privilege room had a terrace and a view of the swimming pool

we faced the parking so that there is considerable noise from the street

major but l think the flat needs more cooking dishes in the kitchen, and positioning of the dishwasher is

the pool and spa area are great

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room

must know that there is no service in the reception or in the bar afrer 23

stunning grounds to walk your dogs if you are travelling with pets

to town 10 min drive to the promenade free parking breakfast was very nice service extraordinaire

there is lots of parking if you have a car and dogs were very welcome

easy to find just off motorway outside biarritz and great parking

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

villa with gardens, great views and infinity pool

some kids were brave though

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

breakfast was pretty expensive but good. spa was tough to get appointments

no wifi password was given

bed not comfortable room service very light nobody to handle luggage swimming pool not clean

the pool and gym and the big room

parking was secure and free

garden, pool and surroundings really nice

parking was ok

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

very nice garden and swimming pool; top restaurant next to the hotel

would be nice to have access to the pool from our room instead of walking around and through the restaurant

comfortable,close to the best surf spot, parking ,cozy we will come back

parking on site

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the

extremly friendly and super nice breakfast, cute little pool

off street parking

perfect secure parking and great service

sitting room, bar and breakfast room should be air conditioned

loved the pool , the breakfast and the staff was very polite

pool area and garden was really nice

the grounds lovely with a heated pool

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

the facilities - gym, spa location close to the beach &

gym equipment consisted of three machines, they were all very old, one was broken

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

the layout doesn't support kids to get their own breakfast (cereal at the back of the shelf and milk not next

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

wifi quite slow

lovely little hotel. good for kids and families.

loved how close we were to everything-the beach, restaurants, a playground for my kids

room was practical with cool bunk beds for the children really nice ambience in the hotel mini bar well priced

shuttle to the airport is a nice touch

breakfast was amazing, location was great and staff were so kind and helpful with any questions

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the

we didn't have time to make use of the swimming pool, unfortunately

courtesy shuttle to and from airport

wifi not working in the room

wifi was tricky to get set up & use.

good wifi and

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

weekend laundry service so no sheet changes and no clean towels unless requested

excellent location. helpful staff. cute bar and courtyard.

location lovely bar and garden

gorgeous garden and outside bar area

location great. we didn t eat in the hotel but used the bar one evening. very helpful overall

like a budget hotel with high prices, no coffee in the room or room service, terrible

wifi was not working.

it was a great place, there's no restaurant other than breakfast, but that's ok

t try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

pet friendly

was nothing to dislike other than i wish the restaurant and bar were open

very central! allowed us to do an early check in.

no parking. but got help with the luggage by the bar tender!

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and

all staff were really friendly and helpful from reception to bar and restaurant

lovely restaurant area and bar area

the way they treated my kids! they were super kind!

is basic but good however no room service apart from microwave meals

reception and bar staff all spoke good english

brilliant location. clean spacious rooms. lovely bar area

there's no restaurant or room service

staff very helpful with good english (my french is not) wifi worked well

for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could

hopeless wifi

wifi and breakfast was not so good.

poor wifi

very slow wifi

breakfast were great and well presented

excellent breakfast in a super bright and fresh room too

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

breakfast and location

attentive personnel; good breakfast

and it is pet friendly

breakfast and room service were excellent

we had poor weather so couldnt go outside so no lounge or bar to speak of meant there was nowhere to go but

couldn t connect to wifi in room

they didn't offer any special pet amenities (water bowl, dog treats, dog bed etc) so the charge seems uncalled

modern hotel with helpful staff & underground car parking (4 ev charge points)

indoor spa pool was amazing

wifi on 5th floor was a bit iffy but it still worked.

wifi was good

the bar / restaurant manager was so helpful and also great fun with us - an asset to the hotel and

there is a small bar and lounge at the reception which we appreciated

wifi was weak

the extra charge for pets is 20 euros per pet which we feel is rather steep.

great location, clean and friendly staff. kids loved the lollies in the reception.

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

room service was not up tp expectation and what was available after 11:00 p

on the best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast

stay at this historic hotel with dinner at la rotonde restaurant followed by a night cap in the bar to my list

bar staff were too laid back and some even lied about a wine we had

incredibly wide breakfast choice

i used room service, spa facilities, restaurant and had laundry done

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

the gym needs redecorating. at this price it needs to be spotless.

the breakfast was fantastic and the staff was outstanding in all departments

they say they are pet friendly hotel but only if you stay in your room

laundry service was ridiculously overpriced

pool area is fantastic and location of hotel was fantastic

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and

the quality of the food whatever we were to try at the pool bar was also excellent

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

wifi worked very well

hotel is pet-friendly and there is a nice riverside walk behind the hotel where you can take your dogs out

everything. very friendly and helpful front desk staff. lovely pool.

bar was closed at 2330 on a saturday night

was no dinner (just snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

great bar that is open late for a digestif after dinner

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for

the wine at the bar was very reasonably priced and not the usual huge hotel markup

there is no mini bar but there is free water and tea making facilities; the air conditioning was easy to use

the location, staff and bar staff were exceptional

great view from 9th floor bar / breakfast room

a little gym with fair equipments, towels,

many amenities: gym, 24 h access to the 'club' where you have access to computers, printers, complimentary

unique concept of a buffet bar accessible by guests at all hours and free to use

no car park although the hotel it is advertised as free car park.no room service ...

location excellent. didn t have breakfast as lots of interesting local places nearby

great central location. very friendly staff. nice bar. delicious breakfast.

wifi was excellent

this is a pet-friendly hotel and our dog enjoyed his stay as well

would have loved a bar or a coffee shop somewhere to spend some time without being in your