wifi

food in the bar was a bit scarce on the plate for the price we paid

no disabled parking close to hotel reception

room service is the worst i ve come across

bed and pillows were amazing breakfast was fab wedding venue was gorgeous

laundry van outside our room at 6am no res bar no slot for the pool but the email never suggested a

nice room, late checkout, leisure facilities and free kids club

spacious complimentary parking on site

plenty of activities for kids and friendly staff could not be more helpful

room service twice and i succeeded

picked the hotel especially for the 24 hour room service

able to accomodate early check in :)

there was a festival on at the time, we were grouped in and told we couldn t have early check in after a couple

room was very spacious and the allowed me to have a early check in at short

lovely atmosphere in bar and dining area. very comfortable bed.

helpful staff from front of house to gym staff to bar and waiting staff to cleaning staff

so clean great breakfast lovely staff

reception area and bar were a little cold.

room was amazing spa was excellent staff so nice

room service

quibble that the bar was closed when we arrived back after the concert - but it was midweek so

breakfast was fantastic, and the staff were all incredibly kind and helpful.

great breakfast and staff were great, perfect location for travel, plenty of parking

lovely room, spotless and modern. fab breakfast too!

breakfast was really good, full of options to choose

) how to reduce heating, spa benefits allowed during stay, etc

there should have been some kind of bus or golf caddy car even

at one point, we had to locate a large pot in the kitchen, fill it with tap water, and dump it into the toilet

spa training on so couldn t book a treatment , no pool

we did not get access to anything and couldn t even order room service

more than one night, which is fine, in the current situation, i do think there should be an empty laundry bag

relaxing stay with 3 small kids

too many kids, we didn't use the leisure facilities because of this.

gym and leisure centre

the receptionist was inflexible , at 5pm that day saying that last order for the kitchen is at 9pm and no later

also a k-club laundry/delivery van was driving and beeping aggressively as he sped by us as we were walking to

pool area - very small jacuzzi and hot tub made it impossible to use as it was constantly occupied

fabulous hotel amazing staff, ate at south restaurant was beautiful and breakfast was amazing

the ladies all together changing room at the swimming pool. some private facilities please.

a wonderful place to only thing was order room service bfast and food was not very warm apart from that

very good hot and cold breakfast, free parking and decent gym, considering it is a small building

breakfast not the best

there was a flat screen tv, good wifi and a nice bathroom with a bath

always good value. secure parking. nice resteraunt next door.

was first class, the kids loved the buffet

came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

the children enjoyed the pool

the leisure centre was kids friendly

as we had kids with us the pool was amazing and kids loved it,

no overnight laundry service

breakfast was special

plenty of parking and elegant lounge with very attentive staff, and especially helpful night porter even

the gym and pool area were really nice to work out in

the hotel is a traditional country hotel with a modern bent, including a pool and gym

laundry service was ridiculously very expensive.

rooms were very quiet, tv had access to streaming and wifi worked well

in all dishes including kids menu

lovely bar with friendly staff

free parking

shopping mall was closed by which was convenient for laundry/shopping/food

we stayed here for two nights as our two kids had a competiton in the basketball arena we couldnt have breakfast

free parking was a

i couldn’t let the kids take there socks off the carpets were so dirty

friendly and professional staff, secure underground carpark with plenty of spaces, good bar with a great selection

the helpfulness of the laundryroom and (possibly) housekeeper

staff did not know the wifi password- incredible

no coffee or tea facilities in the room. room service not encouraged and very expensive.

the hotel that is considered the castle didn t like the overflowing garbage receptacle in the parking lot

breakfast was excellent, bar and facilities comfy would go back again.

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

no laundry basket in bathroom for used towels after shower

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

weak wifi signal

there wasn t a lot for kids

to move room as was above laundry a bit rumbling when above on floor 2

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

wifi

my only criticism is that the wifi in my room was quite poor, probably a result of the size of the hotel and

i'm to be honest bar food was a little slow on the saturday night, but staff apologised for the delay

no laundry on weekends

the hotel facilities are excellent spotless , and the parking is free all in all a great hotel to stay in

in the lobby seated area if drinking alcohol bought outside the hotel as we could not buy from room service

great hotel for staying with kids and ideal for matches with a short walk to the luas

two many kids running around

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

the kids menu was great too

basic, chairs in bedroom like kitchen chairs, uncomfortable for reading & watching tv shower base was very

more of a business hotel kids had fun any way

both dinner in the bar and breakfast

staff were very helpful and friendly the bar food was very good and tasty

i liked the newly fitted bathroom and the free wifi was good.

the kids would have liked a swimming pool

wifi didn't work properly

wifi wasn't working in the room, which was disappointing

friendly staff, bar food was excellent

warm room with no air conditioning and kids at a wedding that was on were running around knocking on doors all

good location, plenty of parking. clean and bright public space. good clean room and good wifi.

service rooms bar very homely

was noise, i think laundry room which was minimized with earplugs

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

very accommodating, nothing was too much trouble. plenty of parking spaces

used the pool my daughter loved great size and very clean, dressing room was large too

spa facilities are great

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

t informed that we had to ask for clean laundry as the hotels covid 19 policy of not cleaning the rooms daily

only problem is the parking but that doesn't take away from a great place to stay

car parking was difficult

too little of parking.

the bar was a nice spot to relax with a good selection of choices for breakfast

were constantly full of cleaning trollies, room supplies and various piles of clean and dirty laundry to be

needed laundry done during my stay but couldn't get it to happen

really enjoyed breakfast, fantastic choices for everyone

gym is well equipped

wifi was extremely poor for work

easy parking. great location. terrific staff. great food.

always stay here when going to dublin concerts . free parking and bus into city in 20 mins

just across from hotel in to city centre staff excellent and a great breakfast and food in bar excellent also

location is great, good breakfast, everything is clean

staff allowed us early check in as we were due at a wedding at normal check in time

laundry very convenient and good standard

also i wish i'd of been told you could use the pool etc

menus great for adults and kids

the parking space is free

an extensive menu for room service, however the food is high quality and always well presented

from the laundry/kitchen which was only noticeable when the windows were open

also there was no price mentioned for the laundry service, so upon check out

no room service menu

surroundings, we walked with the kids, so peaceful and so close to all the tourist spots

lovely, happy peaceful stay and shout out to kim at the spa who was excellent and really tailored the treatment

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room service menu also full of choice

was brilliant family room was spacious and very comfortable,pool was like a spa with excellent facilities,staff

bed, great breakfast, friendly and helpful staff, secure easy parking, dog friendly and family friendly hotel,

exellent spa

had no robes in room, asked for them , delivered in a plastic bag with laundry bar code on them

hotel and fabulous golf course

highly recommend availing of the spa, gym, sauna and swimming pool

we stayed before in sept and it was comfortable for one night without the kids

the pool was cold ..very cold for a 5 star hotel it should be warm

were in a deluxe room next to store room/laundry room got wakened every morning by collecting stores and

no laundry bag in the room

the restaurant and bar were lovely as was the food

good room service and food quality

we are non smokers and stayed with kids so the smell was very unpleasant

lovely dog bed and bowl left out for our pet and such an amazing comfy bed with fab pillows which is hard to

hotel gym was great, not the most equipment but plenty to work out

managed to get an early check in on the day with was great

rubbish room service. the forgot our order!

more shelf space needed! we couldn't get the wifi to work adequately to work on laptop.

no laundry plastic bag

shame there was no early check in

couldn't do early check in

5) room service includes pizza :) 6) beautiful lobby- so comfortable 7) modern furniture 8) gym included 9)

the location , gym and lots of public space

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

once i googled courtesy of the hotel's free wifi, i was set to go

friendly staff. great spa. well stocked gym. competitive pricing. great food.

lovely staff, beautiful hotel, room service was very fast and food was beautiful

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

facilitated my request for a lyn early check in plus a free upgrade

bar closed just before 12

good wifi facilities & cooked breakfast

comfortable room, clean and welcoming. good breakfast, great location near the luas.

modern, clean , car parking, gym nice room.

pizzas that we got for room service were poor

wifi very poor not too much choice for breakfast

location, friendly staff, great room with comfy beds and blackout curtains, very accommodating of kids

room quality, breakfast

there is the cutest little corner bar next door

wide hallways, well-appointed spacious rooms, and common areas), efficient, well-presented room service, and

early check in made our day

location, that they would let us bring kids , breakfast was delicious

the twin was roomy and lovely for the kids but our double deluxe

room service only until 9:30pm however states in booklet in room until midnight.

the value for the stay was good, the room service was very good, and the parking facilities were great, even

rooms are clean and comfortable and have daily room service

great staff nothing was to much trouble great service lovely bar and breakfast

beds were comfortable, breakfast was great

loved late check out

it was lovely a great room lovely staff very helpful and polite great location the kids loved it

was good, wifi was good, lift worked, good bar with pleasant staff, reception lady also good

word of thanks to every staff member as they were phenomenal, especially the lobby staff at the bar staff, so

cleaning and laundry of high quality

breakfast excellent. room small but very nice staff very welcoming

building is adorable and decorated impeccably, with an amazing, fresh continental breakfast, car parking, turndown

the quiet location, the amenities, the cozy room style/shower and the breakfast

the breakfast was one of the best i’ve ever had in a hotel

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

elsewhere for laundry service

manager added money to the cost of laundry. we agreed to one price and was charged more

i also really appreciated their quick laundry service

upgrade to a suite which was amazing surprise, as me and husband as we never get away without kids

left some snacks as a happy birthday for my husband as well as giving us a free early check in

good seating in the lounge, full bar and really

waived early check in fee

proximity to temple bar but quieter

were in a semi basement room with a strong smell of drains and no wifi reception

breakfast was good.check in and check out fast,had laundry facilities

noisy but perfect for club kids

price of the drink at the bar was really really expensive i mean i got a tiny bottle of coke and it cost five

breakfast was very welcoming with plenty of selection - its the only time kids

nothing was a little noisy when kids where going home in the early morning but live and let live

very friendly staff and the bar is so cosy and relaxing

loved the decor , amazing bar ! staff were lovely and checkin was pretty easy

very central location, modern and clean hotel with great room service. will return!

wifi wouldn t work

the extra mile; when i called from san francisco airport to ask if there's any chance for an early check in they

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

allowed me very early check in which was nice as i'd just arrived early in the morning and was exhausted from

location, rooms were great and we were able to have an early check in which was brilliant for us

scrambled eggs ran out at breakfast and were not replenished

everything! fab room, fab service, fab 24/7 gym, fab location!

room service was fast, food impeccable and tasty, drinks refreshing and tray well presented

gym facility is not in-house

david was exceptionally courteous and professional and very witty, the kids enjoyed his humour

large room. fabulous selection in the breakfast buffet. staff very polite and attentive.

small rooms with poor laundry facility

cleaning is on a daily basis if you request room service

to drive to with free safe parking

lovely staff, bar food very tasty

plenty of parking, great wifi

me 100 for early check in even although my room was empty and available

breakfast is great and location is perfect away from hustle and bustle and next to a nice park

large room, bar downstairs was great. excellent beer selection

the shower ceiling was peeling, one elevator was working, and when we tried to call for room service, it kept

the room service was excellent, and the strawberries for our anniversary was a very nice

reception which wasn't a problem but room was very cold and we were woken early next morning by laundry been

was cold and woken very early due to noise from laundry been delivered/ removed

the hotel staff were really friendly from the laundry, dining, bar

first hotel where not even laundry bag is provided if someone wants to use the facility

as well as sounds from the ceiling outside the bathroom, sounded like washing machines doing the laundry which

they also provide laundry both wash & dry for 12 euro all together

was quite expensive to do the laundry

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

great laundry service too

the laundry service is hired out by the hotel and is apparently terrible

no laundry service as indicated

location, especially travelling with kids - the park with playground is directly across the road and grafton st

breakfast was amazing g and served fresh to our table

not allowed a drink in the hotel bar when we came back after dinner out

excellent wifi

like bar and lounge area in front of the lobby

early check in, arrived at 10am and was allowed in the room

room service breakfast could have been hotter

food at breakfast was good, food from the bar menue was lovely too and good value

the fact there wasn t any laundry facilities in the hotel.

really fast turnaround on laundry

enjoyed going to the spa and had a treatment

early check in and late check out both available

touch less bathroom door, lights where just a push of a button, shower was amazing and allowed early check in

that would save on labor costs and reduce the environmental impact of all the laundry

there was a bag of laundry in our room

birthday treats (free cocktails in the bar downstairs and free late checkout) gorgeous room and bathroom (great

didnt have much selection of drinks at the bar so wee had to go to a different one to get them but other than

no fridge in the room. room service often late in the day. small room.

i didnt utilise them but there were laundry rooms

need more laundry facilities

vending machines, laundry facilities, and friendly staff, could buy anything you forgot which is handy as a

for laundry service and is paid 7, including drying but it was really bad, my clothes were never dry

laundry facilities

we used the laundry service and it was prompt

room service evening meals could be improved.

bar staff were great especially lewis (aka r kid) very friendly

gym is quite small though for the size of the hotel, but it is located close to city centre gyms

wifi connection is terrible in room, terrible

spacious apartment with full kitchen and laundry. excellent location.

the laundry service was fast and

would have liked faster laundry options.

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

the washing machine was broken but they offered to do our laundry. so that was nice!

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

timing of laundry and room cleaning service a little ambiguous

breakfast and staff were amazing a very warm welcome

early check in fee which we felt compelled to pay

no info on the tv, reception, wifi (of course all these things became clear very quickly but usually there is

in addition, we used the laundry service which was very worth the price

had some laundry done and the some items not fully dried

the bar was nice and the people in the bar were lovely and welcoming.

great location. lovely staff. nice and clean. great bar and tasty breakfast.

the wifi connection wasn't great

i had an early morning for work and could do my ironing without looking for a laundry room

no room service, so no breakfast in bed

wifi kept crashing

plenty of space for 2 adults and 4 kids

we enquired about an early check in on arrival as we had just landed from an early flight

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

wifi was not very clear, it would be good to give on checkin or in the book

the staff were exceptional, nothing was too much trouble great breakfast wonderful room perfect location i ll

and rooms on top floors, no lobby area or other place to relax, no fitness facilities, no room

the bar, bedroom and breakfast were great

hotel i felt was not suitable for kids, as most areas were restricted from kids

best room service meal i've ever had

room service menu was very limited at night

foolish kids on the reception and just say yes but they never listen

the gym too small