also a k-club laundry/delivery van was driving and beeping aggressively as he sped by us as we were walking to

having to leave the hotel to use the pool facilities is not ideal

the entrance into the property was amazing, people out playing golf amazing

parking was difficult

lovely food, and on our second night we ate from the room service menu in the drawing room, the lads put on a

the helpfulness of the laundryroom and (possibly) housekeeper

staff did not know the wifi password- incredible

no coffee or tea facilities in the room. room service not encouraged and very expensive.

breakfast was excellent, bar and facilities comfy would go back again.

room, great shower, big bedroom windows looking onto garden, nice building, free parking asian staff were very

no pool

breakfast was absolutely gorgeous served in the orangery

head chef nathan dimond works wonders in his kitchen

room in one of the guest cottages was big & spacious , comfortable bed , high ceilings & marble fireplace

breakfast was just an experience in fine dining

more than one night, which is fine, in the current situation, i do think there should be an empty laundry bag

no wifi in bedroom . only at the door of the bedroom.

great breakfast too

room service was not available very late.

gym and pool always packed, weren t advised of swim class times and we had to leave as we didn

were constantly full of cleaning trollies, room supplies and various piles of clean and dirty laundry to be

needed laundry done during my stay but couldn't get it to happen

friendly staff, spotless room, good decent breakfast. great location

gym is well equipped

they renovated the gym and is fabulous,same like swimming pool and great spa and jacuzzi

great breakfast. very warm and comfortable hotel.

breakfast selection fantastic cereals, pastries, yoghurts, fresh fruit

room was spotlessly clean, it had air-conditioning, good wifi and very comfortable beds

great breakfast and staff were great, perfect location for travel, plenty of parking

bathroom downlighting and rain shower head, simple youtube casting, plentiful usb ports, and an ev charger

had no robes in room, asked for them , delivered in a plastic bag with laundry bar code on them

food in bar was excellent

for example, the gold room is where you have breakfast

grounds and building, rooms were lovely, kept well and good parking

the pool was cold ..very cold for a 5 star hotel it should be warm

wifi on the ground floor is not great in some rooms, but the staff have always moved us if we end

wifi wasn't working in the room, which was disappointing

it was clean & warm free parking also

no wifi .

room service good

the breakfast was delicious and cocktails were great

picked the hotel especially for the 24 hour room service

good free wifi ample parking - through an archway round the

staff were very good and the atmosphere in the hotel was great, good bar and live music

great staying here, rooms are massive, bar and restaurant are excellent and the staff are first class

don't do room service

great breakfast service - and kids under 12 eat for free which was a nice touch.

also you were able to connect to the wifi router pretty much any

we didn t have a chance to go but the bar looked nice too

staff were exceptional & the bar food was very good definitely stay

fantastic gym, great pool

lovely rooms, friendly staff, nice bar, nice food, easy to find your way around, activities for kids, reasonable

access to the pool with young kids is inconvenient.

gym & leisure centre very enjoyable despite renovations ongoing

great quality rooms, comfortable bed, breakfast has a really good selection.

think was after 9 o clock there wasn't any crisps or nuts at bar or a snack menu for room service the man at

good location, good room service, good parking, clean and comfortable.

bar food is decent too

good wifi,comfortable bed,good bathroom and good shower

the hotel itself is quite nice and clean (only complaints would be about the shower head and wifi connection)

we thought we were going to get our laundry done

breakfast buffet area very squished, i felt there was a lot of people around bread and toast area

location was beautiful, all staff were so friendly, food was amazing, spa was out of this world

room service breakfast not the best

there was no music or access to wifi in the gym

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

no laundry basket in bathroom for used towels after shower

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

wifi was really fast

fact that the swimming pool is closed now would prevent me staying if i was travelling with my kids

laundry van outside our room at 6am no res bar no slot for the pool but the email never suggested a

good food and drink enjoyed cocktails nice spacious room breakfast was tasty not over crowded

excellent hotel, superb breakfast, parking. would definitely recommend.

use off the 25 metre pool and gym included.

spacious complimentary parking on site

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

to move room as was above laundry a bit rumbling when above on floor 2

i loved the outside seating area as was great to sit out with few cocktails while kids ran around playing

very clean friendly staff and when i asked for an early check in there was no problem

my only criticism is that the wifi in my room was quite poor, probably a result of the size of the hotel and

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

no laundry on weekends

our kids loved the smart tv in the room

food was high quality and room service so quick and efficient

back after attending an event also a great restaurant to the front of the hotel called joels the kids and us

food was very tasty too and loved the freshly cooked pancakes for the kids (‘’

laundry very convenient and good standard

breakfast in any hotel i ve stayed at in ireland staff fantastic little pricey but you have to

breakfast was delicious and the staff were just so welcoming friendly and helpful

stayed with 3 young kids and they had a great time

service was excellent breakfast was self service and lots of it massive car park had use of the gym and indoor

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

daughter kids pasta for 9,50 both main courses were flooded in oil

kids meals were especially great value for money

comfortable, easy access with plenty of parking. friendly staff, not far from the airport

laundry service was ridiculously very expensive.

staff very friendly lovely breakfast clean free parking

free parking n luas outside the door from heuston train

beside the luas, the shopping centre, and the parking facility was good

likewise, the square outside of reception is a kids' playground during the evenings until it gets dark

came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

the room service changes the sheets but never once cleaned the floor

clean room. good wifi.

good size swimming pool with sauna and steam rooms attached, as well as onsite gym

shopping mall was closed by which was convenient for laundry/shopping/food

area- no bars/pubs nearby

very friendly staff, secure parking, lovely big room and amazing shower

we had dinner in the bar and it was amazing

paid for kids meal and room service, received no drink or ice cream (inc in price) met anothet person, 1

been vomiting but that i had cleaned it as best i could with a towel and placed the towel in the laundry bag in

had room service for dinner

small but ample gym

the breakfast was super as was the attitudes of all staff members we encountered

everything , except the dreadful room service breakfast . stone cold and all dried up

laundry service is very expensive, i would suggest adding a laundry room for hotel guests food in

there was also no airer to dry laundry, just the small radiators

leisure facilities also lovely bonus for the kids

room service rate is a bit steep - 5 is more than enough

we had breakfast before we left your hotel

breakfast top class staff very propensity and nice

wifi was really poor. an 5g was very poor connection

far to center,very helpful personnel,good wifi

there was plenty of free parking

friendly staff, plenty parking available, breakfast was included, wifi, walking distance of phoenix

was noise, i think laundry room which was minimized with earplugs

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

broken tv, wifi disconnecting many times during day

the stairway and entrance and free parking.

location, great parking and tram direct to o'connell street we'll run leisure centre with large pool

room, cleaning staff lovely and the gym was amaing! and breakfast as well

staff very helpful at reception and in the bar restaurant

amazing staff in bar and reception couldn t of been more accommodating!

in room service was excellent, food offerings very good

shame there is no swimming pool.

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room was bigger than expected. pet friendly.

pool was like a spa with excellent facilities,staff are amazing so helpful and pleasant ,breakfast was fantastic

website said there was an ev charger, but there is not. had to travel to get the car charged.

pets but dining was limited to the outdoor bistro which is fine - if they only served breakfast in

no overnight laundry service

no room service available

loved no stairs and easy on-site parking

hotel with easy parking & access to everything

went during covid restrictions so kids not happy with limited pool time. no fault of hotel

and dining areas, spacious clean room, excellent beds, windows that opened, great views, good wifi, electricity

could hear everything in the rooms around us, hairdryers going at 7am, kids crying, doors ( we have kids and

it was challenging to figure out what area was for parking, but we eventually found it.

our room was gorgeous. our dinner in the bar was delicious and the staff were really exceptional

breakfast could be made better, and not enough parking spaces had to park further.

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

food in the bar was very good, we didn't eat in the restaurant

bar closed just before 12

good wifi facilities & cooked breakfast

waived early check in fee

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

good seating in the lounge, full bar and really

allowed us early check in

were in a semi basement room with a strong smell of drains and no wifi reception

laundry facilities

the laundry mat is easy to use and i like that they are there 24/7

laundry facilities, on site pub and cafe and luggage storeage

hostal needs to offer better laundry services

vending machines, laundry facilities, and friendly staff, could buy anything you forgot which is handy as a

i had an early morning for work and could do my ironing without looking for a laundry room

plenty of space for 2 adults and 4 kids

gym, location, room service. staff helpful and knowledgeable.

friendly staff, great location, early check in.

no room service, so no breakfast in bed

close walk to city centre really, roof top bar with great view of city

no food room service

rooftop bar is excellent and our kids loved the robot lofty. the location is perfect for us.

i didn t get any info about where to have breakfast and where is the gym

lovely dog bed and bowl left out for our pet and such an amazing comfy bed with fab pillows which is hard to

great room, great gym, lovely bar and lobby area. perfect! 10 minute walk from grafton street.

room service wasn t amazing

rooms modern and spacious , good gym , bar very good and staff freindly and helpful

location was great, parking onsite and early check in appreciated

comfortable, inviting bar area

working wifi with good speed and without a real speed limit

food was lovely although 8 room service charge was a bit steep.

he served us in the bar at night and made our stay very enjoyable with his great service and humour

good we had was room service which was poor, however we complained and the manager was great refunding all our

great location for the 783 dublin express bus stop (right at the side) and 20 mins walk to temple bar and great

bar seats could have been less stodgy. some bar staff not knowledgeable, but others were

excellent wifi

room service breakfast could have been hotter

great to have bar on ground floor not on second floor

room service didn t properly clean the room, it was disappointed

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

rooms, good selection of gluten free food at morning buffet and kitchen were happy to cook gluten free on request

the fact that the gym is outside the hotel

david was exceptionally courteous and professional and very witty, the kids enjoyed his humour

gym was super close and i took

an early check in would have been great as we,d travelled through the night and was very tired.

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

the room service menu is very limited also, could do with a few more options to choose from

room service menu could have been better

the only thing i would improve is the availability of room service after 9 pm.

clean towels has a strong scent of laundry detergent

only complaint would be the price of the laundry service

the hotel allowed early check in when there was availability and the breakfast was adequate with

we love the pool

hotel is lovely it s our second time staying here i personally love this hotel spa area was so relaxing and

was in room #116 and the laundry store was adjacent so i was awakened by crashing and banging at 8:15am and it

a self-service laundry room

the laundry service was helpful and professional to a pair of backpackers on holiday

lovely clean hotel in a central location close to the river and temple bar area

wifi did not work in room 220

room good and clean and have everything if you want to cooking or do your laundry

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

would have liked faster laundry options.

laundry machine available in apartments

the laundry service was fast and

manager added money to the cost of laundry. we agreed to one price and was charged more

elsewhere for laundry service

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

i also really appreciated their quick laundry service

upgrade to a suite which was amazing surprise, as me and husband as we never get away without kids

was a little tricky going around the 3rd floor with 2 kids and the suitcases because there are a few steps

it was lovely a great room lovely staff very helpful and polite great location the kids loved it

wifi

we were there with young kids and the room was fantastic but i would recommend requesting a back room if you

room was clean and room service did a great job

breakfast was good.check in and check out fast,had laundry facilities

i had to pay 20 euro to do late check out so we can have an extra 2 hours of

noisy but perfect for club kids

about the noise but it wasnt as bad as what i thought, it just wouldn't be a place to have kids staying but they

we requested a late check out on arrival and this was sorted for a small fee.

were told that due to covid, if we wanted room service we could phone to order but we'd have to go downstairs

wonderful, we arrived early and were given early check in

wifi intermittent

very close to my office. the food in the bar was very good and the service matched.

loved the decor , amazing bar ! staff were lovely and checkin was pretty easy

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

welcoming staff great location for sightseeing comfortable bed free and fast wifi

staff was able to accommodate a very early check in which was amazing for us as we came in so early

there wasn't room service

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

great bar and staff. helped us relax after a stressful airport event.

breakfast one morning; it was very good and a wide variety of options

we booked 2 rooms for us and 2 kids with the specific request to have

had some laundry done and the some items not fully dried

in addition, we used the laundry service which was very worth the price

the wifi connection wasn't great

the breakfast was great

comfortable beds, delicious breakfast, lovely bar for a night cap.

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

timing of laundry and room cleaning service a little ambiguous

is excellent and food in bar was also very good

no info on the tv, reception, wifi (of course all these things became clear very quickly but usually there is

rooms were lovely, staff was friendly, breakfast was delicious

upon arriving to our room when we got off the elevator there were bags of laundry all down the hall and dirty

staff super helpful; assisted us in finding a last minute laundry facility and called cabs on request

no guest laundry. front desk phone was not always answered

hotel refused to provide laundry facilities

free wifi was good and it was a perfect stay for a weekend break!

staff were so friendly, receptionists & bar saff were so nice & helpful..

also it's a really great location - slap bang in the heart of temple bar and close to dublin castle, trinity

it is right next to the bar where we had our breakfast each morning

there s a bar, trinity bar venue right downstairs with live entertainment and dining

wanted to order room service where the prices of the food from the bar were wrong on the directory, the phone

no laundry plastic bag

breakfast sometimes the internet was not working, but disconnecting and reconnecting to the wifi

would recommend more choices for food for room service after the restaurant is closed

gym

bar we met our grandson in was lovely within the hotel