updated, laundry facilities, strong internet.

the pool and hall are closed, there is no laundry

i asked if they had laundry but bc of the hotel being renovated they didn't

loved the pool and they even have iron and ironing board in the room

my kids enjoyed the pancake machine at breakfast

stayed there before covid and the breakfast was much better then.

kids enjoyed the pool area and everything seemed modern and updated

breakfast was great. wonderful variety. staff was friendly. room was gorgeous.

i was there for surgey the next morning so no breakfast .

friendly staff, good breakfast, comfortable room with great beds and shower.

wasn't a gym, hotel bar wasn't very accessible , drop off in bathroom from shower to floor a little steep and

the layout, the employees where very accommodating . late check out

pool closes at 9pm, including the seating area around a beautiful fire pit

was very friendly at the door swimming pool is clean rooms were clean all together very clean place and great

wasn't a gym, hotel bar wasn't very accessible , drop off in bathroom from shower to floor a little steep

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

need to have laundry done so you can have more then one face towel

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

clean laundry facility

the wifi worked perfectly

loved the bar area with the pool tables

loved the bar area with the pool tables

great location for anyone traveling with a pet as there were many clean, neighborhood sidewalks for a nice walk

pool not open

fun bar event with live music was happening the night i stayed there

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

the tv didn't even work and that was after trying to connect it to wifi 4 times

no guest laundry on site, and staying for a long period of time, that would be great to have.

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

no pool, no laundry to use, day staff was not friendly

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

the indoor pool was very relaxing

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

gym is terrible

kitchen area felt greasy

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

how far i had to travel to the laundry room. other than that everything else was great.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

restaurant and bar was not open

it said it had a hotel and bar but didn t have one

was mediocre, did not greet or show appreciation, laundry room was

the room smelled like laundry that got left in a front loader too long

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

well i m from out of town traveling with kids

kids running around everywhere unsupervised

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

spacious. dishes provided. laundry room that works. lots of parking.

parking

long kitchen counter with 2 chairs, long desk with two chairs and an easy chair with table i ve

sat at the bar & had great conversation with bartender

hour at bar was nice

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

car parking area well lit

the free wifi was terrible. the pool was ok but very cold.

is a guest laundry room on the 2nd floor

laundry facilities were available on the floor with a counter for folding one s clean clothes

we needed, and an available laundry room

clean. laundry facilities on each floor. kind staff.

i think you guys need to add a laundry room so we censors our laundry in

was next to electrical room, laundry and back door

clean, nice, good breakfast

breakfast was great, plenty of parking, and staff was super nice!

nice breakfast, spacious rooms with different media options! staff was great!

very comfortable room and very nice touch the pet hanger for the door!

machine in laundry

when attempting to do laundry in the coin operated machines

the laundry on site is a huge plus

bed was fine comfortable size room no quarters for laundrychange

the pool and the basketball goal was out of order

loved it the pool was amazing and beautiful hotel was nice and spacious!! even went to the gym!!

me when i told them to stop telling me he had to get up at 7am, he proceed to say we re just kids having fun

no indoor pool

to order room service the lady that answered the phone was very rude about the menu in the room was no good

we stayed because we had the little kids and just got off the road from a 12 hour drive but will never return

a great place to stay. very clean and quiet and laundry machines were free to use!

free laundry, fully equipped kitchen and overall suite amenities

the laundry was also free which was a plus

laundry is free.

great room size and free laundry onsite.

laundry out of order all 4 machines

great laundry facility

the atm should be located in the room where the laundry service is located

felt very secure parking was good

video fireplace was nice under the tv

can't say there was anything i didn't like except vending machines empty and no laundry for guest

loved the comfort of the room and absolutely loved the breakfast

breakfast was great

there were people high on drugs everywhere, hanging out in hall ways and in the parking

great location, friendly staff, nice rooms, pet friendly!

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the wifi did not work. there were cockroaches in the room.

is black mold in the bathroom there are burn holes in the covers and holes in the wash clothes my kids tore

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

parking

several varieties of breakfast food and drinks

our gps, but it took a hard-to-find side street with intertwining streets to find the hotel parking lot

loved the laundry facility. room very comfortable.

i booked the room specifically for the spa bath. i would have loved if the jets were working.

pool could have stayed open later. bottom floor windows could have opened.

gym wasn t what i was hoping for but was thankful that at least it was open

pet friendly rooms very spacious great value for your money rooms very clean and comfortable

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

staff is nice. i used the guest laundry which was convenient. indoor pool.

breakfast can use an upgrade with wrapped pastries and muffins for freshness and ease of

breakfast or lack of.

management was friendly. room was very clean. pet friendly. we were moving and had 2 pets.

the exercise facilities were nice and the complimentary laundry was very convenient

there is a laundry center with all working equipment

there is a free laundry facility available that is convenient

swimming pool, laundry facilities, breakfast

clean friendly live free laundry

excellent room facilities in suite. on site laundry was useful.

laundry room was next to my room

no extra charges for our pet

encountered in a hotel in a long time period the rooms were very comfortable and it had a nice pool and gym

parking lot

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

wifi, rooms felt unclean, need renovation to keep up with other similar priced hotels

convenience of location, hot breakfast

we loved the pool as well

no laundry facility

we felt completely safe in the area and parking at the hotel was super easy

need more front parking

leak in the ceiling in main corridor , wifi in my room didn t work properly to connect nintendo switch,

too many kids in pool area, pool needs updated!

guest laundry was closed.

wonderful breakfast

of indoor pool was too cold

and your bar closes early

breakfast was good because there was a large variety of items and they were all very good

there was no laundry facility and the pool hadbugs all in it

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

they need a laundry to dry your clothes

no laundry room

to discover that there were no refrigerators in the room making it very difficult without room service as an

spa tub laundry facilities pool and hit tub

wifi kept cutting out this time

omelets and i was happy to see that the pancake machine was working and last but not least the pool was wonderful

parking was a bit iffy, had to park a distance with the reserved and battery charging spots taking

was pet friendly

there was no pool for the kids. we couldn t get a rollaway bed in our room.

restaurant and bar amazing

it say complimentary shuttle but it only goes to the airport and only if you reserve a time, so eve that was

we replied oh no, our flight departs at 6:00am and the hotel shuttle was taking us to the airport at 4:00am

room service was very slow

staff, location, room service, lovely hotel

room service, having a suite i expected to at least have coffee and room service

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

quick room service

main bar and restaurant closed for renovation.

there was a guy that looked like he was pushing a huge laundry basket

laundry room

she then said that there is a laundry drop on our floor, which was locked

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

the gym, laundry facility and pool area was clean

parking was intricate.

the breakfast and coffee were delicious

towels were soft and the pool was wonderful!

wedding party was going on and took up parking and made noise the whole night.

pool closed for pandemic.

wifi did not work

i stayed for 2 nights and didn't get room service the second morning.

had a non-smoking room, but the room itself smelled of old, lingering smoke

great breakfast

my hubby loved the bar great service nice people there

i had to lug my stuff across the street due too the kids valet

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

front desk allowed my family and i ro early check in

drink prices at the bar were a little high

kids running through the halls at night kept me awake around 12am (mostly parents responsibility)

drink prices at the bar were a little high but it was nice to not have to leave the hotel to get a cocktail

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

the pool was temporarily closed.

we were in the area because both of my kids had state tournaments and i had told them they could swim

wanted to use laundry room but didn't because of condition

pool was nice as well the laundry facilities could have been better but no complaints

my son love the pool

gym--no treadmill!!!

place provides a great swimming pool area as well as an exercise room that is available for all customers to

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

gym not working, rooms smelled like mold but we're clean

pool not open

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

the wifi was awful.

needs valet parking, microwave in room , room service, restaurant., better bar

the pool the staff was excellent and location was great

wish room service started a bit before 5

wifi connection faded in and out too often

there was no hot tub with the pool. valet parking is automatic.

easy to get around. enjoyed the pool, breakfast and staff!

the rooftop bar was great

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

need more cooking materials for the kitchen

the outdoor pool area was clean & decent seating area

of us wanted to use it, but because they gave us a small room, we needed the couch for one of my kids to sleep

the pool was not ready yet, they were just filling it the day i left (march 31)

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry facilities include one washer and one dryer and close at 9pm

laundry

it was called no smoking but there were burns on the tub

staff, appreciate that it's pet friendly, right in the middle of everything

dryers were broken in the guest laundry area

the swimming pool was dirty so my kids couldn't swim. underneath the bathroom sink was dirty.

the kids loved the pool

we enjoyed the fire pit and pool

the pool was well taken care of and a fun place for my kids to play

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

they had laundry on site and there was water bottle filling stations. plus the parking was free.

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

cleanliness and parking

not enough chairs around the pool

clean, safe, laundry, bed was amazingly cozy! so warm and soft

the staff was very friendly and the breakfast was awesome. the hotel was very clean.

this was one of the reasons we booked here to use the pool so that was disappointing to the kids

amazing breakfast and beautiful hotel with ample parking

breakfast was well stocked and large variety of choices

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

clean; beds are the best; and for a bonus, my granddaughter was able to take a swim in the indoor pool in march

we didn't get to use the pool because it closed at 10pm

loved the p.m. bar snack and bar tender!!

we also had a nice time at the pool and hot tub

facilities offered ex: laundry on site accessible and

when i used the laundry room there was a transient using the machines

good location near downtown little rock. having laundry facilities is valuable.

short of staffs. need more washer and dryer. laundry room should be seperated.

the laundry equipment was not cleaned. ice machines were not on every floor.

property has nice spacious studio suite type of rooms with full kitchen and utensils

she took off the pet charge but said booking

at least it was pet friendly

the breakfast was good with a nice selection of food, milk and juices

the room was very comfortable. the kitchen exceeded expectations!

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

pool was small but that s not a big deal

the kids loved the pool

breakfast was good too

the kids loved the pool

the staff was friendly. there was a guest laundry. the breakfast was convenient but so-so.

would it not have been better to put it next to the hotel laundry

parking. lots of towels, a laundry bag, and shampoos included.

none because the parking lot drama was not the management s fault

breakfast delish

laundry ... guests left laundry in machine or dryer for hours at a time

we had no laundry basket in our room

and i was very impressed with the updated, spacious kitchen area

pool and gym

great location building and parking lot well lite we felt

room was next door to the laundry & ice machine

pet accommodation and a reasonable fee

we prefer rooms without carpet. couldn't get local cbs channel on tv.

breakfast options very good

in and out of parking lot

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

they didn't have any laundry detergent or anything to wash my clothes!!

the breakfast eggs etc was good

loud fire alarm at 4:15 am in your non-smoking room which will cause someone a heart attack or a stroke sooner

fact that there were smoking rooms in the hotel meant that the hallways smelled a bit, but my non-smoking room

the carpet was coming up

breakfast was great

sadly, guests did not pick up animal droppings around the hotel parking lot grassy areas amd hotel employees

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

company and weren't informed of certain additional expenses (a deposit) and we requested to do early check in

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

wouldn’t allow early check in or anything

bed was hard, towels were dirty, and breakfast sucked.

it had a pool

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

breakfast food was not kept filled

i love how comfy the bed was! the breakfast was good too

pet friendly hotel with no deposit which is almost unheard of

comfortable room, quiet, big windows, convenient location, good breakfast, free laundry

location, indoor pool wasn't heated

great place to stay. comfortable, clean, quiet. great fitness center.

whole hotel was setup really nice with the bar and restaurant setup on the inside and they had a fire pit on

we needed a late check out and the accommodated us

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

chose a non smoking room but the hall where the room was located smelled really bad of cigarettes

microwave, no refrigerator, no coffee, no breakfast, the pool was unusable

location to interstate, no charge for pet

ice is on the ground floor and you need your card to get in the room where it is, no breakfast was provided to

room was dirty bathroom tub had cigarette holes in everything which i booked a nun smoking

grounds littered with trash and womens underwear, guests smoking weed and drinking out on balconies above us

no smoking room smelled like cigarette smoke

the wifi sucks

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

it s right next to the airport, free parking, free shuttle and the staff is wonderful.

pet friendly clean!!! new!!!

happy with the super little pool

however, this don t have a pool or laundry

i would have like a fridge, microwave, and laundry facilities

lack of lighting in kitchenette

no pool. kids were disappointed

it had a small restaurant and bar with very reasonable prices

was nice, breakfast was good and well monitored, beds are comfortable, parking is good and close to doors

were also so soft and i loved that they had a water bottle water fountain right outside of the gym

don't eat breakfast because we are fasting, but the facility was very nice - more modern than i would usually

continental breakfast/ gym

was not happy with the breakfast, but due to circumstances i understand.

location, parking was good. like the restaurant attached to it.

no free breakfast

the airport shuttle made everything so easy

over and its been looking better and better and the rooms are most definitely clean and spacious, pet friendly

was confronted in parking lot after dark by grown men asking for money. it was scary.

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

great staff, the laundry facilities needs some work.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

in the guest laundry, the washer worked fine. the dryer was not working.

that it had a smoking room and the desk clerk was vary nice

good hot breakfast including eggs sausage cinnamon rolls hot coffee muffins and free parking

kids running around playing in atrium after 10pm

its pet friendly and the cost is low.

location of the room was not good. the wifi was weak.

semi truck parking

staff was unfriendly when trying to change bills to quarters to use the laundry

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

laundry room is small but it took care of what i needed just have to wait for somebody to

the laundry facility does not work and they don t even have the decency to put an out of order signit

the beds pool area and breakfast

cleanliness, the laundry room was convenient, the staff was very helpful

the cost for the laundry seems to be high

they also didn't have a hot tub anymore that was advertised, breakfast wasn't good either and the laundry area

we were able to do laundry

our room was huge and the kids loved swimming in the indoor pool

quiet closure for doors - stairwell doors / laundry shoot and room doors ( way too loud )

the burger i ordered from room service was also not worth the price

the pool was too cold to swim in.

fill bar with bud light

everything and the pool was great! olga at the front desk was very attentive to our needs

also the laundry area was filthy and i didn't feel comfortable washing my

that the pool was not open.

was in room 201 and the wifi didn't work

no wifi on the tv, so couldn t get apps to work til last day

the wifi

no in room hairdryer, no laundry bag and i felt room could have been cleaner

we enjoyed the space of our room and the lobby/breakfast area very much!

pets are allowed so beware if you have pet allergies

from parking lot were not working so we had to walk around the building in the rain to enter

no parking at front of hotel where the elevators were

washing and drying of laundry was reasonable rates

big negative was that the pool, fitness center, and laundry facilities were all non operational due to maintenance

bathrooms in lobby weren t working laundry wasn t working, no covers on bed only sheets

no parking for truck and trailer, no hygienic products

wish breakfast was available

run down, loud, terrible wifi. pictures on site misleading.

i own several hotels in the branson area, so these items are simple pet peeve s of mine and certainly have

to take the chance of opening the room door far enough to risk losing a terrified pet into the parking lot

location was good and the breakfast was good

no breakfast pandemic