put us in a room beside the office and laundry room

wanted to know if there was a laundry nearby

no laundry we needed wash clothes nearest laundry was 4 miles

was right next to the door where they had the cleaning supplies and laundry

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

clean quiet comfortable beds really warm pool

right off the hwy and had a friday s in the parking lot

indoor pool was a nice bonus

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

the back parking lot did not feel safe at night. more lighting is definitely needed.

wifi

good guest laundry.

i was able to use the guest laundry and wash a few things

of room , right across from vending machines, laundry and elevator

close to biltmore and biltmore village. also like the laundry facilities.

needed to use the laundry facilities

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

breakfast/personnel/swimming pool down

renovation,, parking, no bar, no vending machines

new, modern rooms. great breakfast. good parking and location.

nothing provided in the kitchen nothing.

food was gourmet from breakfast, to in-room service, to elegant dinners

i probably wouldn t stay again with my kids

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

no laundry. very noisy. not as clean as i d like.

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

a little noise from kids next door but only for first night

great location and free parking

parking was easy and close

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the

very clean, great location, super comfortable, onsite bar and bistro

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

facilities were clean, and my kids loved the pool

staff was very personable and room clean and the breakfast was fabulous

having a full kitchen was great

very nice outside and in nice breakfast room fireplace

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

the pool could have been a bit warmer but the people were so friendly the breakfast so good

the staff is so friendly, the breakfast was better than most hotel breakfast choices

very clean and comfortable. breakfast very efficient and clean dining area.

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

shuttle only to airport when there's so much downtown.

the staff went above and beyond by arranging airport shuttle service for me after being stranded by towneplace

ask for a room facing the front parking lot if you can

not enough parking.

handy to have laundry room

laundry facilities

nice and clean. friendly staff and the pool area was nice.

the breakfast was very good and well

parking could have been better.

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

clean. has laundry. friendly staff. reasonable price.

pool is open til 10pm, and laundry room was clean

having to log into the hotel wifi more than once per day, especially since it sometimes took multiple tries to

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded

always like this hotel because of the breakfast, pool and spa

breakfast and location

the room was clean and the location was good and the parking lot was very safe which made us extra happy as we

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

breakfast, no laundry facilities, price is overrated.

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

tight parking

the pool had towels

never had cash at the desk. needed change for laundry and for snacks.

and not a big deal for most, but the guest laundry dryer did not work well

great location. clean and friendly. breakfast included!!

friendly, rooms clean, hotel clean, pool clean, breakfast was great

staff and great daily, hot breakfast

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

they also have laundry for guests, which came in clutch with an 18 month old

only one elevator and it broke down briefly. not many laundry washers and ice machines

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

reception staff, swimming pool, spacious room, laundry facility

very clean. guest laundry on site. and the subtle hidden jokes all over.

we used the laundry facilities and found them to be clean and in good working order

i used their laundry facilities

we always love breakfast too

the free breakfast was the best we ve had also, with healthy options like granola and they even had oat

i did do a load of laundry, $5 plus soap

the front desk was taking care of a customer, the bar tender came over and checked us in, that s service beyond

location, ease of parking

the pool was amazing and i really liked the fact that capacity was enforced

there was a bar on site and they made food

we did laundry there and the staff even went above and beyond and folded our laundry

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

shocked to learn there was no laundry facilities

breakfast was perfect

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

also it has convenient and well lit parking area

we couldn't log in to the wifi, but it wasn't a big deal. it did not cause us any problems.

wifi did not work

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

had guest laundry and hair dryer in room for drying out gear

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

hotel room, laundry room, parking

parking on site an laundry very useful

on a sunday) and blasting songs with the f word and n word and there were families with little kids

location and it was pet friendly

pet friendly

band wednesday and thursday night in the bar area was very entertaining

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

there is no room service offerings but great access to amazing restaurants.

no room service

beautiful property! room was spacious and well maintained! drinks from the bar were great.

no laundry service.

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

we enjoyed the indoor pool and on location restaurant

pet friendly

great staff, comfortable rooms, pet friendly and very pet welcome. highly recommended.

the restaurant and bar closed too early.

room service was very quick, easy and friendly

pet-friendly, but amazingly clean

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

rooftop bar sunset was the icing on the cake

in a city as wired as asheville, the hotel should be able to provide better wifi

is now a bar with live music until around 11pm and it was quite loud in the room

- my mimosa didn t come out until 15 min later - apparently our server was also bartending

room service was absent even though we had asked

and surprise of pet fee , added during cost after booking/choosing pet friendly room

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

amenities nice appreciated the laundry so we could pack less for the trip

was no wifi

the cleaning staff half not wearing masks in the hallway outside my room-wifi connectivity issues

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

wonderful gym

kids would fall in

location, comfortable, and parking, pet friendly with a public park nearby.

sofa bed for kids, like most hotels out there, was completely uncomfortable

clean, beautifully designed, location, friendly stuff , great breakfast

the pool is super clean and was almost empty when we swam

was a great choice for us and our pets

cleanliness and amenities such as the free drinks and pool

great breakfast. large rooms. nice pool

wifi speed is unacceptably slow - 2mbps, it's 2018 already

room service ended too soon and front desk was not the most welcoming

beautiful- nice to have bar and food on property. breakfast was delicious

well appointed, friendly staff, pet friendly

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

the room had full kitchen and it was spacious.

separate bedroom and pet friendly

the pool area was small and noisy. needs some soundproofing. everything echoed

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

pet charge for only one night was $66

gym was spacious

very pet friendly also

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

very comfortable and free laundry facilities were a great convenience.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the smell was not pleasant. it was like dirty laundry everywhere.

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

prior to my arrival i received a phone call stating that my room was ready as i had requested an early check

the first floor and gym facilities

lol wifi is awful, considering most properties include high speed access for free

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

the parking lot was not well laid out

and the the breakfast was great

laundry bag was not in closet to take home dirty clothes

we were there for a baseball tournament and needed a laundry

laundry facilities, golf course, breakfast!

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

there was no detergent in the dispenser in the laundry room.

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

hotel amenities were very cool: pool area, roof top patio, laundry

it has laundry facilities next to the swimming pool and work out room

in addition, although the hotel is pet-friendly, there should be a policy about pets being allowed in areas

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

very pet friendly

very clean and pet friendly.

that would certainly be a plus at the end of a trip but i was totally unprepared for a full kitchen in the room

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

to room across from laundry and someone decided to do laundry after 11 p

i used the laundry facilities and they were great

size room, cookies during day, coffee out always, hot breakfast and laundry

and my room was next to the guest laundry which was used late into the night

breakfast

the view from balcony where breakfast served was peaceful and pretty

like the fact they had a gym

parking can be a challenge when large trucks are in the relatively small lot, but we did find a

a little difficult to access if you followed google maps as it took us through the dealerships parking lot that

laundry should be free to customers.

nasty smell on 2nd floor in laundry room

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

had a free laundry and indoor and outdoor pool and a restaurants on site

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

laundry was behind

room, furnishings, lobby, pool were all quite nice.

were put in a room way in the back of the place, near the laundry facilities or restaurant

i also tried for our 4 day stay to get wifi to no

food at the bar outside could have been better i ordered a hamburger i never knew what a smash burger was but

microwave in the room, wifi ridiculously difficult to access( had to sign up more than once, sign up very

amazing views over the golf course. very relaxing.

the was a laundry and it was clean

(other than the baseball team of kids that were rampant thru the

were super comfortable and nice room behind hotel there is a small trail and pool had toys for kids to play with

comfortable, safe, convenient parking.

beautiful settings and very clean, good gym, breakfast

i thought the pool seemed a little outdated

-location close to airport and has a shuttle -very clean -has everything you need

it would be nice if the shuttle had longer hours.

they didn't serve breakfast

no continental breakfast, but there is a cracker barrel literally within a stones throw

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

it was all great. conf bed/rm, breakfast bar was awesome!

but if they had the opportunity to add a laundry room

the fire pit at the pool was a big plus!

had a hard time connecting to wifi.

prompt shuttle service too airport

room was spacious, breakfast was good

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

was very clean, breakfast was good

late check out

a washing machine, tumbler, gym, chances for buying meals and snacks from the reception etc

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

breakfast was great! minutes from the wedding venue and shopping!

salt water indoor pool was a great bonus (5 hotter would have be better)

they allowed us a late check out as we had an evening flight

not get wifi signal (consumer cellular)