great!!

pool and workout area was not what we expected. small cold pool, not much of a workout gym

like the breakfast

time i was there i just signed for room service and they just put it on the bill when i signed out

parking not comfortable. no running hot water.

it also has a safe parking

it s secured location free breakfast is wonderful

good breakfast, and off-street parking available

the breakfast was delicious

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

there is a big supermarket and many restaurants, bars and breakfast places near the place

fantastically friendly staff; slick interior design; best free breakfast anywhere!

breakfast and location were fine

the staff were very welcoming, they spoke english and served a delicious breakfast

breakfast was great, location was convenient to walk to historical centre and train station

breakfast in an open air patio surrounded by plants and birds was very pleasant

breakfast great- staff were very helpful

thought breakfast was included, and it was late starting

comfortable, secure parking and great breakfast

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast was bountiful.... located near la paz park, great for kids

on one of the days, a mom stayed back with two sick kids

on one of the days, a mom stayed back with two sick kids

the kids loved hanging out in the pool after a busy day

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

good wifi signal and speed

the private parking is very handy and the prices are fair

parking, location, secure. good breakfast starting at 6:30.

uncomfortable and not very secure parking

parking place for free

they also washed, dried, and folded our laundry in 2 hours for $10

they also took care of our laundry and fed us the most amazing breakfast every morning

very fair price for laundry too

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

the laundry service was perfect

laundry could be arranged via reception

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

no wifi in the room. bed not confortable.

also connects internally with its own bar and restaurant

i was grateful to have laundry service

rooms are beatiful and clean, excellent wifi

of lights so its very very dark, the railway right next to the property so expect to have your kids up at 6am,

the room was great - very spacious with a spa bath and well lit with an interesting configuration

there was no room service, no restaurant in the hotel and they had construction work in the room next to mine

i like that the bar is downstairs

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

the wifi didn't reach my room, but it was fine in the lounge area outside my room

excellent breakfast lunch and dinner served at hotel castillo

i brought my tablet (rooms have wifi), so i was able to watch amazon and netflix

lovely, friendly, clean hotel with a delicious breakfast

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

pool in the lobby was perfect

traditional hotel and breakfast in the middle of a bustling city

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

breakfast was very good.

the daily room service was great

bartenders keep the glasses full and the kitchen still has a great menu

perfect for adults

laundry delayed at reception without explanation about requiring payment prior

laundry machine very helpful

laundry on second floor

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

wifi signal was weak :(

the servers in the restaurant were not that friendly. the bar was never open.

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

lovely rooftop bar with good cocktails and yummy food

to have lunch or room service, just a very expensive roof top restaurant that opens at 4pm and if you don t

no late night food or room service offered in the hotel .. neighborhood seems a bit run down

room service for morning coffee would be great. also late night snack menu for the room

the breakfast room offers breathtaking panoramic views, and the food was both delicious and refined

we didn't like to leave. i will be back and sending all my friends with kids or couples.

the rooms are a long, long way up and down hills to get to the dining room or the parking lot

nothing except breakfast was a bit too earl for a family with teenagers

restaurant is top, delicious options and breakfast included

the breakfast was good, the staff courteous and friendly

nice hotel, parking and bar

breakfast decent but not like a 5 star property

you had better towels in the gym

the shower water was hot and the breakfast was great

staff were an hour late with the laundry service and we were concerned about missing our bus

we enjoyed the spa every night and my kid loved the pool

have stopped having a spa since covid but it's still marked they have a spa

hot tub waterslide to the pool was awesome

staff esp the owner was very nice and helpful he was able to hook up my wifi connect so i was able to make calls

this was a nuisance expensive laundry

dunn inn is across the street from a casino

nice staff decent breakfast great wifi spacious room went for dinner to a hotel restaurant and there was a live

good breakfast, good location, helpful staff

only issue was a really poor wifi

got charged $22 for a laundry bag

charges for room service and laundry

it's beautiful, the restaurant and bar area is awesome

service, price vs proposal, gym

the wifi wasn't really good in our room

drop off laundry-and you get it done by the end of that day

or my group but very obvious what is going on - there is a sex toy menu in your room next to the room service

wifi signal strong throughout the property

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

nice offer of breakfast in restaurant located at the main floor

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

the breakfast is simple, but enough

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

wifi was slow at peak times but was operational (could read and write emails and browse webpages

it's behind the large hotel/casino, which is a bit confusing when coming in late

she told me i could have my laundry done on sunday

the pool didn't look inviting it looked very green

good location. private parking. good breakfast. reception 24 hours. good size of bedroom.

great pool and very affordable

friendly staff, large room, great pool

laundry prices were ridiculous (5 dollars per t-shirt)

laundry lady banging on everyone's door early in the morning

services of the hotel are extremely expensive (taxi, room service, laundry)

in pic was very deceiving it s a kids pool would have wanted a nicer place for my

rooms were very spacious, spa/ pools gave enough choice for some time to wind-down, coffee at the bar was nice

the cleaning staff washed my personal laundry for a reasonable price

used the laundry service which was very fast

the laundry service has a pay by number of piece of clothing price.

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

) my breakfast omelet sandwich and coffee was good

quick laundry service

plus we could do our laundry (with an extra charge)

and angie, the desk people, also cook breakfast and clean and do laundry too

wifi did not work well in the room

the room was clean and comfortable, kitchen available, and great breakfast

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

close to terminals mepe and 7-10, clean room good wifi

the room had the basics with with cable tv, wifi, a table with chairs and a bathroom with hot water

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

) on site parking is easy

good wifi

the gym open 24hs

mauricio killed it, made us a great breakfast

the staff unpleasant wifi connection not stable poor breakfast

wifi didn't work

staff friendly and helpful, very professional. breakfast is nice.

breakfast is also a treat

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

private parking and good wifi signal

free parking

lots of space in a room, good private parking for a car. helpful staff.

parking place

very good hotel and stay right in the heart of the capital. private parking on site

the kids loved the hot tubs

otherwise the staff was kids friendly, very nice

free parking just across the street

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

the breakfast variety was very limited, the gym didn't have a treadmill.

the room was spotless, the wifi flawless, the shower excellent

away from the noise, great breakfast, beautiful clean rooms.

otherwise all good and safe parking

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

big room, gym, laundry

excellent restaurants, nice rooms, free secured parking lot and abundant amenities including casino and gym

casino was a fun way to kill some time in the evening

the pool being surrounded by one of the restaurants.

wonderful with our kids and very knowledgeable about things to do in and around the area