shopping mall was closed by which was convenient for laundry/shopping/food

good wifi connection in the room

about late check out and was not charged for the service the receptionist was very nice

parking facilities are really good & your car is secure there which is definitely a plus and not

we had dinner on the first night - being honest, the food was barely passable - the kids had pizza which was

laundry service was ridiculously very expensive.

10am on the 20th of december and after a short wait the staff were able to accommodate us an early check in

bit expensive especially for kids who don t eat much but when i asked further i found out on the last day ( we

friendly staff, nice room, good wifi, tram stop just outside to get to dublin centre.

wifi not working was a big no no and very hard to find,lifts very iffy they closed on my child they

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

room service menu after 11pm

wifi worked

bar staff were young and inexperienced

no laundry on weekends

excellent breakfast

and a nice hello and warm smile l can't remember his name he wore glasses and beard,,,, lovely bar staff extremely

a late check out time was great

gym facilities are poor and no air conditioning

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

to move room as was above laundry a bit rumbling when above on floor 2

room service meal

4, staff very welcoming and helpful, the ocation of hotel to amenities is brilliant, great with kids, highly

breakfast was fantastic and the bar is lovely too

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

no laundry basket in bathroom for used towels after shower

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

staff were lovely and so helpful from the room service to reception, barstaff could not fault any

the swimming pool was great and kids enjoyed it

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

was noise, i think laundry room which was minimized with earplugs

good for parking and easy to get a tram

room service was confusing- seemed like bar/restraint staff were unsure about process

very comfortable; parking fine; staff friendly; food, drink and entertainment very good and reasonably priced

good location, good room service, good parking, clean and comfortable.

very slow wifi.

hotel is great modern breakfast good and and restaurant pub are great hangout.

we ordered room service for breakfast, while eating this we got a knock on the door from a lady looking

he made me feel welcome and went above and beyond to make myself and my kids comfortable

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

clean modern rooms with great wifi i had dinner in the restaurant which was tasty and affordable

room was clean and comfortable and wifi was decent (i had some work to do)

loads of parking on arrival and check-in was very straightforward

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

were greeted with a warm friendly smile, and the kids loved the surprise gifts

pet friendly, clean, good location.

hot tub and part of the pool was out of order

the staff at reception also accommodated us with a late check out which was ideal for us as we were only staying

location with free parking and within a few minutes from bus stop

there was plenty of free parking

breakfast was great with lots of choice and we also ate an evening meal in the liffey bar which was delicious

the wifi was fast and free

just across from hotel in to city centre staff excellent and a great breakfast and food in bar excellent also

more shelf space needed! we couldn't get the wifi to work adequately to work on laptop.

we also found the food options for kids pretty limited we weren t looking for anything special, just

i didn t get any info about where to have breakfast and where is the gym

very fast room service

there was also a chunk of time one nigh when the wifi wasn't working

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

tea / coffee bar in foyer area is a nice touch

fast food room service

pool great with a big kids pool, hot jacuzzi etc

no laundry plastic bag

location friendly staff especially frank at the bar and the girl at check in.

wifi wasn t great

a free room upgrade and early check in, very pleased with all facilities,cleanliness, food, staff etc

and early check in wand car park was

location was great, facilities and amenities wonderful. gym was exceptional

the bar served amazing cocktails and the food at the restaurant was delicious

gym isn't great but ample.

room service wasn t amazing

the drinks at the bar are

rooms are clean and comfortable and have daily room service

slightly expensive breakfast, wifi did not work

the value for the stay was good, the room service was very good, and the parking facilities were great, even

no conditioner in bathroom and no biscuit on tea tray. extra 8 for room service excessive

menu was awful along with the food that was served up not much variety didn t cater for kids the food was

we had wanted to order some late night room service but the options were somewhat limited.

negatives no wifi except for executive floor - my friends were upgraded and had wifi and breakfast breakfast

no noise ( room 311) the gym was very

had a room above the bar on the first floor so my husband was woken up by scraping chairs at about 1 o'clock in

u had pay for tv and wifi and pillows could be bit harder

the bar and restaurant was brilliant with great atmosphere

staff all round were amazing especially jake working behind the bar

very good park nearby which became a big plus for my family with kids

wifi

it was lovely a great room lovely staff very helpful and polite great location the kids loved it

cleaning and laundry of high quality

the only very small downside is that if you have a car the onsite parking is limited

laura accommodated us upon early check in

the breakfast was one of the best i’ve ever had in a hotel

is a wonderful facility, elegant, clean, classy, great rooms, staff, bar and restaurant, parking free on premises

manager added money to the cost of laundry. we agreed to one price and was charged more

elsewhere for laundry service

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

i also really appreciated their quick laundry service

room service is a joke

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

i had rang the previous day to try and get an early check in

only disapointment was the hotel bar shut at 12 which is not what i am used to

wifi available but unsecured.

left some snacks as a happy birthday for my husband as well as giving us a free early check in

proximity to temple bar but quieter

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

good seating in the lounge, full bar and really

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

breakfast was good.check in and check out fast,had laundry facilities

poor wifi

about the noise but it wasnt as bad as what i thought, it just wouldn't be a place to have kids staying but they

not suitable for kids as its way too noisy

room service. meals v cheap

very friendly staff and the bar is so cosy and relaxing

wifi signal and speed is superb

the wifi in our room was poor.

i could not have wished for more, everything we asked for was accomadated, even our late check out, could not

big room, nice bathroom. good wifi.

in my mother's room, a bag of dirty laundry was left on her floor

no room service no laundry service in room amenities not

location, rooms were great and we were able to have an early check in which was brilliant for us

tv wasn t working properly and didn t appear to have any room service but was grand for the night for the

liked everything -the ambience, the bar the menu the bed

very comfortable bed. lovely staff. very good wifi.

great variety of breakfast and the fruits were so juicy

spa closes too early

david was exceptionally courteous and professional and very witty, the kids enjoyed his humour

onsite gym and pool

a bigger gym perhaps.

great service in the bar and restaurant

i was happy with the fact they had an early check in which was super

lastly, the location/atmosphere was great there are a few parks nearby to stroll in or take the kids to play

fabulous hotel, breakfast was beautiful, location very good

the laundry service is hired out by the hotel and is apparently terrible

no laundry service as indicated

the bar closed very early

breakfast was amazing g and served fresh to our table

wifi cut out a few times and light in shower need some attention.

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

some spa facilities not working, no room service, limited dinner menu to 3 mains, quite expensive for the price

spa was already open early in the morning

no yoga/sports mats in the gym to do floor workouts

they accommodated our early check in

now our kids are mid teen and adult and finally we could go somewhere and trust them alone

choice of food wasnt great for kids menu

location was excellent, the check in staff were very hospitable and i was fortunate to get an early check in

small issue but our room was located near the elevator and it was quite loud which disturbed the kids sleep a

deck each time we needed more toiletries; half-assed room cleanings; a couple hassles with the laundry service

reception which wasn't a problem but room was very cold and we were woken early next morning by laundry been

they don't really have laundry services (charge per item, very expensive)

laundry was sloppy (did not follow instructions) and late

as well as sounds from the ceiling outside the bathroom, sounded like washing machines doing the laundry which

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

the wifi.

sadly not very kids friendly restaurant (no high chair

wifi instructions in the hotel room information folder was incorrect

we used the laundry service and it was prompt

looking a little tired could do with some tlc where breakfast was served very noisy due to the kitchen and dishes

brilliant location, friendly staff, early check in if needed

staff, location, the breakfast and huge bath tub were all impressive and exceeded expectations

issue i had was the need to update their room service menu

the washing machine was broken but they offered to do our laundry. so that was nice!

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

would have liked faster laundry options.

laundry machine available in apartments

the laundry service was fast and

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

they were able to accommodate our early check in

possibly more to do with kids

to get to the hotel and was looking forward to getting settled into the room with our two small kids

i didnt utilise them but there were laundry rooms

need more laundry facilities

laundry facilities, on site pub and cafe and luggage storeage

the laundry mat is easy to use and i like that they are there 24/7

having laundry facilities on site as well as a restaurant and bar make for a great stay easy access to so

had some laundry done and the some items not fully dried

in addition, we used the laundry service which was very worth the price

great location and the breakfast was good and the staff so friendly.

very relaxing bar area where we enjoyed nice cocktails

it could of been clearer on the gym as this was very limited.

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

was quite expensive to do the laundry

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

they also provide laundry both wash & dry for 12 euro all together

great laundry service too

i had an early morning for work and could do my ironing without looking for a laundry room

gym, location, room service. staff helpful and knowledgeable.

we enquired about an early check in on arrival as we had just landed from an early flight

we were also given a complimentary extra hour late check out too

we had a few drinks in the bar again, bar staff were lovely and the drinks were great too

room service was delicious and the hotel is in a great part of town

the restaurant is top notch and the cocktail bar is really classy

was very central to all dublin activities,excellent restaurant and bar ,outstanding staff,highly

breakfast is amazing

comfort were all top class and reception facilitated an early check in which was most

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

the hotel and they offer a free glass of wine for residents & the next morning we had a delicious breakfast in

superb breakfast

bed was extremely comfortable, friendly staff and the breakfast was delicious

the staff were exceptional, nothing was too much trouble great breakfast wonderful room perfect location i ll

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

spacious rooms with luxurious bathroom and laundry facility...

additionally, they're charging 11 pounds to do 1 load of laundry

wifi was having issues. couldn t get any wifi in my room only if i was in the lobby.

there was no room service available on arrival which was 8pm, which was disappointing

everything is great. very professional staff. gym. historical building in a good location.

residence bar upstairs

spa out of action and gym v small

the best trained staff ever. great room service &food in room was excellent

room service was excellent and the hotel was packed with sparkly people

laundry service was quite good and very reasonable as well

near the canal, near a bunch of good restaurants, bus stop, laundry/dry cleaner, etc

room service excellent and staff very friendly and helpful

the restaurants outside, the lack of damage deposit, the quality of the room, the wifi

i had asked for early check in and though not promised they had a room for us at 10am

great guy playing music in the bar later

wifi was very patchy, but we were not relying on it fortunately.

wanted to order room service where the prices of the food from the bar were wrong on the directory, the phone

wifi is strong and the room was clean

also it's a really great location - slap bang in the heart of temple bar and close to dublin castle, trinity

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

we have three young kids and the only seats available were bar stools (at 1pm)

beautiful surroundings and gardens. lovely spacious room, very attentive staff, great breakfast.

the spa and pool area were also very relaxing, making the whole experience perfect

access to city staff friendly and polite - extremely helpful concierge beautiful spa and swimming pool restaurant

a self-service laundry room

the laundry service was helpful and professional to a pair of backpackers on holiday

was in room #116 and the laundry store was adjacent so i was awakened by crashing and banging at 8:15am and it

and got a late check out too because of it

location, very close to temple bar area as well as jervis shopping centre and o connell street

ringing our room from reception accusing my kids of making noise when they were already asleep in bed

wifi in bedroom

key left at reception, front doors locked at night) but mod cons (shower room, flat screen tv, wifi)

visited bar late in the evening with my son and nephew ,very relaxing after busy dublin city centre

there constantly seemed to be empty wine glasses and dirty dishes from room service outside my door that would

i never had any issues with the wifi, it was excellent and fast

to leave windows open and with our location right inside front door it was a little noisy for two kids in room

stay a little pricey compared to outer big names hotels heater next to kids bed wasn’t ideal as so hot had to

booked for 2 adults and 2 kids given one single bed and a small double

booked for 2 adults and 2 kids given one single bed and a small double

also provided a quick and good quality laundry service

a bit pricey. no laundry facilities.

very friendly staff, comfy beds, free wifi, very close to city centre.

overall comfortable and the wifi worked well

the breakfast was very good with an excellent variety of food

there was always large trash and laundry bags in the hallways.

the room was terrible, corridors dark and gloomy and staffed with bags of laundry

surprised to see a 7.50eur charge just to order room service.

ordered my breakfast for room service

great all round hotel in the heart of temple bar arwa

no laundry facilities

clean room. nice bar downstairs.

wifi was not great, it wasn't working on the check-out date

bar full of character

accommodated my request for an early check in