there is no laundry service and no vegan options.

pool access close very early (19:00)

open bar and food for the all-inclusive

drink free wifi good food breakfast, lunch and dineer nice view to the ocean from pools, clean

location, pools, food, free parking, staff, beach bus

i also wished one of the bar opened 24 hours so we could atlease have drinks and do bar talk til morning

we loved the tremendous sea views and sunsets from our rooms and the pools

the new gym and the swimming pool facilities are great

the drinks at the looby bar are so much better, adriana is great bartender

pool time can be extended and activities can last longer

some staff weren t too friend which were the one who cleans and do laundry

newly renovated, clean, good breakfast, close to beach although not on it, price, pool

they are fixing the parking lot in front of the property so the view is not the best but its

the bar and

parking is lousy

was good in the garden and in bar area but the signal was low in the room we missed some place to sit in the

wifi was good in the garden and in bar area but the signal was low in the room we missed some place

the breakfast menu had extremely limited options with small portions for the price paid

garden is very beautiful, the pool is clean and big

breakfast was great, very nice servise and employees of the hotel were very helpful

there is no wait service at the bar or pool and the bar is far from the beach

bad smell on the bathroom, on the breakfast there wasnt any table to seat

i want to highlight isamar in the coffee shop, teofilo in the il palco restaurant and tony, a bar supervisor

breakfast and lunch buffet food was good, but dinner buffet was very plain

pool only

the pool , the beach , the employees all 5 stars

sea - nice staff - amaizing staff in kids club

they offered golf cart rides but between waiting for a ride and walking, we just walked it

the staff around the pool are not as attentive as other dream hotel in punta cana

we took 2 double rooms, in one of them wifi was extremely poor, it was impossible to have work meetings during

the best restaurant is the asian food, the room service is good and quick, a la carte breakfast is the one to

pools and beach are wonderful and there is a private water park

room right next to the pool and on ground level. very relaxing place and staff were amazing.

it s really frustrating trying to order basic tea/coffee at breakfast

experience with the spa leading to a horrible experience with checking out with spa prices other than what was

ability to stay at the pool into the evening

the old hotel coffee room service is outdated

did not like that the resort allowed vendors in and around the main pool on friday night.

adult preferred area swimming pool old, needs renovation

the food was excellent. also, the pool area was nice.

pizza by the main pool is amazing

nice pool, nice beach and surroundings.

breakfast buffet all food is under the glass

the food in almost all of the restaurants, except the breakfast

kids water park _the lazy river was fun

left my laundry bag in the room and called to have them ship it direct to me, but apparently it was never

everything was definitely 5star service and the golf carts were an added

could install smart tv with netflix in rooms. beach bar service should open before 9:00 am.

room was spacious and clean with nice features such as deep whirlpool tub

great spa service

the kids club (mini club) is good for young kids like 5-8

no room service

in the room, the safe not working in the room, the phone not working in the room for ordering room service

good food and options for kids

wifi could only be used in the lobby area unless we paid $9 per day per device

laundry service doesn't work at all

communication with the laundry service was a bit off

it very well values it, but i would definitely come back but want t being my kids, but price doubles for my

the room, the pirate parking, most of the food, the pools.

i didn t like that you had to pay an additional fee to enter the water park which was on the resort property

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the speakeasy was closed, as well as the trade in bar