it had a laundry room which was really great because we were there for a basketball tournament.

i love the general manager jan and then there is a great laundry gal santos.

the on site laundry room was very clean, and the washer and dryer were clean and worked great

the outdoor pool was great for our summertime stay

breakfast was wonderful our stay was great

m they have an undefined pet policy

to avoid any complaints, i recommend asking for a first floor room if you have little kids

didn t explain about the wifi, continental breakfast, nothing extra at all

covid had breakfast bar closed, that was disappointing.

good view of vehicles in parking lot

no hot breakfast due to covid 19

sheets smelled like fresh laundry

went because it was pet friendly.

parking wasn t ample

room smelled like a smoking room.

the bed , i would have been more comfortable sleeping on the pavement in the parking lot

the door key did not open the door to the pool.

we didn't use the pool, but it looked clean

no hot breakfast, after advertising says there was.

pool and spa closed due to the rona

my only complaint was having a family with kids above us jumping and hollering.

out of laundry detergent

pool water could've been a lil warmer lol

the warm air in swimming pool causes my eye not comfortable.

people were friendly and the breakfast was great

our one night stopover on our way to dallas: clean, safe, comfortable beds, good shower, free hot breakfast

clean and staff were friendly. kids loved the pool and lots of places to eat nearby.

room, gym and breakfast

the room was clean and the breakfast was convenient.

breakfast was great!

we are a gymnastics team that always books based on pool and a hot tub where available, the kids didn't even

the swimming pool has no water in it. this definitely will not bring us back. ud83eudd7a

when we arrived, she had been vacuuming and later when we went to the pool, she had come outside with a broom

there was available parking

lit parking lot

cleanliness - large stains on carpet, bathroom floor dirty, shower/toilet dirty, stains on towels, pet hair on

was not happy with the breakfast, but due to circumstances i understand.

plenty of parking & located near lots of food.

breakfast was good

not a whole lot of parking spaces.

very friendly and helpful staff, and very good free breakfast

staff was unfriendly when trying to change bills to quarters to use the laundry

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

the laundry facility does not work and they don t even have the decency to put an out of order signit

laundry room is small but it took care of what i needed just have to wait for somebody to

tax on pet fee

spa tub laundry facilities pool and hit tub

indoor pool and delicious free breakfast!

room, breakfast, location, cleanliness, pet acceptance without a weight limit!

parking was a little crowded with one way in one way

fitness center was good for a quick workout

excellent room facilities in suite. on site laundry was useful.

laundry room was next to my room

parking lot

she didn't have a baby sitter, but it was very unprofessional to work the front desk with kids an they are making

they have an outdoor firepit that was nice to sit around at night, and the kitchen in the room came with dishes

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

breakfast was great except for absence of fresh fruit

kids loved the pool, wife loved the breakfast

the indoor pool and the room in the rooms are awesome. i will be back

we did not eat breakfast but the complimentary coffee bar was great.

pool not open

parking was congested because of the open bar they have in the hotel

very clean and modern. pet friendly

fun bar event with live music was happening the night i stayed there

swimming pool, laundry facilities, breakfast

clean friendly live free laundry

like the free laundry the customer service hotel employee was amazing customer service went out of her

laundry available downstairs along with gym and indoor pool

the laundry room is free to use.

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

they went out of their way to help us with our laundry and to make our stay very pleasurable

very nice breakfasts, good service and i like very much the pet service..

could have better selection of breakfast

pet

was a homeless camp in the parking lot

pet friendly and free breakfast

loved everything about it from the parking to the friendly and helpful staff and it was very clean and sanitary

clean and good gym

great location. close to interstate. good breakfast. comfortable and the manager was great.

when attempting to do laundry in the coin operated machines

the laundry on site is a huge plus

bed was fine comfortable size room no quarters for laundrychange

machine in laundry

kitchen cook ware needs an upgrade to nonstick pots & pans.

was next to electrical room, laundry and back door

great business executive traveler's hotel! excellent complimentary breakfast!

room has a dirty & dusty fan as soon as we entered it s all messed up as the kids turned on the fan and the

friendly staff clean rooms and really good breakfast.

really no complaints. would not recommend the sofa bed for adults, but fine for kids.

i think you guys need to add a laundry room so we censors our laundry in

like how clean the rooms is and the workout room also they have a laundry room for the customer

we needed, and an available laundry room

is a guest laundry room on the 2nd floor

price. value. clean. good breakfast ud83dude0b laundry room.

pool was great

the breakfast was not free and two drinks at the bar cost $26.

kept pool open longer for kids to swim

parking was great, staff was wonderful, room was clean, breakfast was amazing.

the bar closes at 10.

the room smelled like laundry that got left in a front loader too long

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

was mediocre, did not greet or show appreciation, laundry room was

pool was nice and clean highly recommend staying here

pool was cold. had to pay extra for parking.

had a laundry room that other guest was very helpful with in using and providing soap.

spacious. dishes provided. laundry room that works. lots of parking.

laundry room, dryer exhaust / lint behind dryer

just the parking

i had to ask for room service twice .

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

how far i had to travel to the laundry room. other than that everything else was great.

locked in my room for a hour and a half which during that time my sister had a panic attack, my kids were

the bar closed an hour early.

no guest laundry on site, and staying for a long period of time, that would be great to have.

no pool, no laundry to use, day staff was not friendly

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

large clean comfortable room, friendly front desk staff. late check out as a bonus.

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

the kitchen has a small stove top, regular refrigerator, microwave, and coffee pot

full kitchen with small stove, full size refrigerator, plates, pans

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

easy to access, happy to be able to have pet accepted

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

let s see shower didn t work wifi didn t work stains all over the bed black mold all over the shower only

then i found my cat run over in their parking lot

location to interstate, no charge for pet

need to have laundry done so you can have more then one face towel

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

clean laundry facility

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

1 bar with wifi, the pool was filthy, and the heater wasn't on/working, and there were chips if paint flaking

the staff was super friendly. accomodated us with late check out. the rooms were clean.

room was dirty bathroom tub had cigarette holes in everything which i booked a nun smoking

staff were very helpful, we felt very safe with parking lot cameras (cross country moving truck) (+)let me park

room smelled like marijuana even i asked for nnon smoking room, the carpet in the room wasn't clean and the

i arrived, there were a few shady people hanging around the parking lot watching the new arrivals

the staff was very attentive and the room service was amazing!

the a/c and wifi were slow to come back up but eventually did

the pool

there was no lighting at bar area

the toilets are noisy when they flush, and lighting near in room coffee bar was not enough,, but that is being

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

the breakfast

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

room bad, no pool, truck outside room on blocks, trash in back, looks like been there for months

air mattress for bed masses of roaches in the mirror s holes in curtains toilet ran all night wifi weak threw

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

laundry is free.

the laundry was also free which was a plus

property was very clean. favorite was small kitchen in room and free laundry room service

a great place to stay. very clean and quiet and laundry machines were free to use!

tried calling room service for breakfast

room service, put tag on door, never received it

i ate at the bar there and the food was top notch

we had a great view of the pool. the beds were super comfortable.

me when i told them to stop telling me he had to get up at 7am, he proceed to say we re just kids having fun

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

also room service didn t come

was quoted $40 pet charge (2 dogs in the room for 2 nights) but was charged $80, the cleaning staff needs to

booking the room and checking out was easy and i had a room that was located right near parking

we were given one smoking room

the room stink of cigarettes and pot we had to use air freshener we asked for a non smoking room

chose this location because it had a pool

people smoking pot downstairs at the pool area & a bit of back & forth traffic late at night across the balcony

smelled of cigarettes, (we had non smoking), toilet seat was broken, volume on tv didn t work, very run down

had our pre registration and our rooms were as advertised, everything in the room worked, the breakfast was more

easy to get too. good parking. bed somewhat comfortable.

hot breakfast was adequate

parking a little tight

parking was close to room

the pool

liked it had great parking lot lighting

pictures showed a hot tub and there wasn't one and the heated pool was chilly.

wonderful breakfast buffet.

they called it an “early check in fee

it was very loud out in the parking lot and the room was filthy and smelled awful

no tv or vcr or dvd hook ups and it says cable and wifi

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

it is very run down and very little parking.

there was a guy that looked like he was pushing a huge laundry basket

no towels at pool side, had to get our own towels from the laundry

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

she then said that there is a laundry drop on our floor, which was locked

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

hotel did not offer any food options but the bar was open; made no sense

i love going down to the bar and having a couple drinks

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

i had to lug my stuff across the street due too the kids valet

clean friendly staff and even whe the kids forgot stuff in the room they called us right away!

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

no laundry room

they need a laundry to dry your clothes

they had a free shuttle to and from the verizon arena. comfy beds and cookies at check in.

main bar and restaurant closed for renovation.

no room service

great bar and delightful

staff, location, room service, lovely hotel

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

bed was comfortable to our liking we ordered room service and food came quick and hot

(these things are subjective, of course) friday night, last call in the lobby bar was at 11pm

there was not a pool for the kids to play in at night.

loved the bed and efficient room service.

restaurant and bar amazing

pool was not heated and it closed at 9 instead of 10 like we were previously told and the roof top

down side of my stay was that room service closed early 10 pm

wish room service started a bit before 5

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

room was clean, and pool was fun for

dryers were broken in the guest laundry area

breakfast was a bit below par this stay

the pictures on line looked nice and showed a pool (which was all my kids wanted to do after a long drive)

things were great except i only had one bar of soap

they didn t have the outdoor fire pit going no indoor pool

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

they had laundry on site and there was water bottle filling stations. plus the parking was free.

excellent. really nice and a great value. outdoor pool too.

breakfast

facilities offered ex: laundry on site accessible and

when i used the laundry room there was a transient using the machines

the laundry equipment was not cleaned. ice machines were not on every floor.

short of staffs. need more washer and dryer. laundry room should be seperated.

good location near downtown little rock. having laundry facilities is valuable.

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

love that they included a kitchenette, large bathroom and of course cable tv with wifi

room had a full kitchen pots pans forks and knives large king-size bed great view and amazing free breakfast

the modern style kitchen had beautiful granite countertops, a stainless steel sink, full size stainless steel

fact that the availability of the seasonal pool is not communicated to guests prior to reservation

pool, fitness center, and laundry are small and dated, but available

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool was small. kids everywhere. no breakfast.

the pool needed to be cleaned

the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

now charge a daily parking fee

picked the hotel online because it was a fair price and listed as pet friendly

dinner i ordered from the bar was expensive and not too good

in the guest laundry, the washer worked fine. the dryer was not working.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

great staff, the laundry facilities needs some work.

to well lit in parking area

easy to reach, good breakfast comfortable roomy room nice staff

not enough parking

no free breakfast

excess to the pool and how the staff treated me

the breakfast buffet was fabulous

kids running around playing in atrium after 10pm

pet friendly and good location

the breakfast was great. the room and pool were very clean as well.

the breakfast was very nice & they provided a good selection of items

very friendly staff and one of the best continental breakfast we have experienced.

i would have like a fridge, microwave, and laundry facilities

however, this don t have a pool or laundry

the breakfast had a good variety

location to airport and shuttle to airport. staff was nice, room was updated and clean.

there wasn't anything to keep the kids busy and the wifi was slow and nonexistent at times

the room had no laundry bag or shampoo available

had to get a laundry cart to assist getting our luggage to our truck

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

the breakfast was great for a quick get up and go to get back on the road

would have liked scrambled eggs, sausage, bacon, but delicious breakfast all the same.