no outdoor pool

breakfast great. front desk lady was awesome. did a great job.

not enough parking space

getting through to the parking lot was a little confusing.

breakfast was really so much more than expected and, even being close to the highway, our room was

poop in the parking lot that i almost stepped in upon arrival

wonderful staff rooms are great and breakfast is super

clean room and breakfast

gm should have went to walmart which was in the same parking lot and made sure every room had soap

easy to get too. good parking. bed somewhat comfortable.

room, clean, nice pool, super friendly staff, nice area outside little rock

super clean pool, room, grounds were well kept and trimmed. really comfortable bed.

the coffee was good. my room was by the pool which i loved. the pool was awesome!

off, there was flies all through the room, and there were people running around barefoot in the parking lot

were amazing, the pool was great and it was clean and clear i will be back for sure

no tv or vcr or dvd hook ups and it says cable and wifi

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

it was very loud out in the parking lot and the room was filthy and smelled awful

it is very run down and very little parking.

they called it an “early check in fee

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday

dirty rooms no pool

the hot tub was nice and pool view.

they lied about having a continental breakfast and lied about having wifi

wifi was really slow

soft bed and great wifi

bathroom toilet was dirty. pool was dirty

eggs were very cold on breakfast

the pool was nice, patio for smokers, breakfast included

only thing was the pool inside

staff very friendly nice having laundry facilities as we had been on road for weeks

pool and workout room were really nice

you need pancakes on menu for the kids.

bar staff were great also and could make a great bacon and chicken fajitas

he helped me sign in to the wifi, told us when the bar would be open

pool and laundry was not open.

ice machine didn t work the laundry and gym facilities were not available during the 4 days we were

laundry room was next to my room, which was good until they started washing and it became very

all the amenities were closed for renovation; i had intended to use the laundry

conveniently located. nice rooms. full size kitchen (no oven). free laundry available.

nice breakfast

staff very friendly. beds comfortable. breakfast good.

the equipment in the gym didn't good,i couldn't get the treadmill to incline.

a huge group of them were in parking lot as well being loud and obnoxious when i go outside there is throw up

covid - the breakfast was very good be glad when we can go back to the full service

picking up laundry set out to be cleaned, and making sure the side doors aren t propped open.

laundry area was not working so i had to find alternative

they gave me an upgrade free of charge, jacuzzi, king sized bed, with kitchen and living area

of the property was nice and clean play parking space and overall all the guests were very exceptional in lovely

great channels and wifi

laundry area was out of order

they assisted with laundry services when the main were broken

i had specifically picked this hotel to be able to wash laundry and sit in a hot tub

laundry out of order

the guest laundry is extremely affordable

laundry facility is nice and works well

the laundry was quick and cheap and there was ice available at all

used the guest laundry which worked well

also, the guest laundry dryers don t get hot enough to dry

there is also a laundry facility and a dog park on site

outdoor pool & bbq area

real breakfast with eggs,biscuits,waffles,sausage, cereal,juice,baggles

small parking lot

i also appreciate that they re pet friendly

non-refundable pet fee

we wanted to dry swimwear because it was not drying overnight, we were told by laundry staff it was free

normal breakfast with scrambled eggs regular sausage patties & bacon would've been great for the kids but they

there were alot of kids running around and a person smoking pot in parking lot.

parking lot was gross

comfortable, breakfast, pool

limited laundry

there was noisy construction, no access to laundry room and exposed floors with no carpet.

that it is pet-friendly

to downtown, although lobby, bar and hot breakfast wasn't available do to pandemic, they did the best they could

staff can be kind of short with you at the bar if you have questions

room had spider webs, there was no laundry room, the bed sheets always felt clammy (the air conditioner did not

staff helping sign on to wifi; friendly

breakfast was not good at all

on a floor with a little league team and kids slamming doors and yelling

once in the room we looked for a guest book to check room service options

i love the laundry access

laundry area, dryers did not work.

i liked the gym ,laundry room and pool

location free laundry great breakfast

happy hour, laundry

there is no pool or convenient laundry service

rooftop bar is amazing

the rooftop bar was very relaxing with a great view of downtown hot springs.

bar has great views

the gym could be upgraded a bit

the girls at front desk the cook and laundry lady but the cleaning crew omg the owner is looking for good

no luggage carts!!!!! no laundry bags.

there are guest laundry facilities, but they were out of order, so you're left with the impression they don't

needed to wash clothes and the only laundry facility was broken in the hotel.

the ladies doing laundry and breakfast and the ones at front desk was excellent

the lack of free breakfast and the lack of a laundry room. overall it was great.

room service to room on cart

location, pool on the water, feels safe nice area.

then there is all the fees especially the excessive pet fee

clean, beautiful pool area

m they have an undefined pet policy

i love the general manager jan and then there is a great laundry gal santos.

it had a laundry room which was really great because we were there for a basketball tournament.

the on site laundry room was very clean, and the washer and dryer were clean and worked great

don t like how the rooms open to the parking lot

have stayed at this hotel many times because it s clean, convenient, pet-friendly, and the staff are great

towels, no hot water, pool and gym closed was not very clean

bed was hard pool was cold

our request, as i booked 2 rooms separately), the breakfast was hot and delicious, and my kids enjoyed the indoor

i came in to see my kids

were too many kids who were loud

laundry room was out of service, breakfast ended at 9:30 but at 10 after there was little to no

dabulous breakfast, hot tub and pool

pool was awesome, but the breakfast was fantastic

pool was awesome, but the breakfast was fantastic

friendly and clean. pet friendly

able to do laundry, it was unexpected and appreciated

property s parking area was well lit and secure. very clean appearance.

breakfast was very enjoyable

probably should have been a way into the parking lot from the side street, but you could only enter and exit

we loved your pool and breakfast! the staff was really nice to us.

but i wish since the laundry takes quarters, they were accessible

the carpet looked old and the rooms were dated. the laundry room is also very small.

all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

the breakfast was great! my grandkids loved the pool

their breakfast is amazing

sorry, not a breakfast person

breakfast was adequate with cereal choices, orange juice, bananas, small muffins and donuts, and

soap, towels, sheets comfy. breakfast

i didn t like that their pool was nasty and dirty, i had wanted to swim and booked a hotel with a pool in

there is not a hot tub, not a pool

there was a laundry area

no laundry facility for guest. the room smelled a lot. ac unit was way too noisy

pet agreement i signed was not legible

the wifi was really fast - we had not complaints

in sufficient parking space in the front

good breakfast, well set up for pets, quiet, clean

clean and nice pool

the pool was nice, but on the small side and water was a bit warm

super disappointed that the pool was outside and buffet ends early

common areas, highway traffic not a problem, clever screens on windows for privacy, lots of pet space