property was very clean. favorite was small kitchen in room and free laundry room service

the room was a pretty room and free laundry service.

the laundry was also free which was a plus

free laundry, fully equipped kitchen and overall suite amenities

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

nice location,pool area was great for the kids, room was clean and comfortable.

we stayed because we had the little kids and just got off the road from a 12 hour drive but will never return

thin walls kids running in hallway after 10pm slamming doors

ants in the bathroom unadvertised pet fee $50

we stayed because we had the little kids and just got off the road from a 12 hour drive but will never return

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the laundry room was clean, but the dryer wasn't working

nice staff, kept my room clean daily, nice fast breakfast, nice location.

the wifi did not work. there were cockroaches in the room.

bed was fine comfortable size room no quarters for laundrychange

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

machine in laundry

we had a roach on our food on the kitchen counter

was next to electrical room, laundry and back door

the fitness center is above exceptional

friendly staff clean rooms and really good breakfast.

wifi not working ice machines not working

$75 pet fee and the hallway still smelled like dogs

laundry facilities were available on the floor with a counter for folding one s clean clothes

price. value. clean. good breakfast ud83dude0b laundry room.

clean. laundry facilities on each floor. kind staff.

we needed, and an available laundry room

like how clean the rooms is and the workout room also they have a laundry room for the customer

there is a free laundry facility available that is convenient

the exercise facilities were nice and the complimentary laundry was very convenient

clean friendly live free laundry

like the free laundry the customer service hotel employee was amazing customer service went out of her

swimming pool, laundry facilities, breakfast

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

spacious. dishes provided. laundry room that works. lots of parking.

there is a full kitchen

good location,pet friendly, ok price, free wifi

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the tv didn't even work and that was after trying to connect it to wifi 4 times

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

heated pool, clean room, comfortable beds

the bar closes at 10.

husband and son loved the swimming pool

gym was really dirty

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

pet friendly

gym is terrible

need to have laundry done so you can have more then one face towel

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

clean laundry facility

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

the wifi didn't work very

how far i had to travel to the laundry room. other than that everything else was great.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

it very difficult/dangerous to enter without going past it and backtracking thru the holiday inn parking lot

3 nights no room service and no clean towels brought to room for the 3 day stay

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

the fitness facility was also small but had what i needed

the pool is pretty warm but the water coming from the splash pad was super cold

freshly painted. really nice fitness center. wine at the front desk.

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

then, one of us went to the gym, where the ac is set at a constant and uncomfortable 82f

some kids were running thru hotel at night

the pool was awesome

no pool, no laundry to use, day staff was not friendly

no guest laundry on site, and staying for a long period of time, that would be great to have.

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

the pool and the gym was available

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

was mediocre, did not greet or show appreciation, laundry room was

the room smelled like laundry that got left in a front loader too long

great beds and pool

the decor, the restaurant,i didn?t get to use the gym or the pool.

spa tub laundry facilities pool and hit tub

the full breakfast and pet friendly atmosphere was great

omelets and i was happy to see that the pancake machine was working and last but not least the pool was wonderful

the fitness room was closed but due to being renovated

very clean, professional staff, great hot breakfast.

the property is so romantic a hot tub in the pool area would be on my list.

pool was our favorite part

pool area looked beautiful

the pool

the layout, the employees where very accommodating . late check out

as i wanted a pet free room lol

parking lot needs repairs.

company and weren't informed of certain additional expenses (a deposit) and we requested to do early check in

s pet friendly with comfortable beds and free breakfast

breakfast was great

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

they went out of their way to help us with our laundry and to make our stay very pleasurable

pet friendly hotel with no deposit which is almost unheard of

you wanted hot breakfast it wasn t ready, but they would make it for you

no breakfast, i had forgot to check, all they offered was coffee.

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

there's also no internet, a broken pool, they don't serve breakfast, and the curtains don't close all of the

pool looked like it hasn t been cleaned in years

air mattress for bed masses of roaches in the mirror s holes in curtains toilet ran all night wifi weak threw

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

laundry room

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

no towels at pool side, had to get our own towels from the laundry

everything even the laundry.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

workers were smoking in laundry area.

they threatened to kick me out with no refund when i needed to leave my pets in order work.

the location, the pet policy, the pillows were amazing,and the cost

microwave, no refrigerator, no coffee, no breakfast, the pool was unusable

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

they need a laundry to dry your clothes

no laundry room

shuttle service was so friendly- tommy was the driver

booked smoking room got non smoking got handicap room was not

husband stalked by crackheads 4 wifi pswd, room dirty,hair in bthrm & on towels, beds hard,stained sheets,no

staff were very helpful, we felt very safe with parking lot cameras (cross country moving truck) (+)let me park

the room smells cigarette, even though we requested non-smoking room

the wifi sucks

hotel did not offer any food options but the bar was open; made no sense

i love going down to the bar and having a couple drinks

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

drink prices at the bar were a little high

front desk allowed my family and i ro early check in

staff, location, room service, lovely hotel

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

great bar and delightful

no room service

hotel was great. room service breakfast was awesome!

the old gym equipment

very clean and beautifully decorated. obsessed with the wonderful gym

the bar was fantastic

staff was incredible and room service was great

amazingly clean pool and comfortable bedrooms

enjoyed using the gym and had good equipment

pool was not heated and it closed at 9 instead of 10 like we were previously told and the roof top

down side of my stay was that room service closed early 10 pm

the rooftop bar was beautiful with friendly staff

no laundry facility

the late check out this year

buffet that was constantly maintained and had several options that would be great for those with kids

to river park, very walkable to many attractions; friendly staff, great breakfast; good restaurants in

they shuttle us to the verizon arena and picked us up after event

dryers were broken in the guest laundry area

great experience, clara and breakfast staff were very accommodating.

construction no gym under construction had to pay a separate fee to park to stay

we had a blast with the kids and we're sorry to leave

breakfast so-so. continental style, basic, no signature dish/ food. catering for the masses

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

they do not have room service.

the outdoor pool area was clean & decent seating area

need more cooking materials for the kitchen

of us wanted to use it, but because they gave us a small room, we needed the couch for one of my kids to sleep

pool, fitness center, and laundry are small and dated, but available

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

our kids felt safe and respected and the moms felt the same

and filter water did not work on the floor we were on, parking was not free, no valet parking, bar did not open

didn t have a pool or hot tub

they had laundry on site and there was water bottle filling stations. plus the parking was free.

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

pool was very small and amenities were not what was expected for the star level

pool was great very refreshing

the laundry equipment was not cleaned. ice machines were not on every floor.

short of staffs. need more washer and dryer. laundry room should be seperated.

good location near downtown little rock. having laundry facilities is valuable.

facilities offered ex: laundry on site accessible and

when i used the laundry room there was a transient using the machines

can't say there was anything i didn't like except vending machines empty and no laundry for guest

big parking lot

understand it's a pet friendly hotel but the smell of some of the pets we're horrible

breakfast area was closed due to covid-19.

could visibly see a guy doing drug deals in the parking lot

great laundry facility

laundry out of order all 4 machines

the atm should be located in the room where the laundry service is located

i liked the spa room, itself. i liked the location of the motel. i liked the friendly staff.

wifi. parking next to room

the laundry room and outside entrance

the restaurant is closed and the floors, especially in the laundry room are flithy

booked this hotel because of the pool for my kids

had blood on the sheets in one of the beds had to sleep n the bed with the kids and the bath tub and towels were

would say that i was disappointed the pool wasn't open but that isn't the fault of the hotel

loved the laundry facility. room very comfortable.

close to downtown, safe environment, comfortable bed, quiet, clean odor, modern furnishings, free breakfast, ev

love everything n the staff was excellent . my kids n huspand loved the breakfast .

limited parking late at night

breakfast was fantastic and the cleanliness of the room was outstanding.

staff is nice. i used the guest laundry which was convenient. indoor pool.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

people in the parking lot smoking weed and standing around

no where to get food close by. breakfast (hot) food was cold. (sausage)waffles always a go too.

the out dated vending machines the kids running through the halls all night. very noisy

breakfast was not good as well as juice machine was not working; need extra blanket in hotel

plenty of parking & located near lots of food.

new, clean room and facilities, good breakfast, nice gym.

i loved the breakfast - there were eggs, sausages, pancakes, muffins, bagels, coffee, and other beverages and

next to movie parking lot with noise til late, insufficient lighting (no lamps), very limited storage, room so

staff was unfriendly when trying to change bills to quarters to use the laundry

the laundry facility does not work and they don t even have the decency to put an out of order signit

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

laundry room is small but it took care of what i needed just have to wait for somebody to

tax on pet fee

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

there was no extra fee for wifi or parking

shuttle service was excellent. checking in was easy n staff excellent n friendly.

$75 pet fee charge was disgusting

however, this don t have a pool or laundry

i would have like a fridge, microwave, and laundry facilities

wifi was great

pet friendly, in house bar/restaurant, friendly staff

clean - you would never know it s pet friendly since there is no smell

very clean and modern. pet friendly

traveling across country and this was a great stop -we had a huge corner room, very helpful with kids

also, the bartenders at the wxyz bar are great - a shout out to jared and allie for taking such good care of

pet fee is outrageous

i loved that there was karaoke and a dj in the bar area. i had so much fun dancing.

friendly staff & clean & breakfast buffet was very nice.

friendly staff, good breakfast, comfortable room with great beds and shower.

the breakfast was great

was only an outdoor pool that did not look very maintained

pool not in service

in the guest laundry, the washer worked fine. the dryer was not working.

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

great staff, the laundry facilities needs some work.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

room marked non smoking on the door but an ash tray in the room and room smelled like

toilet was extremely low to the ground like it was for kids bathroom

despite the presence of a large family reunion with many kids, it was quiet

poor wifi and nonfunctional tv.

the airport shuttle made everything so easy

great staff! nice breakfast!

i enjoy the breakfast very much and having the flavored water and coffee in the lobby is a nice touch

parking if you have uhaul with car dolly.

there was also a stale odor in the air not unlike a gym locker room

the hotel charges a pet fee

its pet friendly and the cost is low.

guest laundry was closed.

also, the parking lot was being paved, so the front door was not easily accessible

the pool was great

parking is easy and we enjoyed the property and the costs were reasonable

the staff, the amenities, the room, the service, the breakfast

contacted the property prior to arrival to inquire about the pet policy and any additional charges

very nice, clean and comfortable! very nice and helpful staff. great morning breakfast.

very clean and felt safe. rooms were comfortable with plenty of space. breakfast was amazing!!!

the indoor pool was very nice and the breakfast was great!

ice maker in room didn't work, food was left in fridge from last person and the pool heaters was turned off so

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

loved the cleanliness and kids loved the indoor pool

breakfast was great

breakfast was delicious we enjoyed our stay

bed is a little uncomfortable. pool dirty

laundry

laundry facilities include one washer and one dryer and close at 9pm

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

a group of people smoking weed for an extended period of time on the upstairs walkway

no smoking when your washing the towels and bedding...

clean, safe, laundry, bed was amazingly cozy! so warm and soft

breakfast was well stocked and large variety of choices

hotel was very modern looking, even had pool table in lobby.

screaming kids

the room was small for king bed , the pool smelled of lot of chlorine chemicals

limited parking

parking setup

the pool was closed

parking is tight. plus you have to sometimes back up in the blind to oncoming vehicles.

i stayed for 2 nights and didn't get room service the second morning.

the gym, laundry facility and pool area was clean

the indoor pool was great. beds were very comfy and the staff friendly.

breakfast was wonderful rooms were very clean.. i felt very safe just like i was home

pool was way too cool for the grandkids to use

parking situation was not the best, but they were pretty busy

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

enough parking spaces for the amount of rooms in the hotel

parking area could have been cleaner

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

kids running through the halls at night kept me awake around 12am (mostly parents responsibility)

i liked that it had a walk-in shower in the bathroom but with small kids it would have been better with a

clean, modern and a great location - indoor pool

ample parking, decent neighborhood

wanted to use laundry room but didn't because of condition

pool was nice as well the laundry facilities could have been better but no complaints

we were concern with the parking options and the safety of our belongings

pressure and hot water as well as the beds it was very soft and comfortable and the breakfast is fire

cozy lots of parking

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

the pool temperature was just perfect for the cold weather

booked a pet friendly room, once i arrived no one acknowledged or informed me i needed to pay an extra $75

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

loved the p.m. bar snack and bar tender!!

laundry ... guests left laundry in machine or dryer for hours at a time

we had no laundry basket in our room

and i was very impressed with the updated, spacious kitchen area

the staff was friendly, room was clean, love the full kitchen,bed is comfortable

great location building and parking lot well lite we felt

room was next door to the laundry & ice machine

pets are allowed for a very reasonable price. the staff is friendly , responsive and attentive

breakfast options very good

in and out of parking lot

wish the breakfast had been better

they didn't have any laundry detergent or anything to wash my clothes!!

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

i wasn't aware that there was breakfast.

the breakfast eggs etc was good

had to check out after i pay for a early check in fee instead of waiting to 2pm they still said i had to pay or

updated, laundry facilities, strong internet.

i asked if they had laundry but bc of the hotel being renovated they didn't

the pool and hall are closed, there is no laundry

great room , great staff and breakfast. this is always the place we stay when in the area .

more towels and maybe heated pool

parking. lots of towels, a laundry bag, and shampoos included.

would it not have been better to put it next to the hotel laundry

the staff was friendly. there was a guest laundry. the breakfast was convenient but so-so.

no butter at breakfast

easy access off the interstate. friendly front desk. clean room. lots of parking.

when we arrived, she had been vacuuming and later when we went to the pool, she had come outside with a broom

smelled of pet urine; the tile floor in the room entry and bathroom was filthy; there was multiple hairs in

there was no ice in the kitchen/breakfast area

to the current situation the breakfast was sparse and dry, wifi was spotty at best there was no table in the

booking company put us in a room not meant for 2 kids

breakfast was great!

breakfast was exceptional

pool was the main reason we chose to stay at this hotel and it ended up being closed for

clean and staff were friendly. kids loved the pool and lots of places to eat nearby.

pool was freezing

out of laundry detergent

the breakfast was great. the staff was wonderful and helpful.

we always enjoy their indoor pool, it s just warm enough, not too warm

friendly and welcoming staff. pet friendly. clean and comfortable rooms. excellent breakfast.

pool clody

are 70 years old and put on floor with young kids that yeld most of the time into night banging on walls and

parking and cleaniness

ample parking and good parking lighting

pet friendly was the plus for us

no hot breakfast, after advertising says there was.

sheets smelled like fresh laundry

breakfast was a bit disappointing.

someone was smoking pot in the next room and beds were hard as a rock!

parking no breakfast

i did only fact that i had a roof over my, wifi and cable tv