cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

unfortunately we didn't get a chance to use the pool, so can't comment on that, but all else was excellent

the pool area was nice and the breakfast selections were great

location, staff, plenty of parking despite the busy restaurant next door, and great breakfast

to the parking area was not clearly marked , as we were pulling a trailer it was a bit of a challenge

more laundry facilities would be great

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

the happy hour, breakfast and the fountain sosa

was a ton of noise, kids running all over the place unattended

rooms were updated and clean. staff was very friendly. nice selections for breakfast.

the room was perfect for us and the kids

clean place good breakfast buffet great location good parking room was very nice up to date staff were all so

good variety of breakfast, nice size rooms

nice variety for breakfast, but missed the bacon that they use to have before

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

i called for and obtained a one hour late check out

didn t use wifi

love the pool also

easy to find, excellent breakfast, comfy,beds are huge!!

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

no free breakfast

really pet friendly when they charge $35 no refund possible upfront

no microwave, no 24 hour restaurant, which for a casino surprised me.

the coffee in casino hit the spot while we redeemed a few tickets before leaving

night food options limited to asian restaurant; i would have liked a bar open and bar food open later

the room service and hotel staff were very friendly, fast and efficient

casino was too smoky for me and although the buffet food was amazing, the desert bar was not that tasty

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

staff, bed, breakfast.

my kids thought it was dog poop

we could hear kids in the pool screaming. from our bed.

hotel for kids

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on

our bedroom was really close to the laundry facility and we could hear some noise in the morning

early in the morning we could hear things thunking in the laundry and it woke us up.

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

great happy hour, great breakfast. clean room. kids loved the pool!

it is very busy--lots of kids and families

we enjoyed the pool/hot tub but wish the weather was warmer

good wifi

very clean and convenient parking

no laundry services and there was no bacon for

no guest laundry.

was not a laundry facility on property

have been nice to have an indoor pool, but understand that such amenities are often not available at all properties

the only thing my family would have changed was for there to be an indoor pool.

the breakfast was very good and had good choices

clean, good location, nice pool, and gym.

and when we got to the room it was trash on the floor and a kids toy from whoever previously stayed there

had to walk to the other side of hotel for breakfast

rooms very nice sitting areas great gym and pool staff were very nice and accomadating hotel employee was

the staff where really nice and the access to the pool was really nice for the kids.

breakfast was gone alot of folks

breakfast was decent with a good variety

i didn t use the pool but i did walk around and check things out and it was nice

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

no pool '' but there is a laundry and gym. continental breakfast times change on friday

gym

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

i loved being able to do our laundry before the trip home

son loved the pool

in breakfast area could use a washing

good breakfast

we had kids with us and they needed to get out some energy

location , laundry,

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

needed to do laundry but the machines only took quarters and i had no cash

location, very clean easy free parking !

close to multiple shopping centers and a starbucks in the parking lot.

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat,

no cameras in the parking lot

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

location & outdoor pool

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

friendly staff, good location, free breakfast and parking, beautiful views, clean and nice layout of the lobby

parking was located in the back which was nice

laundry room on our floor was ideal

my kids enjoyed the swimming pool while the adults relaxed

thought pool area would be bigger.

kids in the jacuzzi

the kitchen table was extremely flimsy i was afraid my family was going to break it

no guest laundry onsite

great amenities, gym and pool

no room service due to covid (what's the difference they clean the rooms when you leave

charm and detail. pool area was very nice with great seats

one of my kids was pretty nervous

minimal personal hygiene and laundry items in the store

need a laundry room!

the staff everyone of them from the reception desk to the kitchen and house cleaning all were very friendly

my kids love making their own waffles

desk staff & kitchen staff were very pleasant and willing to assist. they were excellent!

breakfast is included in the cost of the room, it should be completely free

rooftop bar clean modern rooms nice facility close to many walkable restaurants

cost extra, breakfast is extra, parking is extra, better wifi is extra

breakfast was listed as feee i paid 20 very dissatisfied

hairs in bathroom, and breakfast lady pushed the bill and especially her request for tip as it was included

we also used the laundry facilities which i found clean and inexpensive

also a nice looking guest laundry facility

the room was also opposite the laundry room,

room was large and comfortable laundry service good gym equipment always

love that they have a fitness room and laundry room with easy access

loved the breakfast room service

no room service available on sunday morning! this was disappointing.

live music in the lobby bar area; room service quality; massage therspy

the rooms were small given the price and the fitness center was also small with few amenities given the

room service was a little expensive

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

the parking was great

there was a fence surrounding the parking which i appreciated

the free breakfast is great and a wonderful selection of things

loved the suite set up with a full kitchen, the breakfast, the bar area.

loved the suite set up with a full kitchen, the breakfast, the bar area.

room with kitchen

could have added vegetarian or vegan menu in breakfast to cover global customers.

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

free parking on weekends

the parking was free for the weekend in a secure parking garage

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

gym, comfortable bed, great location, breakfast, good size room, coffee in the room.

even though super cold outside, room and pool were nice and warm

could use biscuits and gravy for breakfast.

pool was over crowded with kids the entire time

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

pool open until 10, had to ask about the cooler in the room that should be upgraded to a

it was not bad and they offered a shuttle to come get you

the gym and pool were good quality for a hotel

no laundry here even..dry clean

great workout room and laundry on site

they didn't always have change for laundry machines

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

the pool was very crowded we did not get to swim but it was a holiday weekend i think on an average

give the hotel a full review because of covid19 many of the amenities were not open such as the gym, pool, and

they had a movie theater, but there were no movies for kids available

large and comfortable rooms, excellent service, the gym is great, good bars and restaurants, breakfast also

the gym was one of the best i've ever had access

was that some not all of the staff were a little bit on the rude side, the site advertised free wifi, but you

we loved the rooftop bar and the cookies

staff was spectacular, the hotel was really nice, the kids loved the pool

the breakfast was great, one of the only places i have stayed during

cocktail was very inviting the hot breakfast was interested it was sad to start at 7:00 am on week end because

the breakfast is simple but it was good and we loved the gym

liked everything except the fact the lobby bar didn t open until 5pm

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

it would be great if it had higher end bar and a restaurant attached

the lobby and bar area was nice.

i am certain it was picked up with laundry

we asked for an extra laundry bag from the cart but all we were ever told was no english

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

no laundry

there is laundry on every other floor, which is nice since some hotels only have one

loved ev charging, cool vibe!

they accepted our pets, it was close to the appointment we had at washington university.

bar service unreasonably slow

room service and they sent a coffee mug that was dirty

wifi is not working in my room

we were able to do our laundry while we swam in the pool area

hotel inside, nice bar, loved the breakfast buffet

no pool open.... boo hoo, thats everywherw however... i liked everything.

cost of food at the bar was too high for the quality.

did not use pool or workout room, but everything else was wonderful

paying for washing laundry seems absurd

clean, wifi, tv options

the king room was not sufficient for 2 adults and 2 kids

poor breakfast and awful gym and actually it

i liked the bar onsite. i loved the access to the outside through the balcony.

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

laundry on site was a welcomed surprise after getting rained out at a cardinals game

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

pet friendly

dinner wasn't anything special, but would be great for families with kids to save money on food

kids came forward , mothers came forward and expressed her indifference towards them

the bar was open and the bartender was very sociable

friendly staff, good breakfast

breakfast was very good and fresh

was some type of soccer tournament and the kids were in the lobby (with their parents), but they were soooo loud

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

coined operated laundry facilities

it s not a new hotel but it s got everything including restaurant and laundry room.

with free, covered parking

nice, parking close, room quiet

an indoor pool might be nice.

wasn t aware that we would receive breakfast!! room close to swimming pool was very noisy.

i had to complain about anything, i wish the kitchen would stay open a bit longer for room service

we like that the hotel was pet friendly.

location, bar and lounge air, outside pool is awesome and rooms are nice

laundry, car washed, staff and buffet

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

the room service was extremely expensive, for burnt bacon and hard eggs.

the bathroom! sleep like i did before kids lol

the bar looks out at busch stadium

the bar was busy but not overworked or rowdy

room was clean, stadium view was really cool, kids loved it

i had my kids with me and they loved the 2nd floor

staff was amazing. food from room service was delicious.

selection for kids

wifi did not work and an internet outage plus other problems meant no streaming service

bar had a leak and my bag was soaked after dinner

from the stunning artwork, large pool and hot tub and delicious food and drink, this was our family's favorite

we enjoyed the fun art work and our kids thought the lobby was awesome

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

wanted a spa and requested before booking the hotel, turned up and no spa, but it says on your website spa

the room service from downstairs was amazing

great pool and location

i have 3 kids not enough room for 5 people.

they bar and grill was closed

the bar was closed due to

gym needs some upgrade, but i was there to chill

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

change machine in the laundry facility

did laundry; own happy hour on roof top deck; watched people enjoy swimming

it also seemed to be near the laundry facility so it was loud at times

room was not clean ants in bed dirty laundry in room

hotel was dated. no laundry service. price was rediculous.

maybe the laundry detergent

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

were charged at the spa for boys haircuts nearly twice the quoted price when i booked

our suite was spacious, as were bathtub and shower

fourth: the room service ordering system shuts down if there is an event being catered by the restaurant

i booked this hotel because it had an outdoor pool.

drinks are strong, bar atmosphere nice

bar inside the hotel

valet would have been nice. bar wasnt open

could hear the housekeeping staff outside my door yelling and cursing about kids

ordered the french toast from the breakfast menu

no place for pets to potty.

it doesn't have a microwave or a laundry room, so you can do your own laundry.

the cleanliness, the valet staff, the breakfast staff.

loved that it was pet friendly with no fee

restaurant and bar is pretty good for a hotel

breakfast buffet was great and waitresses were

wet bar area

our room was quite comfortable. the little kitchen area was convenient.

th staff at the front desk and bj at the bar were super.

i just wish i could ve used cash inside the hotel at the bar and starbucks.

starbucks and a bar in the lobby

just what i want my kids at the bar

do not do room service (supposedly because of covid but really it is less safe to require customers to go

location and gym

the bar was great!

in a corner location, with an additional door outside our rooms, making it easier and safer for kids run around

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

the room was really big with a separate area for a couch and kitchenette area

pool is small, but nice

suites, excellent breakfast selection, nice pool and gym area, quick valet service, efficient air conditioning

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

would love it if the hot tub was warmer- but it may not be too hot because of the kids.

the pool was good as well as hot tub & never busy

me and my family went to the pool and it was so nice and quiet we were the only ones their it was just wonderful

7th floor was quiet & we never saw a pet which, for us is a positive.

laundry facility out of order

no laundry

pool was closed,the laundry machines were inoperable

good breakfast

i specifically went to the hotel for my kids to enjoy the pool

self service laundry worked well for $2 per load for washing and $2 per load for drying

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

also, the wifi did not work and was down

there were problems with the heat, wifi and missing tv remote - they were able to handle them the next day

clean/ shuttle

convenience of shuttle

bathrooms are outdated. nothing for kids to do at the hotel.

we will never stay there again with kids

great room service & location

everything, except you have to pay for the laundry.

laundry very useful

breakfast was limited. not advised of some services ie laundry

loved that there was laundry at this hotel too

they even had a laundrymat

also, they offered me 3 dollars when i asked for money for laundry to clean bed bug ridden clothes

there was a very helpful young lady who answered all our questions and helped us to make a laundry etc

also broken lock on back door of hotel made it impossible to utilize rear parking for handicapped

were people in the parking lot until well after midnight, talking loud and making a lot of noise

good wifi, clean room, mini-fridge, microwave, etc

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

there was supposed to be no kids in the pool/hot tub area after 8, but there was still a group (ages 4-14)

fee for parking and wifi but wifi was weak and cut out regularly

very friendly and helpful staff, nice spa and wonderful gym

the other time was at breakfast, our 3 year old was washing (pretend play) the stainless steel salt shaker

prestigious and pricey hotels, inns, and resorts have free breakfast

ordered room service and they gave us a 35 minute, time window

it is conntected to a casino.