out of laundry detergent

pool was heavily clorinated but at least you knew the pool was clean

rooms clean, breakfast great and quiet comfortable stay. thank u so much.

the parking lot was easy to get in and out of and it felt like a safe area

there was a big light in the parking lot that shined into our room but the black out curtains helped

sheets smelled like fresh laundry

the room was supposed to be non-smoking, but it still smelled like

pillows, no breakfast

i did my reservation it said i can get a breakfast there but that was a lied and my neighbor was smoking mariguana

parking wasn t ample

breakfast could have included chocolate milk and bacon

check in , allows truck parking

kids were also extremely bored

kids running up and down hallway all night

check in , allows truck parking

breakfast was good with egg omelette and boiled egg

cleanliness - large stains on carpet, bathroom floor dirty, shower/toilet dirty, stains on towels, pet hair on

i wish breakfast had eggs and bacon/sausage, but it was a fine breakfast nonetheless.

location, pet friendly, big mini fridge

there was available parking

pool was the main reason we chose to stay at this hotel and it ended up being closed for

room, gym and breakfast

really liked the breakfast options, they had a wide variety of both hot and cold options (even though the juice

not enough parking, breakfast could have been better.

couldn't use the pool

another thing was parking

the bacon was salty and the pool was cold. that's all i got.

the pool was under repair

to avoid any complaints, i recommend asking for a first floor room if you have little kids

no hot breakfast due to covid 19

it had a laundry room which was really great because we were there for a basketball tournament.

the on site laundry room was very clean, and the washer and dryer were clean and worked great

i love the general manager jan and then there is a great laundry gal santos.

the worst wifi and digital signals ever

breakfast is great and pool is nice in summer months

m they have an undefined pet policy

was not happy with the breakfast, but due to circumstances i understand.

plenty of parking & located near lots of food.

breakfast was good

not a whole lot of parking spaces.

very friendly and helpful staff, and very good free breakfast

staff was unfriendly when trying to change bills to quarters to use the laundry

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

the laundry facility does not work and they don t even have the decency to put an out of order signit

laundry room is small but it took care of what i needed just have to wait for somebody to

tax on pet fee

spa tub laundry facilities pool and hit tub

indoor pool and delicious free breakfast!

room, breakfast, location, cleanliness, pet acceptance without a weight limit!

parking was a little crowded with one way in one way

fitness center was good for a quick workout

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

pet friendly, good staff.

the breakfast was also very good

pet free

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

some kids were running thru hotel at night

no hot tub. the pool was shallow and small but was a place to semi relax.

breakfast is excellent

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

really nice splash park and pool for my children

the entrance to the parking lot has a huge hole that could really cause damage to a vehicle

fitness room was out of order

the time we got to breakfast, it was limited portions

company and weren't informed of certain additional expenses (a deposit) and we requested to do early check in

sadly, guests did not pick up animal droppings around the hotel parking lot grassy areas amd hotel employees

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

the carpet was coming up

the laundry room is free to use.

there is a laundry center with all working equipment

the exercise facilities were nice and the complimentary laundry was very convenient

like the free laundry the customer service hotel employee was amazing customer service went out of her

clean friendly live free laundry

bed was fine comfortable size room no quarters for laundrychange

machine in laundry

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

the kitchen was well equipped and had most everything one could need, including cookware and dishware

was next to electrical room, laundry and back door

was convenient, the kids loved the indoor pool, and breakfast was great

so we stayed for 4 night on 2 night asked for room service and was expecting to come back with a clean room

it was very friendly and clean. had a pool and free breakfast

was great, hotel was clean, parking was easy to get to room

price. value. clean. good breakfast ud83dude0b laundry room.

clean. laundry facilities on each floor. kind staff.

like how clean the rooms is and the workout room also they have a laundry room for the customer

laundry facilities were available on the floor with a counter for folding one s clean clothes

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

not stay could not find a parking spot

the breakfast was not free and two drinks at the bar cost $26.

the free wifi was terrible. the pool was ok but very cold.

was amazing especially horace and the girl from louisiana that worked in the kitchen and bar

pool was great

laundry room, dryer exhaust / lint behind dryer

spacious. dishes provided. laundry room that works. lots of parking.

had a laundry room that other guest was very helpful with in using and providing soap.

i had to ask for room service twice .

good location,pet friendly, ok price, free wifi

the room smelled like laundry that got left in a front loader too long

was mediocre, did not greet or show appreciation, laundry room was

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

it had everything i needed for me and my kids stay.

pool was cold. had to pay extra for parking.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

how far i had to travel to the laundry room. other than that everything else was great.

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

3 nights no room service and no clean towels brought to room for the 3 day stay

couch was worn, hard to get to, front desk was not helpful with wifi issue

and great gym

we did not eat breakfast but the complimentary coffee bar was great.

pet friendly room, clean, modern and easy check-in and check-out

incredibly clean comfortable and cool decor. fun to play pool in the lobby!

parking was congested because of the open bar they have in the hotel

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

workers were smoking in laundry area.

late check out

can tell the building is old and it wasn t really clean the room had a smell, no pool ,it was nowhere to put

unfortunately pool was closed for renovation

in looking around, other than a handicap parking spot at the office, it's my belief they are not in complete

pet friendly

husband stalked by crackheads 4 wifi pswd, room dirty,hair in bthrm & on towels, beds hard,stained sheets,no

no smoking room smelled like cigarette smoke

they had cameras for their parking lot

no guest laundry on site, and staying for a long period of time, that would be great to have.

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

no pool, no laundry to use, day staff was not friendly

didn't eat breakfast

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

easy access from parking lot.

the staff was friendly but not negotiable on having no wifi on their smart tv for the days/nights we stayed

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the laundry room the dryers didn't work too good

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

took too long for wifi sign on and poor comfort since only seating was bed.

clean laundry facility

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

need to have laundry done so you can have more then one face towel

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

1 bar with wifi, the pool was filthy, and the heater wasn't on/working, and there were chips if paint flaking

the staff was very attentive and the room service was amazing!

the a/c and wifi were slow to come back up but eventually did

the pool

there was no lighting at bar area

the toilets are noisy when they flush, and lighting near in room coffee bar was not enough,, but that is being

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

the breakfast

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

room bad, no pool, truck outside room on blocks, trash in back, looks like been there for months

air mattress for bed masses of roaches in the mirror s holes in curtains toilet ran all night wifi weak threw

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

laundry is free.

the laundry was also free which was a plus

property was very clean. favorite was small kitchen in room and free laundry room service

a great place to stay. very clean and quiet and laundry machines were free to use!

tried calling room service for breakfast

room service, put tag on door, never received it

i ate at the bar there and the food was top notch

we had a great view of the pool. the beds were super comfortable.

me when i told them to stop telling me he had to get up at 7am, he proceed to say we re just kids having fun

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

also room service didn t come

was quoted $40 pet charge (2 dogs in the room for 2 nights) but was charged $80, the cleaning staff needs to

there was a guy that looked like he was pushing a huge laundry basket

laundry room

everything even the laundry.

rudely informed me that she was not the housekeeping manager and she didn't have a keys to the laundry

she then said that there is a laundry drop on our floor, which was locked

my hubby loved the bar great service nice people there

hotel did not offer any food options but the bar was open; made no sense

the bar area

great location, convenient and new rooms. gym is also nice.

front desk allowed my family and i ro early check in

there was no laundry facility and the pool hadbugs all in it

they need a laundry to dry your clothes

no laundry room

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

room service has to be requested and was not told at checking, very disappointed to come back to a

main bar and restaurant closed for renovation.

quick room service

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

no room service

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

the bar closed at 11pm on saturday night

the old gym equipment

it took a while for the server to come out so my husband went to the bar and picked up a couple of drinks for

room was very very nice and the hotel bar was great. can t beat a great hotel bar.

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

amazingly clean pool and comfortable bedrooms

pool was very small and room was a little more crowded than normal rooms.

pool restrictions

my kids enjoyed the pool

never offered room service

dryers were broken in the guest laundry area

the breakfast has a great variety for all ages/tastes.

breakfast was a bit below par this stay

pool was closed

the pool wasn?t clean and usable.

they had laundry on site and there was water bottle filling stations. plus the parking was free.

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

outside pool area clean and nice as

why room service happens so late in the day

delicious breakfast, great little pool, comfortable beds!

i was there for surgey the next morning so no breakfast .

friendly staff, good breakfast, comfortable room with great beds and shower.

kids enjoyed the pool area and everything seemed modern and updated

parking was easy

facilities offered ex: laundry on site accessible and

short of staffs. need more washer and dryer. laundry room should be seperated.

when i used the laundry room there was a transient using the machines

good location near downtown little rock. having laundry facilities is valuable.

the laundry equipment was not cleaned. ice machines were not on every floor.

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

pool is in shade.

while the property is pet friendly, there is a $75 fee for pets to stay with you.

i can't comment on the breakfast as we regrettably didn't take advantage of it

the pool was not ready yet, they were just filling it the day i left (march 31)

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

needs valet parking, microwave in room , room service, restaurant., better bar

the pool was rather small and looked a little sketchy

the wifi was awful.

no laundry facility

staff was super friendly especially the shuttle staff

the room was nice. room service was prompt and yummy.

to river park, very walkable to many attractions; friendly staff, great breakfast; good restaurants in

nice hotel right by the riverside and downtown skyline, very friendly staff, so nice to my kids, we used hotel

new hotel clean. loved the free laundry facilities.

everything especially the free laundry service

picked the hotel online because it was a fair price and listed as pet friendly

clean , pet friendly , friendly staff

also, breakfast served at 0430, enabling us to get on the road with a full stomach

great staff, the laundry facilities needs some work.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

in the guest laundry, the washer worked fine. the dryer was not working.

beds were comfy, wifi worked good and the location was good.

came across a drunk homeless man sleeping in the steps in the back parking lot

location is convenient and offered airport shuttle service

poor wifi and nonfunctional tv.

the size of the pool was extremely small and misrepresented in the pictures

the beds are a bit hard and pillows flat. i found trash stuck to the carpet on the floor.

the suite room needs to be much better, no pix on wall in living room at all, kitchen is mediocre

clean, great customer service, delicious breakfast

they have thin lacey blinds which doesn't stop the light from coming in, which sucks when u have kids

the staff as well as the pool.

kids running around playing in atrium after 10pm

i would have like a fridge, microwave, and laundry facilities

however, this don t have a pool or laundry

i wanted bacon for breakfast.

easy access to the airport with free shuttle always available

pet friendly

can't say there was anything i didn't like except vending machines empty and no laundry for guest

the breakfast was delicious and i slept like a queen.

not pet friendly

there were people high on drugs everywhere, hanging out in hall ways and in the parking

breakfast area was closed due to covid-19.

great laundry facility

laundry out of order all 4 machines

the atm should be located in the room where the laundry service is located

parking was tight

didn't know if i had persevered a smoking or non

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

algae in the swimming pool

alley long and narrow, entrance and exit were the same, deep runoff groove with one side of the parking lot

pool was not as expected

loved the laundry facility. room very comfortable.

they even made cookies every night for my kids

pool was nice but water was cloudy. look like it needed to be cleaned. didn't keep us out tho.

the kids did not seem to mind but the pool water and area was too cold.

easy parking

staff is nice. i used the guest laundry which was convenient. indoor pool.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

continental breakfast and amenities

the parking was convenient for me

breakfast 95% bread, my room pet hair all over the chair, i didn t sit in it

the front desk staff and kitchen staff were very friendly and ready to help when needed

kitchen

the continental breakfast was very good

the room was very comfortable. the kitchen exceeded expectations!

very nice, clean and comfortable! very nice and helpful staff. great morning breakfast.

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

breakfast was delicious we enjoyed our stay

breakfast was great

loved the cleanliness and kids loved the indoor pool

what could be better, easy freeway access and right across the parking lot is a cracker barrel restaurant

guest laundry was closed.

wonderful breakfast

location of the hotel, staff, breakfast, our room, and the gym.

everything was great except temp of the pool

parking was tight. wish they had larger parking area.

i asked if they had laundry but bc of the hotel being renovated they didn't

updated, laundry facilities, strong internet.

the pool and hall are closed, there is no laundry

maybe invest in salt for parking areas

pool and dining area were closed due to covid

laundry facilities include one washer and one dryer and close at 9pm

laundry

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

the wifi connection could've been a bit better

is pet friendly, which was important to

clean, safe, laundry, bed was amazingly cozy! so warm and soft

play pool, eating area, games, fun play for teens and young kids

amazing breakfast and beautiful hotel with ample parking

i liked all of the activities for the kids, mini golf, games in the lobby.

my kids had a blast playing miniature golf, pool, and other games

heating unit to indoor pool wasn't working but pool was open for those who like super cold water

i enjoyed everything. i just hate that i missed breakfast, lol.

needs more parking

wifi did not work

super 8 website indicated 'pet friendly' facility

the gym, laundry facility and pool area was clean

the parking lot was only accessible through another hotel parking lot.

she came to me and said my kids are making the breakfast nook too crowded

the pool and water everywhere because of the kids

coffee and some breakfast items are in a separate room with a table and chairs in it

room was next door to the laundry & ice machine

space, great staff, clean facilities, dog friendly and a good free breakfast that they kept restocking

in and out of parking lot

parking area.

pool

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

the continental breakfast was pretty solid

even got offered towels for the pool

hours that the pool remained open even though it was enclosed

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

i would definitely recommend this hotel to anyone traveling with kids

had an indoor pool and a beautiful fire pit

plenty of parking