on site laundry was great

don't give a room next to the laundry area.

was a market place available for drinks, snacks, and laundry items

we used guest laundry facility

surprised pool was closed but not a deal breaker

the patio, elevator and laundry room could use some sprucing up.

pool was closed for renovations and i wasn't aware, so my kids and i couldn't enjoy to the 100%

staff, location, cleanliness, and breakfast.

breakfast good-staff excellent, went out if their way to help with shuttles

the breakfast bar was well taken care of.

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is

there is also a laundry room and they give free tide packets

overheard a family having problems obtaining change to do laundry

super friendly staff, laundry on site, and great space.

and having laundry facilities was so helpful

laundry not delivered to room and some items lost

we used the pool, laundry, ate breakfast and also used the printer

00 bill for the laundry room and had to walk to the cvs, the laundry room has no air or fan

the only thing that happened was we decided to use the laundry facility and we used the coin machine to purchase

able to reserve pool

on site swimming pool and residents laundry room

the first night i ended up washing the pillow cases myself in the guest laundry room

free breakfast, parking. nice indoor pool, and, workout facilities.

very nice and helpful staff, outstanding room and breakfast

the expectations were not only met but surpassed with a nice parking spot and amazing breakfast

layout, how quiet it was and the ease of having a kitchen in our room

pool and continental breakfast was great

kitchen and tub faucet need fixing

pool is out of order and this should have been on the website or mentioned during booking

couch had stains on it, kitchen table not cleaned.

free airport shuttle early in the morning too

the breakfast on saturday morning was delicious

lots of parking available and easy to get to

the pools were very good

spacious clean rooms breakfast was delicious

too lazy to even wash dishes, or pick up their laundry

new, clean, quiet, good parking. laundry area large and clean.

the bed was nice not worn out or sinking in the center. laundry & vending area.

needed to do my laundry they have laundry room and it was down for 2 day then i ask for late check out and the

timing as something happened and there was no hot water or laundry services and we had booked this place for

i tried to use the wifi several times and it wasn't connecting so eventually i stopped trying

bed was comfortable. gym has a pleasant view.

gym. outdoor terrace. great cool design.

the property is pet friendly - our

your bar is expensive

i like how there is a full kitchen, living room area and bedroom separated

we only found out three days before our trip with two kids who love to swim that the pool was closed (which we

need to improve their cleaning, the days i was there the pool area was not cleaned

living in the walls, coming in and out of the kitchen area through a hole in the drywall

outdoor bbq, porch, rooms, kitchen, size, housekeeping

they have laundry facilities available, good breakfast and free parking

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities

the staff was helpful and we appreciated being able to do laundry

laundry room filthy with broken equipment

then there was a laundry room that did not have a coin dispenser so we had to go to the front desk to get

check in staff were very helpful and twice went out of their way to help me (with laundry

not have laundry service

the breakfast was good

breakfast was great.

the wifi was very good and i liked the buffet style breakfast

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

i also like the fact that they had a laundry room

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

on the tables in the common rooms there was what i hope fresh laundry that was being folded and sorted i guess

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

pet fee was $50, with no pet area (almost no grass anywhere nearby and no pet bags provided)

breakfast was great, service was excellent having room service was a real plus

got in after the bar was closed, but check in was easy and the room was comfortable and clean (and, now that i

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

the pool and use of breakfast room for dinner

great breakfast, staff was great, and room was clean.

breakfast was great, higher quality than many places. staff was all very friendly and helpful

price, location, hot water, employees, parking access, good sized frig in room, comfortable bed.

hand towel rag hocker filthy/rusty, stained ironing bowl, no screen on bathroom window/rusty, & laundry washing

parking spot.

had a parking next to my room door, had a microwave and a refrigerator

options for breakfast would have been nice like yogurt, fresh fruit and flavored creamers for the coffee as

i ask for no smoking room and the room smelled like cigarettes i not sleep well

clean. courteous staff. nice room. indoor pool and gym were fine.

pool had a few hair balls floating around, and didnt feel super clean, but with covid taking over

breakfast food not great

even the covid safe breakfasts to go were better than average

decent breakfast - something for everyone from eggs to cereal and bagels

great wifi and tv channel section. morning crew at the front desk better than afternoon crew.

people sitting outside smoking pot and staff just walks by

the speed to check in and the friendly with the pet.

no telling how to get to room or wifi instructions

changed my room out, i paid for a smoking room instead , gave my family a handicap room with no wifi

also, the laundry dryer didn't seem to work well as our clothes were still damp after a whole hour of drying

was slow and laundry was out of service, but the stairs were accesible

laundry room was a disappointment - should be a sign to empty out dryer lint basket

they said laundry service was behind so we had no towels for our entire stay

we almost had to switch rooms as 11:30 pm because no one had a key to laundry

laundry room only had one washer and one dryer.

pool n gym closed, breakfast not offered

gym out of order

parking was also poor

balcony to sit on overlooking parking lot

and the hotel offers no laundry service

the first night there was no wifi in the hotel and the second night there was no tv service

i asked for late check out and was woken up at 10:50am by the maid

there were kids in the hallways running and playing in the hallways

room smelled. kept the door open to lighten the smell. wifi was terrible.

property has laundry facility on site which is a big plus for long stay traveler

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

no dry cleaning/ laundry bag provided

up to date clean facilities. friendly staff. wonderful breakfast.

location and laundry facilities.

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

no restaurant/bar at the location or room service

nice that there is a bar and food available but loads of great restaurants nearby as

laundry room is too small and only one laundry in the big hotel

i appreciated the laundry room

the drying machine in the laundry was not as clean as expected.

no gym, or any extra facilities. but totally served our purpose.

the shuttle service, cleanliness, and friendly staff.

handy laundry facilities (extra charge) and good sized gym with peloton bike

efficient laundry room

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

rooms were complete with kitchenettes, refrigerators, desk, living room, bedroom and bath

everything. the cleanliness, location, the big room, the kitchen.

onsite guest laundry, very convenient

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

best if they used unscented laundry detergent

sheets stained, smell of the laundry area near my room

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

pool was crowded and full of screaming kids but it was a holiday weekend so expected

my kids had so much fun

extremely comfortable. good facilities (pool, laundry). breakfast included.

and the laundry machine was noisy all night as our room was across from it

hotel had a pool, exercise room and laundry for guest use

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to

shower curtain needs laundry or changing

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

the only downfall was room 148 is right next to the laundry room and they were so loud so early

the location. wifi good.

laundry machines need attention

laundry had someone s hair all over it included in the towels.

the laundry facility very seriously needs an attendant

there were plenty of washer and dryers in the laundry room

it was very clean and modern. staff is very friendly. had a laundry room for convenience

a laundry room was on the same hallway with payment by coin or credit card

staff near laundry room was much more welcoming and informative

has a laundry room, vending machine and location is close to shopping and restaurants

clerk parking in hp spot not being handicap

i was up before dawn; and therexwere two men in the back parking lot yelling for about five minutes

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

eat breakfast so i can't really rate it

the room loved that it had a kitchen

the size of the room was phenomenal i like the fact that he has a full kitchen and it's actually sit down on

like that every room is like a suite with a kitchenette

breakfast, laundry facilities

comfortable rooms, inside pool and they have an inside ice cream machine water and coffee in lobby 24 hours

breakfast and staff

breakfast selection and the dedicated attendant who is the best breakfast attendant i've ever

they had a gym too

laundry with 24h access, big parking near hotel enter/exit

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for

even the laundry rooms were bad

i liked having a bath tub extra towels and laundry

comfort , laundry,fast room service

give us a room located backyard noise all night , laundry

i was across from an ice machine, the guest laundry, which rattled and rattled, and a parking dog

room outside laundry so loud at times. beds could be more cozy

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

next to elevator, ice machine and laundry

the laundry facility was down for some time

hotel is clean with great amenities for traveling such as laundry facilities

coming off the internet that didn't work,the tv that kept freezing up on us, the dirty rooms and laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

has all the basic stuff, ice, laundry, e

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

is off season so clearly there s no access to the outdoor pool

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

laundry room was dirty

we were rooming with our kids and the double queen room was very spacious we got a rollaway and our 15 year

had booked for a cheer competition

could not get the wifi to work in our room.

very friendly staff, very good breakfast, very clean

laundry machines available for a fee

easy to get to. access to shopping public transportation laundry

local great bus transportation shopping and laundry facilities across the street

the pool wasn t open which wasn t a huge deal to us since we really only slept in the room

four days with two kids and no pool

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

tub, pool open until 10

free parking, quiet room

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it s pet friendly is

the pool, pet friendly, proximity to everywhere we needed to go

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

large bed , clean bathroom plus hot-tub ,blow dryer ,microwave ,refrigerator, large tv, wifi ,ac iron and ironing

the only thing i like was the gym

wifi was very unstable was my only complaint

the gym and the pool both looked nice

had own laundry on premises

laundry facilities would be nice in the main building

no breakfast

breakfast was only coffee and juice.

breakfast selection brown sugar for oatmeal

had previously called about having coined laundry which they responded

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

cockroaches, laundry facility

situated conveniently next to a laundry and shopping center

was granted late check out

laundry bags

was told that the hotel would have a full kitchen but it didn't

traveling with two little kids, we appreciate having the bedroom separated from the living room, the clean

my kids complained of an awful smell

breakfast was great but several mornings of our stay, they were not able to keep up with the

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

due to covid-19 there is no room service - for longer stays this just isn't great 3

complimentary toward a prepared breakfast, no one wanted to allow that and had to argue for that) wifi

instead of being honest with the lack of communication the server and kitchen staff essentially said i was

room over looked front parking lot 2nd floor and you couldn't close the heavy drapes

nice gym

the breakfast selections were also delicious & varied

easy drive to newport and easy walk to parking lot

service,good breakfast, very clean hotel i will always recommend all my friends and family to this hotel

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

wifi at our end of the hall was unusable we were the farthest rooms from the router, all the

& accommodating, the lobby was beautiful and perfect for relaxing & getting away from the kids for a little

breakfast was plentiful and more than satisfying

good eggs were delicious and the waffles was great with the extra stuff on the side great for kids fun

getting ou of the parking lot could be much better.need to make some adjustments.

to wifi

and clean room, quick and smooth checkin/out, very good buffet breakfast, free parking, excellent wifi, very

good eggs were delicious and the waffles was great with the extra stuff on the side great for kids fun

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

this was pet friendly hotel and you can smell it

hotel with spacious gym and large room, including kitchenette

breakfast was amazing

pool was down for maintenance the whole 4 days we were there and a big reason for booking was it

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

there is sand and with kids it inevitability gets tracked in

nice variety of food for the breakfast, rooms were very nice and clean, staff very nice too!

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

delicious complimentary breakfast and coffee

the laundry facilities were very good, which is important when staying for a week

i didn't use the business center but it looked adequate and so did the laundry room

laundry machines cost 1

there was coin operated laundry, free coffee, a good breakfast, and very friendly staff.

the few staff on hand were having to greet guests, provide laundry services, manage guests needs

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

breakfast had a variety each morning for me and the kids

breakfast was nicely done with lots of variety

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

dark parking lot

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

the parking area was well lit and there was a portico under which to load and unload in the rain

breakfast buffet great.pool and gym now open.

early check in, helpful staff, great place,5minutes from the center of newport.

and laundry from previous guest sat outside our door for hours

great laundry room

there were free laundry facilities on my floor and activities and movies every day

our room was above laundry so it was noisey at times!

free laundry right across the hall? incredible!

he didn't even mention about the breakfast and point out the location to me and let me know the time it was

the wifi didn't work at all in room 180. that was really crappy

time there was quiet - no screaming kids, barking dogs, late hour visitors

to get in and out of the parking area, and plenty of spots

nice big breakfast included and coffee all day

kids running and yelling in the hallway until after 11pm

the gym facilities were amazing

the pool was very shallow - about 4 feet only. our teen kids were disappointed.

the pool was very shallow - about 4 feet only. our teen kids were disappointed.

restaurant and bars within the hotel were great and the pool/gym nice and clean

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

the parking is free and easy and the kitchen is fully supplied with pots, pans and silverware

pool facility was amazing. lobby staff was so accommodating

the pool was my favorite featureud83dude00

only thing i would say is that the ac unit is in the kitchen/pull out bed area and not in the main bedroom