the laundry service was out of order too

the pool was nice i just wish it was a little more shallow for the younger kids.

free wifi

kids were disappointed the jets were not working on the hot tub

the parking. we had to park at another hotel and walk

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

i especially like they offered kids trix yogurt, regular, and lite yogurt too

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchen and bathroom floors were sticky

was nice to have a separate “living room” and kitchen

i was surprised to have a mini kitchen but it was clean with updated appliances

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

laundry room closes @ 11 pm

woman folding laundry was always happy and singing

guest laundry at one machine.

wish i knew why i got rashes and itching and the kids

the pool is also large with a nice hot tub

disappointed kids (and adults)

the pool and spa were wonderful

ran out of towels in the pool area; reservation stated free parking- tried to charge for parking, showed free

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

continental breakfast was perfect. all the things you need and nothing over the top.

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

breakfast ended early and could have been a little better.

gym is very sparse, three treadmills

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

very spacious and clean, sad water park was closed

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

decor fun and updated - shuttle bus

nice facility ...good location...great shuttle

negative experience i had was the room service

moreover, i chose this hotel because it advertised airport shuttle 24/7

great staff rooms breakfast and pool. free laundry for hotel guests

free guest laundry

i love staying here, they alot of extra amenities. free laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

even at the pool

the pool was clean and family friendly

that is, it's not part of the fitness center or oriented towards kids

the shuttle driver was awesome, so friendly and knowledgeable

room wish they can put at least 6 bottles of water in the mini fridge instead of having to call room service

and complimentary laundry

no breakfast included and the bar is just a few seats at a counter and was unattended.

stayed here on our way through omaha on a family road trip with our kids (ages 7 and 3)

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we

shuttle to old market

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

$75 one night fee for pet.

our staff did not give us information on wifi or directions to old market but heard everything from the staff

(pricey) but the bar across the street addy's is reasonable

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the view and the shuttle an the front desk staff

location was great! nice pool

the only bad thing i could say was the swimming pool was not still fixed and open for people to swim but besides

the cookies and brussel sprouts off the room service menu were bomb

generous laundry facilities

separate bedroom and the kitchenette were such a great bonus

only thing i didn t like is $100 pet fee which was more than the cost of our stay

the hotel provided a free shuttle to and from the event

the breakfast was pretty good too

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

gym

front desk personnel was desk, kudos to mia and brittney and and the shuttle driver

room service, no complimentary service, wifi available only if a member, one of 2 elevators didn t work and

com to confirm the pet fees were included in the price they had given me for the room, and was assured they were

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

that same night i had asked one of the receptionist if she ever heard anything good about a bar nearby,

bed were nice and comfortable. the complimentary shuttle service was amazing

shuttle service was great

there is a shuttle that will take you anywhere within 3 miles

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

clean and nicely appointed. very comfortable beds and pet friendly.

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

the bar vibe was fun and lively

no laundry.

no laundry facility

the hotel runs smoothly. breakfast was great!

spacious rooms with all of the amenities one could need, beautiful common area with a great breakfast, location

great size, the bathroom was prefect, we used the gym and it had everything we needed, we use the pool it was

was very comfortable, dinner at 360 steakhouse was fantastic, room service was awesome, and the casino was great

we called room service for more but a guest shouldn t have to do that

only negative was that there was not enough handicapped parking and not close enough

no room service so it was convenient that there were also restaurants downstairs

they didn t offer a shuttle or anything

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

great appetizers in front of a lovely fireplace in the bar/dining room area!

no pet fee was wonderful

bathroom sliding door was so heavy my kids couldn't shut it (and took me a minute to get it)

i really enjoyed the lobby bar and the food and service was excellent

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

we had kids who loved the ping pong table and pool

staff was amazing!!!!they had shuttle to and from concert!!! just an all over great time!!!

staff was very nice. pool was amazing for the kids to play in. the food was good as well.

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

offered and delivered for us shuttle transportation to old market, very appreciated

only thing i did not like was that too many people at the pool friday was nice but saturday omg too many peolple

pool was open

their laundry hasn't worked in a while and their web site leads on as if it's operational

hot tub was nice, breakfast was tasty, staff was friendly, overall room cleanliness was good, parking was great

spa and pool disgustingly filthy, freezing

the location for the price listed was great! east check in, even allowed me to early check in.

breakfast was cold sacks due to covid

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

the free beer and wine in the evening is a nice touch as well as the kitchenette in the rooms

very clean loved the kitchen in the room and the breakfast was delicious

breakfast was cold

would appreciate a change machine in the laundry area.

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

was family next door with kids that was pretty loud and the walls seemed thin

it had everything you need. comfort, free parking, free breakfast and close to things to do.

the room was very clean and spacious! the spa bath was perfect for two people!

the pool was warm and very clean

great breakfast

this hotel had handicap accessibility to hot tub as well as the pool, the staff went above

the only downfall was that the pool and hot tub were closed when we were

best hotel pool in omaha.

know it s not the properties fault but we had a ton of kids and loud people on our floor

no coffee service in room - need to call for espresso machine delivery or room service coffee

no room service. the room was not very clean.

com breakfast pkg is an very valuable

laundry room needs help

guest laundry not available

my laundry was taken out of the washer and thrown on the floor

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

no laundry room.

plenty of fresh towel and laundry room with two each of washers and dryers

good fitness room and laundry room

dont always follow the mask rule, there s always gonna be one kid all wet from the swimming pool walking around

ample free parking

they sanitized the pool every 1-1/2 hrs

main dryer in laundry room left black marks on some of our clothes.

t be back have to pay for all our laundry to be

bar and pool hours could been later have an adult only time at pool for people without kids

the kids loved the indoor pool and the fountains were such a nice touch

can be confusing getting in and out of parking lot

called room service for silverware and we never received any.

website did not show the pool and jacuzzi were closed for renovation.

a long walk to parking

casino on site. swimming pool. view of the river. staff is amazing.

while i was waiting inline to check in they gave king spa rooms with river facing views to 4other people so

parking in front was crowded.

lack of parking.

easy access to highway. lots of parking. clean hotel and rooms.

the hotel restaurant and bar had one person doing what appeared everything and it was not good quality food or

paid extra for a suite, and i specifically booked this because i was lead to believe a bar and restaurant were

a laundry facility was onsite

the breakfast area could have been a little bigger with more seating.

pool/hot tub was a fantastic time for my family we had a lot of fun

have really no complaints, everything was good, the staff were friendly there breakfast was good,the rooms were

went to pool

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

very pet friendly

asked for room service daily, and they just couldn't get it

wifi and tv signal was spotty, constantly going out and rebooting

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

location and parking were great

the lounge closed at 10pm n the pool was not open til midnight like it said on the website

us into the hotel was short with us and didn't tell us where to locate our room or what the wifi code was

able to get a drink at the bar there and visit with friends

50 and my laundry weren t even dry (half a load)

pool was down, we brought our kids to play, and although they were allowed to go to the courtyard next door, it

they let the kids from the apartment complex in back of the building to get in the pool and kids were extremely

in the king room with the kitchen attached

was nice to have a kitchen to put drinks and leftovers in the fridge, even tho we did no actual cooking i the

coin laundry facility in the hotel

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

i couldn t connect the wifi to my fire stick

only downside i could even think of is that the pool is a bit small, but we had it to ourselves when we used it

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

we loved the breakfast and the pool and lots of restrooms all over the building, super well located

fitness gym was kinda small with little options.

breakfast was very busy and so things were somewhat congested

or plastic bags available for dirty laundry/trash

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

i like how quiet it is and peaceful. the free laundry is a bonus.

free onsite laundry was also a nice touch

pool was very small

the pool was cold and the beds were a little uncomfortable.

the breakfast was perfect.

pool and hot tub

liked the pool and hot tub

have had signs up saying where the laundry facilities where the pool was where the vending machines were

there was a large water puddle in the hallway by the laundry facility

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

it did have a laundry area which should be available with an indoor pool.

laundry in the hotel

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

on the second day we did not even get room service

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

parking is great and

full of kids for baseball tournaments. loud and no use of pool or lounge.

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

there was nor enough room to eat breakfast both days so i had to take the food to my room.

staff and breakfast!!

parking great and lots of food chooses around hotel

only thing that made the wifi seem fast was the elevator

lighting in the parking lot or in front of hotel

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

there was no information in my room about wifi or services or anything like that

pool

say you can use the gym and the pool

thought laundry facility was kinda expensive $2

parking was tough with all the u-hauls they had in the parking lot (place appears to doubles as

very little space for a dog to go to the bathroom, even though it is pet friendly

staff was rude and not helpful and complained about my dog even though their hotel says pet friendly

wonderful staff, very clean, extremely comfortable, great breakfast.

us very pleased with their efforts to make it possible fir us to watch a tennis match st the bar that we could

it was updated and clean. the pool was fun for kids but a little dirty.

were kids everywhere running throughout the place and they took over the pool

the pool was absolutely freezing, kids could not even enjoy it

decent bar, restaurant, gym, an location.

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

went down to get more and had to wait because they weren't done in the laundry for both nights

no guest laundry

parking lot is extremely well lit as well and felt safe in the parking

lighted parking lot

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

parking lot was messy with lots of trash and liter around

and the employee was really welcoming the pool felt great we were just really happy with all thank you, oh and

our family emoji ya the pool and the breakfast

out shades in r om, daily housekeeping, bean to brew coffee in lobby, and best hot breakfast

the breakfast was great. and the staff is amazing...so nice and friendly

breakfast was great.

i think the room was located above the pool or something else very high in

pool was very small for the size of the hotel

pool

laundry, one elevator, ice machine the breakfast was toast

area with the food, the halls smelled like weed, there was no change available ever for the laundry

informed that pool was closed which is why i choose it coffee maker broken laundry was

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

no wash rags/ no xtra tp/pool closed/ laundry closed/ breakfast horrible/ no plug for bathtub/

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

also-there was an altercation that got heated in the lobby while we were doing laundry

wish they had more children s channels on tv (disney, pbs kids etc)

kitchen

we could hear conversations and vehicles in the parking lot

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

we had to drive through some little strip mall parking lot to drive around it to get to the hotel located back

desk guy smelled like he hadn't showered in a month people were drinking and loud in hotel and parking lot at

no wifi to watch tv

wifi can t be used except through a mobile device

pool was closed, but a small inconvenience considering that i was occupied with work for much of my

breakfast

we did not use the pool but it looked like adults and children are like we're enjoying it

oh, and of course, my 6yr old tabbed because the pool was open

of kids running up and down the halls

of kids running up and down the halls

the breakfast was also great

mean to my kids, slammed things around

the pool space and size of the parking lot

convenient location and friendly service. i like the free laundry too.

parking lot

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

the breakfast was great, lots of options for cold and hot

great breakfast!!!

the breakfast was amazing and the bed was great!

small pool and hot tub wasn't working

pool spa room

pool not as pictured

beautiful - convenient parking , close to everything

very small indoor pool

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

there was no hot tub. at the same time, my husband was too hot in the pool area.

it was in a great location, clean room and great breakfast.

pool was good and breakfast was wonderful.