also, they offered me 3 dollars when i asked for money for laundry to clean bed bug ridden clothes

there was a very helpful young lady who answered all our questions and helped us to make a laundry etc

parking got full very quick

asked for help from kitchen employee and she couldn't get it to work either

friendly staff...parking lot was lit up ok

could hear all the noise from the laundry room

what is worse, there were only like 10 cars in the parking lot, so i can't imagine they were so booked that

location is great, hotel breakfast is really good, staff was very nice.

the staff is pleasant and they have cameras to watch the parking area

pool cold

cleanliness, breakfast buffet, laundry available for sweaty athletic clothingud83dude33

we rented the suite with the spa tub and it was amazing

unfortunately we didn't get a chance to use the pool, so can't comment on that, but all else was excellent

people parking where ever they feel like it.

breakfast awesome! staff incredible!

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental

more laundry facilities would be great

elevator smelt like dogs, the laundry for guest was on the 4th floor and the gym was on the 3rd floor

wifi performance was solid

clean hotel with good pool, gym and breakfast

the room was perfect for us and the kids

they all treated my kids wonderful, giving them treats from their treasure chest behind the front desk

stuff is good good breakfast good location free parking thank you for all of you work for us make us happy

hotel was right off highway & parking was good, near shops & restaurants the free breakfast was a added bonus

great staff, very clean, pool even had life jackets for the kids.

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

not too much. the a/c and wifi worked. good hot water. the bed was clean and comfortable.

old, dated, scruffy. no wifi working.

employees were great the pool was awesome you could shop your little heart you can walk to the mall it has

workers show interest welcoming interested making us welcome would like to see the pool open, just so we can

i traveled with kids and we left something in the lobby

no issues with our pet

free wifi/hot breakfast

i traveled with kids and we left something in the lobby

convenient location, well lit parking, friendly staff!!

no guest laundry.

no laundry services and there was no bacon for

was not a laundry facility on property

room service for 5 days

breakfast was wonderful....had everything.

traveled with 2 kids (7 months old and 2 1/2) the smell was overwhelming

convenient parking, luxury class hotel and facilities, restaurants, friendly and helpful staff

easy parking

casino was too smoky for me and although the buffet food was amazing, the desert bar was not that tasty

valet parking

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

parking was a bit of an issue. but that s just part of a busy place.

unfortunately all she had asked for was breakfast included so they didn t have to order with kids

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

the pool side bar is a fabulous touch and we were able to mingle with other guests and meet some new friends

breakfast was good liked the free kids

the pool, the breakfast, the staff, and how close it was to six flags.

fact that my room faced the inside pool and i had a patio door to it where the bar and restaurant was amazing

the hotel was great! beds were comfortable and the breakfast was great!!!

our room was next to the pool so it was noisy with the in and out of guests to that area

pool was great, especially for younger kids

i do not consider this property pet friendly when they charge a 100.00 fee.

i really appreciate the kitchen

there s a nice gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

liked they had indoor and outdoor pool,gym and laundry

location , laundry,

really like that there is a laundry room on site for guests to use.

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

always like free parking and free wifi

location nice bar with good staff good breakfasts with good staff

have been nice to have a menu for the room service and information about other restaurants in town, but that's

dining options close and room service available

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

free wifi, easy to connect

the breakfast was terrible.

no guest laundry onsite

bed was very comfortable outside eating area was beautiful late check out at noon was

it was unique, the breakfast was better than most and excellent coffee.

such a neat place full of history, the kids felt like they were in hogwarts

they have a pool and they do scavenger ones and they allow dogs without a pet fee

minimal personal hygiene and laundry items in the store

need a laundry room!

and a bit rude especially when i had asked a question about some of the food items that my kids asked for

the front desk staff was excellent. the kids loved the pool.

the front desk staff was excellent. the kids loved the pool.

we were able to do our laundry while we swam in the pool area

were lots of kids unsupervised running up and down the hall slamming doors and screaming all night so it was

awesome pools!

poolside loungers were broke, old and worn down. need to be replaced

parking didn t accommodate larger truck

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

no laundry

they have a bar on the first floor, and offer laundry services

i am certain it was picked up with laundry

there is laundry on every other floor, which is nice since some hotels only have one

there is a bar located on the second floor

the room was clean, quiet and had very comfortable beds! pet friendly!!!

pool was over crowded with kids the entire time

the check-in parking is dangerously cramped, and to have a garage so far away you need a shuttle to get to but

we had a quick overnight stay and didn't use the pool, gym or bar at the hotel

breakfast was wonderful and hot! glad we ordered room service

louis and the bar area was very festive and fun at night

live music in the lobby bar area; room service quality; massage therspy

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

front desk staff were helpful and super accommodating to every need and friendly to our excited kids

kids running and screaming and adults also yelling and carrying on very loudly

location was perfect for a night out whether you went to their rooftop bar or across the street to the armory

all the kids were on their phones

spacious room and kitchen

laundry, car washed, staff and buffet

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

front desk very responsive and fullfilled our request for early check in and late cleaning

great location. clean room. allowed early check in.

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

pool area clean and inviting

liked pet friendly feature. breakfast was good

paying for washing laundry seems absurd

poor breakfast and awful gym and actually it

i went in to check on a parking pass & was blown away when they offered an early check in because they had a

well situated. large room. very clean. good gym. friendly helpful staff.

the kids were really looking forward to swimming

room was clean, stadium view was really cool, kids loved it

to order room service, you must scan a qr code on the back of your room key

the bar looks out at busch stadium

room was clean, stadium view was really cool, kids loved it

i had my kids with me and they loved the 2nd floor

hotel bar was not open when we visited, but that was okay

kids came forward , mothers came forward and expressed her indifference towards them

the staff was incredible, the breakfast was good, the room was pleasant and the bed was comfy

the gym looked brilliant although unfortunately we ran out of time to use it

on top of this, we had our kids with us this time

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

free parking on weekends

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

pet friendly, very clean, and beautiful

so many activities on the property, such as the big ferris wheel, mini golf, light shows inside and out and

the bar area needed more attention. not enough staff to take orders. table not clean

no access to wifi was given to us

in my shower and i didn't like the fact that the staff put me on the lower floor directly by the pet playground

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

wifi was slow

the chlorine in the pool was way too high and the water was murky

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

they didn't always have change for laundry machines

great workout room and laundry on site

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

no laundry here even..dry clean

laundry facility was inside pool area and was only accessible during those hours

s dirty laundry behind the curtains

great breakfast staff and roof top bar was exceptional.

it was very frustrating traveling by yourself with 3 kids and driving for 5 hours to get to the hotel and not

visited the pool & there were 20+kids ranging 5-16 years old there, half of them in street clothes, throwing

really wanted a spa. no room service menu in the room.

for the price, i expected daily room service.

the location was great. the pool was very relaxing and beautiful.

loved the options for dinning, the massive gym, and the beautiful pool.

location and full kitchen

liked everything except the fact the lobby bar didn t open until 5pm

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

the bar had irregular hours but this was understandable over the holidays

the breakfast is simple but it was good and we loved the gym

it woke up my family on the other side of the hall, and even woke my kids up several times

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

change machine in the laundry facility

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

room was not clean ants in bed dirty laundry in room

besides the fact we believe we were right below a laundry room

maybe the laundry detergent

hotel was dated. no laundry service. price was rediculous.

they bar and grill was closed

the bar was closed due to

i have 3 kids not enough room for 5 people.

gym needs some upgrade, but i was there to chill

for a short getaway with beautiful rooms, bar and restaurant at your disposal

great art and spa facilities with swimming pool, whirlpool and saunas.

the bar staff is outstanding

of the wellness center is included with your stay, which i was thankful for because sometimes the spa areas are

is a beautiful and very interesting property with an art gallery and incredible gym facilities

samantha at the bar was the best!

room was clean and spacious, breakfast was great, the building was beautiful and classic

staff was super friendly, loved having the shuttle available, great breakfast.

no place for pets to potty.

breakfast was good, eggs were not quite cooked. very nice selection of fruit and other meats.

room service didn t change our sheets at all and we asked for that

room service/some of the staff

we enjoyed using the rooftop pool and fitness area

were charged at the spa for boys haircuts nearly twice the quoted price when i booked

only things i can complain about is the rooftop bar is not open every night and parking is a block away

it doesn't have a microwave or a laundry room, so you can do your own laundry.

staff went above and beyond to greet us open doors and even pet our pups

pets stay for free!

location was fantastic the staff were great, and the hotel is beautiful with a nice gym,

vending machine for late night soft drinks, but the beautiful bar and tenders are more that happy to hook you

property amenities, starbucks nearby, bar area, friendly staff, room was clean and comfortable

the gym is very nice too

the bar was great!

parking is across the street in building if you bringing kids so be prepared

ordered room service, they said two pizzas would be there in 20 minutes, they were a no-show no call no

the bar staff seemed unprepared

th staff at the front desk and bj at the bar were super.

the gym was very small and some free weights were missing.

wet bar area

i just wish i could ve used cash inside the hotel at the bar and starbucks.

we will never stay there again with kids

i stayed there to go to a cardinals game and was pleasantly surprised with free shuttle to the stadium

clean/ shuttle

the hotel bar was excellent with fantastic atmosphere and bar staff

room service

guest laundry was filthy pillows were lumpy and hard

also the inability of laundry staff to bring extra towels when asked

the valet parking was fast and easy the room service was convenient location is

suites, excellent breakfast selection, nice pool and gym area, quick valet service, efficient air conditioning

i thought the breakfast food was very good

wifi is not working in my room

smaller size hotel. easy to use valet. nice roof top bar for the adults.

loved ev charging, cool vibe!

disappointed the bar was closed until midnight because of a private party.

t have a microwave in room and bc it is pet friendly it does smell like dogs a little but staff was

loved that there was laundry at this hotel too

breakfast was limited. not advised of some services ie laundry

they even had a laundrymat

laundry very useful

everything, except you have to pay for the laundry.

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

parking at the hotel available, wifi didn t work during the entire stay( asked about and they were vauge about

also, the wifi did not work and was down

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

laundry still in halls at check in

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

the casino

was very nice, parking was just across the street , patrolled by security all the time and gated

room service was amazingly quick and sharp

the staff is all wonderful! very clean, great atmosphere. the pool and spa a fantastic too!!!

had an amazing view of the city with a roof top pool! the restaurant was lovely!

it is conntected to a casino.

room service staff was always exceptionally friendly

laundry facility out of order

no laundry

pool was closed,the laundry machines were inoperable

the high price of breakfast items got me by surprise

for example, i didn't want a granola bar or a fruit but i could not substitute for milk and water

was a little disappointed they didn't have a laundry room

laundry facility

the staff and the location. great pool if you have kids. it's open early and stays open late.

there was no room service either due to handicap

min for room service my son ordered a grilled cheese from the kids menu

whoever is doing the laundry needs to wear a hairnet or something

breakfast was very packed so they could have stocked more before it ran out.

the room had a door separate from living room, and it had a full kitchen.

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

it was a good experience enjoyed the breakfast and the bar

needed to do laundry and didn t have cash

free parking and free breakfast .. very clean restrooms

kids loved the pool and i utilized the gym

pool and gym were clean

last but not least, the breakfast and the timeliness of the cook

concierge lounge and early check in.

kids screaming in the hallways early in the morning

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic

parking

the staff was truly helpful , the breakfast was fabulous

cleanliness laundry early check in

breakfast bar and how it's set up.

the kids wished it had a swimming pool.

nothing that i can think of besides wish it had breakfast with hotel purchase instead extra cost

didn't like that there was no free breakfast & the water on the pool was cold

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

parking on the weekend was frustrating due to having so many events (prom and a pageant).

went to the bar at the other sharton hotel and the bartender jenn was horrible

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they

it was clean and comfortable. free parking and internet.

accommodating-called taxi to go to airport when shuttle driver didn t show up at 4am

the bed was comfortable. enjoyed the bar for drinks.

i liked its location, free parking, microwave and fridge in each room.

all great, loved shuttle service to airport

free parking and breakfast